GolfGTIforum.co.uk
Model specific boards => Golf mk7 => Topic started by: p3asa on 04 March 2016, 21:39
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So we go down to the dealer to collect the car.
Its the usual hour long paperwork filling in when all we wanted was to see the car.
Eventually we got taken to the handover room and there it was with the "Ready to go home" cover over it.
We had literally just stepped into the room and the salesman had wheeked the cover off. So no chance for pictures or for any excitement to build for my Mrs but since we were just itching to get it, it was ok.
My wife got in the car to go through all the controls which I suppose was pointless since I have the GTD but she found it worthwhile :grin:
(http://i918.photobucket.com/albums/ad28/p3asa1/GTI/GTI%201_zpsurragojz.jpg)
(http://i918.photobucket.com/albums/ad28/p3asa1/GTI/GTI%202_zpsgqdmgzvr.jpg)
(http://i918.photobucket.com/albums/ad28/p3asa1/GTI/GTI%203_zpsskh6m3hz.jpg)
Intitially I thought the car had been well prepared as I walked round it several times inspecting it. Then I noticed the bumper was in a terrible state. This picture makes it look good.
(http://i918.photobucket.com/albums/ad28/p3asa1/swirls%201_zpsv7vsxrdd.jpg)
So I started inspecting the car more closely and couldn't really see that much under their lights but on certain surfaces the swirls were a lot more noticeable.
So we wheeled it out outside and thankfully the sun was shining brightly as it highlighted how bad the car actually was.
I've not got pictures of it outside as I was far too busy checking it over and quietly raging.
Given that its my wife's first new car I was trying hard not to spoil the whole occasion but she could also see how bad it was.
Here are a few pictures from under my security light.
It is like that all over the car.
(http://i918.photobucket.com/albums/ad28/p3asa1/swirls%202_zpskgspuf26.jpg)
(http://i918.photobucket.com/albums/ad28/p3asa1/swirls%204_zpsl89larof.jpg)
(http://i918.photobucket.com/albums/ad28/p3asa1/swirls%205_zpspyvnd8we.jpg)
(http://i918.photobucket.com/albums/ad28/p3asa1/swirls%203_zps8gsftzt5.jpg)
(http://i918.photobucket.com/albums/ad28/p3asa1/swirls%202_zpskgspuf26.jpg)
(http://i918.photobucket.com/albums/ad28/p3asa1/swirls%206_zps9qjriv3j.jpg)
The pictures actually mask how bad it is.
I wasn't impressed with the managers response to be honest. But now he's suddenly remembered that one of his valeters also does detailing!! So I'm going to give them an opportunity to sort it tomorrow.
Why I don't know.
Anyone any suggestions?
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:shocked: :shocked:
That's terrible :angry:
I'd get them to pay for a professional detailer to sort. I wouldn't let the managers valeter loose on it!!
Equally you can really scare them and reject the car :whistle:
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I feel for you, I had exactly the same experience when I collected my lapiz blue R in November last year, covered in swirls produced by their so called prep guys. The manager looked at the car with me and agreed it was not as good as it could have been!. I agreed to allow their VW approved body shop t try to rectify the issue, 3 days in the body shop and I went to collect and surprise surprise all they had done was covered it in fillers to cover the swirls!! so after a few choice word to the manager he agreed to let me take to a detailer of my choice which I did and now all is fine and the dealer paid the invoice, learnt my lesson now never let dealer near a new car and always get it prepped yourself by a professional detailer.
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Yeah Ive got a sneaky suspicion they might try that with this.
Although the manager phoned me with the so called detailer and he did know what he was talking about to give him his due.
How did you know they just covered it in fillers? As they generally last a few washes.
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Stevie, that is shocking. :shocked: And totally unacceptable on a brand new car - they've butchered the paintwork' I really hope it didn't spoil the occasion for your wife. :sad:
I would echo exactly what Rhyso says. Get a pro detailer to sort it with a full correction detail. I would not let their valeter sort it. What if he's not a decent detailer (if one at all!) and makes an even greater balls up of it. You'll have clear coat on a new car being removed possibly to little or worse effect. Maybe not, but is it worth the risk? Find a reputable detailer and tell them you want the car to go there and be sorted at their expense. Have they seen your pics, as they are pretty indefensible.
I am so glad I didn't let the dealer touch my car, and detailed it myself. Even if I couldn't do it myself I would always skip dealer prep and pay a pro to detail it first.
Really sorry that pick up wasn't as it should be. Hope you can convince them of the error of their ways and get a satisfactory outcome.
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You'd be able to tell if fillers (glaze) has been used by just removing a bit with some panel wipe and examining the condition of the bare paintwork underneath.
