GolfGTIforum.co.uk
Model specific boards => Golf mk6 => Topic started by: passant on 07 October 2014, 15:07
-
Just posted regarding something else,
Whilst my car is in for servicing, they've rang me and said my EGR valve is dirty and needs replacing ( £1200 Job ), wouldn't my engine management light be on if this was the case? Or would this appear on code readers?
Thanks again guys.
-
Ha Ha Ha the dealer make me laugh so hard....£1200 for cleaning the ERG Valve, the EGR valves are like £150 or something.
And of course its dirty, carbon always build up there.. Plus, who do they know that unless they took it out? and at which point they could have cleaned it for you.
Pure jokers....
-
They'd have to inspect it, usually can be cleaned with a carbon solvent. If it was problematic it would have thrown up the engine management light, had this on a Golf mk5 2.0fsi. You could clear the code and so many drive cycles later it would pop back on again until the EGR valve was cleaned.
-
In talks with Volkswagen Head office - They've quoted £2120 for work that doesn't need doing, posted the picture on my twitter for everyone to see @tompassant, Will put the break down on there as well if your all interested, but they've said there was a build up of sut, on a remapped diesel car?! Who is this grease monkey who worked on my car!!!!
Also, reset the trip computer, the car didn't move off the car park ( they advised they'd road tested it ) and all sorts.
When I advised the garage that the car was checked by an independant mechanic for what car, and also myself, its gone from EGR Valve required, to EGR may be needed, luckily I have the print out to say that I require it.
Also the control bush they advised needed replacing last time, 15000 miles later has fixed itself and the front suspension is now in green on the health check! FUMING. :angry:
-
just egr delete it, map it in, 150 all in, nice clean engine problem solved
-
In talks with Volkswagen Head office - They've quoted £2120 for work that doesn't need doing, posted the picture on my twitter for everyone to see @tompassant, Will put the break down on there as well if your all interested, but they've said there was a build up of sut, on a remapped diesel car?! Who is this grease monkey who worked on my car!!!!
Also, reset the trip computer, the car didn't move off the car park ( they advised they'd road tested it ) and all sorts.
When I advised the garage that the car was checked by an independant mechanic for what car, and also myself, its gone from EGR Valve required, to EGR may be needed, luckily I have the print out to say that I require it.
Also the control bush they advised needed replacing last time, 15000 miles later has fixed itself and the front suspension is now in green on the health check! FUMING. :angry:
This why I only ever get services at a main VW garage, you need to find an honest Indy to keep your car running good.
-
You should just name and shame the garage on here and tell them at the service desk to check out the comments posted. As long as you post what they've said, stick to the facts etc. We as consumers don't complain enough. Mines booked in for a service next Friday with the heated rear window problem to be investigated, on the phone i reminded them it was a warranty job.
-
How many miles you got on it? I had mine replaced on my GTD at about 40k odd miles for it leaking oil. Not sure how they know its crudded up with out some serious dismantling first.
-
How many miles you got on it? I had mine replaced on my GTD at about 40k odd miles for it leaking oil. Not sure how they know its crudded up with out some serious dismantling first.
If it doesn't throw a fault code, not sure but it may show up on an emission test.
-
CORKILLS WIGAN - AVOID.
Garage has rang me today not happy that I've posted it to twitter and the forums ( twitter has 5000 followers haha ) telling me that it's damaging and that I should go back into the store.
I'm not being funny. The work doesn't need doing, had it checked again, I asked why they didn't clean it and they said that wasn't the solution, but if there was that much sut, how did they diagnose it? Trying to back out of a hole they're digging themselves.
It's done 115K, serviced every 6 months ( or less in my case ) By VW, cambelt changed 2000 miles early, I really do look after it like he's my child!!
On twitter I've only posted the Facts and figures and a nice picture of the bill #nothappy hahahaha
-
Just got off the phone with the Social Media Executive, who has said that I need to take it to another VW garage to have it looked at, but if they turn round and agree that the EGR valve doesn't need replacing, then she said 'it's down to opinions' even though they're all trained by master tech's, so really I'm going to get nowhere.
