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Model specific boards => Golf mk8 => Topic started by: fredgroves on 29 July 2022, 21:29

Title: Stupid service schedule
Post by: fredgroves on 29 July 2022, 21:29
So today my car decided to tell me it needed 1 litre of oil but its OK to keep driving.

The first oil change is in 1000 miles and the inspection service is 1500 after that.

I seem to remember this from my last golf... Put oil in only to have it chucked away, get the oil change and in a couple of weeks it wants the inspection service.

Both of my paid for services used in one go pretty much.

Is it just me or this is crazy?
Title: Re: Stupid service schedule
Post by: valentino on 30 July 2022, 11:04
How many miles have you done Fred? Didnt realise that it actually told you if the oil was low( i just occasionally look on the stick) i had my first service last month, only done 5000 miles, no oil top up needed in that one year period.
Title: Re: Stupid service schedule
Post by: fredgroves on 30 July 2022, 17:46
Just over 15k.

The mk7 used to b!tch about low oil but this specifically says add one litre.

The service will be the first one... And if I can get away with it, the second one too!
Title: Re: Stupid service schedule
Post by: Exonian on 30 July 2022, 22:57
Are you on longlife servicing?
Could they not combine the service and inspection to use one credit then put you on annual for the next service?
Title: Re: Stupid service schedule
Post by: Dave1rs on 31 July 2022, 19:41
I’d just ignore it,mine has just come up oil service,but I’m booked in for 3 weeks time so it can wait.
Title: Re: Stupid service schedule
Post by: Tallpaul on 31 July 2022, 22:11
Even the mk5 used to alert you when it needed a litre of oil. Mine had the valve stem seal wear so this occurred about once a month after I’d passed about 100k miles!

Surprised people aren’t checking their oil levels more frequently, the EA888’s do use oil. About a litre every 10k seems ‘normal’. A litre of the correct Shell Helix is only about £20.
Title: Re: Stupid service schedule
Post by: Splashalot on 01 August 2022, 02:38
If it were my car I'd just add 100-200mls or so to get me through to the service.  That should be enough to eliminate the warning message.  The "add 1 litre" would just be the difference between low and full marks on the dipstick.
Title: Re: Stupid service schedule
Post by: Yusee on 01 August 2022, 09:11
Even the mk5 used to alert you when it needed a litre of oil. Mine had the valve stem seal wear so this occurred about once a month after I’d passed about 100k miles!

Surprised people aren’t checking their oil levels more frequently, the EA888’s do use oil. About a litre every 10k seems ‘normal’. A litre of the correct Shell Helix is only about £20.

My 7.5 hasn’t needed a drop in 3.5 years.
I was meticulous in following running in guidance, I think this probably does make a difference.

A litre every 10k isn’t much though.
Title: Re: Stupid service schedule
Post by: fredgroves on 01 August 2022, 09:43
As I said, my Mk7 GTD's used to do exactly the same thing - just before each oil change they'd tell me they needed oil... which I'd fill up and then the dealer would tip away...
Title: Re: Stupid service schedule
Post by: BillSan on 03 August 2022, 19:47
I'm going to show my ignorance here so please bear with me.

I have a 130 mile drive to the airport early morning tomorrow and will drive home on Sunday night.  My Clubsport has asked tonight for a 0.25 gallon (1 litre) oil top up but the shops are all closed.  Great timing as always.

It says I can drive on and really I don't have an option but will it be OK to drive 300 motorway miles and get the oil from my local dealer on Monday?

Don't want to screw up and put the wrong oil in either but I think I need Shell Helix Ultra 504 00 0W 30.

I think the VW spec is 504/507 but I don't know if that matters!

Any and all advice appreciated!  Cheers
Title: Re: Stupid service schedule
Post by: fredgroves on 03 August 2022, 20:24
It's fine. If it wasn't it would tell you.

I've not put the oil in that mine has been moaning about yet!
Title: Re: Stupid service schedule
Post by: BillSan on 03 August 2022, 20:55
Thanks again Fred.  I'm reassured to hear that from you. 

