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Model specific boards => Golf mk7 => Topic started by: Jeni_R_ on 24 September 2017, 22:35

Title: Services
Post by: Jeni_R_ on 24 September 2017, 22:35
Hi

Car was supposedly servived 1st sept by arnold shark however my vwconnect says its due oil service 8k or 180 days is it not annually or 10k miles ? Am i being a div wudnt surprise me if it hadnt been serviced !
Title: Re: Services
Post by: mcmaddy on 25 September 2017, 06:49
Ask them for proof it was serviced. Maybe the VW app hasn't updated but more likely service not done.
Title: Re: Services
Post by: Jeni_R_ on 25 September 2017, 10:34
How do they prove it ? Their system says it was done and they just hadnt reset the indicators
Title: Re: Services
Post by: mcmaddy on 25 September 2017, 13:34
Ask to see the paperwork that should have been completed and also check your service book. Is it stamped? If not I'd be asking questions and maybe contacting VW UK too.
Title: Re: Services
Post by: barrym381 on 25 September 2017, 14:08
I wouldn't want Arnold shark to service it anyway  :whistle:
Title: Re: Services
Post by: Jeni_R_ on 25 September 2017, 14:13
Books stamped

DH has said to take it to vw garage and get it serviced again  :rolleyes: that way it has a vw garage stamp and not sharks citroen
Title: Re: Services
Post by: itavaltalainen on 25 September 2017, 14:46
Bet they f**ked up resetting service intervals. Most garages that don't have VW specific gear can't do it properly.
Title: Re: Services
Post by: Restlessnative on 25 September 2017, 22:13
I wouldn't want Arnold shark to service it anyway  :whistle:

Since they took over Advantage/Inch VW in Stirling and Inch in Bathgate the nearest alternative is probably Western at Newbridge. AC seem to pretty much be leaving VW owners with not much option. :sad:
Title: Re: Services
Post by: Jeni_R_ on 25 September 2017, 22:33
Im goi g to go to western at newbridge DH will change oil just to be on the safe side :) but i agree AC have literaly taken over all the garages even john weir mercedes at grangemouth !
Title: Re: Services
Post by: Restlessnative on 26 September 2017, 23:02
Im goi g to go to western at newbridge DH will change oil just to be on the safe side :) but i agree AC have literaly taken over all the garages even john weir mercedes at grangemouth !

You'd be nearer to Cameron VW Perth.Although i don't know if they are any good.Also an AC in Wishaw.
Yeah,the Arnold Clark monster just seems to eat up everything in sight.
Title: Re: Services
Post by: barrym381 on 27 September 2017, 00:44
Just never go near Vw crow road in Glasgow derek the service manager is lucky I never grabbed his throat till he looked like a smurf  :grin:
Title: Re: Services
Post by: Jeni_R_ on 27 September 2017, 08:44
Just never go near Vw crow road in Glasgow derek the service manager is lucky I never grabbed his throat till he looked like a smurf  :grin:

Ahahaha its a wonder the majority of AC salesmen arent smurfs bunch a ignorant up their own ar*es the guy Curtis that sold me mine was lovely just a young laddie 26 out the army been doing sales for 6 months said to him he would have been better joining another firm saw him on Sat there and the biggest bawheed had been giving him pelters for something that the biggest bawheed done !
Title: Re: Services
Post by: fredgroves on 27 September 2017, 09:38
Can we have English subtitles in this thread?
Title: Re: Services
Post by: Jeni_R_ on 27 September 2017, 10:19
Can we have English subtitles in this thread?

definition of 'baw heed'

'A bawheed is some who constantly inflicts irritation or unpleasantness. A person who is unliked by many'

 :grin:

Title: Re: Services
Post by: I wanted a GTi on 27 September 2017, 10:25
Can we have English subtitles in this thread?

definition of 'baw heed'

'A bawheed is some who constantly inflicts irritation or unpleasantness. A person who is unliked by many'

 :grin:

In Ireland we call then 'a fuc*ing gobsh*t'
Title: Re: Services
Post by: Jeni_R_ on 27 September 2017, 10:29
Can we have English subtitles in this thread?

definition of 'baw heed'

'A bawheed is some who constantly inflicts irritation or unpleasantness. A person who is unliked by many'

 :grin:

In Ireland we call then 'a fuc*ing gobsh*t'

I used to work for an irish Trsp company from Kildare and what a laugh when all the hauliers came into the office from all over Ireland some of the chat honestly burst my sides one of them had póg mo thóin emblazoned on the front of their cab with a wee leprechaun next to it ar*e in the air  :grin:
Title: Re: Services
Post by: Watts on 27 September 2017, 11:46
Can we have English subtitles in this thread?

