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Model specific boards => Golf mk7 => Topic started by: Dan Burnley on 03 December 2013, 08:48

Title: VW Online Tracker
Post by: Dan Burnley on 03 December 2013, 08:48
Can anyone please tell me how many weeks before your estimated build week that it shows build week confirmed on the online tracker?
Title: Re: VW Online Tracker
Post by: Chief1337 on 03 December 2013, 08:52
It's usually 4 weeks before and the tracker usually only 'changes' to 'build week confirmed' on a Sunday.
Title: Re: VW Online Tracker
Post by: Mark V GTD on 04 December 2013, 13:54
Thought you were getting yours much sooner Damian - are they messing you around?
Title: Re: VW Online Tracker
Post by: JamesR27 on 04 December 2013, 16:55
My tracker updated on Thursday night/Friday morning

Might be worth checking then or trying VW
Title: Re: VW Online Tracker
Post by: andygou on 13 December 2013, 20:35
Hi all

beware: the tracker seems to be telling porkies again - my car has been showing as in transit since 23rd November, but my dealer confirms it arrived in the country some time ago.

Unfortunately, I can't pick it up yet as I'm going for a 14 plate registration
Title: Re: VW Online Tracker
Post by: C2K on 13 December 2013, 20:41
Geez you're miles away from 14 plate,  it'll be sitting around for months!  :s
Title: Re: VW Online Tracker
Post by: CraigW on 13 December 2013, 22:47
Hi all

beware: the tracker seems to be telling porkies again - my car has been showing as in transit since 23rd November, but my dealer confirms it arrived in the country some time ago.

Unfortunately, I can't pick it up yet as I'm going for a 14 plate registration

Don't think I would want my new car sitting at the dealership for 4 months  :shocked:
Title: Re: VW Online Tracker
Post by: Mark V GTD on 13 December 2013, 23:40
I agree- although I would take it in first week january - at least then its a proper 2014 registered car. Thats would make sense!
Title: Re: VW Online Tracker
Post by: andygou on 14 December 2013, 22:38
Hi all

beware: the tracker seems to be telling porkies again - my car has been showing as in transit since 23rd November, but my dealer confirms it arrived in the country some time ago.

Unfortunately, I can't pick it up yet as I'm going for a 14 plate registration

Don't think I would want my new car sitting at the dealership for 4 months  :shocked:

To be fair, its two months not four. Unfortunately timing for disposal of present car etc. was all arranged on the basis of VW's estimated 26 week delivery timetable......the GTI actually arrived in about 14 weeks leaving me a little bit caught out!
Title: Re: VW Online Tracker
Post by: Dan Burnley on 14 December 2013, 23:28
How long is the process usually from the build week until it arrives at the dealer?  :rolleyes:
Title: Re: VW Online Tracker
Post by: stiggy786 on 14 December 2013, 23:37


To be fair, its two months not four. Unfortunately timing for disposal of present car etc. was all arranged on the basis of VW's estimated 26 week delivery timetable......the GTI actually arrived in about 14 weeks leaving me a little bit caught out!

Absolutely same position. Saw my car this week to make sure everything was there and arranged delivery time on morning of March 1st - dealer reckons there's so much tech on the car it'll take 2hours to go through it all! It's now gone to the covered compound. About 2 months till it returns for PDI in mid-Feb. Worry not it'll be absolutely fine!
Title: Re: VW Online Tracker
Post by: Mark V GTD on 15 December 2013, 01:44
the GTI actually arrived in about 14 weeks leaving me a little bit caught out!
If that happened to me I would tell them to take the car in to stock and order me a new one. No way I would want my pride and joy laid up in winter for 2.5 months!!!
Title: Re: VW Online Tracker
Post by: NumberedJester on 15 December 2013, 03:10
I have to say, I cannot believe how bad VW are for ordering a car from.

