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Model specific boards => Golf mk8 => Topic started by: buttons on 01 February 2021, 11:36

Title: Nav in dash
Post by: buttons on 01 February 2021, 11:36
Good morning all,

I dropped the car back to the dealer today for a couple of issues and noticed that on the loan car they gave me, the Nav displays in-between the dials when I change the view.
This doesn't happen on mine.
It's something I asked when I collected but the guy handing it over didnt know and suggested that it must be an option....
(although i didnt see a choice like this when i was looking at options)

I dont know the spec on this loan car but it seems very basic so i'd find it strange that this has been spec'd and nothing esle.


Does it display on yours?

Title: Re: Nav in dash
Post by: JoeGTI on 01 February 2021, 11:58
I've read elsewhere that it didn't work in early cars and a software update sorts it.
Title: Re: Nav in dash
Post by: fredgroves on 01 February 2021, 11:59
Needs MIB software version 1788.

Which also enables wireless android auto.

I've not seen anyone in the UK say they have this version but new German vehicles have it.
Title: Re: Nav in dash
Post by: buttons on 01 February 2021, 12:20
sounds promising - Hopefully it will be sorted when its with them then because I'm hoping that they will do updates as a few of the issues are to do with the infotainment :-)
Title: Re: Nav in dash
Post by: fredgroves on 01 February 2021, 12:31
1788 seems to fix a lot of issues, including crashes and freezes.

Getting it might be hard though - it seems talking to my dealer that VW are being a bit funny about software releases and will only allow the dealer to install ANY updated software if:

1) Its covered by a VW recall (thats not an actualy recall as in writing you a letter, just one that gets done next time it sees a VW workshop)

2) If you bring in your car complaining about a fault and they can correctly describe the issue to VW and VW suggest a software upgrade.

I'm not exactly over the moon about this being the case.

In my opinion, every time the car is plugged into the workshop ALL software should be updated to the latest versions.
Title: Re: Nav in dash
Post by: Kgti8 on 01 February 2021, 13:00
I thought you had to have Discover Pro to view the sat back in the dash? Have a GTI on order with just the standard Disc Media. Pro is not even an option in Ireland although I’m still not sure what exactly you get for £1600.

I have Pro in my MK7.5 and would actually miss not being able to view the nav in the dash.
Title: Re: Nav in dash
Post by: fredgroves on 01 February 2021, 13:22
No, you definitely don't need to have pro, you just need to have the right software. Definitely.

The more I read about the differences between Pro and basic on the Mk8, the more I conclude the differences are (in Germany):

* gesture control (its crap)
* nav on both screens at once (its not actually different hardware, its definitely VW enabling it - on the Mk7 it was different hardware)
* extended voice control - no idea what extra things you can do, but its more
* a three year guide and inform subscription, rather than 1 year

As I say, that's Germany, quite what UK/Ireland offers....

Basically anyone ticking the 1600GBP option box right now is bonkers - and I have had NavPro twice previously on Mk7's.
Title: Re: Nav in dash
Post by: Kgti8 on 01 February 2021, 18:52
Brilliant, thanks for that.

£1,600 is definitely a waste of money for all of that. Gesture control in the MK7 is a gimmick. I’m sure my Disc Pro was €850 or something at the time and that give you a bigger screen.

Funny enough the GTE comes with Pro as standard here, a generous addition based on the UK price...
Title: Re: Nav in dash
Post by: fredgroves on 01 February 2021, 20:14
GTE Navpro is even more expensive IIRC....

1800GBP?

The GTE one has this thing where it shows you a range radius at all times.

Although quite why that matters if you have a hybrid...
Title: Re: Nav in dash
Post by: fredgroves on 03 February 2021, 16:27
Just FYI, I activated my We Connect for my new Mk8 with basic nav today.

I've got 3 years of guide and inform included.

So that's another thing we can cross off of what NavPro offers.
Title: Re: Nav in dash
Post by: mcmaddy on 04 February 2021, 09:36
Just FYI, I activated my We Connect for my new Mk8 with basic nav today.

I've got 3 years of guide and inform included.

So that's another thing we can cross off of what NavPro offers.
is nav pro not lifetime instead of three years?
Title: Re: Nav in dash
Post by: fredgroves on 04 February 2021, 09:59
Just FYI, I activated my We Connect for my new Mk8 with basic nav today.

I've got 3 years of guide and inform included.

So that's another thing we can cross off of what NavPro offers.
is nav pro not lifetime instead of three years?

No idea on the Mk8 - on the Mk7.5 I can tell you it was 3 years, because mine has stopped working.
Title: Re: Nav in dash
Post by: buttons on 10 February 2021, 09:55
i'm starting to lose patience with my local dealer.....
9 days after reporting the issue, they finally reply to my email.
I get that businesses are stretched at the moment but 9 days?!

They now say that some cars do it and some cars don't - no sh!t sherlock!
Would it not make you question WHY some do it and some don't rather than just pass on your incompetent knowledge to the customer that has just spent £35k?!
Muppets.

I find forum users always have more knowledge than the "experts" so i'll put it out there.....
when in the Nav screen and looking at the settings, there is a "show map in cluster" option
heres a pict of the car in the showroom.....

