GolfGTIforum.co.uk
Model specific boards => Golf mk7 => Topic started by: dubber36 on 22 June 2017, 22:10
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Having recently bought a Mk7 Golf and currently in the process of trying to buy a Polo for my parents, I'm beginning to wonder what they actually do.
You arrive at the dealer and get guided towards reception as there is no one else about. A sales person gets called out of whatever room they're kept in and introduced to you. After telling them what you have come to see, they will show you around the car you have come to see, wittering on about completely pointless aspects of said car. When you throw some technical questions at them that you already know the answers to, they spout out the first thing that comes into their head, which is inevitably wrong.
After a test drive where they show incredibly slovenly driving techniques, whilst still spouting more drivel before letting you take the helm, you are ushered over to the coffee machine while they go and talk to their manager about the deal.
You have obviously done your sums before getting there, so after what seems like for ever, they produce a tablet with completely unrealistic deal on it. The starting deal I had for the Polo included GAP and GardX, none of which I had asked for. Perhaps they are now miss selling this as opposed to PPI? When told how completely unacceptable the deal is, they have to go off to see their manager again. This can happen several times, each time taking longer and longer, probably in the hope that you'll cave in and accept their crazy offer.
Why the hell can't we just deal with one person and do battle face to face across a desk? That's how it always was. I know they do it as it's easier for the sales person to say no, when they make out it's not them actually saying no, but where's the sport in that? I hate buying cars with a passion. I don't know how you serial car changers can keep going through this. Arrggggghhhhhh.
Not only that, but what do all the spare people do at the dealers? Whilst waiting around for the next offer to come back from the manager, countless people who look like they spend far too much time getting ready in the morning, mill around. Not going anywhere in particular, not carrying anything, in fact not appearing to be doing anything at all. Are these the other sales people (sorry, executives) getting some exercise?
One plus note to all this, the commercial boys are far better to deal with. No messing, one to one haggling and a deal reached. Buying the Amarok was fun, but the cars...
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Although I appreciate people have to make a living, pay the bills, feed the kids etc. I have a strong disliking towards car salesmen (and women). Purely because of the sh!t that they spout and the lies that they tell, can't we just have a set price for a car rather than a dealership roulette where you have to spend the best part of a week haggling down to a price that they will still make profit on.
This is why I love sites such as DTD, no crap just a straight forward price - take it or leave it. I just don't like the salesman con of trying to get the customer to pay as much as possible and by potentially taking advantage of people who think £500 is well spent for Autoglym Life Shine. I appreciate that there are the honest guys out there and they all have to make a living but buying a new car without the broker websites is so much hassle and sometimes you're unsure of what a good deal actually is.
I think the whole concept of a car salesmen is becoming old fashioned now since the dawn of the Internet.
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I gave up with local dealers for sales many years ago. I just grew tired of poor deals and silly games.
These days I use the local dealer for test drives and servicing only, and do my dealing with the likes of Drive the Deal or Carwow.
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Do what I do, go to the dealer and ask at reception for the new car sales man/woman and say I'm here to buy a car and I'm wanting to buy this car and this is how much I want to pay. Show them a printout of the best deal you can get online and ask if there is any point in sitting down.
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I empathise Simon. And agree about buying a commercial vehicle being a much better experience. No messing about there.
I had pretty much the same experience the last time I went to buy a car from a local dealership back in 2008. Wanted to replace my mk5 gti with another one, a factory specced one as had certain extras I knew I wanted having bought a stock car first time round. Had done my homework and took my spec into the local dealership. Well that effort to buy a new car ended in total futility about 2 hours later, but only after they had gone to extraordinary lengths to try and get me to take a stock car, non of which remotely matched my chosen spec, deterred me from placing a factory order by telling me it would take 7 months maybe longer, who knows (the lead-in times were nothing like that) and then when I insisted on it being a factory order, the salesman did exactly as yours did and went back and forth to see the sales manager about 6 times to see if he would get any closer to our figure, returning each time with a shake of the head. They couldn't have been more apathetic, apart from their enthusiasm trying to get me to take Service Plan, GAP and ceramic coating. The experience ended with me telling them to stick it.