Ok, yes Im in Norn Iron (Northern Ireland) so orders may not be just a quick as the mainland but I ordered a GTD on the 27th Sept (may be a day or 2 out) and as of tonight, I still dont have a f&^king buld date. Jesus wept, when I ordered it the dealer said it would be here by the end of November  :grin: Not that I was bothered at the time, as I wanted to wait until after Jan 1st so it would be a 2014 car.

When I called the dealer (about not even having an order number after 5 weeks) I was assured my car was scheduled for BW5 2014 and should be here by the 2nd week of March, dafuq??  :angry: Now this is just turning into a fecking joke. How can a company fall so quickly behind in orders?

But in good news, I checked the order sheet from the dealer and it states delivery as 31st Jan, so I can tell them to stick it where the sun dont shine and get my deposit back in 6 weeks. (GT86 here we come)
Title: Re: VW Online Tracker
Post by: peterdoherty on 15 December 2013, 03:17
I have to say, I cannot believe how bad VW are for ordering a car from.

Ok, yes Im in Norn Iron (Northern Ireland) so orders may not be just a quick as the mainland but I ordered a GTD on the 27th Sept (may be a day or 2 out) and as of tonight, I still dont have a f&^king buld date. Jesus wept, when I ordered it the dealer said it would be here by the end of November  :grin: Not that I was bothered at the time, as I wanted to wait until after Jan 1st so it would be a 2014 car.

When I called the dealer (about not even having an order number after 5 weeks) I was assured my car was scheduled for BW5 2014 and should be here by the 2nd week of March, dafuq??  :angry: Now this is just turning into a fecking joke. How can a company fall so quickly behind in orders?

But in good news, I checked the order sheet from the dealer and it states delivery as 31st Jan, so I can tell them to stick it where the sun dont shine and get my deposit back in 6 weeks. (GT86 here we come)

To be fair the NI dealers is one of the reasons why I ordered from a dealer on the mainland and drive it back.

Surprised that any dealer gave u that timescale given the waiting list since release and it would normally take 12 weeks for any new car
Title: Re: VW Online Tracker
Post by: 2014GTi on 15 December 2013, 08:26
You've been told porkies as the lead time here in the UK is 25 weeks, not sure if Ireland is any different?
I was one of the very lucky ones to have had my car delivered in under 13 weeks :)
My dealership is fab!
Title: Re: VW Online Tracker
Post by: Mark V GTD on 15 December 2013, 10:18
If you were promised the car for this year and now told that it will be BW5 next year and this is not acceptable to you then get your deposit back now. You can cancel at any time and get your deposit back as the goods have not been supplied.
Title: Re: VW Online Tracker
Post by: stiggy786 on 15 December 2013, 10:53
the GTI actually arrived in about 14 weeks leaving me a little bit caught out!
If that happened to me I would tell them to take the car in to stock and order me a new one. No way I would want my pride and joy laid up in winter for 2.5 months!!!

In an ideal world yes but as we've seen on here there's far too much variability in lead times to be able to say with any confidence when the newly ordered car will arrive. There was a slight problem with my order after it arrived and the dealer offered to reorder but couldnt quote a lead time with any certainty. He says vw have reduced the lead time they can quote to customers to 18 weeks now (mine came in 12) but said it wouldn't be before April/May.

 I want mine not a day later than 1 march and now that it's arrived, all uncertainty surrounding that has gone.

Many stock ordered cars, especially higher end ones frequently hang around in compounds or on the forecourt for weeks before they are sold. If it's in a covered lot I don't think winter should affect.
Title: Re: VW Online Tracker
Post by: TigerERA004 on 28 December 2013, 23:29
hopefully mine will change towards the end of December then. Ordered 9th October, I have an email from the dealer which states confirmed build week as 4/14 but nothing is confirmed on the trackmyorder system - its still showing as "with the factory"

Submitted my company car forms 3rd week of September
Suspect the order date was similar to yours
Mine went from "with factory" to "in build" just over a week ago.
I wont be able to collect till the Scirocco lease expires 2nd week of March
Title: Re: VW Online Tracker
Post by: matt2 on 29 December 2013, 09:51
The order tracker is switched off again whilst they make improvements.

