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General => Cosmetic and bodywork matters => Topic started by: mk2golf87 on 14 January 2015, 22:29

Title: Help I've payed 5900 pounds for a terrible respray!
Post by: mk2golf87 on 14 January 2015, 22:29
Hi all,

Thought this would be an appropriate place for my post. This should be a post showing off my new paint job that I have spent enough money on to be of a very high standard but unfortunately not.

So my question is, has anyone else experienced a horror story? What route did you go down to get it fixed?

The painter is stating there is nothing wrong with the car and the panels are not different shades.

Faults are:

Panels are different shades
Micro blistering on the roof
Repairs showing through the paintwork
Dirt/Silicone in the paint on all areas of the car
Paint put on far took thick with runs, ripples, orange peel and thick edges
Door and bonnet put on wet causing peeling paint
Masking tape ball painted over in engine bay
Inlet manifold bolts not even tightened

Any comments would be massively helpful, I need to get this sorted, this is my pride and joy!

(https://scontent-a-lhr.xx.fbcdn.net/hphotos-xap1/v/t1.0-9/10888759_10153046802894809_3757738255270247576_n.jpg?oh=a781364907f0f9871c17cc966efe6e10&oe=55647A91)

(https://scontent-b-lhr.xx.fbcdn.net/hphotos-xpa1/v/t1.0-9/10810_10152919019419809_8010472517572527068_n.jpg?oh=e234c5bfa1daea24946798b86f7e43aa&oe=55236F98)

(https://fbcdn-sphotos-f-a.akamaihd.net/hphotos-ak-xpf1/v/t1.0-9/10402464_10152919014324809_2988078570178374926_n.jpg?oh=fe5a95e8090af85b5c6692d88142c511&oe=556833D2&__gda__=1432938669_31144da5792b6ed227e3d72d712b5c98)

(https://scontent-b-lhr.xx.fbcdn.net/hphotos-xfp1/v/t1.0-9/1507124_10152919016319809_6433033424539230249_n.jpg?oh=2c6aaa7b66a70503d2401e0597cf4649&oe=552479E0)

(https://scontent-b-lhr.xx.fbcdn.net/hphotos-xpa1/v/t1.0-9/10428703_10152919012139809_8505762447243167840_n.jpg?oh=a9b007adec46ce3f70e6fb5159e7787a&oe=55326ABD)
Title: Re: Help I've payed 5900 pounds for a terrible respray!
Post by: madmanmart on 15 January 2015, 08:17
Please don't tell me you've actually paid the £5900??
Title: Re: Help I've payed 5900 pounds for a terrible respray!
Post by: Gti_Jamo on 15 January 2015, 15:52
Hopefully 5900 is a typo or you've been done mate, regardless of the quality. It's quite obvious, given your description and even by the images, that whoever done that does not know how to paint a car.
Title: Re: Help I've payed 5900 pounds for a terrible respray!
Post by: mk2golf87 on 15 January 2015, 19:01
Unfortunately not a typo :( This was supposed to be a very high standard paint job. Very annoyingly his own car is absolutely mint. Total false advertisement, he obviously doesn't care at all about customers cars. Anyone had any experience of a job gone wrong? Were trading standards helpful?
Title: Re: Help I've payed 5900 pounds for a terrible respray!
Post by: Lewy on 15 January 2015, 20:46
Who did it?
Title: Re: Help I've payed 5900 pounds for a terrible respray!
Post by: MarcIV on 15 January 2015, 22:18
Can I just say that if I was you, I would take your car to another spray shop with your receipt (fingers crossed you have one of these) take it to there guys let them judge if paints different colour ETC, going off the pictures alone you can see, get them to write out a quick letter stating all faults, genuinaly the poor condition or what ever and take it back to where you had the work done and he should sort it out for you.
Hope this helps
Title: Re: Help I've payed 5900 pounds for a terrible respray!
Post by: dragonfly on 17 January 2015, 16:11
Did you look over the car before paying almost £6k for the paint job?
Title: Re: Help I've payed 5900 pounds for a terrible respray!
Post by: mk2golf87 on 19 January 2015, 22:07
Can I just say that if I was you, I would take your car to another spray shop with your receipt (fingers crossed you have one of these) take it to there guys let them judge if paints different colour ETC, going off the pictures alone you can see, get them to write out a quick letter stating all faults, genuinaly the poor condition or what ever and take it back to where you had the work done and he should sort it out for you.
Hope this helps

