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Model specific boards => Golf mk7 => Topic started by: Sootchucker on 11 November 2014, 08:58

Title: Car going in today........
Post by: Sootchucker on 11 November 2014, 08:58
Well, having had a chat with my servicing dealer (not the supplying dealer) about a few minor issues with my Nav Pro since I've had it (locked up half a dozen times since new, and DAB media information no longer being received - which it did when new), they have asked me to drop the car off to them today and they will perform a software update on the [5F] information electronics module to flash it to the latest firmware (I'm currently running an old 0179 firmware).

According to them (at least), they have done this on a couple of 2013 builds with minor glitches in the infotainment system and apparently it sorted them out. TBH, I'm not overly hopeful anything will change, so long as it's no worse. The lock-ups are so infrequent that I almost forgot about them. They said it will take about 2-3 hours in total.

I'll let you know tomorrow what happened and if it has any positive effect.
Title: Re: Car going in today........
Post by: dippy_x on 11 November 2014, 10:10
Do you know if this is just an update for Nav Pro systems or all CMS systems?

I dont have any major issues - just notice that the picture in the mp3 files doesnt always show when you start the car up.  If you switch to next track and back again the image shows.  Doesnt always do it either.  Just a minor annoyance but would be good to get resolved if there is a FW update.
Title: Re: Car going in today........
Post by: mjh_056 on 11 November 2014, 10:47
The media systems though improved and moving in the right direction, still have a long way to go in ease of integrations, screen quality and the user interface especially when consider the price paying would purchase you a pretty decent home media system.

Title: Re: Car going in today........
Post by: Nuggsy71 on 11 November 2014, 12:04
Mine goes in tonight for same problems.
Though mine only stops working when its really cold and the car is iced up, which is a bit of a problem when you have the climate windscreen, and can't turn it on, as it's operated through media screen, so a total waste of money so far, in the last year the car has been frozen no more than half a dozen times, and each time I've been unable to use the climate windscreen !
If was to spec the car again, I'd ditch the nav pro, climate windscreen and advanced phone prep - which again is a total waste of time.
Title: Re: Car going in today........
Post by: peterdoherty on 11 November 2014, 12:07
Mine goes in tonight for same problems.
Though mine only stops working when its really cold and the car is iced up, which is a bit of a problem when you have the climate windscreen, and can't turn it on, as it's operated through media screen, so a total waste of money so far, in the last year the car has been frozen no more than half a dozen times, and each time I've been unable to use the climate windscreen !
If was to spec the car again, I'd ditch the nav pro, climate windscreen and advanced phone prep - which again is a total waste of time.

I know its not the solution but if you leave the climate screen on it works a charm (no need to turn on/off)
If you press the max front screen (physical) button I think it comes an also to assist.
Title: Re: Car going in today........
Post by: Nuggsy71 on 11 November 2014, 13:40
The Climate screen is set to automatic, but that doesn't seem to work either, so I have to manually turn it on.
Hopefully they can fix that as well
Title: Re: Car going in today........
Post by: Andy_cs on 11 November 2014, 13:50
Had my Navpro updated recently after a couple of lock ups and after inputting a new route it would always want to go home - displaying Wolfsburg rather than the asked for route. I was on software version 0192 and now its on 0200.
So far no problems but not really used it enough to say it fixed
Title: Re: Car going in today........
Post by: Moro on 11 November 2014, 14:49
Had my Navpro updated recently after a couple of lock ups and after inputting a new route it would always want to go home - displaying Wolfsburg rather than the asked for route. I was on software version 0192 and now its on 0200.
So far no problems but not really used it enough to say it fixed

On my 2013 car I had a lot of lock up issues with audio on 0192 some time ago, and my dealer updated it to 0200.

Since then there has only been one further "lock up".  I have never had the "Germany" map location issue, but so far apart from one further lock up all has been well. I remember from an AutoExpress article some time ago that some Skoda Octavia owners with similar systems have had this issue with lost location, and I think there is a work around - but I can't remember the details.
Title: Re: Car going in today........
Post by: Sootchucker on 11 November 2014, 14:52
Well, just heard back from the dealer and to be honest, today was a bit of a wast of time.

they had the car in, looked for fault codes (which there were none), and wrote a report to VW headquarters requesting a Nav update under warranty. Whilst they are pretty much 100% certain it will be a no brainer as far as getting authorisation goes, it can take a couple of days, so they are dropping the car back off to me tonight in exactly the same condition I dropped it off in !

