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Model specific boards => Golf mk7 => Topic started by: trueblue_ips on 23 April 2020, 11:57

Title: Help Oil Service
Post by: trueblue_ips on 23 April 2020, 11:57
Hi, I have a 10 month old Golf that's done 2,600 miles on a lease deal.
Its now telling me Oil Service in 5 days and has been counting down each day for the last couple of weeks.
Can this wait until the lockdown has eased or will I invalidate the warranty or lease agreement if I don't get it done?
I do less than 10 miles a week at the moment.
Thanks
Title: Re: Help Oil Service
Post by: monkeyhanger on 23 April 2020, 12:06
VW recent issued a statement allowing everyone to defer a service by up to 180 days. Some places are remaining open for servicing only (as minimal customer interaction is required), or reopening very soon (early/mid May).

Usual leeway is 1 month/1000 miles. You'll be fine to wait, but the reminders will get annoying. My wife's Polo is due a service in 20 days but can't get it booked in right now.
Title: Re: Help Oil Service
Post by: Yusee on 23 April 2020, 12:09
https://www.volkswagen.co.uk/covid-19
Title: Re: Help Oil Service
Post by: Snoopy on 23 April 2020, 13:10
If the message is getting on your ... then try reseting it. You could tried looking in the manual to see if it shows yoy how to reset it. The dealer will reset it again when they service it.

The Golf R one is like below. Not sure what model you have so check the owners manual

Hold 0.0 trip reset button
Brake off
Continue to hold 0.0 trip reset button
Tap start button
The instant you first see oil change interval reset question, quickly release and press the 0.0 trip reset button
Title: Re: Help Oil Service
Post by: trueblue_ips on 23 April 2020, 15:21
Thanks all, helpful. May try resetting it.
Title: Re: Help Oil Service
Post by: Crockers on 23 April 2020, 18:18
Surely if you’re only using it 10 miles a week the message can’t be getting on your nerves. Lol.
Title: Re: Help Oil Service
Post by: RM on 24 April 2020, 08:27
Some VW franchises are still offering servicing, with a collection service to avoid you having to go in. My local are collecting my car early in the morning to take it in for a service for me. They're utterly shafting me financially so it's the least they can do, but it's convenient at least.
Title: Re: Help Oil Service
Post by: golfdave on 24 April 2020, 11:44
Hi, I have a 10 month old Golf that's done 2,600 miles on a lease deal.
Its now telling me Oil Service in 5 days and has been counting down each day for the last couple of weeks.
Can this wait until the lockdown has eased or will I invalidate the warranty or lease agreement if I don't get it done?
I do less than 10 miles a week at the moment.
Thanks

QUOTE from VW:-
"If your service is carried out late due to disruption caused by COVID-19, the servicing delay will not invalidate your vehicle’s warranty. What’s most important is to get the service done as soon as you can, so please contact your local retailer to discuss availability and options, eg collection and delivery, and any specific concerns you may have."
END QUOTE

Basically VW are stating contact them & get the car serviced as per normal as most of their service centres are still open....
https://www.volkswagen.co.uk/covid-19

In normal circumstances its best not to let the car go over 30 days or 500miles past the service date....
Title: Re: Help Oil Service
Post by: shiners on 24 April 2020, 20:24
Yes, that's what I've read too. Not sure where the 180 day deferral thing came from?
Title: Re: Help Oil Service
Post by: Talk-torque on 24 April 2020, 23:28
But, if the question had been asked in another way, the car is only 10 months old, so it shouldn’t be asking for a service for another 2 months, not 5 days. I’d say ring your dealer, if you can, and ask advice. If you can’t speak to anybody, don’t worry about it. This is force majeure, or whatever the term is. One way or the other your warranty will be OK.
Title: Re: Help Oil Service
Post by: Snoopy on 25 April 2020, 08:07
↑ Reset the indicator,  get serviced at 12 month old. Job done.  :wink:
Title: Re: Help Oil Service
Post by: mcmaddy on 25 April 2020, 13:18
Doesn't the car monitor the oil and look at miles done and journeys performed ie short journeys. At only 2600 miles it could probably do with a change.
Title: Re: Help Oil Service
Post by: Guzzle on 25 April 2020, 13:34
Something doesn't seem right if the service warning has come up after less than a year and so few miles.

Lease cars are set to longlife servicing by default, which means you can go up to 18k miles between services. It does monitor the quality if the oil though and the light can come on much earlier if the driving style and useage pattern isn't suitable. VW suggest that low mileage drivers should go for fixed interval servicing, which the dealer can do, but you have to ask. As far as i'm aware there is no difference between the oil used for a fixed interval service and a longlife service.

https://www.volkswagen.co.uk/owners/servicing/service-plans/regimes
Title: Re: Help Oil Service
Post by: mcmaddy on 25 April 2020, 14:00
Yeah that's right same oil is used for either service regime now.