I asked when the Master Techs would be in the North West, so the people training these grease monkeys could look at my car, but she refused to comment.
-
The only reason I go to the stealers is to continue the Full VW Service History I've got, but now I'm thinking, what do they actually do when my car is with them?
Free Road test - not done ( as per tracker and also trip computer )
Stereo volume was at 3 /4 high when I turned it on
Diagnostic Report - Not Done.
So I paid them £503 to ruin my speakers and try and rip me off. ( for a cambelt and service )
Any advice here guys, not letting this one go!
-
can you post a picture of your engine with the plastic cover removed?
-
CORKILLS WIGAN - AVOID.
Garage has rang me today not happy that I've posted it to twitter and the forums ( twitter has 5000 followers haha ) telling me that it's damaging and that I should go back into the store.
I'm not being funny. The work doesn't need doing, had it checked again, I asked why they didn't clean it and they said that wasn't the solution, but if there was that much sut, how did they diagnose it? Trying to back out of a hole they're digging themselves.
It's done 115K, serviced every 6 months ( or less in my case ) By VW, cambelt changed 2000 miles early, I really do look after it like he's my child!!
On twitter I've only posted the Facts and figures and a nice picture of the bill #nothappy hahahaha
As long as you stick to the facts and figures you've done nothing wrong! As for getting anywhere you might be lucky. I once bought a new car off Arnold Clark with no mats, they were in the spec! manager said that no mats came with the car. He said his mother had bought a car off them with no mat! said to him if i was his mother i wouldn't let him in the house again! phoned their head office in Glasgow got the we buy in such bulk to keep the costs down they leave a lot of that stuff off the spec. Partners father bought a car off them...1 set of mats in the footwells and 1 set of mats in the boot!! I loathe seeing cars with Arnold Clark stickers on the rear window!!
-
can you post a picture of your engine with the plastic cover removed?
You mean the engine tray or the top of the engine?
-
CORKILLS WIGAN - AVOID.
Garage has rang me today not happy that I've posted it to twitter and the forums ( twitter has 5000 followers haha ) telling me that it's damaging and that I should go back into the store.
I'm not being funny. The work doesn't need doing, had it checked again, I asked why they didn't clean it and they said that wasn't the solution, but if there was that much sut, how did they diagnose it? Trying to back out of a hole they're digging themselves.
It's done 115K, serviced every 6 months ( or less in my case ) By VW, cambelt changed 2000 miles early, I really do look after it like he's my child!!
On twitter I've only posted the Facts and figures and a nice picture of the bill #nothappy hahahaha
As long as you stick to the facts and figures you've done nothing wrong! As for getting anywhere you might be lucky. I once bought a new car off Arnold Clark with no mats, they were in the spec! manager said that no mats came with the car. He said his mother had bought a car off them with no mat! said to him if i was his mother i wouldn't let him in the house again! phoned their head office in Glasgow got the we buy in such bulk to keep the costs down they leave a lot of that stuff off the spec. Partners father bought a car off them...1 set of mats in the footwells and 1 set of mats in the boot!! I loathe seeing cars with Arnold Clark stickers on the rear window!!
Go and take your car in for servicing with them, get a courtesy car, swipe things out the car as compensation and eBay them :grin:
-
First Picture is the health check from back in April, don't know if you can see or not but the Control bushes are in red and I got told required immediate attention.
(http://i1279.photobucket.com/albums/y540/passant125/photo3_zps29427d86.jpg) (http://s1279.photobucket.com/user/passant125/media/photo3_zps29427d86.jpg.html)
Second Picture, the Health check from the other day, I've not touched the Control bush or the rear wiper, and 15000 miles later they have repaired themselves, although Volkswagen have admitted that the mechanic probably looked over this ( not doing their job properly ), or because making up an EGR issue would earn him more money ( in case you didn't know I've discovered they are on health check commision for any extra work they get from the health checks, why do you think they're giving them away for free !?! )
(http://i1279.photobucket.com/albums/y540/passant125/photo1_zps9973ec81.jpg) (http://s1279.photobucket.com/user/passant125/media/photo1_zps9973ec81.jpg.html)
-
Common problems with a sooted up EGR valve are: rough idle or stalling. Failed emissions test. reduced engine performance surging during cruise conditions possible engine misfire. These would probably throw up P0400 or P0402 code. Your car was performing ok prior to the service?