definition of 'baw heed'

'A bawheed is some who constantly inflicts irritation or unpleasantness. A person who is unliked by many'

 :grin:

And 'pelters' please...
Title: Re: Services
Post by: Jeni_R_ on 27 September 2017, 11:50
Can we have English subtitles in this thread?

definition of 'baw heed'

'A bawheed is some who constantly inflicts irritation or unpleasantness. A person who is unliked by many'

 :grin:

And 'pelters' please...

pelters in British
(ˈpɛltəz)
plural noun
Scottish informal
strong criticism or verbal abuse
Title: Re: Services
Post by: Watts on 27 September 2017, 11:56
Can we have English subtitles in this thread?

definition of 'baw heed'

'A bawheed is some who constantly inflicts irritation or unpleasantness. A person who is unliked by many'

 :grin:

And 'pelters' please...

pelters in British
(ˈpɛltəz)
plural noun
Scottish informal
strong criticism or verbal abuse

Ahh, right, thanks, so some ar$ehole was giving the nice salesman some verbal for something the ar$ehole had actually done. Got it! :smiley: :laugh:

Like the new footer pictures Jeni.
Title: Re: Services
Post by: Jeni_R_ on 27 September 2017, 12:12
Can we have English subtitles in this thread?

definition of 'baw heed'

'A bawheed is some who constantly inflicts irritation or unpleasantness. A person who is unliked by many'

 :grin:

And 'pelters' please...

pelters in British
(ˈpɛltəz)
plural noun
Scottish informal
strong criticism or verbal abuse

Ahh, right, thanks, so some ar$ehole was giving the nice salesman some verbal for something the ar$ehole had actually done. Got it! :smiley: :laugh:

Like the new footer pictures Jeni.

On the money Watts  :wink:

And thanks, i want mine like Rebeccas but sadly i cannot get it landscape so need to just be happy with what i got  :grin:
Title: Re: Services
Post by: Jeni_R_ on 28 September 2017, 13:51
Sorry for re raising this but wee question

The car is 17 months old so has the remainder of the 3 year warranty on it

Firstly - as the AC Citroen stamp is on my book for its first service will this invalidate any warranty item i call for if any issues

Secondly - I spoke to VW on the chat when i was awaiting this car and asked about their extended warranty and could i buy this ........he said yes when mines expires to give them a call..........but only think i can find is you ordering that when buying the car from new has anyone any experience of extended VW warranty on a used car?
Title: Re: Services
Post by: 2007GTI on 28 September 2017, 16:38
Thanks to an EU directive, you can have your car serviced anywhere, as long as they use OEM parts it won't invalidate the warranty. On a car so young, you should be fine.

Re: extended warranty, never felt the need, personally I would save the money.
Title: Re: Services
Post by: Guzzle on 28 September 2017, 18:46
Re extended warranty, it depends on how long you plan on keeping it. My Mk5 was fine in year 4, but it was towards the end of year 5 when the problems started.
Title: Re: Services
Post by: wantmygti on 28 September 2017, 21:18
Re extended warranty, it depends on how long you plan on keeping it. My Mk5 was fine in year 4, but it was towards the end of year 5 when the problems started.

And mine was still fine at the end of year ten...
Title: Re: Services
Post by: Jeni_R_ on 28 September 2017, 21:21
Well i wilp be paying for it for 5 years so that long at least im not in habit of changing cars often so maybe worth thr investment ?
Title: Re: Services
Post by: Guzzle on 28 September 2017, 22:34
Only you can answer the question of whether or not it's worth it, and you may not know the answer until way down the line. But it may be worth it for the peace of mind.

You may be lucky and not have a major fault for 10 years, or you might have my luck and be driving round in a liability by year 6. If only VW had the same confidence in their engineering as Kia!

The good news is the Mk7 is now quite a few years into production so most early niggles should hopefully be cured. However when modern cars go wrong, anything major can mean major £££ to fix.
Title: Re: Services
Post by: fredgroves on 29 September 2017, 09:14
Don't you have to be careful with VW warranties in that the things covered actually reduce over time?

Talking of reliability, I was talking to a bloke I met at a party last weekend and he'd just given back his GTD as company car and he said both he and several others at his company also with GTD's had had water pump impeller failures on 64 plate GTD's.

