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Model specific boards => Golf mk7 => Topic started by: simoor on 14 May 2014, 14:56

Title: Electronic Brake - Car Recall
Post by: simoor on 14 May 2014, 14:56
I just had VW Chester on the phone saying that my car needs to have a software update for the Electronic Brake, the car was delivered in July, the person on the phone stated she has another 15 people to call today, watch out for the call. I can't see a recall status on the website for my car:

http://www.volkswagen.co.uk/owners/recallsSubmit

Maybe they just enjoy classing everything as a 'recall'

Simon
Title: Re: Electronic Brake - Car Recall
Post by: 2014GTi on 14 May 2014, 15:16
"Good news! There are no Safety Recalls outstanding for your Volkswagen"

Mine was delivered December 2013  :smiley:
Title: Re: Electronic Brake - Car Recall
Post by: Mr Savage on 14 May 2014, 15:21
I just had a missed call from a withheld number too. Was probably VW recalling mine too. September was the arrival date.
Title: Re: Electronic Brake - Car Recall
Post by: TheCarMadDad on 14 May 2014, 16:34
Funny how when VW issue a recall it goes un noticed by the media. However, when Toyota issues a recall all hell breaks loose! Same for other German manufacturers...
Title: Re: Electronic Brake - Car Recall
Post by: simonpolly on 14 May 2014, 17:09
Picked mine up 0n 9/9/2013,just checked online and it says no recalls  :undecided:
Title: Re: Electronic Brake - Car Recall
Post by: CraigW on 14 May 2014, 17:19
Picked mine up in July 2013 and no recall required according to the website
Title: Re: Electronic Brake - Car Recall
Post by: monkeyhanger on 14 May 2014, 17:26
Nothing for mine. Considering i've already had a warranty fix on my electronic handbrake after failure, mine has probably been dealt with.
Title: Re: Electronic Brake - Car Recall
Post by: dippy_x on 14 May 2014, 17:54
Picked mine up in Nov and the website says no recall for my car.  I question the reliability of the website - CraigW - yours was one of the first - unless they have done the upgrade at one of your other visits back to the garage...
Title: Re: Electronic Brake - Car Recall
Post by: CraigW on 14 May 2014, 18:04
Picked mine up in Nov and the website says no recall for my car.  I question the reliability of the website - CraigW - yours was one of the first - unless they have done the upgrade at one of your other visits back to the garage...

I'm not aware of any upgrade pal but it's been in and out of the dealer a number of times so anything is possible  :smiley:
Title: Re: Electronic Brake - Car Recall
Post by: monkeyhanger on 14 May 2014, 18:44
Maybe the update isn't considered critical enough a safety risk to warrant a proper recall. In that case, they'll just do all kinds of updates to the car without telling you anything - next time they see it for a service or warranty work.
Title: Re: Electronic Brake - Car Recall
Post by: TheCarMadDad on 14 May 2014, 18:58
Maybe the update isn't considered critical enough a safety risk to warrant a proper recall. In that case, they'll just do all kinds of updates to the car without telling you anything - next time they see it for a service or warranty work.

The majority of recalls carried out by Toyota aren't considered a safety risk (a lot of the time Toyota issue them without an incident ever occurring on the roads) but they still carry them out. BMW in particular have a terrible recall record, much worse than Toyota. The reason no one knows about them however is because of the way they handle them. Where as Toyota take preventative measures, BMW wait for something to happen because they don't want anything to get in the way of their shiny image! Toyota put safety before image I guess.
Title: Re: Electronic Brake - Car Recall
Post by: dippy_x on 14 May 2014, 19:43
To be fair, haven't Toyota had some pretty bad failures?  Their head honcho was called before the US senate to testify after their accelerator failures.   They have been on top of their recalls ever since.
Title: Re: Electronic Brake - Car Recall
Post by: R20TNR on 14 May 2014, 23:23
This just happened to me about an hour ago.  :sad:

(http://i161.photobucket.com/albums/t212/4motions/Golf/20140514_222833_zpsaf5ffab2.jpg) (http://s161.photobucket.com/user/4motions/media/Golf/20140514_222833_zpsaf5ffab2.jpg.html)

(http://i161.photobucket.com/albums/t212/4motions/Golf/20140514_222812_zps00b6571c.jpg) (http://s161.photobucket.com/user/4motions/media/Golf/20140514_222812_zps00b6571c.jpg.html)

(http://i161.photobucket.com/albums/t212/4motions/Golf/20140514_222759_zps799e5ab3.jpg) (http://s161.photobucket.com/user/4motions/media/Golf/20140514_222759_zps799e5ab3.jpg.html)

(http://i161.photobucket.com/albums/t212/4motions/Golf/20140514_222744_zps19e64843.jpg) (http://s161.photobucket.com/user/4motions/media/Golf/20140514_222744_zps19e64843.jpg.html)

(http://i161.photobucket.com/albums/t212/4motions/Golf/th_HandbrakeFailure_zpsd4165749.jpg) (http://i161.photobucket.com/albums/t212/4motions/Golf/HandbrakeFailure_zpsd4165749.mp4)

Not having much luck with the electronics lately...