Wonder if that is aesthetic improvements or are they actually going to have a go at reliability of information? :-p
Title: Re: VW Online Tracker
Post by: JB GTI on 29 December 2013, 10:25
I have just checked and mine has moved back from Build In Progress ( which my dealer had already suggested was wrong compared to his info) and now shows as build Week confirmed as wc 13th Jan which now aligns with what he said a couple of weeks ago.
Not bothered by having to wait for it as I know it is being kept inside and as long as it is built properly with the right options. I know he will give me call when it arrives at their pdi centre and I will go and take a look to satisfy my curiosity. My dealer is very laid back and have no problem keeping it until I am ready to take delivery late April. That way the worst of the winter will be long gone and can look forward to a nice long summer and longer days to enjoy it.
Done the winter pick up and won't be doing it again !! The anticipation and excitement of owning a shiny new car disappear when it is crapped up to high heaven within hours and then it is dark more than it is light for weeks on end !!
Title: Re: VW Online Tracker
Post by: matt2 on 30 December 2013, 18:59
Mine is now build week confirmed for mid-January which is good news. Should have the car for early March.
Title: Re: VW Online Tracker
Post by: JB GTI on 30 December 2013, 19:17
Mine is now build week confirmed for mid-January which is good news. Should have the car for early March.
Sounds like the same week as mine.
Title: Re: VW Online Tracker
Post by: Dan Burnley on 30 December 2013, 20:10
Just checked the tracker and mine has finally changed, build week com 13/01/14! A long exciting wait coming to an end...... :laugh: :laugh: :laugh:
Title: Re: VW Online Tracker
Post by: Climb_Ne on 31 December 2013, 15:14
I'm also in the previously in build error and I'm now confirmed for 20/01/2013. VW and the time travelling factory!
Title: Re: VW Online Tracker
Post by: JB GTI on 31 December 2013, 15:49
Just checked the tracker and mine has finally changed, build week com 13/01/14! A long exciting wait coming to an end...... :laugh: :laugh: :laugh:

When did you order yours ?? 
Title: Re: VW Online Tracker
Post by: Dan Burnley on 31 December 2013, 17:11
Just checked the tracker and mine has finally changed, build week com 13/01/14! A long exciting wait coming to an end...... :laugh: :laugh: :laugh:

When did you order yours ??


End of August, feels like a year ago though! :sad:

I'm presuming that it won't be ready to collect until Feb sometime, so might as well wait an extra 3-4weeks for a new 14 plate.... :grin:
Title: Re: VW Online Tracker
Post by: GTI7me on 31 December 2013, 17:34
Just checked the tracker and mine has finally changed, build week com 13/01/14! A long exciting wait coming to an end...... :laugh: :laugh: :laugh:

My replacement just ticked over to build commencing 13/01/14 too!

J
Title: Re: VW Online Tracker
Post by: Jimble on 31 December 2013, 19:32
Just checked the tracker and mine has finally changed, build week com 13/01/14! A long exciting wait coming to an end...... :D :D :D

My replacement just ticked over to build commencing 13/01/14 too!

J


Your gonna beat me!! Or are you waiting till the 1st of March like me?
Title: Re: VW Online Tracker
Post by: GTI7me on 31 December 2013, 19:38
Yeah i'm going to wait until March for a '14 registration  :smiley:

J
Title: Re: VW Online Tracker
Post by: Mark V GTD on 31 December 2013, 21:41
Very wise - glad you found the wait exciting... wish I could say the same  :rolleyes:
Title: Re: VW Online Tracker
Post by: davyk31 on 31 December 2013, 22:34
I have to say, I cannot believe how bad VW are for ordering a car from.

Ok, yes Im in Norn Iron (Northern Ireland) so orders may not be just a quick as the mainland but I ordered a GTD on the 27th Sept (may be a day or 2 out) and as of tonight, I still dont have a f&^king buld date. Jesus wept, when I ordered it the dealer said it would be here by the end of November  :grin: Not that I was bothered at the time, as I wanted to wait until after Jan 1st so it would be a 2014 car.

