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Model specific boards => Golf mk7 => Topic started by: monkeyhanger on 01 November 2014, 22:10

Title: Anyone else received the VW equivalent of a Monopoly community chest card?
Post by: monkeyhanger on 01 November 2014, 22:10

Mods, feel free to move this away from MK7, it's not specific to the MK7.

Got a letter from VWFS today regarding an error they made on the finance I had on the Scirocco before the GTD, it was like picking a Community Chest card in a game of Monopoly that reads "bank error in your favour, collect £150".

Basically they are obliged by law (consumer credit act 1974) to provide statements for their finance agreements and there was a short period that wasn't covered or they sent the required info later than they are obliged to, so they are unable to charge interest for that period affected and are putting £156.88 back into my bank account within 7 days. This is for a VWFS services account paid off in August 2013. There are also assurances I don't need to do anything further. Not sure when this statement gap occurred, perhaps it happened in the process of paying off the Scirocco around 14 months earlier than the term.

You never know, a few  others might be getting a similar windfall in the post

Title: Re: Anyone else received the VW equivalent of a Monopoly community chest card?
Post by: Sootchucker on 01 November 2014, 22:39

Wife had the same thing today for a similar amount on her previous Polo.

Just waiting for mine now  :evil:

Title: Re: Anyone else received the VW equivalent of a Monopoly community chest card?
Post by: p3asa on 02 November 2014, 05:55

That will be costing them a small fortune.
Watch the prices being hiked up to cover that lot.

Title: Re: Anyone else received the VW equivalent of a Monopoly community chest card?
Post by: phil_790 on 03 November 2014, 20:15

Hi all,

I got a similar letter today relating to my scirocco which I had between May 2011 and September 2013. The odd thing is I don't recall not receiving a statement, so the letter today was a nice surprise.

Cheers,
Phil

Title: Re: Anyone else received the VW equivalent of a Monopoly community chest card?
Post by: thebear29uk on 04 November 2014, 21:15

My mate is getting over £900 back from Audi for the same thing with his previous TT.

Title: Re: Anyone else received the VW equivalent of a Monopoly community chest card?
Post by: Pixelmix on 14 November 2014, 14:11

Letter through for £125 for our Scirocco PCP today. It was paid off in full on the 3rd anniversary in July 2013 as we kept the car for 4 years. I've not read the letter, but I do remember thinking that we didn't get as much correspondence as I would have expected around the time we were due to pay it off.

Unfortunately the letter arrived on the same day my wife kerbed the GTI, so I know what the money will be going on. I've yet to see the damage though...  :embarrassed:   :cry:

Title: Re: Anyone else received the VW equivalent of a Monopoly community chest card?
Post by: Suklpm on 14 November 2014, 20:58

My letter came today... 98 quid for nothing :)