I'll go to VW on Monday and get the oil from them.  I'd rather pay them £25 for a litre than take the risk of putting the wrong oil in. 
Title: Re: Stupid service schedule
Post by: Tallpaul on 03 August 2022, 22:05
Got to say I’m amazed nobody seems to check their oil levels more frequently.

I also keep a litre of the correct oil in the boot of each of our cars.
Title: Re: Stupid service schedule
Post by: SRGTD on 03 August 2022, 23:03
Got to say I’m amazed nobody seems to check their oil levels more frequently.

I also keep a litre of the correct oil in the boot of each of our cars.

I usually check my under bonnet fluid levels and do a tyre pressure check / visual check of the tyre treads for embedded ‘foreign objects’ when I wash my car, and the car normally gets washed every 2-3 weeks.

I’d rather know in advance if something needs topping up before a warning lamp or warning message  tells me.
Title: Re: Stupid service schedule
Post by: Brocky_ on 06 August 2022, 12:37
Thanks again Fred.  I'm reassured to hear that from you. 

I'll go to VW on Monday and get the oil from them.  I'd rather pay them £25 for a litre than take the risk of putting the wrong oil in.
Check Volkzwizard's channel. He got oil when he first got his ClubSport. I picked up a litre when I got the same message as Fred after about 12 months of having mine.

I'd check my bottle and post the info, but I'm currently sat in the servicing waiting room at Inchcape.
Title: Re: Stupid service schedule
Post by: Brocky_ on 06 August 2022, 14:16
Shell Helix Ultra 0w - 30
ECT C2 / C3
VW 504.00 / 507.00

Title: Re: Stupid service schedule
Post by: BillSan on 07 August 2022, 14:24
Cheers for the info Brocky.
Title: Re: Stupid service schedule
Post by: Carlosfandango on 07 August 2022, 20:09
Shell Helix Ultra 0w - 30
ECT C2 / C3
VW 504.00 / 507.00

Are you sure you have the correct oil there Brocky? My GTI states 0w-20 508.00/509.00 on the sticker under the bonnet, is the clubsport different to the 245ps?, this is the oil VW recommended to me https://www.ebay.co.uk/itm/173120233691?mkcid=16&mkevt=1&mkrid=711-127632-2357-0&ssspo=gt2bXHAaQNG&sssrc=2349624&ssuid=tp2LCNeJSEm&var=&widget_ver=artemis&media=COPY
Title: Re: Stupid service schedule
Post by: Rudedog on 07 August 2022, 21:27
I had the same Shell 0w-30 AV-L used in my car at it's year three service, I managed to find a litre top-up plus zip-up bag on eBay for £12.

Not many companies make it to the right VW 504 spec and if you look carefully at the Shell 1ltr bottle it's shape is exactly the same as the stuff VW are selling with their brand on.

Title: Re: Stupid service schedule
Post by: Tallpaul on 07 August 2022, 22:13
Shell Helix Ultra 0w-30 was used in my mk8 GTI at its first service.
Title: Re: Stupid service schedule
Post by: Carlosfandango on 07 August 2022, 22:44
I had the same Shell 0w-30 AV-L used in my car at it's year three service, I managed to find a litre top-up plus zip-up bag on eBay for £12.

Not many companies make it to the right VW 504 spec and if you look carefully at the Shell 1ltr bottle it's shape is exactly the same as the stuff VW are selling with their brand on.

Your car is a Mk7.5 though right? I’m a little confused! As some are saying they’re using 0w-30 504.00/507.00 spec oil in their Mk8 GTI’s, as mine states 0w-20 508.00/509.00 spec on the bonnet sticker.
Title: Re: Stupid service schedule
Post by: Brocky_ on 07 August 2022, 23:45
Are you sure you have the correct oil there Brocky? My GTI states 0w-20 508.00/509.00 on the sticker under the bonnet, is the clubsport different to the 245ps?, this is the oil VW recommended to me https://www.ebay.co.uk/itm/173120233691?mkcid=16&mkevt=1&mkrid=711-127632-2357-0&ssspo=gt2bXHAaQNG&sssrc=2349624&ssuid=tp2LCNeJSEm&var=&widget_ver=artemis&media=COPY

