GolfGTIforum.co.uk

Model specific boards => Golf mk7 => Topic started by: GTI_for_her! on 21 December 2013, 00:43

Title: Warranty vs ACC shock absorbers
Post by: GTI_for_her! on 21 December 2013, 00:43
Hello all,
As our Gti is due to arrive in the near future and we potentially may want to keep it beyond 3 years I thought I'd have a look at the extended warranty.
Listed in the non-covered wear and tear items are shock absorbers.

As our car is fitted with ACC the thought of one of the dampers failing and not being covered does not exactly fill me with glee as no doubt the cost of repair would be ridiculous.

Now I appreciate that I'm possibly getting years ahead of myself and with any luck it'll never happen but do any MK6 / Roc owners have any knowledge of any ACC failures or is it a fairly reliable system.
Are the shocks as robust as standard shocks and likely to last long enough if not abused.

Finally, anybody any experience of VW's attitude to any failures?

Sometimes its best not to read up on stuff and just live in ignorance!!!
Title: Re: Warranty vs ACC shock absorbers
Post by: mcmaddy on 21 December 2013, 07:14
if the shock absorber fails in warranty period it should be replaced but normal wear and tear age/use won't be. same for most warrantable items really. as for VW warranty itself it depends on what dealer you go to unfortunately as not all have the same view.
Title: Re: Warranty vs ACC shock absorbers
Post by: GrahamFR on 21 December 2013, 07:24
Are the acc shocks more expensive than normal ones?
Title: Re: Warranty vs ACC shock absorbers
Post by: 2014GTi on 21 December 2013, 08:23
Are the acc shocks more expensive than normal ones?
Good question, I remember that the hydraulic Audi RS4/6 suspension shocks had big problems which Audi acknowledged and extended the warranty on including revised parts.
Hopefully Volkswagen have got the reliability and manufacturing cost down on this latest generation DCC?
I do think that they should be covered under warranty though.
Any reports of VW DCC failures on the internet?
Title: Re: Warranty vs ACC shock absorbers
Post by: Munrohuna on 21 December 2013, 09:17
Hi the extended warranty can only be added at time of order or when vehicle is still at stage 1 of the ordering process at the price given eg £499 for 5 yr warranty. If you add it now or at the end of 3 years it will be much more expensive I'm afraid.
Title: Re: Warranty vs ACC shock absorbers
Post by: Snoopy on 21 December 2013, 09:22
Bit of advice look at the VW terms and conditions of the standard 3 year warrenty (it use to be on their website) you may get a shock about whats not covered in that period for the same reasons :wink:
Title: Re: Warranty vs ACC shock absorbers
Post by: mike. on 21 December 2013, 10:00
Standard shock is £80 each for the front, £90 each for the rear.

ACC Shock is £224 each for the front, £238 each for the rear.
Title: Re: Warranty vs ACC shock absorbers
Post by: GTI_for_her! on 21 December 2013, 13:31
Hi the extended warranty can only be added at time of order or when vehicle is still at stage 1 of the ordering process at the price given eg £499 for 5 yr warranty. If you add it now or at the end of 3 years it will be much more expensive I'm afraid.

Thanks for that, I'll just have to hope I get a good one.
I mistakenly thought that any extended warranty would just be added at the point of delivery similar to the service plan but obviously not.
Its not the end of the world I had just considered it for long term peace of mind. Knowing me I'll change the car after 2 years anyway!!
Title: Re: Warranty vs ACC shock absorbers
Post by: mcmaddy on 21 December 2013, 18:24
you can add the vw extended warranty right up until the car is first registered. once it's registered you can't do the extended 5 year job.
Title: Re: Warranty vs ACC shock absorbers
Post by: monkeyhanger on 21 December 2013, 19:38
Had ACC/DCC issues with my 1st Scirocco, not shocks though, sensory malfunction. Sensor failures both happened in consecutive winters.
Title: Re: Warranty vs ACC shock absorbers
Post by: JB GTI on 30 December 2013, 19:38
I have had two Scirocco's both with Adaptive Chassis Control (DCC) and neither have given a moments trouble in nearly 6 years worth of driving.
Title: Re: Warranty vs ACC shock absorbers
Post by: GrahamFR on 30 December 2013, 19:49
Had ACC/DCC issues with my 1st Scirocco, not shocks though, sensory malfunction. Sensor failures both happened in consecutive winters.

Standard springs?