I went home and typed my chosen spec into Orangewheels and later that same afternoon got a call from VW Gilbert Lawton in Macclesfield who placed an order. 3 months later I had my second mk5 gti, for ££££ less than the local dealership and as per my wishes, and a nice drive back home to get acquainted with it. That marked the end of my dealings with local dealerships and the beginning of my dealing with brokers - cheaper, far better service and a painless experience. Exactly the same great service and discount with DTD too this time round.
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I think the whole concept of a car salesmen is becoming old fashioned now since the dawn of the Internet.
Not so sure about that.
Whilst there are a few people who hang out on internet car forums and know how to play the game, I'll bet that 95% of private UK car sales are still done by going to a dealer and suffering the abuse.
You are all right though - I'd sooner go to the dentist than talk to a car salesman. Its not even just the rip off price either, its the whole attitude.
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And of course when you do take an Orange Wheels or DTD quote in, they look at it, they look at you, they look at the deal again, they look at you again, then they laugh out loud, shake their head and say if you can get that deal snap their hands off, they're making a loss and they won't stick to it. So off you trot and you do the deal as quoted, no problem.
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And of course when you do take an Orange Wheels or DTD quote in, they look at it, they look at you, they look at the deal again, they look at you again, then they laugh out loud, shake their head and say if you can get that deal snap their hands off, they're making a loss and they won't stick to it. So off you trot and you do the deal as quoted, no problem.
Exactly my experience.
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And of course when you do take an Orange Wheels or DTD quote in, they look at it, they look at you, they look at the deal again, they look at you again, then they laugh out loud, shake their head and say if you can get that deal snap their hands off, they're making a loss and they won't stick to it. So off you trot and you do the deal as quoted, no problem.
Exactly my experience.
Yep.
I guess its actually to do with their discount rate from VW though. If your local dealer sells 5 cars a week then their rate won't be nearly as good as the DTD guy who probably sells ten times that many, if not more.
Quite possibly on their cost price, this is a loss making figure.
On the other hand, I suspect main dealer expected margin rates are pretty high indeed, maybe 25%?
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My local dealer (and a couple of others relatively close) were great, they just told me to bring my best quote in and they would see how close they could get to it. The only thing they wouldn't do was to compete against other dealerships in their group (JCT600). Paid slightly more than DtD and very, very slightly more than CarWow (c£100), but dealt with the dealership that was on my doorstep. Car was collected on 01/09/2016 as anticipated, and hadn't been prepped (as I had requested). No complaints and wouldn't hesitate to use again. Had they gone down the route that's talked about in this thread, I would have had no qualms using DtD or CarWow.
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You've been to the future, 01/09/2017, whats it like, is Teresa May still PM?
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My local dealer (and a couple of others relatively close) were great, they just told me to bring my best quote in and they would see how close they could get to it. The only thing they wouldn't do was to compete against other dealerships in their group (JCT600). Paid slightly more than DtD and very, very slightly more than CarWow (c£100), but dealt with the dealership that was on my doorstep. Car was collected on 01/09/2017 as anticipated, and hadn't been prepped (as I had requested). No complaints and wouldn't hesitate to use again. Had they gone down the route that's talked about in this thread, I would have had no qualms using DtD or CarWow.
Having said what I said earlier, I do have a relatively close dealer who does the same as the above. They try their hardest to match a CarWow quote and they are excellent to deal with.
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I went home and typed my chosen spec into Orangewheels and later that same afternoon got a call from VW Gilbert Lawton in Macclesfield who placed an order.
That's interesting as I've been in to the Macclesfield VW dealer and they are less than useless.
Before I got my current Polo, I went there for a test drive and afterwards I mentioned that I had got a quote from the DtD website and the 'salesman' proceeded to tell me that, firstly DtD were owned by Gilbert Lawtons (wrong) and then that they only sold cars that dealers couldn't shift (wrong) and finally that they weren't sure if they could service the car (wrong again!)