-
Common problems with a sooted up EGR valve are: rough idle or stalling. Failed emissions test. reduced engine performance surging during cruise conditions possible engine misfire. These would probably throw up P0400 or P0402 code. Your car was performing ok prior to the service?
No engine codes flashed up when VW diagnosed it let alone when I did it, car is running like a dream, and as it always has done, its not in limp mode, no loss of power, and because my car is on the motorway everyday and the DPF is clear, my car doesn't smoke!
I can put a picture on here if needs be of my clear dash, I don't know what on earth is making them think the EGR has gone?!
-
You're probably right in your above post, working on a comission basis. I remember back in 77 Ford/garage brought out time for doing a particular job on a car. Say service an Escort 2 hours, you can bet your boots the mechanic did it in 1 and half hours. Then he would go and get another job. They of course earned a bonus! Ask yourself these questions...were all parts given out for the service used on the service etc etc.....
-
You're probably right in your above post, working on a comission basis. I remember back in 77 Ford/garage brought out time for doing a particular job on a car. Say service an Escort 2 hours, you can bet your boots the mechanic did it in 1 and half hours. Then he would go and get another job. They of course earned a bonus! Ask yourself these questions...were all parts given out for the service used on the service etc etc.....
How do you mean by that last bit?
Is it right that they won't listen to another garage ( such as a main ford dealer ) and that it only has to be VW?
But even if I take it to another VW garage then corkills of wigan ( the fraudsters in my case ) will just put it down to experience of two different mechanics and opinion. . . . meaning its just a waste of time?!
-
Depends on the individual doing the service. I wouldn't know if a Ford Main dealer diagnosing a problem on a VW would make the difference. At the end of the day they are all technicians. Ford petrol and diesel also have egr valves so they'll know what they're talking about.
-
In talks with Volkswagen Head office - They've quoted £2120 for work that doesn't need doing, posted the picture on my twitter for everyone to see @tompassant, Will put the break down on there as well if your all interested, but they've said there was a build up of sut, on a remapped diesel car?! Who is this grease monkey who worked on my car!!!!
Also, reset the trip computer, the car didn't move off the car park ( they advised they'd road tested it ) and all sorts.
When I advised the garage that the car was checked by an independant mechanic for what car, and also myself, its gone from EGR Valve required, to EGR may be needed, luckily I have the print out to say that I require it.
Also the control bush they advised needed replacing last time, 15000 miles later has fixed itself and the front suspension is now in green on the health check! FUMING. :angry:
Well look at the line: you reset the trip and it didn't move off the car park!! other people i know sometimes mark nut/bolt heads and check to see if they have been removed. The garage i used to use for my other car, when he inspected the brakes he inspected the brakes. Although no discs or pads were needed he would strip them down clean, copper grease them and take the rusted edge off the discs. He was meticulous.
-
Questioned the Service manager and he said no it did go out, I advised him the vehicle was tracked and he was speechless, and then started to get aggressive, "You've asked a question, let me finish speaking" this was amusing hearing him squirm, just wish it was under better circumstances!
Surely VW aren't going to let this one slide?
If my EGR was blocked would the Engine Management light come on?
I'm thinking it would, especially on a MK6?
-
Common problems with a sooted up EGR valve are: rough idle or stalling. Failed emissions test. reduced engine performance surging during cruise conditions possible engine misfire. These would probably throw up P0400 or P0402 code. Your car was performing ok prior to the service?
Yeh it would throw a code and the light will come on. Had this problem with mk5 2L fsi and it would throw the fault code. You could clear it but so many drive cycles it would come back on.
-
My 72 year old dad still services a lot of newer cars for his friends.
