GolfGTIforum.co.uk
Model specific boards => Golf mk7 => Topic started by: Aitchi on 11 October 2014, 21:18
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Ive owned my golf gti less that 3 months and when i was washing the car today i noticed what looked like a dent+chip from one of the "spokes" on the standard austin alloys! There's no marks to suggest kerbing and the mark is right on the centre of the polished face! What are my option's guys?
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Speak to dealer :smiley:
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Would i have to go to the dealer i bought the golf off?
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I think you'd be hard pushed to get a replacement as it could easily be caused via a stone chip or driver error. Not saying it is these things but I think the garage will argue that.
You might be fortunate to get a good will gesture out of the garage you bought the car from.
Any images of the damage?
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^+1, stonechips unlikely to be covered as they're not manufacturing defects.
I had 2 of my diamond cut alloys replaced under warranty on my mk6 GTD, as they'd succumbed to the dreaded whiteworm corrosion around the centre of each wheel. Dealer told me that if they'd been curbed or scuffed (they weren't), it was unlikely VW would've agreed to change them, as to do so would be considered to be 'betterment'.
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Ive owned my golf gti less that 3 months and when i was washing the car today i noticed what looked like a dent+chip from one of the "spokes" on the standard austin alloys! There's no marks to suggest kerbing and the mark is right on the centre of the polished face! What are my option's guys?
Is the damage dent/chip covered with laquer? if so it would suggest that it was there from time of manufacture.
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I thought VW try to sell you the Alloy Wheel Cover Plan to cover damage to Alloys like your stone chip, so they don't have to cover it on the warranty. This way they get a few extra quid out of you and avoid paying for the damage themselves. I had a scuff on one of my Austin alloy wheels and VW said there was nothing they could do about it on the warranty. I was facing repairing the damage myself by either replacing the wheel with new one or getting it refurbished.
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I thought VW try to sell you the Alloy Wheel Cover Plan to cover damage to Alloys like your stone chip, so they don't have to cover it on the warranty. This way they get a few extra quid out of you and avoid paying for the damage themselves. I had a scuff on one of my Austin alloy wheels and VW said there was nothing they could do about it on the warranty. I was facing repairing the damage myself by either replacing the wheel with new one or getting it refurbished.
Unless a scuff was present from delivery, i'd not expect VW to foot the bill, that's down to driver error.
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I thought VW try to sell you the Alloy Wheel Cover Plan to cover damage to Alloys like your stone chip, so they don't have to cover it on the warranty. This way they get a few extra quid out of you and avoid paying for the damage themselves. I had a scuff on one of my Austin alloy wheels and VW said there was nothing they could do about it on the warranty. I was facing repairing the damage myself by either replacing the wheel with new one or getting it refurbished.
Unless a scuff was present from delivery, i'd not expect VW to foot the bill, that's down to driver error.
Which is exactly what I am led to believe as well. Unless damage was due to transit during delivery, VW will most likely not pay for the damage to your alloys. If damage is incurred after you drive it off the forecourt they are your responsiblity to pay for repairs.
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Unless of course it is whiteworm and the rest of the wheel is in good shape.
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Unless of course it is whiteworm and the rest of the wheel is in good shape.
Yes, you can have a scuffed wheel and then have whiteworm originating in a non scuffed/chipped place to get a new wheel out of VW. Whiteworm is a funny thing, i've had 1 dealership outright refuse warranty replacement on a MK5 GT because basically the warranty "manager" (a 17 year old kid at the time) bottled it, thinking VW wouldn't pay out. Took it to another dealership group and they ordered the replacements straight away.
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Yes that is true but if you have any kind of kerbing or scratches they are going to be less favourable towards you especially if the damage is anywhere near the whiteworm as they could claim the damage is the cause of it and leave you to try and prove otherwise.