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Model specific boards => Golf mk7 => Topic started by: Mag_Pie on 04 November 2020, 15:30

Title: Year 3 service - Major or Minor
Post by: Mag_Pie on 04 November 2020, 15:30
My year 3 service and MOT is coming up soon, when looking at booking online I was shown straight to a major service at £349!!!  Is it a major service on year 3?  I've kept with whatever regime the car came set to.
Title: Re: Year 3 service - Major or Minor
Post by: karlos on 04 November 2020, 16:25
I just had my 3-year service and they only did the engine oil & filter and brake fluid. I only have 19k on mine and I think it's the mileage that determines whether it needs a major service or not.

Title: Re: Year 3 service - Major or Minor
Post by: jv on 04 November 2020, 16:27
Have you had annual services previously? How much/which were they?
If it's on annual servicing I think it alternates between minor and major.
Title: Re: Year 3 service - Major or Minor
Post by: SRGTD on 04 November 2020, 16:39
Whichever service it is, if year three service means the car is three years old, then it’ll also be due a brake fluid change which is chargeable in addition to the cost of the service.

If the car’s been serviced annually and it’s now coming up to three years old, it’ll be a minor service (as @jv has said, they alternate between minor and major). However, if you’re on flexible / long life servicing the car could go up to two years / 18k miles before it indicates a service is due, and because of the longer time/distance since the last service, maybe each long life service is treated as a major one (I don’t know if this is the case as I’m on annual, time and distance servicing).

If it is a minor service that’s required and the online booking system is forcing you to book a major service, maybe it’d be better to speak to the dealer’s service team rather than use the online booking facility.
Title: Re: Year 3 service - Major or Minor
Post by: Guzzle on 04 November 2020, 16:42
https://www.volkswagen.co.uk/owners-and-drivers/servicing/service-plans/service-schedules
Title: Re: Year 3 service - Major or Minor
Post by: Mag_Pie on 04 November 2020, 20:53
I’ve had a service every year, if I check the service section under the car menu it’s counting down to the next oil change (currently about 30 days). I will try and find what I paid over the last two services. I was planning to ask for the brake fluid to be changed at the same time and pay the extra charge.

Thanks for the pointers.
Title: Re: Year 3 service - Major or Minor
Post by: Zan on 04 November 2020, 21:25
Mine is 3 years old (17k mileage) and on annual servicing, last year was a major so it is a minor this year for me.
Title: Re: Year 3 service - Major or Minor
Post by: Catnapper on 05 November 2020, 07:10
My 3 year was up in July, minor service with Brake fluid change MOT less than £300
Title: Re: Year 3 service - Major or Minor
Post by: Mag_Pie on 05 November 2020, 20:52
My 3 year was up in July, minor service with Brake fluid change MOT less than £300

Purely by chance I had a call from the VW dealer, they confirmed it was a minor service this time  :cool:
Title: Re: Year 3 service - Major or Minor
Post by: dubber36 on 06 November 2020, 09:44
At 3 years old, why are you going to the dealers?
Title: Re: Year 3 service - Major or Minor
Post by: jv on 06 November 2020, 09:49
The coffee.
Title: Re: Year 3 service - Major or Minor
Post by: SRGTD on 06 November 2020, 10:52
The coffee.

If my dealer is anything to go by, no complementary refreshments available during the pandemic,
Title: Re: Year 3 service - Major or Minor
Post by: dubber36 on 07 November 2020, 08:33
No coffee at Hereford. Even the van salesman who I've known for years said he wasn't allowed to make me one... as he slurped on one he'd made himself.
Title: Re: Year 3 service - Major or Minor
Post by: watchdog on 07 November 2020, 15:09

So, just to offset any confusion on my part. After reading the posts above and checking VWs website, my car is coming up to 2 years of age in December and i have the Inchcape VW fixed service plan.  The first service last December was a minor service and i have the second service booked in for this coming December (12,000 miles) which according to the service plan paperwork is also a minor service meaning the first major service should be at 3 years of age...is this correct please?
Title: Re: Year 3 service - Major or Minor
Post by: SRGTD on 07 November 2020, 16:44

So, just to offset any confusion on my part. After reading the posts above and checking VWs website, my car is coming up to 2 years of age in December and i have the Inchcape VW fixed service plan.  The first service last December was a minor service and i have the second service booked in for this coming December (12,000 miles) which according to the service plan paperwork is also a minor service meaning the first major service should be at 3 years of age...is this correct please?

The Inchcape VW fixed service plan may be different to the official VW service plan. Under the VW service plan, cars are serviced under the fixed (time and distance) service regime and you get two services; a minor service (essentially an oil and filter change) and a major service (oil, oil filter and inspection).

Inchcape’s website promotes the official VW service plans which suggests this is what you have, in which case your forthcoming service is the major one (oil+filter change+inspection).

https://www.inchcape.co.uk/volkswagen/service-and-repair/service-plans/

The first embedded video at the link above gives an overview of what you get (I’m assuming you bought your service plan before your car had its first service).

If you’re planning on keeping your car longer term and continuing to get it serviced within the VW dealer network, you can buy a new service plan when you’ve used the two services under the original plan. It’s more expensive, but I think it still works out a little cheaper than paying for each service individually.
Title: Re: Year 3 service - Major or Minor
Post by: watchdog on 08 November 2020, 08:25

So, just to offset any confusion on my part. After reading the posts above and checking VWs website, my car is coming up to 2 years of age in December and i have the Inchcape VW fixed service plan.  The first service last December was a minor service and i have the second service booked in for this coming December (12,000 miles) which according to the service plan paperwork is also a minor service meaning the first major service should be at 3 years of age...is this correct please?

The Inchcape VW fixed service plan may be different to the official VW service plan. Under the VW service plan, cars are serviced under the fixed (time and distance) service regime and you get two services; a minor service (essentially an oil and filter change) and a major service (oil, oil filter and inspection).

Inchcape’s website promotes the official VW service plans which suggests this is what you have, in which case your forthcoming service is the major one (oil+filter change+inspection).

https://www.inchcape.co.uk/volkswagen/service-and-repair/service-plans/

The first embedded video at the link above gives an overview of what you get (I’m assuming you bought your service plan before your car had its first service).

If you’re planning on keeping your car longer term and continuing to get it serviced within the VW dealer network, you can buy a new service plan when you’ve used the two services under the original plan. It’s more expensive, but I think it still works out a little cheaper than paying for each service individually.

Thanks for the info
Title: Re: Year 3 service - Major or Minor
Post by: Yusee on 08 November 2020, 09:50

So, just to offset any confusion on my part. After reading the posts above and checking VWs website, my car is coming up to 2 years of age in December and i have the Inchcape VW fixed service plan.  The first service last December was a minor service and i have the second service booked in for this coming December (12,000 miles) which according to the service plan paperwork is also a minor service meaning the first major service should be at 3 years of age...is this correct please?

Mine is also 2 in December with 13k mileage. The service indicator shows I need an oil service in around 15 days ( which is 12 months from the last service) and an inspection service around a month later ( the 2 year anniversary). Obviously I'm getting the inspection service done now.
It should be alternating minor and major service ( which from what I understand just means they look for more stuff to unnecessarily replace and charge you for)- so I suspect inchcape have just got it wrong.