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Model specific boards => Golf mk7 => Topic started by: JeffPoe on 30 January 2018, 20:12

Title: GTI and annoying buzzing at 3k
Post by: JeffPoe on 30 January 2018, 20:12
Hi,

My brand new GTI has a seriously annoying buzzing noise at about 3,000 RPM coming from the glove box area.

It only happens in sport mode and it has to be medium to high throttle.

I found a few things about this on Google and there was mention of this being related to the sound actuator thing and there is a possible DIY fix.

Does anybody know about this, or the actual fix?

I don't really want to go to the dealer in case they end up taking the dash apart.... which will clearly never be the same again.


Title: Re: GTI and annoying buzzing at 3k
Post by: wantmygti on 30 January 2018, 20:26
I would start investigating the well written about soundaktor rattle.
Title: Re: GTI and annoying buzzing at 3k
Post by: JeffPoe on 30 January 2018, 20:38
Ah thanks.

Using the word rattle, rather than buzz has brought back a lot more useful things.

This seems to have been going on since about 2014. What a joke they have not fixed it on the 7.5 !
Title: Re: GTI and annoying buzzing at 3k
Post by: mcmaddy on 30 January 2018, 20:50
Do you think it affects every golf??
Title: Re: GTI and annoying buzzing at 3k
Post by: JeffPoe on 30 January 2018, 21:02
I think it affects enough for it to clearly be a know problem, which should have gone on the request for change list on the face lift.

There are numerous people saying they had it fixed/replaced under warranty. Which will have been at cost to VW, so they had a vested interest to fix it. Especially as it looks to only need rubber washer and no other modifications.

Title: Re: GTI and annoying buzzing at 3k
Post by: Booth11 on 30 January 2018, 22:05
http://www.vwroc.com/forums/topic/9553-soundaktor-rattle-how-to-guide-pics-inside/
Title: Re: GTI and annoying buzzing at 3k
Post by: mkviken on 31 January 2018, 05:44
I leave mine set in comfort for engine sound I don’t think it sounds particularly great. Prefer listening to the exhaust!
Title: Re: GTI and annoying buzzing at 3k
Post by: O2Doc on 31 January 2018, 06:26
Sounds like a simple switch off with VCDS! Why anyone would take bits apart when you can simply turn the sound off is beyond me especially as it sounds like taking the wipers off is a big hassle.
Title: Re: GTI and annoying buzzing at 3k
Post by: 2007GTI on 31 January 2018, 08:18
+1 I turned mine off with OBDeleven
Title: Re: GTI and annoying buzzing at 3k
Post by: fredgroves on 31 January 2018, 09:06
There are two sorts of Soundaktor noise:

1) The Soundaktor itself doing its designed thing, love it for hate it

2) It coming loose and bouncing around like a large pebble in the glovebox.

BTW as for liking to listen to the engine noise... I've turned my GTD engine noise to Eco just to remove more cabin noise. Remarkable how much less noise there is. Now I can be much calmer and drive easier. Thanks whoever it was on here that suggested "road noise" was likely 75% soundaktor even in normal mode...
Title: Re: GTI and annoying buzzing at 3k
Post by: robtt on 31 January 2018, 09:07
A long shot but I had a rattle sending me mad around the dash and eventually found it was my sunglasses case rattling in the holder by the rear view mirror.  :whistle:
Title: Re: GTI and annoying buzzing at 3k
Post by: Watts on 31 January 2018, 09:38
I keep getting an annoying persistent droning noise from the passenger side but it somehow always disappears just after I drop my OH off.... :rolleyes: :lipsrsealed: :whistle:
Title: Re: GTI and annoying buzzing at 3k
Post by: random_nickname on 31 January 2018, 09:58
I keep getting an annoying persistent droning noise from the passenger side but it somehow always disappears just after I drop my OH off.... :rolleyes: :lipsrsealed: :whistle:

 :laugh: Ha ha
Title: Re: GTI and annoying buzzing at 3k
Post by: MKgti on 31 January 2018, 10:52
I keep getting an annoying persistent droning noise from the passenger side but it somehow always disappears just after I drop my OH off.... :rolleyes: :lipsrsealed: :whistle:
:rolleyes: very funny.
Hope oh is not on forum :laugh:
Title: Re: GTI and annoying buzzing at 3k
Post by: Watts on 31 January 2018, 10:55
I keep getting an annoying persistent droning noise from the passenger side but it somehow always disappears just after I drop my OH off.... :rolleyes: :lipsrsealed: :whistle:
:rolleyes: very funny.
Hope oh is not on forum :laugh:

So do I! :laugh:
Title: Re: GTI and annoying buzzing at 3k
Post by: BristolBob on 31 January 2018, 11:02
Does anyone know whether a VW dealership is likely to charge to turn off the soundaktor?
Title: Re: GTI and annoying buzzing at 3k
Post by: fredgroves on 31 January 2018, 11:57
Does anyone know whether a VW dealership is likely to charge to turn off the soundaktor?

