GolfGTIforum.co.uk
Model specific boards => Golf mk7 => Topic started by: Skinnee D on 14 December 2013, 06:56
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Guys - for those of you who purchased the 3-year prepaid service plan: -
In the small print on my version it states that brake fluid changes are excluded, which is at odds with VW's latest price list (page 21). I also asked VWCS the same question some time ago and they confirmed it is included. Just sent the dealer a question.
Appreciated if you could have a quick look and see if your docs are the same as mine - it's under 1. Definitions - Service. Thanks. :smiley:
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The service plan should include everything that needs doing for the three year period apart from normal wear and tear items like tyres and wiper blades etc.
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I agree that it should include everything needed apart from wear & tear items.
I'm going to get mine serviced every 10k miles :)
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The 3rd annual service on the service plan includes a brake fluid change, after that it is supposedly every 2 years when you're paying for it yourself. Every 2 years is beyond excessive if your system is properly sealed with no leaks and no means for water to get in.
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yes - can confirm on that. We have a Polo GTI on a 3 year service plan, and have just had the brake fluid changed as part of the plan. MOT cost however is excluded, not that you MK7 guys need to worry about that just yet! :smiley:
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Had the 3 year plan on my mk 6. The brake fluid was changed on the 3rd service. This was around her 3rd birthday because I do far less than 10k miles annually.
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Hi there, due to take delivery of Gti early in new year and I'm looking to add the fixed price service plan.
The car is through drive the deal and coming from Kent but I'll obviously be using a local dealer for the servicing.
Reading the VW website it says the plan can be taken out within 90 days of purchase.
Do you think it would be better sorting it all out at purchase time or waiting and arranging the service plan with the dealer I'm going to be servicing the car with.
I've no doubt they wont be impressed that I didn't buy the car from them but they were given a chance to quote me and wouldn't budge from list price.
Any thoughts from anyone in similar position?
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Hi there, due to take delivery of Gti early in new year and I'm looking to add the fixed price service plan.
The car is through drive the deal and coming from Kent but I'll obviously be using a local dealer for the servicing.
Reading the VW website it says the plan can be taken out within 90 days of purchase.
Do you think it would be better sorting it all out at purchase time or waiting and arranging the service plan with the dealer I'm going to be servicing the car with.
I've no doubt they wont be impressed that I didn't buy the car from them but they were given a chance to quote me and wouldn't budge from list price.
Any thoughts from anyone in similar position?
I would just buy it from the supplying dealership. :smiley:
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Guys - for those of you who purchased the 3-year prepaid service plan: -
In the small print on my version it states that brake fluid changes are excluded, which is at odds with VW's latest price list (page 21). I also asked VWCS the same question some time ago and they confirmed it is included. Just sent the dealer a question.
Appreciated if you could have a quick look and see if your docs are the same as mine - it's under 1. Definitions - Service. Thanks. :smiley:
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Be interested to see what happens if like me you do the 30,000 miles before the three years threshold.
I'm pretty sure they won't cover the first brake fluid change at the 3 year point.
Thats why there is an exclusion clause in the small print.
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Someone who isn't supplying the car will not discount the service pack just to get your servicing business. Buy it from the supplying dealer and if you're financing you can lump it in on the cost of the car.
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I've no doubt they wont be impressed that I didn't buy the car from them but they were given a chance to quote me....
The service counter staff will not know or care where you bought the car from. Its just another car booked in to them.
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I must say I personally think it's a shame that so many people appear to place so little value on having and building a relationship with their local dealership, I got some discount from list price on our car but not anywhere near a ' Drive the deal' price. If people carry on buying on price alone we will no longer have shops/dealerships to look at and visit to help us make informed choices.
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I agree, if it wasn't for the relationship with my dealership I would have never got a discount better than DTD.
But for many, a saving is still a saving and the more you can save, the more it's in your pocket.
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I must say I personally think it's a shame that so many people appear to place so little value on having and building a relationship with their local dealership, I got some discount from list price on our car but not anywhere near a ' Drive the deal' price. If people carry on buying on price alone we will no longer have shops/dealerships to look at and visit to help us make informed choices.
When there's a couple of thousand quid at stake in the decision, I could do without a friendly face if they're going to give me a sh!te part-ex price and no discount. If there's a couple of hundred quid in the "price to change" by staying local then I will, and I have. Competition is healthy for the consumer. When there's £5200 profit in a £26k car plus maybe £3k to be made in the part ex, most places can afford to give a discount.
My most local dealership offered no discount at point of ordering (Good Friday, before any discounts were apparent), and a lowish part-ex. I always go to one of the two local branches for servicing/warranty work because one is close to work and one is close to home. I tried my luck at the rival local(ish) dealership group and it paid off. I was almost £2000 better off going to the other place. They are very friendly and accommodating at car purchase time, but a little too far to practically go for servicing/warranty. So I have a decent relationship with both places, but for very different reasons.
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It all depends at what price you value a relationship with the local dealer.
I gave my local dealer a chance to beat the DTD quote by telling him exactly what it was. He tried his best but in the end was still about £900 off even after a 11% discount. In the end I decided to continue my relationship with the local dealer. It hasn't been smooth sailing but they've been exemplary and I strongly believe I wouldn't have the same level of satisfaction going through DTD. My car is here but I haven't taken delivery yet but I don't have any fears of being left high and dry in the after sales period should any need arise. Perhaps I was wrong and I'll never know the level of service I could have had elsewhere but it was well worth it for me so no regrets so far.
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I gave my local dealer the chance too - 6% off list. Went to DtD and they introduced me to another dealer about an hour away - 12% off! Thats over £1,500 difference.
I will still have the car serviced locally so I do maintain a 'relationship' with the dealer but will not favour them to the tune of £1,500 over a rival franchised dealer selling the exact same product.
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No idea why my original post came in here.
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Thanks all for the info on the service plan :smiley:
I bought mine a couple of months in, and received the agreement this week with the small print where it states that the brake fluid is excluded. The dealer's looking into it.
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Thanks for opinions chaps, will just get the service plan sorted at point of purchase.
For those bemoaning not sticking with local dealers. I gave them the DTD price and also one from another main dealer explaining that I didn't expect them to beat it due to their overheads but at least try and give me a competitive price. Their email reply was, quote " I'm sorry but we wont be supplying your new Golf Gti as our price will be as near as possible to list". They obviously don't need the business.
I also sold the other halfs Audi A3 a couple of months ago privately for £1500 more than the trade in price.
All in all I'm looking at about £5000 difference. (less the £500 for the 2005 Focus diesel with 140,000miles she's pootling about in for the winter!!)
I don't mind paying for local service but they have to actually try and provide some first!!