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Model specific boards => Golf mk8 => Topic started by: JNL on 24 July 2021, 14:42

Title: Greyed out globe - connection issues
Post by: JNL on 24 July 2021, 14:42
Anyone know how to get it connected again (grey globe to white globe)? We Connect hasn’t connected for about 4 days now.
Thanks
Title: Re: Greyed out globe - connection issues
Post by: Shalako on 24 July 2021, 15:38
Mine stopped working (Grey globe) on the 5th July, then started working fine from the 13th July and has been working fine ever since, I had a software upgrade yesterday, 1666 to 1668 which hasn’t made a difference to my Bluetooth connection,I have to manually connect with my IPhone 7 every time.....
Title: Re: Greyed out globe - connection issues
Post by: JNL on 24 July 2021, 16:35
Quote from: Shalako on 24 July 2021, 15:38
Mine stopped working (Grey globe) on the 5th July, then started working fine from the 13th July and has been working fine ever since, I had a software upgrade yesterday, 1666 to 1668 which hasn’t made a difference to my Bluetooth connection,I have to manually connect with my IPhone 7 every time.....

How did you get the software update? Do you do it just from the car (saw a setting to update earlier)?
Title: Re: Greyed out globe - connection issues
Post by: fredgroves on 24 July 2021, 17:56
Sometimes it just seems to drop out... Something to do with vw or the crap mobile network they use.

The software upgrade can only be done by the dealer...
Title: Re: Greyed out globe - connection issues
Post by: Shalako on 25 July 2021, 08:37
Quote from: JNL on 24 July 2021, 16:35
Quote from: Shalako on 24 July 2021, 15:38
Mine stopped working (Grey globe) on the 5th July, then started working fine from the 13th July and has been working fine ever since, I had a software upgrade yesterday, 1666 to 1668 which hasn’t made a difference to my Bluetooth connection,I have to manually connect with my IPhone 7 every time.....

How did you get the software update? Do you do it just from the car (saw a setting to update earlier)?

It was done by the VW dealer I bought the CS from, had to leave the car with them for the day.