Yes.

As you have a 7.5 though, try just setting to individual mode and turning the engine noise to "eco". Obviously any other modes you want can also be selected (engine mode, steering, dcc etc).

Try that first, see if you are happy.
Title: Re: GTI and annoying buzzing at 3k
Post by: Mustabuster on 31 January 2018, 13:13
I would ask the dealer to have a look at it. I'm sure they will fix it under warranty. I had mine serviced a couple of weeks back and I asked them to have a look regarding my dashboard rattle. it seemed to be coming straight from in front of me behind the dash but they tracked it down to the knee airbag. They took it apart and re-assembled with anti-rattle tape and it's been fine since.
Title: Re: GTI and annoying buzzing at 3k
Post by: Finglonga on 31 January 2018, 13:41
Does anyone know whether a VW dealership is likely to charge to turn off the soundaktor?

Anyone local to you that has VCDS or an OBD11 as they can do it in a couple of minutes or just unplug the thing, that is even quicker. :wink:
Title: Re: GTI and annoying buzzing at 3k
Post by: wigit on 31 January 2018, 14:10
had the rattle on the wife's R as she has had it on sport for three years as she likes the sound, sorted under warranty

we had another annoying rattle which they found was due to the sun visor and the competent had been upgraded on later cars
Title: Re: GTI and annoying buzzing at 3k
Post by: BristolBob on 01 February 2018, 01:01
Does anyone know whether a VW dealership is likely to charge to turn off the soundaktor?



As you have a 7.5 though, try just setting to individual mode and turning the engine noise to "eco".

Thanks Fred Groves. I am abroad right now but will ring the main dealer on Monday and see what they say.  Assuming they are going to charge me a small fortune, I will do as you suggest and see how that goes.

Does anyone know whether the "Eco" setting reduces the sound level to zero or does it just reduce it?

Title: Re: GTI and annoying buzzing at 3k
Post by: fredgroves on 01 February 2018, 09:04
Eco engine noise mode is how I run my GTD... its pretty much off. Mind you in "normal" I didn't think it was making much noise (compared to sport), but switching it down to Eco definitely dropped a lot of what I perceived as road noise from Normal... it does just come across as road noise at Normal levels too. Sport has a snarl (ok, artificial and fun sometimes but not for long journeys!)

I don't reckon you'll notice it at all.

If you wanted to completely kill it to zero, OBD11 is probably cheaper to buy then get the dealer to do it for you.
Title: Re: GTI and annoying buzzing at 3k
Post by: BristolBob on 01 February 2018, 11:01

Many thanks.

Is there anyone here in the Bristol area with an OBD11 who wants to earn themselves a few beer tokens?
Title: Re: GTI and annoying buzzing at 3k
Post by: fredgroves on 01 February 2018, 11:49
Just buy one :)

Cheap as chips and in the long run all of the other annoying things you can then fix yourself...
Title: Re: GTI and annoying buzzing at 3k
Post by: I wanted a GTi on 01 February 2018, 13:38

Many thanks.

Is there anyone here in the Bristol area with an OBD11 who wants to earn themselves a few beer tokens?

If you're up near Solihull some time I'd be more than happy to do it for you, no beer tokens needed as I drink enough without getting more help :laugh:
Title: Re: GTI and annoying buzzing at 3k
Post by: BristolBob on 02 February 2018, 03:03
Thanks for the kind offer, IwantaGTI, but I rarely get up to the West Midlands these days. If I did, I would.

My plan now is to buy one and I would be grateful if someone could confirm that this is what I want.

https://obdeleven.com/en/home/10-obdeleven-device.html

The item is shown as an OBDeleven device and costs £39.24 with postage and tax.

I have also seen it on Ebay for £45.99.

https://www.ebay.co.uk/p/OBDeleven-Android-AUDI-VW-Bluetooth-Diagnostic-Tool-Obd2-VAG-Can-Hex-Vas-VCD-Com/1159491923

There also seems to be something called a PRO Pack which costs a further £21.87 (plus postage etc). Do I need this as well?

https://obdeleven.com/en/home/11-pro-pack.html

All very confusing!
Title: Re: GTI and annoying buzzing at 3k
Post by: I wanted a GTi on 02 February 2018, 11:50
Go for the pro as you don't need to use credits.