On all the service parts he writes the mileage on with a paint pen (OCD)
They then take it for the stamp service and get charged for oil, filters, pads etc etc.
You would be surprised how many times he gets them back with the parts he fitted still on the car and nothing touched.
Sometimes I am sure they only wash and hoover them out and put a cover on the seat......
Worst we have see is from Toyota, £2300 to fix a gearbox which should have cost about £700
-
I paint mark all my parts they willbe changing but more descretely than your dad. I then photograph them, before it goes in. Too many years working in garages to trust them especially main dealers.
-
I paint mark all my parts they willbe changing but more descretely than your dad. I then photograph them, before it goes in. Too many years working in garages to trust them especially main dealers.
I've been told to take my car into a VW Garage to get it diagnosed, won't they hold a record saying what work has been quoted elsewhere?
Even if I take it to two VW mechanics and they both agree that the EGR is fine, then apparently this will still lie down to opinion.
SO;
1) they won't listen to an independant Mechanic?
2) they won't listen to another VW mechanic?
3) they won't send a master tech out to me to have a look?
What can I do to actually prove there is NOTHING wrong with my car ?!
-
What do I do to prove my car is faultless?!
-
What do I do to prove my car is faultless?!
On another thread on a PCV problem i had a look at the You Tube videos and if your car drives ok as per the earlier post on the faults associated with the EGR valve the only thing would to strip it out and check it for carbon build up.
It might be on VW system try taking it to another VAG group dealership. Same platform. I used to take my VW to the Seat garage which was local. VW were happy from a service book stamp.
-
I have pm you passant.
-
What do I do to prove my car is faultless?!
On another thread on a PCV problem i had a look at the You Tube videos and if your car drives ok as per the earlier post on the faults associated with the EGR valve the only thing would to strip it out and check it for carbon build up.
It might be on VW system try taking it to another VAG group dealership. Same platform. I used to take my VW to the Seat garage which was local. VW were happy from a service book stamp.
They won't take Audis word for it, it HAS to be VW for some reason?!
Not liking how sly they are being. . .
-
I have pm you passant.
I appreciate it, thanks!
-
Ive reread your thread. Just forget VW franchise main dealers and take it to a specialist.
-
Ive reread your thread. Just forget VW franchise main dealers and take it to a specialist.
I know, but in order to prove to VW head office that they've tried ripping me off on numerous occassions they want me to take it to another VW dealership ( and they won't listen to anybody else for some reason. )
Not letting this go, really annoyed me this time!
I know the cars mechanically fine, as I say, its been looked over by myself and numerous mechanics!
-
But even if you proove it whats that achieved. Nothing will change at the dealership or VWuk. Your a small fish in a huge ocean of fish. imo you are just wasting time and money to proove a point that will make no difference or change anything.
The dealerships are independent companys to VWuk. VWuk use a call centre type company for customer service...
The health check form is known as an up selling tool in the industry, I know exactly how that form works...
Last time my mk6 was in it had cambelt needed changing on that form.. when its a chain! The time before that I walked in to collect my car with a friend who worked at the dealership chains other branch and he was in full uniform. The response was "You dont need this" and they hid the healthcheck form.
If you think challenging them makes a difference you may be disappointed.
-
Very frustrating, however the dealership aren't liking my campaign against them as they've contacted me on numerous occasions telling me to stop tweeting, And leaving reviews against them until I've been back into that branch? ( I've not ) search corkills wigan on google and hopefully you'll see my reviews haha!
I'm not letting them touch my car after this, they'll probably cut my cambelt In half haha!
I've booked the car into a couple of dealerships under a false plate for a free health check, can't wait for the results, I know I'm a small fish in a big ocean, but if it damages the dealers reputation further and I've warning others and hopefully preventing them being ripped off then I'm happy haha!
But had my mum taken my dads car in and they said it needs all this, she would have just done it, I know they're a business, but an unneccaery £2100 repair bill is a bit to far this time.
