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Model specific boards => Golf mk7 => Topic started by: Al1040 on 14 January 2021, 11:32

Title: E-Acca
Post by: Al1040 on 14 January 2021, 11:32
I was wondering if anyone has expedience a significant increase in costs from E-Acca

I placed an order for a couple of parts as recommended by Golfdave (Thanks again for your guides) being the aero guards for the rear suspension and the front exhaust cover for the princely sum of around 45 euros which I didn't think too bad all things considered for a couple of pieces of plastic.

I then get an email the other day asking me to pay an extra 43 euros for shipping! No mention of this at checkout etc....

I responded saying sorry should have been told this at the time of purchase and to cancel the order, to which they said sorry its in the T's & C's pay up (to paraphrase)

I have looked high and low and cannot find the T's & C's so may well just have to cough up, but not happy :angry:

Just a heads up folks, but I will certainly be looking at somewhere else to buy from in the future.
Title: Re: E-Acca
Post by: Ceefeesh on 14 January 2021, 12:42
I bought parts off them on the suggestion of others on this site (which I still haven’t fitted) and the postage was included in the cost up front. However, the delivery time was woeful. It took six weeks, twice the time estimate. 🙁
Title: Re: E-Acca
Post by: kmpowell on 14 January 2021, 12:46
I suspect this is due to BREXIT. As of Jan the 1st BREXIT now means we are an independent trading country outside of EU VAT/import/export rulea.

With that in mind anything imported into the UK from a EU retailer now attracts 'third country levy' and 'VAT' to be applied to the base pre EU VAT € cost

These 2 levies are processed by the shipping company who will also charge a processing fee of circa 2% (with a minimum value of around £10-15 per transaction.

:)



Title: Re: E-Acca
Post by: Rudedog on 14 January 2021, 13:08
Yep, I regularly buy small items from Germany and since the 31/12 postage costs have in some instances tripled!

Now the postage costs are more than the item itself.

I really hope we don't go the same way as post from the US where various costs might have to be paid before pick up.

Title: Re: E-Acca
Post by: kmpowell on 14 January 2021, 13:29
I really hope we don't go the same way as post from the US where various costs might have to be paid before pick up.
It'll depend on the shipping company, because it's them (not the retainer) who handle the 3 charges. I buy a lot of sneakers and I had a package held by UPS last week until the costs had been paid, before they would release it to me. Where as FedEX sent me a bill after I'd taken delivery.
Title: Re: E-Acca
Post by: SRGTD on 14 January 2021, 13:55
I was going to buy some new alloys for my car early this year from a European based company. However, because of the Brexit situation, I bought them early (end of November / beginning of December) as I anticipated they’d probably cost more from this month, due to the imposition of additional taxes and levies. Additionally, they might also have been delayed with the extra admin procedures / form filling and customs checks that companies are having to deal with.

Seems it was the right decision to buy early :smiley:.



Title: Re: E-Acca
Post by: Watts on 14 January 2021, 14:03
Hmmm, not car related but I bought a frying pan from Sweden a few days ago, I hope there's not going to be any unexpected costs :rolleyes:
Title: Re: E-Acca
Post by: kmpowell on 14 January 2021, 14:13
Hmmm, not car related but I bought a frying pan from Sweden a few days ago, I hope there's not going to be any unexpected costs :rolleyes:

You can use this GOV tool to look up what duties are due/paid on goods coming in from retailers abroad...

https://www.gov.uk/trade-tariff

Title: Re: E-Acca
Post by: Watts on 14 January 2021, 14:26
Hmmm, not car related but I bought a frying pan from Sweden a few days ago, I hope there's not going to be any unexpected costs :rolleyes:

You can use this GOV tool to look up what duties are due/paid on goods coming in from retailers abroad...

https://www.gov.uk/trade-tariff

Thanks for the link. I tried to look it up but what a cr@p site, amazingly for gov.uk :rolleyes: If that's what importers face we're doomed!

I'll just have to wait and see.
Title: Re: E-Acca
Post by: Al1040 on 14 January 2021, 14:32
I bought the damper from then and shipping was included upfront as well, hence a little peeved to get this demand to pay the shipping, I am half minded not to bother and see what happens, as far as I was concerned deal was done upon initial purchase.
Title: Re: E-Acca
Post by: kmpowell on 14 January 2021, 14:36
Hmmm, not car related but I bought a frying pan from Sweden a few days ago, I hope there's not going to be any unexpected costs :rolleyes:

You can use this GOV tool to look up what duties are due/paid on goods coming in from retailers abroad...

https://www.gov.uk/trade-tariff

Thanks for the link. I tried to look it up but what a cr@p site, amazingly for gov.uk :rolleyes: If that's what importers face we're doomed!

I'll just have to wait and see.