They've all switched to Volvo V40's now - I had a quick look at it and its a bit meh on the inside.
Title: Re: Services
Post by: mcmaddy on 29 September 2017, 09:48
Used to be very common on MK4 and 5s as the impeller was plastic. New replacement ones were metal so unless the bean counters are at it again I would have thought all newer ones would have been metal.
Title: Re: Services
Post by: fredgroves on 29 September 2017, 10:31
No I asked about that actually, he said they were plastic and that when their company had queried this with VW, they were told that "metal doesn't make any difference".

I don't think I've heard of these failures on a Mk7 on here though?

Nobody has had a water pump fail yet?
Title: Re: Services
Post by: mcmaddy on 29 September 2017, 15:49
They definitely changed them to metal ones as loads of the plastic ones were going.
Title: Re: Services
Post by: Restlessnative on 01 October 2017, 02:51
Don't you have to be careful with VW warranties in that the things covered actually reduce over time?

Talking of reliability, I was talking to a bloke I met at a party last weekend and he'd just given back his GTD as company car and he said both he and several others at his company also with GTD's had had water pump impeller failures on 64 plate GTD's.

They've all switched to Volvo V40's now - I had a quick look at it and its a bit meh on the inside.

Jonny D on here had water pump failure on his 40k mile 2 year old GTD.VW fixed it no questions.
Title: Re: Services
Post by: Restlessnative on 01 October 2017, 03:11
Sorry for re raising this but wee question

The car is 17 months old so has the remainder of the 3 year warranty on it

Firstly - as the AC Citroen stamp is on my book for its first service will this invalidate any warranty item i call for if any issues

Secondly - I spoke to VW on the chat when i was awaiting this car and asked about their extended warranty and could i buy this ........he said yes when mines expires to give them a call..........but only think i can find is you ordering that when buying the car from new has anyone any experience of extended VW warranty on a used car?

1) As other have mentioned.The Citroen stamp from AC won't affect your 3 year warranty in any way at all.
What i have noticed with AC service booking.They offer to service your VW at all of their dealerships (within a reasonable distance).Like a Citroen or Fiat dealership.I always choose the VW dealership even if it's further away.It is only common sense.

2)As for warranties.You were probably being told about the 'VW Factory Warranty'.Applicable to cars bought from new with owner wanting to extend it from 3 to 5 years from the very beginning. What you want is the standard 'Extended Warranty'.This covers cars going out of the standard 3 years cover.You can get it regardless of whether you bought it new or not.As long as it has been serviced according to schedule.
Warranty cover is a pretty big minefield.It makes standard car insurance cover look simple.VW are usually one of the best but like with most things-at a price.
I would shop around.All of the moneysaving/comparison sites will quote you.There is also Warranty Direct and Warranty-Wise amongst lots of others.Big savings to be had for similar cover if you do your homework.
In the end.It's all a question of risk management.Do you feel lucky?. :smiley:
Title: Re: Services
Post by: Jeni_R_ on 01 October 2017, 07:49
Sorry for re raising this but wee question

The car is 17 months old so has the remainder of the 3 year warranty on it

Firstly - as the AC Citroen stamp is on my book for its first service will this invalidate any warranty item i call for if any issues

Secondly - I spoke to VW on the chat when i was awaiting this car and asked about their extended warranty and could i buy this ........he said yes when mines expires to give them a call..........but only think i can find is you ordering that when buying the car from new has anyone any experience of extended VW warranty on a used car?

1) As other have mentioned.The Citroen stamp from AC won't affect your 3 year warranty in any way at all.
What i have noticed with AC service booking.They offer to service your VW at all of their dealerships (within a reasonable distance).Like a Citroen or Fiat dealership.I always choose the VW dealership even if it's further away.It is only common sense.

2)As for warranties.You were probably being told about the 'VW Factory Warranty'.Applicable to cars bought from new with owner wanting to extend it from 3 to 5 years from the very beginning. What you want is the standard 'Extended Warranty'.This covers cars going out of the standard 3 years cover.You can get it regardless of whether you bought it new or not.As long as it has been serviced according to schedule.
Warranty cover is a pretty big minefield.It makes standard car insurance cover look simple.VW are usually one of the best but like with most things-at a price.
I would shop around.All of the moneysaving/comparison sites will quote you.There is also Warranty Direct and Warranty-Wise amongst lots of others.Big savings to be had for similar cover if you do your homework.
In the end.It's all a question of risk management.Do you feel lucky?. :smiley:

Going to look in2 it nearer the time

DH changed the oil amd filter on it himself yday the filter definitely hadnt been changed he used the proper oil long life stuff so at least we knoq WE have put the right oil in and done the filter

Thanks all