I only get the car serviced there because it's close to one of my clients and I can get a lift there and back easily.
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You've been to the future, 01/09/2017, whats it like, is Teresa May still PM?
Good spot! :grin:
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And of course when you do take an Orange Wheels or DTD quote in, they look at it, they look at you, they look at the deal again, they look at you again, then they laugh out loud, shake their head and say if you can get that deal snap their hands off, they're making a loss and they won't stick to it. So off you trot and you do the deal as quoted, no problem.
I did exactly that and the local dealer matched the DTD price to within pennies after a chat with the sales manager. I told them as soon as I got in that I was prepared to call DTD on my way out of the showroom and place a deposit (I genuinely was) if they couldn't match it.
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A lot of it will be dealer specific if not group specific.
Salesmen cost money, their time is literally money.
If sales are down (in pure ££££ terms as much as number of cars shifted) then dealers will adapt a style of selling to try and win sales.
DtD dealers have it easy, they just have an order over the internet and likely still punt it through the fleet department to make the most of the higher discounts available to them. But to make that work you need a good fleet department and not all dealers have the luxury of this. Smaller rural dealerships or towns and cities in the shadow of a major city with big dealerships with a lot of clout with VW will have a different market to have to endure which is a bit more old fashioned.
If I walk into my local dealer, which is a big dealer with an ultra-modern showroom and a huge turnover, I immediately feel like a fish out of water. Glance around and you'll see slightly overworked sales execs trying to be charming to middle to older aged well healed couples who don't really know exactly what they want, what options are offered and nor to they know what the real trade value of their own car is. They'll sit there and listen to the sales exec for a while, ask stupid questions and then say they're just off to test drive a BMW and a Ford and if they still want a Tiguan or Golf or Polo or whatever then they'll be back to see if their golf bats or other sh!te will fit in the boot. Then there will be the old lady who quite obviously hates salesmen with a passion and totally mistrusts the car trade in general, having suffered Arthur Daley types in a younger life, trying to buy a Polo for either themselves or their teenage grand daughter getting completely baffled by how a PCP works.
And boy are there a lot of people who don't really understand what a PCP is.
Stuff all that, I just walk out again without speaking to anybody having been overwhelmed with cynicism, hit Carwow, online contacts and look at the broker prices to work out realistic cost to change over headline discounts.
Bigger dealers will have a dedicated salesperson to deal with Carwow or Orangewheels for people like myself.
But smaller dealers can be worth persevering with if they're a bit more old school and the sales manager wants to hit a bonus.
I've tried it all over the years, you just have to do your homework.
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I went home and typed my chosen spec into Orangewheels and later that same afternoon got a call from VW Gilbert Lawton in Macclesfield who placed an order.
That's interesting as I've been in to the Macclesfield VW dealer and they are less than useless.
Before I got my current Polo, I went there for a test drive and afterwards I mentioned that I had got a quote from the DtD website and the 'salesman' proceeded to tell me that, firstly DtD were owned by Gilbert Lawtons (wrong) and then that they only sold cars that dealers couldn't shift (wrong) and finally that they weren't sure if they could service the car (wrong again!)
I only get the car serviced there because it's close to one of my clients and I can get a lift there and back easily.
I second this, I was trying to buy my GTI through Adam Derbyshire at Macclesfield and I visited 3 times on consecutive days to see him about a Carwow quote. All 3 times he was too busy to see me and on the final time I complained and he came out to tell me that the carwow price was final and he wasn't interested in negotiating further. Crewe VW got my custom in the end but it did take some haggling, they were a million times better to deal with.
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It was the same for me. Went to a big dealership who tried to flog me the standard GTI in the not spec I wanted and acted like I was doing them a favour taking it off their hands.
I then did my research, discovered DTD and went back. The salesman then told me after being offered a lifetime supply of coffees the best they could do was 10% and no more.
I walked out of the dealership and to a Listers 5 miles up the road. Went in there with my DTD quote and after some haggling they got within a couple hundred pounds of it and beat orangewheels and carwow.