(https://live.staticflickr.com/65535/52270505746_394a3529b5_k.jpg)


Must be different for the 245 and the ClubSport.
Title: Re: Stupid service schedule
Post by: Carlosfandango on 08 August 2022, 09:33
Are you sure you have the correct oil there Brocky? My GTI states 0w-20 508.00/509.00 on the sticker under the bonnet, is the clubsport different to the 245ps?, this is the oil VW recommended to me https://www.ebay.co.uk/itm/173120233691?mkcid=16&mkevt=1&mkrid=711-127632-2357-0&ssspo=gt2bXHAaQNG&sssrc=2349624&ssuid=tp2LCNeJSEm&var=&widget_ver=artemis&media=COPY

(https://live.staticflickr.com/65535/52270505746_394a3529b5_k.jpg)

Must be different for the 245 and the ClubSport.

I guess they must be different then, although I think Andrew did confess he didn’t see the sticker in a later video and couldn’t find concrete info online for his car if I remember correctly?! what does your sticker state brocky?
Title: Re: Stupid service schedule
Post by: Tallpaul on 08 August 2022, 14:53
I’d be really surprised if the 245 and 300ps versions of the engine have different oil recommendations.

My 245 GTI (MY21) has no sticker under the bonnet that specifies oil, just an image that references the manual (which of course says to refer to your dealer for the correct grade).

VW do change their minds during the life of a particular engine model but my local VW recommend and supplied Shell Helix Ultra 0W-30 for mine.
Title: Re: Stupid service schedule
Post by: Carlosfandango on 08 August 2022, 16:19
I’d be really surprised if the 245 and 300ps versions of the engine have different oil recommendations.

My 245 GTI (MY21) has no sticker under the bonnet that specifies oil, just an image that references the manual (which of course says to refer to your dealer for the correct grade).

VW do change their minds during the life of a particular engine model but my local VW recommend and supplied Shell Helix Ultra 0W-30 for mine.

Here is a pic of the sticker under my bonnet (2022MY 245ps UK), as long as they are accepted as suitable by VW different grades of oil will be ok, it’s the spec that’s most critical, (such as 508.00-509.00 or 504.00/507.00)

(https://i.postimg.cc/ryQQ8zKW/6-C08097-E-7-F7-B-4-F01-A522-7-DA145-C2836-F.jpg) (https://postimg.cc/SjYWdSLN)
Title: Re: Stupid service schedule
Post by: Tallpaul on 08 August 2022, 16:38
Wonder if that’s an MY22 change? Mine is a MY21, first oils service was June this year 0W-30 used.
Title: Re: Stupid service schedule
Post by: joe6 on 08 August 2022, 21:24
I had the same Shell 0w-30 AV-L used in my car at it's year three service, I managed to find a litre top-up plus zip-up bag on eBay for £12.

Not many companies make it to the right VW 504 spec and if you look carefully at the Shell 1ltr bottle it's shape is exactly the same as the stuff VW are selling with their brand on.

Your car is a Mk7.5 though right? I’m a little confused! As some are saying they’re using 0w-30 504.00/507.00 spec oil in their Mk8 GTI’s, as mine states 0w-20 508.00/509.00 spec on the bonnet sticker.

My 2019 7.5 GTI specifes 0w20 508 /509.
Title: Re: Stupid service schedule
Post by: Carlosfandango on 08 August 2022, 21:38
I had the same Shell 0w-30 AV-L used in my car at it's year three service, I managed to find a litre top-up plus zip-up bag on eBay for £12.

Not many companies make it to the right VW 504 spec and if you look carefully at the Shell 1ltr bottle it's shape is exactly the same as the stuff VW are selling with their brand on.

Your car is a Mk7.5 though right? I’m a little confused! As some are saying they’re using 0w-30 504.00/507.00 spec oil in their Mk8 GTI’s, as mine states 0w-20 508.00/509.00 spec on the bonnet sticker.