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Don't let the dealer touch it pal. Get a proper detailed to sort it for you. It's a few quid but it's definitely worth it. Richard at RGK detailing in EK is near you and does a top job
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Sorry to sound a bit stupid but are those actual scratches or just a bad polish?
I get mine next week and I'm absolutely dreading something like this happening.
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I know if someone else was posting this I would probably advise that they go to a proper detailer and bill the dealer.
I just felt I had to give them a chance but when I told them what is the point bringing it back to be sorted as it would be the same guys who caused the damage, the salesman and asst manager both agreed.
It wasn't until me and my Mrs were left alone to discuss it for a while, when I went back in to speak with the asst manager he suddenly remembered one of their guys did this as a hobby and he could sort it. So I got him to phone me.
He seemed to know what he was talking about but there were a few things that had alarm bells ringing. Given that he hadn't seen the car.
He said it would take about 5 hours! That to me didn't sound right.
He would be using a 3 stage process!
What he would do would correct the holograms and they wouldn't come back!
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Do you know the asst manager actually told me this happens on all dark cars and its more or less normal!!
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I know if someone else was posting this I would probably advise that they go to a proper detailer and bill the dealer.
I just felt I had to give them a chance but when I told them what is the point bringing it back to be sorted as it would be the same guys who caused the damage, the salesman and asst manager both agreed.
It wasn't until me and my Mrs were left alone to discuss it for a while, when I went back in to speak with the asst manager he suddenly remembered one of their guys did this as a hobby and he could sort it. So I got him to phone me.
He seemed to know what he was talking about but there were a few things that had alarm bells ringing. Given that he hadn't seen the car.
He said it would take about 5 hours! That to me didn't sound right.
He would be using a 3 stage process!
What he would do would correct the holograms and they wouldn't come back!
I just wouldn't take the risk. Tell them you want to use your own guy and Bill them for it
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I just wouldn't take the risk. Tell them you want to use your own guy and Bill them for it
Craig they did say did I have anyone in mind that could sort it. And yeah i follow a couple of local folk on twitter who's work look good so I could get them to sort it. I even told him I didn't have under cover and could I use the dealers premises if need be and he agreed straight away so I do think they would be receptive to me getting it sorted professionally.
Everyone is right as it would be a risk if this so called hobbyist does make a mess of things.
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I'm sorry, I'm no pro but what you've been told by the so-called detailer sounds very iffy. Sort the holograms so they don't come back??? A full correction detail would be at a pro detailers for 2 days.
Sounds like all he's going to do is get the polisher out and probably no prep. Put it this way if you get a pro to do it, prior to the correction the paintwork will be fully prepped and decontaminated so no risk of pushing embedded contaminants into the paintwork.
I would give the dealer and his 'hobby' detailer a wide berth.
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Do you know the asst manager actually told me this happens on all dark cars and its more or less normal!!
I would go above their head. Cut to the chase. I wouldn't accept a car in that state.
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I just wouldn't take the risk. Tell them you want to use your own guy and Bill them for it
Craig they did say did I have anyone in mind that could sort it. And yeah i follow a couple of local folk on twitter who's work look good so I could get them to sort it. I even told him I didn't have under cover and could I use the dealers premises if need be and he agreed straight away so I do think they would be receptive to me getting it sorted professionally.
Everyone is right as it would be a risk if this so called hobbyist does make a mess of things.
Take your own advice and use a professional detailer to do the job properly. Mine took 2 days to correct all the issues and it was well worth the outlay. 5 hours just ain't going to cut it with that amount of swirls and holograms
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I'm sorry, I'm no pro but what you've been told by the so-called detailer sounds very iffy. Sort the holograms so they don't come back??? A full correction detail would be at a pro detailers for 2 days.
Sounds like all he's going to do is get the polisher out and probably no prep. Put it this way if you get a pro to do it, prior to the correction the paintwork will be fully prepped and decontaminated so no risk of pushing embedded contaminants into the paintwork.
I would give the dealer and his 'hobby' detailer a wide berth.
Your car always looks immaculate on the photos. What causes those marks?
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I'm sorry, I'm no pro but what you've been told by the so-called detailer sounds very iffy. Sort the holograms so they don't come back??? A full correction detail would be at a pro detailers for 2 days.
Sounds like all he's going to do is get the polisher out and probably no prep. Put it this way if you get a pro to do it, prior to the correction the paintwork will be fully prepped and decontaminated so no risk of pushing embedded contaminants into the paintwork.
I would give the dealer and his 'hobby' detailer a wide berth.
Your car always looks immaculate on the photos. What causes those marks?
Some of them look very much to me like scratches as a result of a very poor washing technique. Quite likely the mitt/cloth/gritty rag used has had debris embedded in it which in turn has scratched the paint where it has been swept across it. You can get micro-marring from poor machine polishing but the scratches would be more like little 'ticks' and would be in a very uniform circular pattern, and buffer trails from rotary machine polishing are totally different to the ones on Stevie's wife car. The ones in Stevie's picture are quite patchy and inconsistent, being in some areas and not others, which suggests a poor wash and dry process, though it does look like there's some hologramming too.
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wow, I really feel for you guys, must have taken the gloss on what should have been a happy day picking up a new car. I'd defo go down the professional route to get the car to the condition it should have been in the 1st place.
Seeing this has only confirmed I'm doing the right thing and getting a professional detailer in to prepare the GTD I have on order when it arrives at the dealers some time next month.
Goodluck and hope you get it resolved to your satisfaction
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Those scratches are all over the car Bec. Its hard to photo. And in the sun it just looked absolutely terrible.
It looked like a 10 year old black hackney taxi not a 10 minute old car :laugh:
Thanks guys I think you have made me come to my senses. :rolleyes:
I actually went on a paint correction course (shameless plug) http://www.detailingworld.co.uk/forum/showthread.php?t=159081 and know how hard and long it can be so 5 hours isn't going to sort that.
That link is my daughters black car which she got 6 years ago and after correcting the paintwork there are still hardly any swirls in it which is good going for a 6 year old car.
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Those scratches are all over the car Bec. Its hard to photo. And in the sun it just looked absolutely terrible.
It looked like a 10 year old black hackney taxi not a 10 minute old car :laugh:
Thanks guys I think you have made me come to my senses. :rolleyes:
I actually went on a paint correction course (shameless plug) http://www.detailingworld.co.uk/forum/showthread.php?t=159081 and know how hard and long it can be so 5 hours isn't going to sort that.
That link is my daughters black car which she got 6 years ago and after correcting the paintwork there are still hardly any swirls in it which is good going for a 6 year old car.
Yeah I remember you telling me about the course you did. :smiley:
Do they use an auto car wash at that dealership? And do you know if they polished it (machine), some of the marks do look like holograms but maybe that's just the light. Either way it's horrendous condition to hand over a new car. I would be apoplectic with rage!
Pro detail is the only way to go........unless.... you do it yourself and negotiate free servicing for 3 years or something similar by way of compensation.
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Bec its full of holograms. In the sun it was shocking. Although they are adamant the machine polisher never went near it.
Its meant to be booked in for 9 tomorrow but I'm just going to go down and tell them thanks but no thanks.
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Bec its full of holograms. In the sun it was shocking. Although they are adamant the machine polisher never went near it.
Its meant to be booked in for 9 tomorrow but I'm just going to go down and tell them thanks but no thanks.
Question is, if it was machine polished by the dealer, why? Brand new car shouldn't need polishing prior to any initial prep, so they might have been trying to correct poor prep damage? That would make me even more inclined to run a mile from their offer to correct it!
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P3asa I'm so sorry to hear about your issues. I'd be livid, make sure you destroy the dealer in the VW customer satisfaction survey. On a positive note it's all fixable.
Ps how does black look in the flesh?
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I'm more annoyed with myself because when I collected my white GTD I asked them just to peel the covers off and hose it down but don't wash it.
I thought since this was for my wife I'd rather she got the all singing all dancing reveal rather than a dirty looking car that I would take days to prepare myself.
I reckoned there might be the odd wee mark that I could deal with and was toying with a correction / protection anyway. But to see the way what they think is acceptable to present as a brand new car is just shocking.
I'm not a shrinking violet when it comes to sticking up for my rights and am really passionate about my cars so i certainly won't miss when I'm letting off steam :grin:
The flake in the black does pop you won't be disappointed. The inside of my doors haven't been scratched and it really pops out :rolleyes: :laugh:
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To summarise go in and demand the following
Pro detailer of your choice to sort it
Free servicing for the next 3 years
Tank of fuel for all the back and forth
Some nice shiny GTI accessories
Anything else you can think of and might fancy :grin:
Otherwise threaten to reject it :lipsrsealed: :wink: :evil:
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What is the best route to go down when arranging collection of a new car?
Just ask them to peel the stickers of and hose it down ?
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Bloody hell, I can't believe what they did to it. It looks like they let a child do it with a scouring pad. I wouldn't have taken the car but I understand about not wanting to take the shine off your wife's first new car.
When I collected my CC I spotted that the bumper wasn't lined up right. It turned out that the front bumper had been replaced so it obviously had a mishap somewhere between the factory and the dealers.
I told them I was going to reject the car and asked them to order a new one. I had an idea that they wouldn't want an oryx white CC with extras hanging about and I was right. I got over £2k from them. They also washed the car at the first inspection and covered it in swirling(not near as bad as yours) and when I collected it I went mental with them. Got another £800 from them to sort it out.
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What is the best route to go down when arranging collection of a new car?
Just ask them to peel the stickers of and hose it down ?
I went one step lower than that. :laugh: Dealer was asked to only:
- Peel off stickers (so they can PDI it), but leave glue residue on (imagine them scrubbing away with industrial solvent to get the glue off. :shocked:)
That was it. No hosing down.
I collected the car - it was dirty, covered in glue residue (mainly along roofline and sills), windscreen has marker pen writing on it, and sticker marks. But the paintwork was totally swirl and scratch free. I drove it home and sorted it out myself.
Obviously if you want the whole 'unveiling' experience the above approach is not going to work, but if you value your paintwork it's worth forgoing the ceremony IMO.
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What is the best route to go down when arranging collection of a new car?
Just ask them to peel the stickers of and hose it down ?
I went one step lower than that. :laugh: Dealer was asked to only:
- Peel off stickers (so they can PDI it), but leave glue residue on (imagine them scrubbing away with industrial solvent to get the glue off. :shocked:)
That was it. No hosing down.
I collected the car - it was dirty, covered in glue residue (mainly along roofline and sills), windscreen has marker pen writing on it, and sticker marks. But the paintwork was totally swirl and scratch free. I drove it home and sorted it out myself.
Obviously if you want the whole 'unveiling' experience the above approach is not going to work, but if you value your paintwork it's worth forgoing the ceremony IMO.
As Booth says if you have the know how or speak to the dealer and ask them if they will allow your own detailer in to prep the car for handover day. I'm waiting for my car next month and I've had a word with the dealer who will gladly let my detailer have access to the car to prep it for me so you still get the best handover experience.
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What is the best route to go down when arranging collection of a new car?
Just ask them to peel the stickers of and hose it down ?
I went one step lower than that. :laugh: Dealer was asked to only:
- Peel off stickers (so they can PDI it), but leave glue residue on (imagine them scrubbing away with industrial solvent to get the glue off. :shocked:)
That was it. No hosing down.
I collected the car - it was dirty, covered in glue residue (mainly along roofline and sills), windscreen has marker pen writing on it, and sticker marks. But the paintwork was totally swirl and scratch free. I drove it home and sorted it out myself.
Obviously if you want the whole 'unveiling' experience the above approach is not going to work, but if you value your paintwork it's worth forgoing the ceremony IMO.
Hi Rebecca.
What was the process you undertook when you got your car back home?
I'm sure you've posted the procedure on the detailing thread somewhere but if you don't mind going through it here it would be much appreciated :smiley:
I've never properly detailed a car before so don't want to balls it up :laugh:
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What is the best route to go down when arranging collection of a new car?
Just ask them to peel the stickers of and hose it down ?
I went one step lower than that. :laugh: Dealer was asked to only:
- Peel off stickers (so they can PDI it), but leave glue residue on (imagine them scrubbing away with industrial solvent to get the glue off. :shocked:)
That was it. No hosing down.
I collected the car - it was dirty, covered in glue residue (mainly along roofline and sills), windscreen has marker pen writing on it, and sticker marks. But the paintwork was totally swirl and scratch free. I drove it home and sorted it out myself.
Obviously if you want the whole 'unveiling' experience the above approach is not going to work, but if you value your paintwork it's worth forgoing the ceremony IMO.
Hi Rebecca.
What was the process you undertook when you got your car back home?
I'm sure you've posted the procedure on the detailing thread somewhere but if you don't mind going through it here it would be much appreciated :smiley:
I've never properly detailed a car before so don't want to balls it up :laugh:
kalimon, as you have predicted it is documented in a thread. :wink:
I'm not going to write it all down again from scratch but will repost it below (pic heavy). Once I collected it I drove it home and washed it, but Sod's Law I was going away that weekend (in the car) so it had to wait until I got back before I could detail it, and even then it had to be done over 2 weekends! Anyway here's what I did:
R's First Detail (first posted Oct 2015)
After having my R a couple of weeks now, I've finally managed to complete its first detail. Had to be done over the course of 2 weekends but now complete.
Prior to collection, I'd asked the dealer not to touch it after removing transport stickers, so there was a lot of glue residue along the roof line, lower sills B pillars, and on the windscreen. All that came off with the decontamination phase - wash - IronX - Tardis. Was going to clay it but not necessary. Instead the car will be clayed and polished next spring after a winter of salt and grime has taken its toll.
Stage 1 - Wash and Decontamination:
Snow foam pre-wash
2 bucket wash (actually 3 buckets)
Tar and glue removal
Iron and fallout removal.
I started out by giving the car a thorough clean starting with snow foam pre-wash, followed by a 3-bucket wash.
Products used for the wash/cleaning
(https://farm6.staticflickr.com/5678/22094260769_a9ed777330_o.jpg) (https://flic.kr/p/zEoRYv)
Washing
When first starting out with detailing, the important thing is to get into a good washing and drying regime first, before moving onto other stages. The main aim is to have ‘minimum contact’ with the paintwork to keep swirling and marring to a minimum. A poor technique can inflict a lot of damage to the paintwork. A good technique can prevent unnecessary damage to the paintwork. To help achieve this, I always start the process with snow foam using a proper lance, many skip this stage but I think it is a crucial first step.
Snow foam
Valet Pro Advanced Snow Foam
AP Snow Foam lance
Karcher pressure washer
As said I always start my cleaning regime with snow foam. IMO it’s the best ‘no contact; way to shift the initial dirt and grime on the surface of the car. First I give the car a quick spray with water using the jet washed on low pressure, just to wet the surface. Using about an inch of snow foam shampoo, I top up the lance bottle with tepid water and attach to the jet washer. After adjusting the dilution dial and spray nozzle, I snow foam the entire car and let it dwell for about 5 minutes. Whist the snow foam is doing its work, I fill up my - shampoo, rinse and wheel buckets ready for the hand wash. After 5 mins, I jet wash off all the remaining snow foam starting from the roof down and ensuring the car is well rinsed. The jet washer lance is kept at a 45 degree angle to the car and a few feet away to reduce the risk of any damage.
Valet Pro Advanced Snow Foam
(https://farm6.staticflickr.com/5692/22108062461_3d5983b083_o.jpg) (https://flic.kr/p/zFBAJH)
(https://farm6.staticflickr.com/5762/21476997563_417f32cc10_o.jpg) (https://flic.kr/p/yHRe8r)
3-Bucket wash
Valet Pro Bilberry Wheel Cleaner
Dodo Juice Supernatural shampoo
WoWo lambswool mitt
Wheel Woolies
WoWo Wheel mitt
I have 2 buckets with grit guards – one for shampoo, the other plain rinse water. 3rd bucket is shampoo used for the wheels only. Grit guards are optional but they help to release grit embedded in the wash mitt and ensure that the grit stays at the bottom of the bucket instead of swirling around risking getting back into the mitt and therefore back onto the paintwork.
Wheels
I always start with the wheels first. This way you avoid wheel debris getting onto the body of the car, once it’s clean. I spray wheel cleaner all over the wheels and leave for a few mins. Then, using the wheel mitt and wheel woolies, I clean the wheels, wheel wells, brake discs and calipers, reaching right through the spokes to the other side of the wheel.
Bodywork wash
The starting point is good wash mitt and a decent shampoo. I favour lambswool as the deep pile will gently clean the paintwork whilst any taking away grit and surface contaminants away from the surface. Plenty of decent ones on the market. I use many different shampoos, preferring those that offer good lubricity.
Wash the whole car using the lambswool mitt soaked in shampoo. Using a very gentle side-to-side gliding movement, start at the roof, then rear windscreen boot lid, front windscreen, bonnet and upper sides, upper wings. Lastly I do the lower sides, lower wings, lower rear, tailpipes, diffuser and the lower front end. I shampoo a panel at a time, and rinse the mitt after each panel, ensuring I run it across the grit guard to loosed and release any grit and debris.
Once the car has been washed it, it needs to be very thoroughly rinsed. Rinse from roof down with jet washer (45 degree angle) until all shampoo is off. Then using an open-ended hose (no attachments), Rinse again as before. The open-ended hose rinse makes the water ‘sheet’ of the car reducing the amount of standing water and so less to dry off with towels or dryer. This is the stage to use a ‘rinse aid, or quick detailer spray which can further reduce the drying time, if desired.
Drying
Drying method is very important as a poor technique can result in scratching paintwork. I use quite a few good quality soft micro fibre towels. After the final rinse, starting with the roof and working downwards, gently blot the water up with the towel by just laying it on the panel, don't rub. A good MF towel will absorb a huge amount of water. I use several towels around the car. I also use a Master Blaster Sidekick Dryer for wheels and other ‘water traps’. It’s not powerful enough to do the whole car but is a very useful bit of kit. The majority of the car is dried using the MF towels.
Then I moved onto the decontamination phase.
Iron X
I started with the roof first, then one side of the car, including the wheels, then the other side, the rear and front. You can do it a panel at a time but I find a few at once is fine. I sprayed the Iron X on, let it dwell for 5 mins (less time if it's sunny), gave it a gentle rub over with a very soft micro fibre and then rinsed off thoroughly and dried it off as the next step - tar remover needs to be applied to a dry surface. Then onto the Tardis.
Tardis
Similar procedure, applied to a dry car, either sprayed on directly or applied with a very soft Micro Fibre cloth a panel or two at a time, then wiped over gently with a MF, and rinsed off thoroughly. Important not to let the solvent dry on the car, I wiped over almost immediately and concentrated efforts on the areas where I knew there was glue residue from the stickers. The residue melted off easily so there wasn’t the need to ‘scrub’ away at it, just apply a little extra Tardis to the areas where the glue is evident and wipe over gently until it has dissolved away. No abrasive action was required at all. Then I rinsed off very thoroughly.
(https://farm1.staticflickr.com/706/21476964623_b36ed4608c_o.jpg) (https://flic.kr/p/yHR4kv)
IronX iron remover
(https://farm6.staticflickr.com/5688/21475286234_653313e59d_o.jpg) (https://flic.kr/p/yHGspL)
(https://farm6.staticflickr.com/5775/22108146211_316823a9fa_o.jpg) (https://flic.kr/p/zFC2CF)
(https://farm1.staticflickr.com/764/21910601818_cccbc2e373_o.jpg) (https://flic.kr/p/zoayyS)
(https://farm6.staticflickr.com/5674/21910501198_ec16f34e8c_o.jpg) (https://flic.kr/p/zoa3E3)
Finally I washed the car, rinsed and dried.
I did the 'sandwich bag' test to see if much contaminant was left on the car - put your hand inside a sandwich style plastic bag and run the flat of your palm over the paintwork. This serves to emphasis anything left on the car. In this case the car felt completely smooth and free from embedded contaminants. So I moved onto the next stage - to get some protection on the car.
Stage 2 - Protection:
Snow foam
3-bucket wash
Sealant
Wax
As I had to follow up from the decon phase the following weekend, prior to getting protection on the car, I gave it another full snow foam and wash as before. Then onto the sealant.
Products used for protection
(https://farm6.staticflickr.com/5681/21658354234_dc8b142383_o.jpg) (https://flic.kr/p/yZSJ9A)
Seal
Poorboys EX-P sealant
Poorboys Wheel Sealant
Mothers Mag and Aluminium Metal Polish
Sponge applicators
WoWo and Dodo Juice Micro fibre buffing cloths
Meguiars Dual Action Polisher
Chemical Guys Hex Logic Red pad
Quarts Tyre gel
After a good wash and dry I moved onto the sealing phase. On this occasion I decided to use the DA to apply the sealant. It could equally be one by hand using a sponge applicator. I used a DA as you get a nice thin, even spread of the sealant. Using the DA on a slow speed setting, I dotted sealant around the pad and laid the pad onto the paintwork before switching the DA on. If you switch the DA on before placing the pad on the car, sealant will fling everywhere making a mess.
I apply sealant to the bodywork and all glass, EXCEPT the front windscreen, which I always leave clear of products. I workaround the car and apply the sealant to each panel and leave it to dry to a haze for 30 mins. I then buff it off each panel using the MF buffing cloths, and give the whole car a final buff over.
Sealant applied
(https://farm1.staticflickr.com/590/22093040540_ddd00ec241_o.jpg) (https://flic.kr/p/zEhBf5)
(https://farm1.staticflickr.com/677/22255051066_4cc14d1f50_o.jpg) (https://flic.kr/p/zUAXk1)
(https://farm6.staticflickr.com/5820/22093347498_8eb45dc0f0_o.jpg) (https://flic.kr/p/zEjbus)
Wheels
I apply wheel sealant to the wheels, leaving it to haze for 10 mins, then buff off.
Tailpipes
Apply metal polish to the 4 tailpipes and left for 10 mins, then buff to a high shine.
Glass
AutoGlym Fast Glass
WoWo glass cloth
Gave all glass a clean, except the front windscreen.
Wax
DoDo Juice Blue Velvet Pro wax
Sponge applicators
WoWo and Dodo Juice Micro fibre buffing cloths
After the sealing phase, I move onto the last stage protection (LSP) and the application of wax. Having selected my favourite hard carnauba hybrid wax, I use a sponge applicator to apply a thin layer of wax to each panel, starting with the roof and working down. I apply using a circular overlapping motion. I apply it to the whole car, including the glass, EXCEPT the front windscreen and wheels. After applying it I leave it to haze for 10 mins and then buff of with a very soft MF buffing cloth. I then give the whole car a final gentle buff.
Wax applied
(https://farm1.staticflickr.com/732/22094248759_f5dfee56b5_o.jpg) (https://flic.kr/p/zEoNpr)
Tyres
Quarts tyre gel
Sponge applicator
Finally I spruce up the tyres with a couple of applications of a decent tyre gel.
The results (pic heavy)
Needs another coat of wax (next weekend) but turned out pretty good I think.
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Thanks Rebecca :smiley:
It seems quite a process but probably well worth the effort.
It does seem ridiculous that a dealer can't prep a car correctly although I'm sure that many do.
Has anyone had a great experience getting their car prepped by a dealer?
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That is bad OP, dealer want's his ar*e kicking :angry:
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Thanks Rebecca :smiley:
It seems quite a process but probably well worth the effort.
It does seem ridiculous that a dealer can't prep a car correctly although I'm sure that many do.
Has anyone had a great experience getting their car prepped by a dealer?
Dealers are never going to spend hours properly prepping a car. They don't have the time nor the inclination. Its all about turnaround time and get customers in and out as quickly as possible.
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take your car to Gordon at defined details and bill the dealer don't let them back near it :smiley:
http://www.defined-details.co.uk/
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Thanks Rebecca :smiley:
It seems quite a process but probably well worth the effort.
It does seem ridiculous that a dealer can't prep a car correctly although I'm sure that many do.
Has anyone had a great experience getting their car prepped by a dealer?
Dealers are never going to spend hours properly prepping a car. They don't have the time nor the inclination. Its all about turnaround time and get customers in and out as quickly as possible.
I think that is a given and I don't think anybody expects perfection but to handover a car like that is a serious issue. If mine is like that it will be rejected immediately and i'll go and buy an RS.
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I'm a bit late to the party here but "aaaaaaaaaaaarggghhh!!"
My heart goes out to you and Mrs C, Stevie
I though you'd been a bit quiet towards the end of the week.
:cry:
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Thanks Andy.
It will get fixed its just the hassle :shocked:
On a positive note, I wanted to add some more money to the deposit so he had to re do the finance figures and to the dealers surprise and my delight the figures reduced by another £15 a month which isn't too bad at £720 off the total cost.
He wasn't too sure what had happened as the apr hadn't changed.
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So sorry to read this p3asa,It's so bad you would think they actually meant it.
As far as five hours to correct goes,that must be a partial detail done by a blind monkey.
Is that the dealer in Dalmarnock rd by any chance?
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Just to put a smile on your faces, i hope here's my detailing. Asda a bucket £1 large sponge 59p cleaning isle, fairy liquid £1 let it dry....then autoglym resin polish. Sorted! Hundreds spent on maps, exhausts and pedal box...me thinks i'll have to readdress my detailing skills :sad:
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Just to put a smile on your faces, i hope here's my detailing. Asda a bucket £1 large sponge 59p cleaning isle, fairy liquid £1 let it dry....then autoglym resin polish. Sorted! Hundreds spent on maps, exhausts and pedal box...me thinks i'll have to readdress my detailing skills :sad:
That put a smile on my face. Hundreds spent on maps, exhausts etc? If you are going to redress your detailing skills prepare to spend hundreds on lotions and potions and pads. :laugh:
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Just to put a smile on your faces, i hope here's my detailing. Asda a bucket £1 large sponge 59p cleaning isle, fairy liquid £1 let it dry....then autoglym resin polish. Sorted! Hundreds spent on maps, exhausts and pedal box...me thinks i'll have to readdress my detailing skills :sad:
That put a smile on my face. Hundreds spent on maps, exhausts etc? If you are going to redress your detailing skills prepare to spend hundreds on lotions and potions and pads. :laugh:
Well its dry today so i suppose i'll fit the pedal box and whilst trying it out i'll visit halfords...me thinks one step at a time, break myself in gently so wash and wax for £5 seems good value! plus the clues in the name "WAX" sounds like i can save time and ditch the resin polish :smiley:
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Just to put a smile on your faces, i hope here's my detailing. Asda a bucket £1 large sponge 59p cleaning isle, fairy liquid £1 let it dry....then autoglym resin polish. Sorted! Hundreds spent on maps, exhausts and pedal box...me thinks i'll have to readdress my detailing skills :sad:
That put a smile on my face. Hundreds spent on maps, exhausts etc? If you are going to redress your detailing skills prepare to spend hundreds on lotions and potions and pads. :laugh:
Well its dry today so i suppose i'll fit the pedal box and whilst trying it out i'll visit halfords...me thinks one step at a time, break myself in gently so wash and wax for £5 seems good value! plus the clues in the name "WAX" sounds like i can save time and ditch the resin polish :smiley:
Let us know your thoughts on the pedal box.
Yep, one step at a time with the detailing. :smiley:
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See my thread from mid January with exactly the same problem. My pro detailer sorted mine and he had it two days.
He said he'd done loads of Mk7 Golfs and doesn't rate the paint on them at all. He sees lots of orange peeling on them - the lapis blue seems especially prone to it, he said. Having said that, mine was entirely due to a rubbish dealer prep. I refused to have the dealer touch it so he agreed to pay for the detail, a boot liner and the coding for the car app link thing as compo- about £750 or so all in.
I said before that the paint on my Passat is still immaculate after twelve months - could it be that Golf paint is softer and just more susceptible to scratches?
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The paint will be soft from the factory but it settles down after a few months. I think the secret is to get it protected as soon as possible and that will reduce any paint problems.
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did you ever get this sorted :smiley:
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did you ever get this sorted :smiley:
In the process :laugh:
I was going to wait till its sorted before posting more about it.
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did you ever get this sorted :smiley:
In the process :laugh:
I was going to wait till its sorted before posting more about it.
have you got a pro sorting it not that butcher of a dealer :smiley:
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I thought I better update this thread :grin:
So the dealer asked me to get a few estimates and then told me they were far too dear and they wouldn't pay anything near that kind of money :sad:
That's absolutely fine I told them, I'll be rejecting the car for a new one and its to be untouched when it arrives. So a couple of days passed and I'd heard nothing and then by chance I received the dealers satisfaction survey. I filled it in and let rip and the following morning I was called with the dealer telling me he had great news, they will pay for the work to be carried out. :grin:
So off it went to http://rgkdetailing.com/ which was recommended by CraigW on here although I had looked at his work online before.
He took the car for 4 days and transformed it. He reckoned they had cleaned it using a brush!!! However it wasn't as bad as I had first thought.
I'll let the pictures do the talking. I also got him to apply Gyeon Durabead at the same time.
I was delighted with the work and can definitely recommend RGKdetailing for anyone near Glasgow.
(http://i918.photobucket.com/albums/ad28/p3asa1/GTI/20160402_154502%20Copy_zpsyv8pj1hn.jpg)
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That looks amazing Stevie, really stunning. Superb work by the detailer - you and the Mrs must be thrilled, not that it should've been necessary in the first place, but now it's better than new. :cool:
Good for you for being persistent and getting the outcome you deserve. :smiley:
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Thanks Bec.
Yeah I had planned on getting it protected anyway but it should never have been presented in this manner.
Its like a mirror now. Just like yours :grin:
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Lovely job. Well done for holding out to get it done properly. Might make that dealership take a bit more care. Then again............ :huh:
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Looks fantastic Stevie and glad you got it sorted pal. Richard has done a great job there :smiley: :smiley:
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every new car should come like that :smiley: pity the dealers couldn't get those results
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Looks great - bet you're well chuffed with the results! Then again like you say - it shouldn't have been anything like that in the firstplace.
I'll definitely be 100% making sure the dealers don't prep mine in any way when it comes in! :smiley:
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Now that's how a black GTI should look!
Amazing results.
:afro:
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Big thumbs up from me too!
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Just read the whole thread and always good to see a happy ending :laugh:.
I'm getting ready to send my 18 month GTI PP off for detailing. I bought mine second hand and on first sight you think the paint is great but then during the first hand wash you start to notice things. Being metallic black the swirls show up much more than when I owned silver cars. I use invisible touch detailing based in Surrey. They did a great job on my Corrado VR6 Storm a few year's ago.
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Used cars often look good on the forecourt as they will generally have a glaze laden with fillers smeared all over them.
P3asa, your car looks spot on now. Just how it should have been to begin with.
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Thanks all. Yeah the car is how it should have been in the first place. Trouble free.
Although on its first wash that I gave it the other day, I noticed the bumper wasn't sitting flush with the wing. On further inspection, the spoiler that goes under the bumper was scuffed so it looks like its rolled into a high kerb and moved the bumper ever so slightly.
Looking at the photo I took in the handover room you can just make out this gap between wing and bumper so it looks like the car came like that!!!!!
I'm currently in talks with the dealer as its the usual, "There is no way it happened before you picked up the car" :sad:
I think its jinxed. :cry:
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Just read the whole thread and always good to see a happy ending :laugh:.
I'm getting ready to send my 18 month GTI PP off for detailing. I bought mine second hand and on first sight you think the paint is great but then during the first hand wash you start to notice things. Being metallic black the swirls show up much more than when I owned silver cars. I use invisible touch detailing based in Surrey. They did a great job on my Corrado VR6 Storm a few year's ago.
I'm considering getting mine professionally detailed so good to hear of a local recommendation. It'd be great if you could post your opinions once it's been done (and a few pictures too!).