They will then call me in a few days when they get authorization from VW and I need to book it in again. What a palarva !

BTW, I also occasionally get the Wolfsberg syndrome when starting navigation but only when Auto zoom is set to off. If iI set it to on, it immediately zooms into my current location ?
Title: Re: Car going in today........
Post by: Mark V GTD on 11 November 2014, 16:15
so they are dropping the car back off to me tonight in exactly the same condition I dropped it off in !
You let them drive your car?  :huh:
Title: Re: Car going in today........
Post by: Sootchucker on 11 November 2014, 16:21
Actually, it's the service receptionist Zoe dropping it off to the wife who works about 1/4 mile down from the dealership. I'm more worried about the wife ragging it than Zoe  :laugh:
Title: Re: Car going in today........
Post by: Mark V GTD on 11 November 2014, 16:22
Braver man than I!   :laugh:
Title: Re: Car going in today........
Post by: Sootchucker on 11 November 2014, 16:44
To be fair Mark, I have her new Polo Blue GT DSG (see below), and that's a real hoot ! So nice driving a petrol after a diesel, and it feels much quicker than the specs suggest and just accelerates like a ba5tard  :evil:

(https://farm8.staticflickr.com/7355/9385947668_65ea7341ef_c.jpg) (https://flic.kr/p/fipreW)
Title: Re: Car going in today........
Post by: Sootchucker on 19 November 2014, 07:56
Well car was in yesterday, and they updated my software from 0192 to 0200 and ...........absolutely nothing changed.

The DAB information is still not automatically downloading (as it's supposed to and as it does in the new Polo), and I'm still getting the small logos on the station information screen.

So far, I've not seen any obvious changes from 0192 to 0200 ?

Let's just hope it's resolved the random Navigation lockups.
Title: Re: Car going in today........
Post by: Mark V GTD on 19 November 2014, 17:33
Wish you luck on that... its a tempermental box of tricks the Discover Pro...mine always played the first track on the album beginning with A every time you used it when using a USB stick. I cured it by downloading everything on to the the hard drive (Jukebox) and now it picks back up where it left off as it should do...

What power engine is your wifes Polo GT?
Title: Re: Car going in today........
Post by: wigit on 19 November 2014, 18:00
Still love my Blue GT however have lost it to the wife until her R turns up as sold her car, she gets my R on the odd day if she has been good

Mines cracked the 27k barrier  :sad:
Title: Re: Car going in today........
Post by: iandjm on 19 November 2014, 18:42
The Climate screen is set to automatic, but that doesn't seem to work either, so I have to manually turn it on.
Hopefully they can fix that as well

When it is fixed you will love it.  Mine comes on the second the screen starts misting up or if its really cold.  I keep an eye on if its working by looking at the convenience consumers display
Title: Re: Car going in today........
Post by: JB GTI on 19 November 2014, 19:40
Wish you luck on that... its a tempermental box of tricks the Discover Pro...mine always played the first track on the album beginning with A every time you used it when using a USB stick. I cured it by downloading everything on to the the hard drive (Jukebox) and now it picks back up where it left off as it should do...

What power engine is your wifes Polo GT?

It's not just the Nav Pro that performs the USB "First Track" trick my Discover Nav does it randomly I have tried using a variety of sticks to rule out a dodgy stick with no joy. Not a big problem in the grand scheme of things but I am now getting P****d off with AC/DC Back In Black !!
Title: Re: Car going in today........
Post by: gaurav_aidasani on 19 November 2014, 22:42
Great driving song though! Mind you not ideal when you start the car from cold and the song makes you have an urge to put the foot down....
Title: Re: Car going in today........
Post by: Gnasher on 20 November 2014, 05:35
They all do it - My CMS does it too!
Title: Re: Car going in today........
Post by: dereks on 20 November 2014, 08:35
i Like the Polo :smiley:
Title: Re: Car going in today........
Post by: Mark V GTD on 21 November 2014, 08:55
They all do it - My CMS does it too!
Pretty poor - never had the problem with the old RNS510. At lewast with the Pro you have the hard drive and thats rectified my issue.
Title: Re: Car going in today........
Post by: KyleB on 21 November 2014, 12:02
My CMS is a pain in the arse in the sense that whenever I plug my phone in it tries to play stuff from the phone, even if I'm listening to radio or SD Card.