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Model specific boards => Golf mk7 => Topic started by: Bubba Nutkin on 15 April 2016, 13:13

Title: Collect new car or have it delivered?
Post by: Bubba Nutkin on 15 April 2016, 13:13
I've just had the "car has left the factory" email, so now my thoughts turn to pick up.  My choice is 1) travel to Gillingham, Kent and collect from the dealer [4 - 5 hours by train and £70 ish] or 2) have the car delivered to my home near Southampton [included in the Drive The Deal broker price].  I suppose the sensible option is 2), just wondered what others think and what your experiences of delivery have been.  I mean, how do you know the delivery driver won't drive it like he stole it?  What if the car turns up with some damage?
Bubba.
Title: Re: Collect new car or have it delivered?
Post by: kalimon on 15 April 2016, 13:17
If I'm not mistaken. DTD have the cars trailered to your door.
I asked this same question a few years ago when I ordered my Audi and that is what I was told by DTD.
I bought the car locally in the end.
Give them a ring :smiley:
Title: Re: Collect new car or have it delivered?
Post by: peterdoherty on 15 April 2016, 13:23
I think its up to the dealers whether its driven delivered or trailer delivered. I think JCB drive rather than trailer.

I'd pick it up and enjoy the drive home.
Title: Re: Collect new car or have it delivered?
Post by: dubber36 on 15 April 2016, 13:24
You'll feel less pressured if you intend giving it a full going over with a fine tooth comb at the dealers, than you would at home with Tow Mater tutting and looking at his watch whilst you inspect for defects. Once you've signed the delivery note, you'll have a job on your hands if you find any damage, trying to get any sense from the supplying dealer.

Have a day out and enjoy the drive home.
Title: Re: Collect new car or have it delivered?
Post by: Walts on 15 April 2016, 13:35
I'd make the most of the day out, book a cheap hotel and go the day/night before, do the collection the following day all at your own pace.
Title: Re: Collect new car or have it delivered?
Post by: AndyG on 15 April 2016, 15:33
I'd definitely go and pick it up in person on the off chance there are any problems.Its easier refusing a car than taking one back.
Title: Re: Collect new car or have it delivered?
Post by: dipstick on 15 April 2016, 15:33
I live in Lancaster and collected mine from Gillingham on 1st March - it was a great day out.

If trailer delivery was an option I would probably have gone for that but as JCB didn't offer it, I wanted to drive it myself rather than take the risk of their drivers treating it as I would not - not that they necessarily would have..
Title: Re: Collect new car or have it delivered?
Post by: carlt69 on 15 April 2016, 15:49
After my recent issues with a used one, they drove it to me to see, but as it was dirty I couldn't see the issues with the paint then I would definitely pick it up and take your time to look over it.

Enjoy  :smiley:
Title: Re: Collect new car or have it delivered?
Post by: Bubba Nutkin on 15 April 2016, 15:57
No offence to anyone who lives in Gillingham, but I'm struck by how many think it'll be a great day out!  Perhaps I'll be pleasantly surprised.  Still, seems unanimous, good advice all, thank you.
Bubba.
Title: Re: Collect new car or have it delivered?
Post by: Mark V GTD on 15 April 2016, 18:02
I don't think its the notion of visiting Gillingham that makes it a 'great day out' but more the experience of collecting your brand new car and being the first to take it for a proper drive.

Personally I would always collect a car I am buying (I did have my little C1 lease car delivered but there was no other option with that).
Title: Re: Collect new car or have it delivered?
Post by: Bungleaio on 15 April 2016, 18:08
Depends on if you buy a new car frequently or not. Personally I would go and collect it. What will you do as soon as it gets delivered?  Chances are youll be taking it for a drive for a couple of hours anyway.

You could look at a one way rental,  most of the national chains do it for quite reasonable cost. 
Title: Re: Collect new car or have it delivered?
Post by: Hawaii-Five-O on 15 April 2016, 18:17
I say pick up in person. It's fun. Adds to the excitement.

I got the train from Cheshire to JCB Medway in Kent (via London) for my GTI. Then drove home. Fantastic feeling.

