GolfGTIforum.co.uk
Model specific boards => Golf mk7 => Topic started by: lockhart on 14 October 2014, 14:50
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Ok, yesterday my GTi broke down 300yards from the dealer, after being in with a few 'issues' (mainly a rattle from the engine/exhaust manifold area at 1700rpm). I picked up the car and immediately heard that the rattle/noise was still present. After turning right out of the dealers the car started to go into a 'kangaroo petrol' situation, loads of rich smoke out of the back, and ground to a halt. The car had to be abandoned.
this is my 3rd GTI (mk5 and mk6 previously) and this mk7 has been nothing but problematic. It has had a few quite worrying issues:
fuel regulator replaced over a month ago after a strong fuel leak (car recovered by VW recovery)
Stop start error (didn't work and car in for over a day to sort)
water pump replaced after large leak.
vibration in sport mode (annoying but not critical!)
sunglasses holder was snapped and mounted incorrectly (from delivery again not critical)
snapped rear seat 'comfort entry' mechanism
large plastic trim in engine bay (snap fit lugs broken so was lying loose in the engine bay)
And now: in for exhaust/engine rattle resulting in what looks like a catastrophic engine failure (should get an update today but I thought it was probably the turbo)
I will be selling this car as soon as I have it fixed by VW. I may have a unique issue but I kind of find all these faults in 7 months of ownership unacceptable.
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Sounds like you got a dreaded Friday car. If it was me I would be point blank refusing to take it back. Cars have been rejected for a lot less.
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hmmm.. rejecting it sounds like a pain and I just think I will get the car fixed and go buy a different type of car.. it was a pretty good run.. 4th VW golf.
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hmmm.. rejecting it sounds like a pain and I just think I will get the car fixed and go buy a different type of car.. it was a pretty good run.. 4th VW golf.
But so is paying for 7 months depreciation on a car which clearly isn't right. Fight your corner and get your full purchase price back.
As all has gone via the dealer and appears to have been from delivery I think the case is very clear cut for them. This car is a lemon.
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My car has been getting a rattle from the engine bay since the day I picked it up. Poor idle, loss of DAB signal, spoiler not attached, centre console wouldn't close and my dealer doesn't care about the rattle or idle. Apparently it's a characteristic of the new golf..... Lying...... P..... Of.... S... Im concerned mine is just got a die I will day which is why I haven't taken the dive with Revo or APR
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Build quality and quality control on the MK7 is terrible. I will never buy another VW.
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Build quality and quality control on the MK7 is terrible. I will never buy another VW.
Have you had much bother with yours? I've had buggered suspension mount tops (PDI incompetence? My transport pucks were left on :rolleyes:), then a handbrake/hill-hold failure mid journey, and driving modes that were forgotten. I'd consider that par for the course with a new VW. From 7 new VWs, my 2 Sciroccos were nigh-on fault-free. From my car history it would seem then that the Portuguese build VWs better than the Germans do.
I know plenty of others with BMWs, Mercs, Audis that have had plenty of bother. Modern cars are problematic, can't really get away from that no matter what you buy, although the OP's car does seem like a lemon.
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Build quality and quality control on the MK7 is terrible. I will never buy another VW.
Me either. I wouldn't be as annoyed if the dealer actually are enough to get the problems fixed rather than just brush you off, as they won't get paid if no fault code is found, and they won't spend there time finding the problem.
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Ah I forgot I had creaky suspension too.. was in for a day to get that sorted too!
injector was at fault... not the turbo I was told, went to pick the car up and the original noise at 1700rpm it went in for on monday is still present and aknowledged exists.
I am ready to buy my old MK6 GTI back which had NO problems!
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it continues. pick the car up from garage and it develops a misfire within 10miles. AA called and find a ignition coil with the rubber sheath perforated. dealer calls today to say the parts are on back order, will be a few weeks!
the garage needs to start doing things.. as this is a complete joke now.
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I think mines a Friday afternoon car too.
Gearbox issues, there's a rattle at the rear, and the dealer broke the front strut when changing the gearbox.
Mines a 9 month old GTI PP, and I've just put a deposit down on an S3 Saloon.
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Buy a Dacia
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Really sorry to hear that mate - must be very frustrating to say the least !
Can only speak as I find and this is now our 6th VW in a row (3 Polo's, 2 Golfs and a Scirocco), and apart from a climate control panel needing replacing under warranty in the MK5 Golf and the door's adjusting on the Scirocco (frameless windows and wind noise at speed), all 6 has been pretty much bullet proof (touch wood), and as a brand my opinion is that they are certainly up there with the best marques.
As usual what let's them down is the UK agent (VW UK - totally clueless) and mainly apathetic dealers (although there are so good ones out there). Get those two sorted and I think it would cure most problems.
Whilst no manufacturer is ever going to produce cars that are 100% perfect 100% of the time, I do think what you are experiencing is well beyond what might be expected to be reasonable, and certainly the "Friday Afternoon" car syndrome springs to mind, but TBH, I thought that was a thing of the past with mostly fully automated production lines ?
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Sootchucker: You'd be surprised how little of the car's manufacture is automated in general at the big car manufacturers (I was at Sunderland Nissan lately for a jobs fair open day (an initiative ran by our company as we're getting made redundant next year). I was surprised how littl evehicle manufacture has moved on since I worked at the Ford Transit van plant in Southampton almost 20 years ago. The basic bodyshell is welded by robots, painted and cured in an infra-red oven by automated means. A few of the big things like windscreens and running gear will be put into place with robots (but likely secured by people on a line. All the heavy stuff like the suspension components will possibly be secured by robots after certainly being offered up by the robots taking the load. Once you start putting the interior in, there's very little room for a bulky robot to maneuvre inside the car. Almost all of the car's interior and most of the ancillaries under the bonnet will be fitted by people using air tools set to give at a certain torque.
What are the issues with any faulty car car though? A poorly fitted component that wasn't defective, or a correctly fitted defective component - in most cases I suspect it will be the latter - VWs component QC will be to blame for that. It'll all come down to money in the end though - if it costs twice as much to supply a component with a 0.05% failure rate rather than a 0.5% failure rate, the bean counters will be balancing up the higher cost of better components with the cost of remedial works and meeting in the middle somewhere.