I'm picking my car up next Thursday and all in all, I think when you get a salesman you trust the experience can be quite pleasant. Shame most are out to con you. Just don't be afraid to say no and walk away.
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A quick response to the comment by Exonian regarding people who don't know what PCP is...I'm one of them! I've purchased around 66 vehicles in my legal driving lifetime and have decided to keep my last one...that's a fair amount of haggling and dealing over the years but I've rarely been 'sold up the creek'.
Reading through the numerous posts on this forum and others, I find that I just get confused with all these acronyms and end up doing my homework all by myself....find the car, walk in with the cash and drive out.
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Having recently bought a Mk7 Golf and currently in the process of trying to buy a Polo for my parents, I'm beginning to wonder what they actually do.
You arrive at the dealer and get guided towards reception as there is no one else about. A sales person gets called out of whatever room they're kept in and introduced to you. After telling them what you have come to see, they will show you around the car you have come to see, wittering on about completely pointless aspects of said car. When you throw some technical questions at them that you already know the answers to, they spout out the first thing that comes into their head, which is inevitably wrong.
After a test drive where they show incredibly slovenly driving techniques, whilst still spouting more drivel before letting you take the helm, you are ushered over to the coffee machine while they go and talk to their manager about the deal.
You have obviously done your sums before getting there, so after what seems like for ever, they produce a tablet with completely unrealistic deal on it. The starting deal I had for the Polo included GAP and GardX, none of which I had asked for. Perhaps they are now miss selling this as opposed to PPI? When told how completely unacceptable the deal is, they have to go off to see their manager again. This can happen several times, each time taking longer and longer, probably in the hope that you'll cave in and accept their crazy offer.
Why the hell can't we just deal with one person and do battle face to face across a desk? That's how it always was. I know they do it as it's easier for the sales person to say no, when they make out it's not them actually saying no, but where's the sport in that? I hate buying cars with a passion. I don't know how you serial car changers can keep going through this. Arrggggghhhhhh.
Not only that, but what do all the spare people do at the dealers? Whilst waiting around for the next offer to come back from the manager, countless people who look like they spend far too much time getting ready in the morning, mill around. Not going anywhere in particular, not carrying anything, in fact not appearing to be doing anything at all. Are these the other sales people (sorry, executives) getting some exercise?
One plus note to all this, the commercial boys are far better to deal with. No messing, one to one haggling and a deal reached. Buying the Amarok was fun, but the cars...
PM sent Simon, let me know what you are after and I will do what I can to help
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I went home and typed my chosen spec into Orangewheels and later that same afternoon got a call from VW Gilbert Lawton in Macclesfield who placed an order.
That's interesting as I've been in to the Macclesfield VW dealer and they are less than useless.
Before I got my current Polo, I went there for a test drive and afterwards I mentioned that I had got a quote from the DtD website and the 'salesman' proceeded to tell me that, firstly DtD were owned by Gilbert Lawtons (wrong) and then that they only sold cars that dealers couldn't shift (wrong) and finally that they weren't sure if they could service the car (wrong again!)
I only get the car serviced there because it's close to one of my clients and I can get a lift there and back easily.
I've heard some terrible stories about VW Gilbert Lawton in recent years. My purchase through OW with them was way back in 2008, and the salesman was excellent, it really was one of the most painless purchases I've ever made, but I expect there have been some changes in the last 9 years.
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Having recently bought a Mk7 Golf and currently in the process of trying to buy a Polo for my parents, I'm beginning to wonder what they actually do.
You arrive at the dealer and get guided towards reception as there is no one else about. A sales person gets called out of whatever room they're kept in and introduced to you. After telling them what you have come to see, they will show you around the car you have come to see, wittering on about completely pointless aspects of said car. When you throw some technical questions at them that you already know the answers to, they spout out the first thing that comes into their head, which is inevitably wrong.
After a test drive where they show incredibly slovenly driving techniques, whilst still spouting more drivel before letting you take the helm, you are ushered over to the coffee machine while they go and talk to their manager about the deal.