My 2019 7.5 GTI specifes 0w20 508 /509.
The plot thickens! 🤔, it was my understanding that late build Mk7.5 GTI’s used 0w-20 508/509, I find it hard to believe that between 2019 and my own car that they used a different spec oil for a short period, but, I had a quick look back at the VolksWizard intake video where he takes off the intake cover and points out the oil spec, it does indeed state 504.00/507.00, there is no grade mentioned on the sticker though, it could well be that it is a clubsport (and possibly R) specific spec.
(https://i.postimg.cc/hj3b4rkz/04-CA90-C7-52-D4-4-B9-D-AE8-F-B1-C9-E8117-EE7.jpg) (https://postimg.cc/cgw8XQ40)
Title: Re: Stupid service schedule
Post by: Tallpaul on 09 August 2022, 07:08
Interesting to see the difference between 504 and 508 (ie the two different petrol specs):

https://www.blauparts.com/blog/vw-oil-specs-german.html
Title: Re: Stupid service schedule
Post by: BillSan on 09 August 2022, 13:23
I've been to VW and they have sold me this 504 507 oil @ £13 for 1 litre.

(https://i.postimg.cc/7hSN23nv/Oil-1.jpg) (https://postimg.cc/QKx5LWzS)

(https://i.postimg.cc/zDh76NZd/Oil-2.jpg) (https://postimg.cc/w36DRSBJ)
Title: Re: Stupid service schedule
Post by: Tallpaul on 09 August 2022, 17:43
I’ve just phoned two different parts depts at separate local VW dealers. Both said the correct oil for my MY21 is 0W-20 508/509. Tomorrow I’ll be speaking to the dealer who did my service and sold me the 0W-30 504/507 top up oil (I assume they also used it in the service!)
Title: Re: Stupid service schedule
Post by: Carlosfandango on 09 August 2022, 22:43
I’ve just phoned two different parts depts at separate local VW dealers. Both said the correct oil for my MY21 is 0W-20 508/509. Tomorrow I’ll be speaking to the dealer who did my service and sold me the 0W-30 504/507 top up oil (I assume they also used it in the service!)

Definitely worth raising this with them in case of later issues attributed to incorrect oil, my brother had a Merc ML63 AMG a few years back that imploded not long after it’s main dealer oil service, unbelievably they had used the wrong oil!!  the tolerances on those hand built engines are extremely tight by all accounts, their mistake lead to oil starvation in critical components, they had to foot the bill for a whole new engine, not a situation I wish to find myself in, even if the EA888 is a far cheaper engine than the Merc.
Title: Re: Stupid service schedule
Post by: Tallpaul on 13 August 2022, 13:02
All sorted.

Dealer checked the worksheet for the service and confirmed the correct 0W-20 508spec oil was used. It was a parts f up issuing the wrong top-up oil. Swapped for the correct Shell Helix Ultra 0W-20 508 and very apologetic.
Title: Re: Stupid service schedule
Post by: Carlosfandango on 14 August 2022, 00:06
All sorted.

Dealer checked the worksheet for the service and confirmed the correct 0W-20 508spec oil was used. It was a parts f up issuing the wrong top-up oil. Swapped for the correct Shell Helix Ultra 0W-20 508 and very apologetic.

Good to hear that they used the correct oil during service, not so great to hear that parts supplied the wrong oil though, glad it’s sorted. 👌
Title: Re: Stupid service schedule
Post by: BillSan on 03 November 2022, 14:53
So today my car decided to tell me it needed 1 litre of oil but its OK to keep driving.

The first oil change is in 1000 miles and the inspection service is 1500 after that.

I seem to remember this from my last golf... Put oil in only to have it chucked away, get the oil change and in a couple of weeks it wants the inspection service.

Both of my paid for services used in one go pretty much.

Is it just me or this is crazy?

I'm returning this post to the above/original query as I find myself in the same position as Fredgroves.  My Clubby has just covered 16,000 miles and I've had it for 17 months.

The service indicator is showing as due it's first oil service in 900 miles (or 160 days).  As I do 1k miles pm, that means in about a month.
It is also showing that it is due an 'Inspection' in 4,300 miles (or 238 days).  So for me this means in about 4 months time.

