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Model specific boards => Golf mk7 => Topic started by: dfm on 08 November 2021, 19:58

Title: 2 Year VW approved used warranty - service query
Post by: dfm on 08 November 2021, 19:58

Hi

I bought my mark 7 earlier this year and now my dash is telling me the car requires an oil change and inspection. I have a VW specialist not too far away (Autotechnik). If I opt for this indy rather than having it serviced direct with VW does it impact on any future warranty claim?

thanks

Title: Re: 2 Year VW approved used warranty - service query
Post by: SRGTD on 08 November 2021, 20:42

Servicing requirements are outlined in the Approved Used warranty booklet on page 11 (copy below). The requirement as outlined in the warranty booklet states that the car should be serviced in accordance with VW’s recommendations; it does not state that it has to be serviced by a VW dealer, although there should be less risk of a legitimate warranty claim being denied if the car has been serviced by VW. Therefore you can get your car serviced at a VAT registered non VW dealer, provided it’s serviced in accordance with VW’s recommendations - i.e. all work that forms part of the service is competed and genuine VW parts / fluids meeting VW spec are used.

If using an Indy, then ensure the invoice gives comprehensive details of work carried out, including part numbers of parts / fluids used to minimise the risk of VW declining any future warranty claim.

(https://i.postimg.cc/FzXjnGsW/EFF74004-86-BD-48-F5-BBA4-692-F4-FA0987-F.jpg) (https://postimg.cc/CBJBRG8k)

Title: Re: 2 Year VW approved used warranty - service query
Post by: dfm on 08 November 2021, 21:33

Thank you for the detailed reply. Based on this I will put some calls into VW for a quote as as the indy is asked £190+VAT.

Title: Re: 2 Year VW approved used warranty - service query
Post by: dfm on 17 November 2021, 13:34

Booked in for service and MOT with VW local to me. £255 inc collection and return.