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Model specific boards => Golf mk7 => Topic started by: physio on 29 September 2014, 14:52

Title: Breakdown cover/roadside assistance.
Post by: physio on 29 September 2014, 14:52
hi guys
MY golf  GTi  is 1 year old on Friday
I have never had a  membership card or anything else regarding VW roadside recovery
so  now the  free 12 months cover is up  will they contact me  to see if I want to renew it ?
Orr has anybody  any recommendations as which service to use
 thanks
Title: Re: road side assistance
Post by: peterdoherty on 29 September 2014, 15:03
Mine is 11 months old and theyve been contacting me for the past month for a renewal - 2-3 letters
Title: Re: road side assistance
Post by: monkeyhanger on 29 September 2014, 15:31
They haven't asked me, and I'm almost a month expired. You never really see it mentioned now, but VW have some "mobility guarantee", meaning that if the car breaks down in warranty for anything that is attributed to warranty (ie not accident, running out of fuel, putting the wrong fuel in or puncture) they're obliged to get VW assistance to recover you FOC, Europe-wide. I wonder whether they've sneakily withdrawn it. With Seat you get 2 years breakdown cover, with Skids and Audi it's 3 years, we're definitely short-changed by VAG as VW drivers.
Title: Re: road side assistance
Post by: physio on 29 September 2014, 15:42
I will give them a call and see what they say then post it on this page
Title: Re: road side assistance
Post by: physio on 29 September 2014, 15:52
just rung them 
my car is on their system  ,she   did not know why I had not been contacted
its £99 for one year or £150 for 2 yrs  full cover  home assist etc
its the car that's covered
they do not send membership cards out
Title: Re: road side assistance
Post by: monkeyhanger on 29 September 2014, 18:18
^ makes sense, they've switched from RAC to AA recently the RAC, but seem to be sticking with the RAC rules of the car being covered (as a normal AA member you are covered, even as a passenger, not the car).

It's pricey cover but it's pretty much top tier level of cover you can expect from a breakdown firm.
Title: Re: road side assistance
Post by: Nobby VW on 29 September 2014, 20:43
Out of interest, I'm pretty sure if you purchased a Service Plan with your new car, Roadside assistance is
provided as part of that package for the duration of cover. Not sure if it can be purchased retrospectively.
Title: Re: road side assistance
Post by: monkeyhanger on 29 September 2014, 20:50
Out of interest, I'm pretty sure if you purchased a Service Plan with your new car, Roadside assistance is
provided as part of that package for the duration of cover. Not sure if it can be purchased retrospectively.

Never heard of that as a selling point, i'd have thought they'd be telling us all if that is the case - my last 3 VWs have had a service pack with them. I do know that with the VW "mobility guarantee", you had to keep your car serviced by a VW franchised workshop to get it.
Title: Re: road side assistance
Post by: ChrisUK01 on 29 September 2014, 22:21
At the end of the 12th months I would hunt around for a better deal I used to have RAC for under 100 and it covered me for *any* car I drove.
Title: Re: road side assistance
Post by: p3asa on 29 September 2014, 22:56
Do you maybe have a bank account that offers road side assistance?
Our Lloyds bank account offers free AA cover which I didn't have a clue about until the Mrs mentioned it.
I think a few banks offer something similar?
Title: Re: road side assistance
Post by: monkeyhanger on 30 September 2014, 06:22
Some of the monthly fee bank accounts do the breakdown cover,  holiday ins etc, they're expensive if you don't use the perks.
Title: Re: road side assistance
Post by: mrlapou on 02 October 2014, 22:39
most cost effective breakdown cover I've found is through CMSA
Title: Re: road side assistance
Post by: marnie on 02 October 2014, 22:49
I might have to read it again, but from what I read it doesn't give you 'relay'. It will recover your car to a repairer and arrange a hire car or accommodation.
Title: Re: road side assistance
Post by: GolfTi on 03 October 2014, 21:14
It also gives you European cover which is very useful for me. Not a bad price either when you compare it to full AA or RAC cover.
Title: Re: road side assistance
Post by: physio on 04 October 2014, 14:31
phoned them again fri afternoon  was told full package £79  ???
so decided to take it at that price . got 28 day cooling off period 
Title: Breakdown cover renewal?
Post by: mcmaddy on 12 October 2014, 14:09
Has anyone bothered to renew the breakdown cover once the year is up?
Title: Re: Breakdown cover renewal?
Post by: Brenbo on 12 October 2014, 15:21
I usually do not bother.  But on this instance I have renewed my Breakdown Cover for 2 years.
Title: Re: Breakdown cover renewal?
Post by: Jimble on 12 October 2014, 15:55
I always renew mine for year two and three, there generally isn't a great deal difference in cost usually so not worth the hastle imo, or do you mean you wouldn't bother with breakdown cover at all??
Title: Re: Breakdown cover renewal?
Post by: physio on 12 October 2014, 17:10
I started  a thread on this 2 weeks ago under  :    roadside assistance :

Title: Re: Breakdown cover renewal?
Post by: Jimble on 12 October 2014, 18:22
I started  a thread on this 2 weeks ago under  :    roadside assistance :


Merged :afro:
Title: Re: Breakdown cover/roadside assistance.
Post by: monkeyhanger on 12 October 2014, 19:05
Change breakdown cover every year via a cashback website (if this infringes any paid links for the site, please feel free to delete). As a new customer you usually get more than half the premium back in cashback.