This is forgetting the fact that they passed my MOT and then 200 miles later on the service the brake pads were down to the metal and the car was unsafe to drive ( and I needed my alloys refurbishing again because the iron filings wouldn't come off - this annoyed me! )
-
"Your a man on a mission!" :grin:
-
So today I've been to Warrington VW And Inchcape VW and no one has found any issues with the EGR Valve! Warrington found NOTHING wrong with it, where as Inchcape found that the engine oil ( from my service last week ) was OVERFILLED!!! They also found some bump stops and bushes that need replacing that no one else picked up?!
No one found the actual under lying issue ( reverse light )
What to believe!?!
-
(http://i1279.photobucket.com/albums/y540/passant125/07F1F398-818A-46D8-8B99-6D49EB70893B_zpsbrdt8q96.jpg) (http://s1279.photobucket.com/user/passant125/media/07F1F398-818A-46D8-8B99-6D49EB70893B_zpsbrdt8q96.jpg.html)
(http://i1279.photobucket.com/albums/y540/passant125/2F4D75DE-34C9-4671-9190-E504801AB611_zps3cdnutxa.jpg) (http://s1279.photobucket.com/user/passant125/media/2F4D75DE-34C9-4671-9190-E504801AB611_zps3cdnutxa.jpg.html)
(http://i1279.photobucket.com/albums/y540/passant125/65116809-8F70-4C71-8630-76E4D1C099AB_zpsglkxaip9.png) (http://s1279.photobucket.com/user/passant125/media/65116809-8F70-4C71-8630-76E4D1C099AB_zpsglkxaip9.png.html)
-
Passant - tweets censored by Corkills?
Snoopy summed it up well, and yes for some reason their systems show the 2.0L TSI as having a cambelt...
There isn't any reason why a car out of manufacturers warranty should go to a franchised stealership.
You are the wrong type of customer, you are asking too many questions. You just pony up the cash.
Find a decent indy.
-
Passant - tweets censored by Corkills?
Snoopy summed it up well, and yes for some reason their systems show the 2.0L TSI as having a cambelt...
There isn't any reason why a car out of manufacturers warranty should go to a franchised stealership.
You are the wrong type of customer, you are asking too many questions. You just pony up the cash.
Find a decent indy.
I'm asking too many questions? how do you mean?!
And whats this about Corkills censoring my tweets?
-
Passant - tweets censored by Corkills?
Snoopy summed it up well, and yes for some reason their systems show the 2.0L TSI as having a cambelt...
There isn't any reason why a car out of manufacturers warranty should go to a franchised stealership.
You are the wrong type of customer, you are asking too many questions. You just pony up the cash.
Find a decent indy.
I'm asking too many questions? how do you mean?!
And whats this about Corkills censoring my tweets?
I went on Corkills Twitter feed and couldn't find any negativity :grin:.
I meant they want a customer who isn't interested in the finer detail lol, these dealerships often work in a somewhat scripted manner.
-
Very frustrating, however the dealership aren't liking my campaign against them as they've contacted me on numerous occasions telling me to stop tweeting, And leaving reviews against them until I've been back into that branch? ( I've not ) search corkills wigan on google and hopefully you'll see my reviews haha!
I'm not letting them touch my car after this, they'll probably cut my cambelt In half haha!
I've booked the car into a couple of dealerships under a false plate for a free health check, can't wait for the results, I know I'm a small fish in a big ocean, but if it damages the dealers reputation further and I've warning others and hopefully preventing them being ripped off then I'm happy haha!
But had my mum taken my dads car in and they said it needs all this, she would have just done it, I know they're a business, but an unneccaery £2100 repair bill is a bit to far this time.
This is forgetting the fact that they passed my MOT and then 200 miles later on the service the brake pads were down to the metal and the car was unsafe to drive ( and I needed my alloys refurbishing again because the iron filings wouldn't come off - this annoyed me! )
Iron out or iro-x would of got iron off the wheels
-
Tried EVERYTHING, the only thing that got it off was sanding them down! Was awful!
And of course you can't see any negativity on Corkills twitter account, they only want you to see the good stuff, not that some spotty faced teenager has been responsible for filling my car with oil and it turns out there is far too much oil in the car!