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Model specific boards => Golf mk7 => Topic started by: Adam T7 on 18 July 2022, 21:48

Title: We Connect - mind of its own.
Post by: Adam T7 on 18 July 2022, 21:48

My We Connect has gone rogue and keeps telling me doors are unlocked (they aren’t), windows open (they aren’t) and it doesn’t update for a couple of days - any thoughts?

Title: Re: We Connect - mind of its own.
Post by: joe6 on 18 July 2022, 23:32

I had similar erroneous messages. A scan showed a fault code for I think, control module 9, which when deleted the we connect worked OK.

Title: Re: We Connect - mind of its own.
Post by: coolhandluke123 on 19 July 2022, 12:41

Mine has now expired.
£55 to renew..... I don't think so.

Title: Re: We Connect - mind of its own.
Post by: Rudedog on 19 July 2022, 14:40

Same here, two parts to it though.... one is £55 the other £70 I think, so around £120 in total for both packages.

My issue is that the app stopped working on my Android phone when the last update happened on July 1st.... got an open ticket with We Connect in Germany apparently to se if they can fix with another update.

I was just on the verge of re-subscribing but the £120 is only for one year but not going to now until it's fixed.

You should still get the basic stuff so I'm told without paying???

Shame I did like seeing when it went in for a service and I could pickup when it 'actually' went in and the doors were being opened/closed.

Title: Re: We Connect - mind of its own.
Post by: coolhandluke123 on 19 July 2022, 14:50

I'm not even seeing if it's locked or lights on unless I pay the subscription.

Title: Re: We Connect - mind of its own.
Post by: joe6 on 19 July 2022, 17:25

Would not pay for a subscription. Do not think it is value for money. Additional cash streams seems to be the trend like BMW charging for additions like switching on heated seats if not specified in the original order.

Title: Re: We Connect - mind of its own.
Post by: coolhandluke123 on 19 July 2022, 17:55

Dick Turpin etc......

Title: Re: We Connect - mind of its own.
Post by: Adam T7 on 19 July 2022, 19:39

Working now. TBH, only use it to check if car secure, Tracker location and Driving Data calendar miles better.

Title: Re: We Connect - mind of its own.
Post by: coolhandluke123 on 19 July 2022, 19:49

I guess we should be thankful that the satnav updates are free.

Title: Re: We Connect - mind of its own.
Post by: sjw on 20 July 2022, 11:27

Didn't realise anyone actually used that junk. Doesn't offer any value at all and never did, AFAICT

Title: Re: We Connect - mind of its own.
Post by: Adam T7 on 20 July 2022, 13:45

I won’t be renewing mine.

Title: Re: We Connect - mind of its own.
Post by: Rudedog on 20 July 2022, 14:20

Did seem very arbitrary as to when mine finished, seems to have ended three years and almost four months since it was registered... bit odd I would have thought it might have ended the same time as the warranty.