Well, after sending pictures he denied there was a colour difference in the panels! I sent several emails to no avail but finally after getting some opinions online that he has seen I have finally had a reply! I have also got a report done from another body shop who have listed all faults (and trust me, there is a list). Not quite so sure that his solution and my solution are going to be the same thing though as he is already requesting we use a different bodyshop to look over the car, meaning he obviously doesn't agree with the amount that is wrong with the car. Anybody had this before? What are the chances of him choosing a bodyshop that is going to be in his favour? The place I chose to get it done was a place I also got a quote for before having the work done and is (/should have been) same quality.
Title: Re: Help I've payed 5900 pounds for a terrible respray!
Post by: madmanmart on 19 January 2015, 22:51
So when you handed the money over did you even look at the car?

I think your going to hard pressed to get any cash back.
Title: Re: Help I've payed 5900 pounds for a terrible respray!
Post by: Waspy on 20 January 2015, 06:57
Out of interest, is the whole car supposed to look like the door, or is the door supposed to look like the whole car?
Title: Re: Help I've payed 5900 pounds for a terrible respray!
Post by: Adam on 20 January 2015, 19:19
Court action!
Title: Re: Help I've payed 5900 pounds for a terrible respray!
Post by: Jimmgc51 on 20 January 2015, 19:44
This is a prefect example of when using a Credit Card is your friend, Visa or Mastercard could just whip that cash back for you.

Secondly is this some kind of special vehicle or something?

For £6,000 you could of just bought a new car...
Title: Re: Help I've payed 5900 pounds for a terrible respray!
Post by: Waspy on 20 January 2015, 20:29
This is a prefect example of when using a Credit Card is your friend, Visa or Mastercard could just whip that cash back for you.

Secondly is this some kind of special vehicle or something?

For £6,000 you could of just bought a new car...

All very true, but he couldn't just go and buy a new mk2 could he? What with them being discontinued 23 years ago  :grin:

And if you want a show worthy paint job you are probably looking at that, maybe less, but it's not unheard of.
Title: Re: Help I've payed 5900 pounds for a terrible respray!
Post by: barrym381 on 22 January 2015, 18:43
nearly 6k for a paint job like that  :cry: I would be leaving car in his livingroom  :whistle:
Title: Re: Help I've payed 5900 pounds for a terrible respray!
Post by: nezzi21 on 25 January 2015, 00:57
That is shocking! Would get at least 2 bodyshops to check the car over and list faults. Think your only way of sorting this will be court unless he starts to play ball. As long as you have a receipt and at least a couple of reports from reputable bodyshops can't see any court ruling in his favour. Of course you have to give him a chance to rectify the problems.
Title: Re: Help I've payed 5900 pounds for a terrible respray!
Post by: mk2golf87 on 29 January 2015, 21:10
So I thought I should tell you all that I've actually had a resolution from the painter! He is going to fix all faults and fully respray the exterior of the car. He says it does not need taking back to bare metal and reassures me that no more faults will come up later down the line. Only time will tell. Hopefully I will end up with the end result I paid for and we don't end up back in this situation in a few months time.
Title: Re: Help I've payed 5900 pounds for a terrible respray!
Post by: Gti_Jamo on 30 January 2015, 11:37
Still sounds dubious that. 6k paint job should be perfect first time around as that's proffesional rates. Whoever done it was clearly not a proffesional sprayer.
Title: Re: Help I've payed 5900 pounds for a terrible respray!
Post by: adrian_hassall on 26 February 2015, 09:23
What exactly was done for 6k?

I've got mates in the trade so get my paint work at at mates rates but even so I'm struggling to see how you've spent that much?? Unless there's more that's been done rather than it's a quick blow over!
Title: Re: Help I've payed 5900 pounds for a terrible respray!
Post by: logit on 17 March 2015, 14:34
That is terrible mate. I hope you get it sorted.
Title: Re: Help I've payed 5900 pounds for a terrible respray!
Post by: gazareth on 03 April 2015, 16:22
I would give painter one more chance to get it right. if he fails I would be after a full refund. £5900 for that is just stupendous :shocked:
Title: Re: Help I've payed 5900 pounds for a terrible respray!
Post by: thai-wronghorse on 04 April 2015, 09:47
I'm gobsmacked that you even parted with any cash on collecting the car, did you have your eyes closed the entire time?