You have obviously done your sums before getting there, so after what seems like for ever, they produce a tablet with completely unrealistic deal on it. The starting deal I had for the Polo included GAP and GardX, none of which I had asked for. Perhaps they are now miss selling this as opposed to PPI? When told how completely unacceptable the deal is, they have to go off to see their manager again. This can happen several times, each time taking longer and longer, probably in the hope that you'll cave in and accept their crazy offer.
Why the hell can't we just deal with one person and do battle face to face across a desk? That's how it always was. I know they do it as it's easier for the sales person to say no, when they make out it's not them actually saying no, but where's the sport in that? I hate buying cars with a passion. I don't know how you serial car changers can keep going through this. Arrggggghhhhhh.
Not only that, but what do all the spare people do at the dealers? Whilst waiting around for the next offer to come back from the manager, countless people who look like they spend far too much time getting ready in the morning, mill around. Not going anywhere in particular, not carrying anything, in fact not appearing to be doing anything at all. Are these the other sales people (sorry, executives) getting some exercise?
One plus note to all this, the commercial boys are far better to deal with. No messing, one to one haggling and a deal reached. Buying the Amarok was fun, but the cars...
PM sent Simon, let me know what you are after and I will do what I can to help
Any idea Evo if the sound and sport pack is going to become available to order on the Mk7.5 GTD in the near future?
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Several years back (2009 in fact) just after the new Scirocco was launched, I pre-arranged a test drive in a Scirocco at my local dealer.
When I arrived, the receptionist asked me to take a seat and I waited and waited. Bearing it mind it was a week day just after New Year I expected there to be some kind of enthusiasm amongst the sales 'executives', but there was none!
Eventually after 20 mins or so, I had to ask at reception and they did get somebody along to see me. I did take the test drive, but I almost sensed they took me out as part of their duty, there was no enthusiasm.
My initial excitement had waned but I did enjoy driving the car.
When we got back to the dealer, the sales executive did not really say much, and it was left to me to ask about possible deals. He came back with something like, we are really busy right now, we will give you a call! :angry:
After 2 days I had heard nothing so I sounded out another dealer 30 miles away who were only too pleased to do a deal. Needless to say I bought a car from them instead!
I did phone the original dealer stating my experience, they did apologise and sorry to have lost me as a customer, but I suspect at the time, as the Scirocco was new and exciting, they knew they would have plenty of other punters to pick and choose between.
I am sure if I had been there to buy a mid-range Golf or something, they would have made more effort, but it tarnished the whole experience.
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Several years back (2009 in fact) just after the new Scirocco was launched, I pre-arranged a test drive in a Scirocco at my local dealer.
When I arrived, the receptionist asked me to take a seat and I waited and waited. Bearing it mind it was a week day just after New Year I expected there to be some kind of enthusiasm amongst the sales 'executives', but there was none!
Eventually after 20 mins or so, I had to ask at reception and they did get somebody along to see me. I did take the test drive, but I almost sensed they took me out as part of their duty, there was no enthusiasm.
My initial excitement had waned but I did enjoy driving the car.
When we got back to the dealer, the sales executive did not really say much, and it was left to me to ask about possible deals. He came back with something like, we are really busy right now, we will give you a call! :angry:
After 2 days I had heard nothing so I sounded out another dealer 30 miles away who were only too pleased to do a deal. Needless to say I bought a car from them instead!
I did phone the original dealer stating my experience, they did apologise and sorry to have lost me as a customer, but I suspect at the time, as the Scirocco was new and exciting, they knew they would have plenty of other punters to pick and choose between.
I am sure if I had been there to buy a mid-range Golf or something, they would have made more effort, but it tarnished the whole experience.
Many are somewhere between bad & dreadful. They're almost set up to deal with the 90% who don't care, plus make as much money as possible for the company and them.
For most, the 'big money' comes from those who don't know, or care - they'll feel good about a couple of hundred off, take the finance and only care about the monthlies, including the phalanx of interestingly priced add-ons.