1. Handbrake failure - latest problem tonight
2. Drive Assist - intermittent problems with the car emergency braking itself (currently disabled)
3. Parking Sensors - Deciding to go off as if you are about to hit someone even though no objects are near the car.

Would anyone by any chance know on what grounds a car can be rejected? ie: how long after taking ownership or the severity of the problems with the car. I really don't want to end up rejecting the car but with the problems I am having surely it could end up with my GTI being exchanged/ replaced?
Title: Re: Electronic Brake - Car Recall
Post by: Mr Savage on 14 May 2014, 23:46
I've not been using Auto-Hold because I don't like the delay of the handbrake releasing when accelerating. I know it's very slight but I find it very annoying. It turned out not to be VW ringing me and mine says no recall's outstanding on the website so looks like it's just yourself with the "recall" if it actually even is a recall!
Title: Re: Electronic Brake - Car Recall
Post by: peterdoherty on 14 May 2014, 23:59

Would anyone by any chance know on what grounds a car can be rejected? ie: how long after taking ownership or the severity of the problems with the car. I really don't want to end rejecting the car but with the problems I am having surely it could end up with my GTI being exchanged/ replaced?

I don't know if there are any official rules but would imagine that as you've done less than 1000 miles you would be well within your rights to start discussing this with your dealer as a serious option. There was talk of this on another thread previously and you have to give them the chance to fix before being able to reject
Title: Re: Electronic Brake - Car Recall
Post by: VWcezGTI7 on 15 May 2014, 02:06
Maybe the update isn't considered critical enough a safety risk to warrant a proper recall. In that case, they'll just do all kinds of updates to the car without telling you anything - next time they see it for a service or warranty work.

The majority of recalls carried out by Toyota aren't considered a safety risk (a lot of the time Toyota issue them without an incident ever occurring on the roads) but they still carry them out. BMW in particular have a terrible recall record, much worse than Toyota. The reason no one knows about them however is because of the way they handle them. Where as Toyota take preventative measures, BMW wait for something to happen because they don't want anything to get in the way of their shiny image! Toyota put safety before image I guess.

Toyota's recall might have been the largest in terms of car quantity but certainly not the most terrifying! Mazda issued a car recall for 42,000 Mazda 6s in North America about a month ago involving the blockage of some vents in the engine due to spiders nesting and weaving webs all over the place. I would rather have faults in my Electric Handbrake or Accelerator than have spiders in my car! :laugh: Even the best of manufacturers require car recalls with much more severe cases. Consider it a blessing that the defects in the Mk7 are minimal so far and I hope it stays that way.
Title: Re: Electronic Brake - Car Recall
Post by: mcmaddy on 15 May 2014, 08:13
This isn't a recall it's a workshop update.
Title: Re: Electronic Brake - Car Recall
Post by: Brenbo on 15 May 2014, 17:52
I can confirm my car although driving fine since October last year has been recalled.  Infact if I can remember clearly, my Civic Type-R was also called back for a Handbrake issue.  Why is it always the handbrake that gets recalled on cars I own? :huh:
Title: Re: Electronic Brake - Car Recall
Post by: Bandit127 on 15 May 2014, 18:20
This isn't a recall it's a workshop update.
This.

There are no news reports and nothing on the VOSA recall website (http://www.dft.gov.uk/vosa/apps/recalls/searches/search.asp). I suspect the OP's dealer was being proactive in calling people up for the software fix, rather than having to deal with complaints.
Title: Re: Electronic Brake - Car Recall
Post by: Brenbo on 15 May 2014, 19:13
I haven't had any sign of an issue yet, nor do I expect there to be one.  I suspect I will book it in for a week or two weeks time just to say I have done it. 
Title: Re: Electronic Brake - Car Recall
Post by: dirvy on 21 May 2014, 16:55
Just back from garage.  Light fault warning sorted by software date.

They also did an electronic brake recall while it was in


Red crash alert came on with brake assist on way home, twit ahead not indicating . Don't remember it being that fierce before recall.