Just my twopence worth.
Title: Re: Collect new car or have it delivered?
Post by: mezzer123 on 15 April 2016, 18:28
I am having mine delivered on a trailer, not having someone on national minimum racing it down a motorway to our house, I did have to state this to the dealer who is about 120 miles away, as they originally wanted to drive it to me, but after a phone call this was sorted and now its on a trailer when it gets to them, can't wait for the next phone call when I tell them not to wash it at all!!!!!!!
Title: Re: Collect new car or have it delivered?
Post by: kalimon on 15 April 2016, 19:10
I think the only issue with the trailer delivery is if you are financing the car, as papers need to be signed.
I boought my son a Fiesta on a PCP deal through DTD from a dealer in Wales. They said they would have trailered it to me if I was buying it outright or I could have driven down a few days earlier, signed the finance papers and got them to deliver it.
I decided to drive down with my wife and drive it home myself, PITA that it was :angry:
I'm sure people have had many different experiences with DTD but you just phone them up and tell them you want it from a dealer that will trailer it to you.
Title: Re: Collect new car or have it delivered?
Post by: Booth11 on 15 April 2016, 19:54
Always collect. 

Gillingham on it's own will not be a great day out, I can assure you. :grin:  But picking up a new car will turn it into a great day, regardless of the glamour free location.

JCB collection is a no frills affair on the forecourt, rather than the unveiling ceremony some dealerships do. But their customer service is excellent and they are very happy for you to talk your time checking the car over.  I went over mine with a fine tooth comb and felt no pressure to rush. My salesman, James, was excellent and had gone to the trouble of setting up main radio stations and logos on the media system and other little things.  Car had full tank of petrol and he was very patient as I crouched on the floor checking for transport pucks.

Then you have the drive back to get to know your new car.   :cool:
Title: Re: Collect new car or have it delivered?
Post by: CARMAD KEV on 15 April 2016, 21:47
I was thinking about collecting in person but decided against it.

We are in Glasgow and the car came from Crewe VW.

The guy who drove ours up was a 70yr old retired traffic cop who drove it up the M6 M74 at 70MPH averaging 37mph on his 235mile journey. No problems, no damage, no hassle.

Any damage could have easily happened to me as it could him.

Car was not preped by the dealer (my choice) and arrived bogging due to the weather but it was great fun detailling it myself and was totally unmarked.

When i got my new company car last year 520d m sport the local dealer done a crap prep on it and made no big deal about the handover. It was parked out with other cars in for a service etc. Probably because i screwed them on price. So collecting in person was not a big deal for me as expectations were fairly low.

Anyway it did not bother me having it driven up. It helped with the running in.
Title: Re: Collect new car or have it delivered?
Post by: p3asa on 16 April 2016, 01:05
I think the only issue with the trailer delivery is if you are financing the car, as papers need to be signed.

You can do all that before. They just email you the papers and you print and sign and send them back.
Buying a car from a distance is no problem nowadays.

We live just outside Glasgow and collected the car from JCB Medway. Me and the good lady jumped a train for London about 6 in the morning. The salsmen were great, they picked us up from the local train station. Nothing was too much bother.
It seems like a drag going miles away to collect it but its like a kid on Christmas day just waiting to go downstairs and see if Santa has been.  We stopped half way up the motorway for a nights stay and continued the next day.
The only problem with that (cue Monkeyhanger  :grin:) is to run it in on the motorway isn't the best for it but I was up and down the gears throughout the journey.

I don't think I'd want some stranger driving my car a few hundred of its first miles. Plus like others have said, if there is any kind of structural damage, paint etc that would be the supplying dealer that was responsible not a warranty claim as such. If a guy has just driven 200 miles and the car has a defect it will be another 200 back and 200 to be delivered again.

Trailer maybe.
Title: Re: Collect new car or have it delivered?
Post by: Bubba Nutkin on 16 April 2016, 10:35
Always collect. 
Gillingham on it's own will not be a great day out, I can assure you. :grin:  But picking up a new car will turn it into a great day, regardless of the glamour free location.

Well yes, I've experienced the joys of Gillingham before; it has a face only a mother could love, shall we say.  But I think you guys have a good point, collection day should be a little bit of a treat.  And as pointed out it gives me a chance to check for any problems before setting off.  Collection it is, then!

Bubba.
Title: Re: Collect new car or have it delivered?
Post by: caprigreen on 16 April 2016, 13:22
I collected from JCB Gillingham and drove back to Cornwall. Cost me £80 train fare, was collected from the train station and was on my way home in less than an hour. I could have paid an extra £2k and stayed local. Enjoyed the trip but made me realise how lucky I am to live in Cornwall 🏄🏼
Title: Re: Collect new car or have it delivered?
Post by: wag29 on 16 April 2016, 16:13
Definitely collect, just to make sure the prep at dealers has not left you with swirls and scratches all over your nice new car, as  on a detailing forum I frequent there has been a lot of issues with bad prep work by the dealers absolutely ruining your new paint job and there will be nothing worse than having a new car delivered to your door looking like its been through an automated car wash a dozen times, especially if its a lapis blue or black. So glad I collected mine as it was covered in swirls and I rejected it!