If you have a clue, you're hard work & best only dealt with, in the main, around deadline day, and/or the wrong time of the year. Bonuses count, but individual bonuses count as much.
The VW chap I dealt with was fine & not too far away from being a good one, albeit the back up was as expected (with assumed comedy value on the add-ons).
There are some genuine good guys out there who realise that the right attitude & long term gain Vs short-term opportunity works better. Not VW, but if anyone fancies a shift to BMW, TRL (aka Tony Lewis) is one of the good guys. I was going to get a M135/M140 or 2 equivalent from him - I came close with the man but didn't, which was all my end & circumstances. He was and is deserving of a built up reputation, so it does work.
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My wife has just ordered her new car, an Evoque, and the salesmen at both dealerships we visited were pretty useless.
I spent a few hours researching the car as I had no idea about Range Rovers, and after a brief conversation with a couple of salesmen, I realised I knew more than them about the car :smiley:
Showed them my DTD quote and they beat it with no hassle to be honest.
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A quick response to the comment by Exonian regarding people who don't know what PCP is...I'm one of them! I've purchased around 66 vehicles in my legal driving lifetime and have decided to keep my last one...that's a fair amount of haggling and dealing over the years but I've rarely been 'sold up the creek'.
Reading through the numerous posts on this forum and others, I find that I just get confused with all these acronyms and end up doing my homework all by myself....find the car, walk in with the cash and drive out.
I could type a description of PCP if you like but everyone would fall asleep very rapidly. :nerd:
Several years back (2009 in fact) just after the new Scirocco was launched, I pre-arranged a test drive in a Scirocco at my local dealer.
When I arrived, the receptionist asked me to take a seat and I waited and waited. Bearing it mind it was a week day just after New Year I expected there to be some kind of enthusiasm amongst the sales 'executives', but there was none!
After I (stupidly) sold my R before Xmas I spotted by chance the VW offers on the run out mk7 Golfs a couple of days before Christmas Day. Having just sold a mk7 I decided it would be pretty daft to go out and buy another so I left it a few days until curiosity got the better of me and I decided my challenge was to buy the cheapest Performance Golf I could get brand new (bearing in mind I had a car to part ex headline discounts were far less important than the overall cost to change).
I contacted a few sales guys and ran a few carwow quotes over New Year and found pretty much the same as yourself.
New Year is the worst possible time to try and buy a new car.
The part exchange underwriters are all off on their holidays as it's a deadly quiet time of year, the sales execs are having a breather and I'm guessing from the lack of enthusiasm from the trade that VW have set their sales targets at the lowest possible level due to a very quiet market.
I got there in the end but it was a frustrating experience in some ways and my own enthusiasm nose dived as much as the sales execs.
My wife has just ordered her new car, an Evoque, and the salesmen at both dealerships we visited were pretty useless.
I spent a few hours researching the car as I had no idea about Range Rovers, and after a brief conversation with a couple of salesmen, I realised I knew more than them about the car :smiley:
Showed them my DTD quote and they beat it with no hassle to be honest.
Cool choice by Mrs Kali, I do like Evoques
gizzywizzy on the mk6 forum ended up in an Evoque and seemed very pleased with it last we spoke (which admittedly was far too long ago).
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Exonian...just quick meaning of the term will do, thanks. In my part of the world PCP refers to drugs (Angel Dust) and will get you 10+ yrs in the slammer if you get caught with it!
I'll be interested what it means in the UK.
:wink:
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Exonian...just quick meaning of the term will do, thanks. In my part of the world PCP refers to drugs (Angel Dust) and will get you 10+ yrs in the slammer if you get caught with it!
I'll be interested what it means in the UK.
:wink:
Where I'm from angel dust was a growth promoter for cattle :laugh:
PCP means Personal Contract Purchase so basically it means that you do a deal with VW finance to buy a car and they will give you a guaranteed future value of the car at the end of the PCP and you can hand the car back and stop the payments or buy the car from them.
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As agreed with alot of the comments back in mid 2009 we were looking around for a new Scirocco as it was a gorgeous looking car that had just been rereleased.