It's crap to use, but if you can drill down to the item you want to find info for you should get a page like this. This is an example for sneakers:

20% VAT
16% Third country duty

(https://i.postimg.cc/j5FpZXbM/Screenshot-2021-01-07-at-15-22-55.png) (https://postimg.cc/njqSLqMm)

It's also important to note this doesn't show the shipping companies charges, which are admin/handling fees. This is normally 2% (minimum £10-15). For some transaction there is also a UK border fee!  :sad:
Title: Re: E-Acca
Post by: Watts on 14 January 2021, 15:02
I got into that part but it seems frying pans are a difficult item :laugh: I should stick to grilling....
Title: Re: E-Acca
Post by: My other womans a vw. on 14 January 2021, 15:19
I’m sure when I ordered my parts from E-acca I had to wait for confirmation of availability and final shipping costs from my ‘Account Manager’-a lass called Anna,who has always been great to deal with.
My order took ages and when I checked the status,it showed I owed 70 euros,which I paid.
However,after contacting Anna and explaining that they hadn’t informed me about the debt,she looked into it and found it was a system error and I now had 70 euros credit-which was quickly spent.
Glad I got everything last year after reading this thread.
Title: Re: E-Acca
Post by: Exonian on 14 January 2021, 16:08
When I clicked on this thread I thought an E-Acca must be a new SEAT SUV just released.


Hmmm, not car related but I bought a frying pan from Sweden a few days ago, I hope there's not going to be any unexpected costs :rolleyes:

Does a Swedish frying pan offer significant passenger safety improvements over one purchased from Tesco for a tenner? Or is yours a self assembly version?
 :whistle:

Title: Re: E-Acca
Post by: bgbazz on 14 January 2021, 17:36
I got into that part but it seems frying pans are a difficult item :laugh: I should stick to grilling....
When I clicked on this thread I thought an E-Acca must be a new SEAT SUV just released.


Hmmm, not car related but I bought a frying pan from Sweden a few days ago, I hope there's not going to be any unexpected costs :rolleyes:

Does a Swedish frying pan offer significant passenger safety improvements over one purchased from Tesco for a tenner? Or is yours a self assembly version?
 :whistle:




No! to get those assurances, please add another 80% to your final bill.  :smiley:
Title: Re: E-Acca
Post by: Watts on 14 January 2021, 18:11
When I clicked on this thread I thought an E-Acca must be a new SEAT SUV just released.


Hmmm, not car related but I bought a frying pan from Sweden a few days ago, I hope there's not going to be any unexpected costs :rolleyes:

Does a Swedish frying pan offer significant passenger safety improvements over one purchased from Tesco for a tenner? Or is yours a self assembly version?
 :whistle:

It's going to be like Thor's hammer (for my OH to whack me around the back of my head) :cry: :laugh:
Title: Re: E-Acca
Post by: itavaltalainen on 14 January 2021, 18:16
What you’re now asked to pay ain’t shipping as such, mostly shipping company’s admin fee and import tax (not duty/tariffs).

This is the reason why I won’t shop for stuff on John Lewis any longer and have it delivered to Germany.

The UK is now on the outside; that’s what a majority voted for. Sadly...
Title: Re: E-Acca
Post by: Watts on 14 January 2021, 20:52
Hmmm, not car related but I bought a frying pan from Sweden a few days ago, I hope there's not going to be any unexpected costs :rolleyes:

You can use this GOV tool to look up what duties are due/paid on goods coming in from retailers abroad...

https://www.gov.uk/trade-tariff

Thanks kmpowell, I had another look with the benefit of having had my dinner hence being less grumpy, as far as I can tell, enamelled cast-iron finished kitchenware attracts a 0.00% tariff and vat at 20% which was included in the price I paid. So all looks good, it just might take an age to get here though!
Title: Re: E-Acca
Post by: colsay on 14 January 2021, 21:24
Better get used to this in the post Brexit world. I bought some new alloys from Tyresavers (EU based) at the end of last year. Good price, no surprises, arrived in good time. As of January they no longer offer alloys for sale in U.K.  but they sell them on their French and other websites. I guess it is just another example of the numerous organisations that are giving up on EU/U.K. trade, at least for the time being, because of customs, tariffs, bureaucracy, delays etc.
Title: Re: E-Acca
Post by: fredgroves on 15 January 2021, 11:33
What surprises me is that these things being flagged up as "problems" for retailers aren't new.

If they ever sold anything to anyone outside of the EU (that's quite a lot of people...) then the situation is exactly the same.

My company exports to the world and we also have imported components from outside of the EU.

We just changed our system to make the UK not part of the EU and boom.... easy.
Title: Re: E-Acca
Post by: Exonian on 15 January 2021, 16:07
What you’re now asked to pay ain’t shipping as such, mostly shipping company’s admin fee and import tax (not duty/tariffs).

This is the reason why I won’t shop for stuff on John Lewis any longer and have it delivered to Germany.

The UK is now on the outside; that’s what a majority voted for. Sadly...

Good point, we should now tax you for using the forum!  :laugh:



(Disclaimer: you’re invaluable so please stick around)
Title: Re: E-Acca
Post by: Craig on 19 January 2021, 12:42
I have placed five orders with E-ACCA now and never had any issues. The shipping has never been included. You select from a drop down box what type of shipping you want. Once you have placed the order they email you to confirm it. You pay through PayPal and wait. Simples. I had a delivery before Christmas of a rather large under tray and it was €40 with fedex. It was a fair bit cheaper than buying from a Vw dealer and some one who has trade TPS account.

Cheers.
Title: Re: E-Acca
Post by: fredgroves on 19 January 2021, 14:19
Yeah Craig.... that was before 1/1/21 when something happened, don't know if you heard about it.....  :laugh: :laugh: :laugh: