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Model specific boards => Golf mk7 => Topic started by: Brenbo on 09 May 2015, 19:12
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I have just had a bit of rubbish day. Started out great until I managed to tap another cars number plate reversing in to a car parking space. My attention was distrated when I was watching to not kurb my wheels for a second and realised via the camera with no idea of depth due to the fish eye distortion I was right up on the car behind me. My mistake having a bit of a dizzy day. The thing is the other guys car is absolutely fine but where his number plate touched my bumper the paint has flaked off with a finger nail sized flake of paint. The other thing is I have Oryx White (pearlescent) paint. The damage area is a about 1cm+ wide, the size of a small finger nail. Have tried to post a pic but having trouble finding how to do it on this forum?
1. Would the damage be applicable for Smart Repair or does it require a full on re-spray?
2. Can anyone (Exonian maybe?) recommend a good Smart Repair or paintwork centre in the Southwest near Exeter or North Cornwall?
3. How long do you think it may take to repair the damage on the bumper is going to be possible to drive away same day or do you think it is going to require leaving the car overnight for repair?
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Bad luck, all have them days :sad: Similar happened to me 2 weeks ago in my mk6, reversed into my partner's van in the driveway. A manoeuvre I do every day and is second nature, but he'd parked the van about a foot further forward than usual and I didn't notice :whistle: Fortunately damage was minimal and has polished out.
Can't help with the smart repair, but to post a pic try this thread http://www.golfgtiforum.co.uk/index.php?topic=85911.0. In short - you'll need a photo hosting account such as photobucket or flickr. To post from photobucket - copy and paste IMG code of your chosen photo, or if using Flickr - copy and paste BBC code.
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but he'd parked the van about a foot further forward than usual and I didn't notice
His fault then. :grin:
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but he'd parked the van about a foot further forward than usual and I didn't notice
His fault then. :grin:
Haha, of course although to be fair I did say
...and I didn't notice
To make matters worse, he was sat in the passenger seat at the time. Saw the funny side of it though and watched with some amusement as I rushed out to check the damage to my car, whilst totally ignoring the van (well it is a Vauxhall :tongue:) I got back in and said "it's ok, just a scuff, it'll polish out", to which he replied, "er......and my van....?" The van came off worse :embarrassed:
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The thing i was most shocked about was how thin the paint was on the bumper and how it just flaked off in one large piece. The paint was just wafer thin. I don't expect them to cake it on, I have had a knock on a front bumper before from someone else on another occasion which involved my Honda Civic Type-R and the paint stayed on the bumper and appeared to be a much thicker coat. But the paint on my GTI just seems to want to flake off on the slightest knock. It wasn't even a heavy knock either. I was barely even moving at the time as I was trying to avoid kurbing the wheels and just nudging the car slowly away from the kurb then... You can imagine the rest.
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The thing i was most shocked about was how thin the paint was on the bumper and how it just flaked off in one large piece. The paint was just wafer thin.
Your Oryx has 3 pigment/lacquer coats - just imagine how thin everyone else's paint must be with just a single pigment layer + lacquer top coat. :shocked:
The paint does seem to toughen up over time - I had 80% of my paint chips the GTD has suffered in the first 4 months of ownership. Extremely long curing period required?
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I would agree about the curing period. I also experienced most of my stone chips etc, during the first 4 to 6 months of ownership. The thing is I am concerned if the Oryx White paint is going to make it harder to smart repair the area. If this is the case I may be looking at a re-spray for a larger area around the damage thus taking more time and costing more.
Has anyone else had smart repair of Oryx White or similar pearlescent paint?
Is it possible to smart repair Pearlescent paint?
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Ouch! The joys of damaged paint. :sad:
An ex-colleague of mine took on a franchise doing smart repairs some years ago, I've not heard from him for a few years but I've had a few positive reports on him. He's pretty switched on. I've left a message with a guy who plays golf with him and hopefully he will get back to me.
I've also left a message with a friend who's the manager of a leasing company, he's bound to deal with this sort of thing all the time so will know who is best to get a quote from.
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Let me know when you get some contacts Exonian, am keen to get this problem sorted asap. Knew you would have an idea about who to see in the local area, you are a legend mate :smiley:
I have also left an email with VW Exeter as well to see what the damage may be. I would rather get smart repair if at all possible with my situation?
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Whereabouts in Cornwall are you Brenbo, I know a good guy who works alone does a good job and keen price. If you want his number let me know, although he is very busy. He would probably want to do the whole bumper though. I would be enquiring about any complexity of matching with the special paint you have. If you have any other scratches on the bumper I would get it all painted.
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I am situated in the Bude/Launceston area of North Cornwall. If the guy you mention is able to smart repair pearlescent paint like Oryx White with no visible difference then it would be worth getting a quote. :smiley:
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I've just spoken to my lease manager friend who reckons pearlescent might be a bodyshop only job to get a proper finish. I'll see if my ex-colleague gets back to me as he'd know the local guy to you and would give an honest opinion.
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Cheers Exonian. I was wondering if it would be a body shop job being pearlescent paint. But hoping it would be simpler so smart repair could be a possiblity. Will await your answer from your other contact. Appreciate all the help you are giving.
On the other hand it would be worth knowing if Pearlescent paint like Oryx White could be smart repaired so other forum users with the same paint on present and future cars can have an idea of their options should they experience similar with paint damage.
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Is it too big to just touch in?
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I have tried, but it is too big and obvious. It is about 1cm+ wide and about 0.5 to just under 1cm high on the ridge of the recess for the number plate of back bumper. I am thinking it may end up being a bodyshop job, unless someone else can advise different?
I would say it is the size and shape of a fingernail approx. The paint has come off completely exposing just black bumper plastic .
If no one can help with smart repair I will still keep you guys posted on this forum as it will be of interest to a few of the members on this forum as to the options available for Oryx White paint if damaged. It may help others with their descision on colour choice if it becomes expensive or a royal pain in the backside getting fixed.
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I've asked for a recommendation on another forum, there's bound to be someone in your locality that comes recommended.
It might be worthwhile ringing a few places in Exeter and Plymouth to see if it can actually be done. There are a few in Exeter that do smart repairs as there is a huge amount of main dealers in Marsh Barton (used to be Europe's largest amount within a certain area) who all use smart repairs for retail stock. Some are better than others and I'll wait until Ian gets back to me for his opinion.
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Thanks for all your help Exonian. You are going above and beyond. Cannot thank you enough for your help. :smiley:
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It's nothing, really, it's what we are all here for.
I've met some great people on the forums over the years and we're all here to share our moans, our enthusiasm(?) and pool our wits.
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I am situated in the Bude/Launceston area of North Cornwall. If the guy you mention is able to smart repair pearlescent paint like Oryx White with no visible difference then it would be worth getting a quote. :smiley:
He is in st austell so too far for you I would think. How much would vw charge ? At least then you will know what the top line is on cost :smiley:
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Will know today hopefully about VW cost. Have just had some more bad luck. Have just discovered the wing mirror switch on the drivers door is broken. It is rattling around and does not turn very well, with no functionality when set to Left mirror, fold or heat. I think I am going to have get the car in to VW asap. It may be a leave the car at the dealer job?
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Have had a day on the phone today. First after 3 phone calls to VW I have booked my car in for a half day to fix the Mirror switch on the inside of the drivers door. Beware all, The switch is really easy to catch and break while getting in to the car if parked in a tight space. I barely touched the door and had no idea I had caught the switch until I thought I would just check, only to find it broken.
I have also had a reply from VW regarding the paint. Apparently VW Exeter do not have a paint and body shop onsite, they use an external paint & repair centre called Smart World. The guys at smart world have told me it will take a whole day to fix the paint damage on the bumper. They have also told me they will take the bumper off to re-spray. Sounds fairly expensive but when the car cost as much as it did, it will be worth it.
Will keep you posted
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Interesting about the bumper. I've not heard back from my ex-colleague as of close of play today which doesn't really surprise me as a) he's a busy bunny and b) I relied on a message getting to him with my number on it via a golfing buddy of his who probably forgot to tell him :roll eyes:
The VW bodyshop is across town from the dealership (assuming they still use the same place as Audi do). I'm sure a smart repair guy could give you an answer. It seems a lot to pay out having the bumper sprayed if it's avoidable.
This is a company I had recommended elsewhere http://www.liquidfinish.co.uk but they seem to concentrate on South Devon so will assume that's their franchise area.
The mirror switch is very flimsy.
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Thanks for the update. I also found them on Google search, but on your recommendation have now only just contacted them. I feel the Smart Worlds solution of removing bumper may be excessive. I have told Liquid Finish I will cover fuel cost if it is too far outside their catchment area. As long as they are able to smart repair pearlescent paint and willing to do so I may give them a go.
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Good Luck!
It'll be interesting to hear if they can mix up the pearl ok and I don't see why not in theory as they will just have to do a white base then build up the pearl over the top. It's just how invisible the repair can be made which on white *shouldn't* be too bad in theory.
If there's only one mark on the bumper it'll be a shame if the whole thing has to come off to be painted, the sensors all removed, etc.
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I feel the same about the whole bumper coming off for a small area of damage. However should a mobile smart repairer be unable to match and repair a pearl effect paint then I may have to go for the whole bumper respray as a last resort. I have not had a quote from Smart World yet. Will let you know if it is cost effective against a mobile smart repair service.
On the coats of paint to create Pearl effect paint, I think Oryx is actually pure white, then a pearl effect coat is applied on top which is just the fillaments etc,. Then a lacquer on top of that. I should hear from LiquidFinish soon. Hopefully they can repair pearl effect paint without it being visible after or having to take off the bumper. It will also be the easier of my options for logistics etc,.
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I have just had a reply from Liquid finish and smart world. Liquid Finish will not be able to get to my area as it is too far to come. I would have to meet them in Plymouth to get the repair. This is not viable for me meet up and get a repair, so will be unable to have liquid finish do the repair. This is something I am finding while trying to find a mobile smart repair service.
Smart World have also come back with a quote. It is considerably more than liquid finish or other smart repairers, but I am informed they do a few of the dealerships paint work repairs including VW Exeter's. So I may just bite the bullet and go for it with Smart World. Will let you know the results of my expedition to Exter and how the repair goes.
Many thanks for all your help guys, especially Caprigreen and Exonian. :smiley:
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I have just had a reply from Liquid finish and smart world. Liquid Finish will not be able to get to my area as it is too far to come. I would have to meet them in Plymouth to get the repair. This is not viable for me meet up and get a repair, so will be unable to have liquid finish do the repair. This is something I am finding while trying to find a mobile smart repair service.
Smart World have also come back with a quote. It is considerably more than liquid finish or other smart repairers, but I am informed they do a few of the dealerships paint work repairs including VW Exeter's. So I may just bite the bullet and go for it with Smart World. Will let you know the results of my expedition to Exter and how the repair goes.
Many thanks for all your help guys, especially Caprigreen and Exonian. :smiley:
No worries always pleased to help. Do you mind sharing the price quoted ?
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Can do, it was a lot, but where I live I have had no luck getting any mobile repairers to come out to see me. The quote was £300+ Bit excessive for the damage I had. But I expect a first class service for this money.
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I have had the repair carried out on my paint work finally and thought I would give you guys an update.
I initially tried to source a smart repair service which would repair the damaged paint work on the rear bumper of my car. However due to my location no one was willing to come out to the Launceston/Bude area to smart repair the damaged paint on my car, even when I offered to pay for the time and fuel it would take to come out to my location.
So I ended up contacting VW Exeter to see if their bodyshop would fix the paint damage. They informed me they do not have a body shop onsite and instead use a repair centre down the road, so on my behalf forwarded the pics of the damage to the centre for advice. I then contacted someone Exonian had suggested and to my surprise it was the same centre VW contacted. The paint and body repair centre was 'Smart World' in Exeter, Marsh Barton. I asked for a quote and courtesy car then on Thursday this week I took my car in and left it with them for a day and half.
The service Smart World provided was efficient and professional. The courtesy car was a VW Fox which I renamed 'Pig' as it drove like one but kinda fun at the same time without saying too much, it was a case of so bad it was kinda good fun. The paint finish on my GTI PP was Oryx White which as you know is pearlescent. The repair Smart World carried out was to remove the bumper, remove the paint and re-spray it from scratch which with pearlescent paint is 3 coats.
The result is perfect, 10/10 match I cannot see any difference. Although it is white and apart form discolour from age which I suspect has not happened enough yet with a 1.5 year old car. The car looks like brand new again.
The price was around £300+ to have the bumper re-spray in Oryx White. Which is a bit steep for some, but after seeing the repair carried out is worth it this time.
If any of you live in the south west and may have bought your car from Exeter area, if you get any body or paint damage on your Golf give 'Smart World' a call. The reason for this is simple, they do all body and paint repair for most of the dealerships in Marsh Barton, including VW Exeter, so you may as well go straight to the source.
Hope this helps some of you in my local area to make your decision of which repair centre to use in the future, I most certainly would use them again :smiley:
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Glad it all got sorted (and sorted well).
I'm in the same boat (although I have the easier to match pure white) but I've had the contractors who strim the weeds (it's just dirt with weeds in out here) manage to actually dent the 2 rear quarter panels on 2 different occasions with stones flicked up by them (can't prove it unfortunately).
So I'll be on the lookout for a smart repairer in the Lincoln area within a couple of months!
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Sad to hear you have also experienced damage. Apparently Oryx White is Pure White as a base coat with a pearlescent coat added on top. Hope you get your damage sorted and it does not cost too much.
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Glad it was all sorted successfully. Not a cheap repair but it's not a cheap option so needs to be 100%.
And I've still not heard back from my ex-colleague despite several reminders via his golfing buddies. Grrrrr.
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Thanks Exonian for all your help, very much apprecitated. Also a thank you goes out to Capri Green for his advice as well.
As you say with the paint option not being cheap it did have to be 100% done right. Maybe this thread will help other with choosing their next paint option on a new car.
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Thanks Exonian for all your help, very much apprecitated. Also a thank you goes out to Capri Green for his advice as well.
As you say with the paint option not being cheap it did have to be 100% done right. Maybe this thread will help other with choosing their next paint option on a new car.
I take it Oryx White won't be top of your list then :whistle: :whistle:
Pleased you got it sorted out finally to your satisfaction.
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Actually, I think I would personally get Oryx White next time unless there is a similar special colour for my next car, such as if I could afford a Golf R400 and the peralescent grey colour on the concept car was available? I absolutely love the finish of Oryx White it was worth it.
It's just that I see quite a few of the guys on this forum trying to decide on which colour to get. I thought the cost of repair and purchasing the colour option may sway some others in their decision even if they did want it as their colour of choice. I thought if I shared my experience it would allow others to make a more informed and educated descision for their next purchase.
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Actually, I think I would personally get Oryx White next time unless there is a similar special colour for my next car, such as if I could afford a Golf R400 and the peralescent grey colour on the concept car was available? I absolutely love the finish of Oryx White it was worth it.
It's just that I see quite a few of the guys on this forum trying to decide on which colour to get. I thought the cost of repair and purchasing the colour option may sway some others in their decision even if they did want it as their colour of choice. I thought if I shared my experience it would allow others to make a more informed and educated descision for their next purchase.
It will give them something to think about that's for sure :smiley:
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Glad it all got sorted (and sorted well).
I'm in the same boat (although I have the easier to match pure white) but I've had the contractors who strim the weeds (it's just dirt with weeds in out here) manage to actually dent the 2 rear quarter panels on 2 different occasions with stones flicked up by them (can't prove it unfortunately).
So I'll be on the lookout for a smart repairer in the Lincoln area within a couple of months!
If you find someone decent I would be interested as I have a similar problem (although carbon grey finish) and live in the area. I may be looking before you in which case will give you the nod if I find someone decent.
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Actually, I think I would personally get Oryx White next time unless there is a similar special colour for my next car, such as if I could afford a Golf R400 and the peralescent grey colour on the concept car was available? I absolutely love the finish of Oryx White it was worth it.
It's just that I see quite a few of the guys on this forum trying to decide on which colour to get. I thought the cost of repair and purchasing the colour option may sway some others in their decision even if they did want it as their colour of choice. I thought if I shared my experience it would allow others to make a more informed and educated descision for their next purchase.
I've still yet to see an Oryx car in the flesh so they must be über rare.
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Well should you want to see one, I could always meet up when I am next in your area? I hope the rareness of Oryx White will help keep the residuals up on my car? It looks no different to pure white in dull cloudy weather, but as soon as you get a bit of hazy sunlight the specularity of the pearlescent paint starts to show and come in to it's own. Hard to describe but worth a look, it definitely looks different to Pure white in direct light.
I would definitely consider it on my next car, as long as I am not too broke to afford it. :smiley:
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I'd love to see that car if you're in the area, thanks.
It certainly must have made a good impression on you if you're considering it again!
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I have had the repair carried out on my paint work finally and thought I would give you guys an update.
I initially tried to source a smart repair service which would repair the damaged paint work on the rear bumper of my car. However due to my location no one was willing to come out to the Launceston/Bude area to smart repair the damaged paint on my car, even when I offered to pay for the time and fuel it would take to come out to my location.
So I ended up contacting VW Exeter to see if their bodyshop would fix the paint damage. They informed me they do not have a body shop onsite and instead use a repair centre down the road, so on my behalf forwarded the pics of the damage to the centre for advice. I then contacted someone Exonian had suggested and to my surprise it was the same centre VW contacted. The paint and body repair centre was 'Smart World' in Exeter, Marsh Barton. I asked for a quote and courtesy car then on Thursday this week I took my car in and left it with them for a day and half.
The service Smart World provided was efficient and professional. The courtesy car was a VW Fox which I renamed 'Pig' as it drove like one but kinda fun at the same time without saying too much, it was a case of so bad it was kinda good fun. The paint finish on my GTI PP was Oryx White which as you know is pearlescent. The repair Smart World carried out was to remove the bumper, remove the paint and re-spray it from scratch which with pearlescent paint is 3 coats.
The result is perfect, 10/10 match I cannot see any difference. Although it is white and apart form discolour from age which I suspect has not happened enough yet with a 1.5 year old car. The car looks like brand new again.
The price was around £300+ to have the bumper re-spray in Oryx White. Which is a bit steep for some, but after seeing the repair carried out is worth it this time.
If any of you live in the south west and may have bought your car from Exeter area, if you get any body or paint damage on your Golf give 'Smart World' a call. The reason for this is simple, they do all body and paint repair for most of the dealerships in Marsh Barton, including VW Exeter, so you may as well go straight to the source.
Hope this helps some of you in my local area to make your decision of which repair centre to use in the future, I most certainly would use them again :smiley:
Hi Brenbo
I am in the Stratton area, it does seem a bit disturbing that you could not get a smart repair down here, it makes me wonder what else may be a problem?
Sean