Did the usual ringing round with the spec I wanted went to a dealer my brother in law had dealt with for years Hayseldens of Barnsley ( independent dealer ) arranged to go to see them.
Had the test drivery discussed spec and price went away with a smile to mull it over and look at other prices dropped on with Auto bytes and exactly the same car new build was about £1100 cheaper printed off the email went back to Hayseldens they agreed to match price but I pushed them to beat it and got a set of Scirocco mats with embroidered logo so that's where the wife's scirocco came from.
Fast forward 7 year when looking for my Gti Hayseldens came up trumps again excellent knowledge about the Gti these guys actually care about what they are selling and service is 2nd to none from these guys and got the car at a price I was happy to pay :whistle:
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Exonian...just quick meaning of the term will do, thanks. In my part of the world PCP refers to drugs (Angel Dust) and will get you 10+ yrs in the slammer if you get caught with it!
I'll be interested what it means in the UK.
:wink:
Where I'm from angel dust was a growth promoter for cattle :laugh:
PCP means Personal Contract Purchase so basically it means that you do a deal with VW finance to buy a car and they will give you a guaranteed future value of the car at the end of the PCP and you can hand the car back and stop the payments or buy the car from them.
Thanks for clarifying that for me...all good now.
The few head of cattle we have over here also use a growth promoter...they call it grass! :cool:
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Having recently bought a Mk7 Golf and currently in the process of trying to buy a Polo for my parents, I'm beginning to wonder what they actually do.
You arrive at the dealer and get guided towards reception as there is no one else about. A sales person gets called out of whatever room they're kept in and introduced to you. After telling them what you have come to see, they will show you around the car you have come to see, wittering on about completely pointless aspects of said car. When you throw some technical questions at them that you already know the answers to, they spout out the first thing that comes into their head, which is inevitably wrong.
After a test drive where they show incredibly slovenly driving techniques, whilst still spouting more drivel before letting you take the helm, you are ushered over to the coffee machine while they go and talk to their manager about the deal.
You have obviously done your sums before getting there, so after what seems like for ever, they produce a tablet with completely unrealistic deal on it. The starting deal I had for the Polo included GAP and GardX, none of which I had asked for. Perhaps they are now miss selling this as opposed to PPI? When told how completely unacceptable the deal is, they have to go off to see their manager again. This can happen several times, each time taking longer and longer, probably in the hope that you'll cave in and accept their crazy offer.
Why the hell can't we just deal with one person and do battle face to face across a desk? That's how it always was. I know they do it as it's easier for the sales person to say no, when they make out it's not them actually saying no, but where's the sport in that? I hate buying cars with a passion. I don't know how you serial car changers can keep going through this. Arrggggghhhhhh.
Not only that, but what do all the spare people do at the dealers? Whilst waiting around for the next offer to come back from the manager, countless people who look like they spend far too much time getting ready in the morning, mill around. Not going anywhere in particular, not carrying anything, in fact not appearing to be doing anything at all. Are these the other sales people (sorry, executives) getting some exercise?
One plus note to all this, the commercial boys are far better to deal with. No messing, one to one haggling and a deal reached. Buying the Amarok was fun, but the cars...
PM sent Simon, let me know what you are after and I will do what I can to help
Any idea Evo if the sound and sport pack is going to become available to order on the Mk7.5 GTD in the near future?
Hi,
Sorry for late reply, there is no news as to if or when the sport and sound pack will become an option again on GTD.
It's a real shame because it was a very reasonably priced option and gave the car a really fruity sound.
Regards,
Lee Evans
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Having recently bought a Mk7 Golf and currently in the process of trying to buy a Polo for my parents, I'm beginning to wonder what they actually do.
You arrive at the dealer and get guided towards reception as there is no one else about. A sales person gets called out of whatever room they're kept in and introduced to you. After telling them what you have come to see, they will show you around the car you have come to see, wittering on about completely pointless aspects of said car. When you throw some technical questions at them that you already know the answers to, they spout out the first thing that comes into their head, which is inevitably wrong.