As I paid nearly £400 for a service pack which covers "your next 2 services" does that mean I'll have to use them both in the next 4 months?
Title: Re: Stupid service schedule
Post by: Dav3smith on 03 November 2022, 15:06
Hi Bill, I'm not sure what the "inspection" is and I'm also not sure what the two services include there seems to be some ambiguity over these things. I also thought the first oil change was after 12 months or 10K miles so I'm guessing you never had this done.
If I were you I'd try and find out what the inspection is from the dealership and if it includes an oil change; go for it sooner rather than later and just use one of your two services.
I myself purchased this from the dealer when I bought my car and I'll be having the first oil change at 12 months. I don't really know what the two services actually includes though, I just bought it because it seemed like good value.
Title: Re: Stupid service schedule
Post by: SRGTD on 03 November 2022, 15:33
@BillSan and @Dav3smith; When VW produced spec and price brochures for each car model, the section on service plans stated that the car should be on the fixed service schedule (i.e. time and distance servicing) - the screen shot below is from the May 2020 mk7.5 Golf brochure. Under time and distance servicing, the first service under the service plan (essentially a ‘minor’ oil and filter change service) would be due at the sooner of 12 months or 9,300 miles and the second service (oil and filter change, plus inspection) would be due at the sooner of 24 months or 19,600 miles.

I have no idea if the above still applies. I had a service plan for the first two services, but had the dealer set the service regime to time and distance as part of the PDI before I picked the car up, so my first service was at 12 months and the second at 24 months.

(https://i.postimg.cc/L8shh67r/0955383-E-C8-C6-4-BE7-8-F60-1679-F54-FBAEE.jpg) (https://postimg.cc/rKvqPcqJ)
Title: Re: Stupid service schedule
Post by: Dav3smith on 03 November 2022, 15:44
OK SRGTD that helps thankyou. As I said I'm going to get the oil changed at 1 year as I'll have done less than 10K miles and I'm happy to do it then.
In Bills case I think he should be going for the oil and filter change plus inspection and I'd personally be getting it done at the earliest opportunity if he hasn't had an oil change already. This would leave him with one of his two services and I'm sure they can advise him when he'll need to get it done.
I think Bill having covered 16000 miles without even an oil change would certainly benefit him to get it done sooner rather than later.
I'm sure these modern day oils are sufficient to last but if it were me I'd be getting it done, it certainly won't harm it.
Title: Re: Stupid service schedule
Post by: BillSan on 03 November 2022, 15:57
As ever, thanks for the replies, it's always good to get forum advice.

My car must be set to flexible servicing rather than the fixed, hence the 16k without any work, but it was delivered that way and I'm happy with that.  From what you're saying it sounds like the 'inspection' should not be counted as a 'service' under the plan and I guess I'll pay for that separately, thus retaining the second of my paid for services for a while yet.

I'll book it in for the oil service ASAP and will report back when the service schedule is clarified.

Title: Re: Stupid service schedule
Post by: Dav3smith on 03 November 2022, 16:08
OK Bill let us know what the experts say. I'm still baffled to be honest how some cars service reminders are set to flexible rather than fixed surely the same vehicles should have the same set parameters for servicing. Anyway I'm probably thinking too much about it.
I've tried searching on VWs site for what my two services actually include and I'm none the wiser. Not to worry as I'll probably have shifted the car on by the time the second one is due anyway I don't even know why I bought the service plan, I must be stupid.
Title: Re: Stupid service schedule
Post by: BillSan on 25 November 2022, 09:19
My Clubby had it's first oil service yesterday (17 months old and 17,000 miles).  I have a c.£400 plan to cover the first two services.   I pointed out to the dealer that the oil service was due at 16,800 miles and the "inspection" was scheduled as due 80 days later.   The service manager said the inspection was just a matter of checking a few extra items so he'd do that at the same time to save booking in again.  It was all be treated as being within the first oil service, so he didn't charge anything for it.