(https://lh3.googleusercontent.com/8O-Te5OtON_KodQqhuS3LcobVGBPKpMZZEB1pVsLEkKGe9p3768Vewd_qviL6yODQhi5gD2aiFMhKI-HwP6FO9Z0qnBNZ7RAnqCs87FJcYUAfgtyIjx296hK6UVjrVKg8xfCT73PB8LXtJDwsPiaNn9VZWQm9QnzuELz5fkZ8ui25er-djqZfImlwckvRN38Fm0_e3gzwl4IwpAVyDzXIhBhzkucSEoQox-Y-5BXVfcDFPmRpVd3GJ6K99d74MxFJIQSI3rldUzi5n5L0f7Y5PDgFhD3K-FPbCbKqh1dnNCOgP35cjysCcRGjVz52R56MZ2KO-JegCoo7FuyHT4ZU3XwvRPcC0_wfcx-PKRNy24Yvhk5JeR4pJ8mpDFolnRtBE0yAm1RFXLRfKKlst97RqDw1OQSXZnW8EbcDmcmGb-vkCZFbYCO8NuhOqU7BAZyETiUNGtnSf07jLFOm7303OIPTzX_rSorzKPxWbKInTut0NtXtvqBK8ziJEBuG0bmqyKHsclZkoPnn19r8ncEbPeMcbgQR7Bz8QK1ebaov7-SrI5EUFRoWA6YsKfXAtpq8hW46-rpA7ABNlH6bLToRKXsczEzC16TzJ3PCaPCPuY9A5K1smrXRwrUcA8ZDTu5Zba3C4vsYM3Tuipud5hjKTjKMnYj0fgEq-q-_b3Mdsm5A1fe5WPoPw7Zr2Wc=w1174-h880-no?authuser=0)

Heres a pict of mine...

(https://lh3.googleusercontent.com/2toPy-UGGcRLAj7Lj8NyewVkpZ4htf9l64AR5-72YtVsh-jm2_Ui_KsUGVFfUYr61xlIjazXRFlbKOaw6EdN5yr5HdyqhePa2iwa8n5_2pnjTbMFlXxczw5mGN-lqGB1oLEDZMJIWZYUup_fQ1LBCz1JmlKCZpB5REeIYxxB6o_A9kHPZ4irtS0CE5V1Go-RQ8vupLEFtvaezLQ8muNHJQCyYxc8umqwP7vW7dCw8EJsC0xzKVvuUq9VO8oBrvKnnobA9DcpMl0Uj40isylzeRm41EQPkvr7ZrDL7PtKNgt-QVfVVqHVF-JWcidF3bvzhaoRVp1pywtI2V3YmMgVEj_uTlwRDXd4TePtL4EhEmPcEHbkWIfKMJIKQALzAsddHQVgmMNNcQEZprq5KFt4wmOlsMER1eforEiQPGnCJ7KC7RBkySUKMHOo1ZWVspS4tFLTPReTBfjqlxfhnhQa_Q30c3-KLLzsxCviL-Sh4Wbk1JjidGUEhlcasSj7oUm7AjRpBx9uwUtP8EDfnlo3-F0wCHZsCUzqTS26brgFCW50Wf4iRB25Q0x6fPG-9Res9bS1QKRPynH5oj1eh3TqiuLI_SJiSlBqdNGenvaA3pPZNOZz8TFaXLqNHJqnFN0EI5oMJMcg2uDq1YHaz5_LhUhkdEOg_n6Hv_3RejTuWBEAhRpcm-gSp58eyaHw=w1174-h880-no?authuser=0)







I've also had an email from VW Customer Services asking me if I'm enjoying my new car and how I found the dealer...… I enjoyed replying to that one!! ha

Its not so much the fact that something isn't working that's annoying me, these things happen, its the blasé responses from the dealer about it.
Ive had a few other issues with the car but i wont bore you with them too - i got the same lackluster response to them aswell :-(
I'm glad to say, I've not been in this position before so please excuse my ignorance… would a different dealership "take on" a car that they didnt sell?
Title: Re: Nav in dash
Post by: fredgroves on 10 February 2021, 11:51
I can't seem to see your pictures...

However from everything I have read, you need software version 1788 for the nav in dash to be enabled.

It seems 1788 is/was being shipped with newer cars but I don't think anyone on here with a Mk8 yet has it.

Yes you are able to take your VW to any VW franchised dealership and have them work warranty claims for you.

Some dealers are far better than others but remember this is all brand new to them all, there is a lot more software about the Mk8 than any VW before it and I have no doubt the spanner slingers are maybe finding it technically challenging like my mother does with a Zoom call....
Title: Re: Nav in dash
Post by: buttons on 10 February 2021, 14:18
....but remember this is all brand new to them all, there is a lot more software about the Mk8 than any VW before

i completely understand that but their comment of "some do and some dont" without any kind of explanation annoyed me - maybe its just me.
When it went back for the other issues to be looked at, i was told "we dont know anything about these cars, its all a learning curve" - again, i kinda agree with what they mean but surely its not what they should be saying to someone thats just spent £35k with them!

.....finding it technically challenging like my mother does with a Zoom call....

 :grin:
Title: Re: Nav in dash
Post by: fredgroves on 10 February 2021, 14:32
Unfortunately a new product will be a learning curve.... they are not lying when they say that.

When the Mk7 came out, one of the things the dealerships eventually learnt was that you needed to take out the transfer pucks from the suspension before handing it over (transfer pucks are plastic blocks jammed into the suspension to stop the car bouncing around on the transporter...it stops the suspension moving).

And then they learnt how to update the software on the infotainment system because the early ones used to crash and freeze...

And so on...