After a test drive where they show incredibly slovenly driving techniques, whilst still spouting more drivel before letting you take the helm, you are ushered over to the coffee machine while they go and talk to their manager about the deal.
You have obviously done your sums before getting there, so after what seems like for ever, they produce a tablet with completely unrealistic deal on it. The starting deal I had for the Polo included GAP and GardX, none of which I had asked for. Perhaps they are now miss selling this as opposed to PPI? When told how completely unacceptable the deal is, they have to go off to see their manager again. This can happen several times, each time taking longer and longer, probably in the hope that you'll cave in and accept their crazy offer.
Why the hell can't we just deal with one person and do battle face to face across a desk? That's how it always was. I know they do it as it's easier for the sales person to say no, when they make out it's not them actually saying no, but where's the sport in that? I hate buying cars with a passion. I don't know how you serial car changers can keep going through this. Arrggggghhhhhh.
Not only that, but what do all the spare people do at the dealers? Whilst waiting around for the next offer to come back from the manager, countless people who look like they spend far too much time getting ready in the morning, mill around. Not going anywhere in particular, not carrying anything, in fact not appearing to be doing anything at all. Are these the other sales people (sorry, executives) getting some exercise?
One plus note to all this, the commercial boys are far better to deal with. No messing, one to one haggling and a deal reached. Buying the Amarok was fun, but the cars...
PM sent Simon, let me know what you are after and I will do what I can to help
Any idea Evo if the sound and sport pack is going to become available to order on the Mk7.5 GTD in the near future?
Hi,
Sorry for late reply, there is no news as to if or when the sport and sound pack will become an option again on GTD.
It's a real shame because it was a very reasonably priced option and gave the car a really fruity sound.
Regards,
Lee Evans
Hi Lee
I completely agree with your sentiments as my Mk7 GTD has Sport & Sound and I will be parting with that in September for my new Mk7.5 GTD and it will be the thing I'll miss most. At least I'm happier knowing there is no sight of it yet though, so I'll not feel that I should have waited longer for the potential of it coming back on the options list. Thanks for the update.
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You can retrofit it if you get the kit from Kufatec.
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I've been trying to sort out a test drive in a GT86 and made the mistake of wandering on off the street when I was on my way to a meeting. Filled in their online I want a test drive form and they are now comping at the bit.
Have to admit I do it slightly differently, send them what I want and the best deal I have seen and then arrange an pop down for an appointment, its a bit of a joke but we got the 7R down to under ten minutes in the dealership. The M2 was even less and ordered over the phone with the same dealer group.
Why would I pay slightly more than DTD with my dealer who I have a long relationship with, well they have been modification friendly, when they has been issues like R seats they got me a loan one for two months and a free upgrade etc.
My dealer of choice is now 30 miles away but I still use them for this reason.
For me I just don't see buying a new car as a big deal these days and want my ar$e kissing, the deposit for the M2 CS I have just put down was done in a similar manner.
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You can retrofit it if you get the kit from Kufatec.
£1,000 + fitting is too expensive I'm afraid.
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You can retrofit it if you get the kit from Kufatec.
£1,000 + fitting is too expensive I'm afraid.
I look on it this way, would I rather spend 1k on say a sunroof or a Kuafec kit, well I know which I'd get the most enjoyment from. It is all a matter of priority I suppose.
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Is it just the UK that doesn't get the Sport & Sound pack? I'm sure I saw a photo of a mk7.5 GTD with red calipers.
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Is it just the UK that doesn't get the Sport & Sound pack? I'm sure I saw a photo of a mk7.5 GTD with red calipers.
I think other countries can opt for red calipers, not the sound part.
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sale people are there for three reasons
1. to persuade you to buy something
2. to get you to pay the highest price possible
3. to give you information or test drive or smiles to achieve #1 and #2
If you know what you want and the price you want to pay, they have effectively no role, except filing in some forms.
M.
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Now sir/mdm are you looking to buy today? ffs! Don't, I would be serving time, due respects to you poor souls that have to go to such measures. Check out 'White Gold' to see how it was at it's worst.