Interestingly, when I booked my service the dealership sent me a pre-booking form (!) showing a charge to me of £230 (despite me telling them I had a service plan) but after the service they gave me the job sheet showing that they only charged £130 to VW.   The inspection just seems like an opportunity for them to look at your car and try to sell you stuff you don't need. 
Title: Re: Stupid service schedule
Post by: SRGTD on 25 November 2022, 09:36
My Clubby had it's first oil service yesterday (17 months old and 17,000 miles).  I have a c.£400 plan to cover the first two services.   I pointed out to the dealer that the oil service was due at 16,800 miles and the "inspection" was scheduled as due 80 days later.   The service manager said the inspection was just a matter of checking a few extra items so he'd do that at the same time to save booking in again.  It was all be treated as being within the first oil service, so he didn't charge anything for it.

Interestingly, when I booked my service the dealership sent me a pre-booking form (!) showing a charge to me of £230 (despite me telling them I had a service plan) but after the service they gave me the job sheet showing that they only charged £130 to VW.   The inspection just seems like an opportunity for them to look at your car and try to sell you stuff you don't need.

It always used to be a requirement of VW’s service plans that the car was on VW’s fixed / time and distance service regime. Under fixed / time and distance, the first (oil change) service would be at the sooner of 12 months / 9,300 miles and the second (oil change and inspection) service at the sooner of 24 months / 18,600 miles.

I wonder if that’s changed now?
Title: Re: Stupid service schedule
Post by: Rudedog on 25 November 2022, 11:20
I thought all performance petrol cars were put on fixed time/distance servicing in the UK at the PDI?

I certainly confirmed mine was, also I had the same with dealer not knowing I had a SP in place and presented me with a itemised bill.  That's how I found out what had been done and the type of oil used. The next time I just got a page of paper swing 'service carried out as per recommend schedule', they weren't keen on breaking it down to keep in my records.
Title: Re: Stupid service schedule
Post by: BillSan on 25 November 2022, 11:22
I don't know if it's changed, but as it worked in my favour, I didn't want to ask.   

I'm hoping that they haven't changed my car to a fixed service schedule now - is there a way to check in the settings?

Car is in great condition apart from stupid software, front pads are only 30% worn and original front Bridgestone S005's will be OK until the summer, with rears OK for maybe another year.
Title: Re: Stupid service schedule
Post by: fredgroves on 25 November 2022, 17:23
I'm hoping that they haven't changed my car to a fixed service schedule now - is there a way to check in the settings?

Look at the next service info in the vehicle menu.... if its 12 months after your service then yes its been changed.

Mine is on variable too btw. Suits me fine tbh as while my mileage is waaay lower than pre-covid, its still not a garage queen!
Title: Re: Stupid service schedule
Post by: BillSan on 26 November 2022, 09:18
Next oil service is showing as due in 364 days/9,400 miles.

As the variable service is determined by use of the car (length of journeys/idling time/acceleration/braking etc) I suppose it might start at 365/10,000 and then stretch out or decrease depending on how it's driven after the service.

I'll keep an eye on it for the next few months and see if it changes.

Title: Re: Stupid service schedule
Post by: Rudedog on 26 November 2022, 22:12
Got to say that looks like your now on a time/distance schedule, pretty sure on my previous TDi which was on a variable I never saw the 'days to service' go up, only down.

Title: Re: Stupid service schedule
Post by: Guzzle on 26 November 2022, 22:23
Got to say that looks like your now on a time/distance schedule, pretty sure on my previous TDi which was on a variable I never saw the 'days to service' go up, only down.

Agreed. Mine started at 2 years & 18k then decreased depending on amount of usage of the car.
Title: Re: Stupid service schedule
Post by: BillSan on 26 November 2022, 23:22
In that case it's probably worth me speaking to to my dealer and checking whether they have changed it from variable to fixed.   Will let you know what they say.
Title: Re: Stupid service schedule
Post by: BillSan on 27 November 2022, 19:27
Just had an email from VW - 25% off service plans if anyone is interested.

https://www.volkswagen.co.uk/en/owners-and-drivers/servicing/winter-offer.html?dbgid=21770942&dbg_campaign=C000008142&variant=VW_SAL_RAN_NSL_221027_ALL04_EMT01_ALL04&one-tid=8463f18f-8f5b-af86-1cc6-29d3b09d40c5