When I called the dealer (about not even having an order number after 5 weeks) I was assured my car was scheduled for BW5 2014 and should be here by the 2nd week of March, dafuq??  :angry: Now this is just turning into a fecking joke. How can a company fall so quickly behind in orders?

But in good news, I checked the order sheet from the dealer and it states delivery as 31st Jan, so I can tell them to stick it where the sun dont shine and get my deposit back in 6 weeks. (GT86 here we come)


Hi , I'm also in NI and starting to look for a GTD. What dealer are you using and if you are planning to back out of your order perhaps we could work something out??
Title: Re: VW Online Tracker
Post by: R20TNR on 01 January 2014, 04:24
As another member from NI I can honestly say after my experience with our largest VW dealership you are better trying mainland UK dealerships.... Overall a far better experience with greater flexibility on offers and pricing.

Ended up approximately £5k better off... Plus I am getting my car a lot earlier than quoted by the NI dealer  :smiley:
Title: Re: VW Online Tracker
Post by: TigerERA004 on 01 January 2014, 22:34
I have just checked and mine has moved back from Build In Progress ( which my dealer had already suggested was wrong compared to his info) and now shows as build Week confirmed as wc 13th Jan which now aligns with what he said a couple of weeks ago.
Not bothered by having to wait for it as I know it is being kept inside and as long as it is built properly with the right options. I know he will give me call when it arrives at their pdi centre and I will go and take a look to satisfy my curiosity. My dealer is very laid back and have no problem keeping it until I am ready to take delivery late April. That way the worst of the winter will be long gone and can look forward to a nice long summer and longer days to enjoy it.
Done the winter pick up and won't be doing it again !! The anticipation and excitement of owning a shiny new car disappear when it is crapped up to high heaven within hours and then it is dark more than it is light for weeks on end !!

Mine has gone from "Build in Progress" to "Build Week Confirmed" for 27/01/13.

Do you think we are getting prototypes that have been rusting in a field for 11 months??
Title: Re: VW Online Tracker
Post by: GTI7me on 03 January 2014, 12:05
What build week would my build commencing 13/01/14 be? I'm confused  :huh:

As a side note, VW may have updated the order tracker but the build is showing as Jan 2013, not 2014  :rolleyes:

J
Title: Re: VW Online Tracker
Post by: Dan Burnley on 03 January 2014, 12:47
What build week would my build commencing 13/01/14 be? I'm confused  :huh:

As a side note, VW may have updated the order tracker but the build is showing as Jan 2013, not 2014  :rolleyes:

J



Haha  :grin: I have just checked mine and I didn't realise that it says 13/01/2013 too, good spot GTI7me. Another cock up I presume and obviously meant to be 2014??

It is build week 3.
Title: Re: VW Online Tracker
Post by: GTI7me on 03 January 2014, 12:48
Glad it's not just me then Dan!

J
Title: Re: VW Online Tracker
Post by: Dan Burnley on 03 January 2014, 22:45
Glad it's not just me then Dan!

J


Just checked my tracker again and it has now moved from 13/01/13 to the below:

Step 3 of 7:
Build week confirmed
Your order has been confirmed for production. Please contact your retailer for further information.

Strange.......... :undecided:
Title: Re: VW Online Tracker
Post by: GTI7me on 03 January 2014, 23:29
I've just checked too Dan, it now shows the same as yours. Don't know what's going on!

J
Title: Re: VW Online Tracker
Post by: Dan Burnley on 04 January 2014, 23:37
I've just checked too Dan, it now shows the same as yours. Don't know what's going on!

J



Spoke with VW today and they have confirmed that it is still confirmed build week 3 and the status of 'Your order has been confirmed for production. Please contact your retailer for further information' is just because the tracker is undergoing maintenance!

I love how reliable the online tracker is.....  :whistle:  Makes the lonnnnng wait more exciting  :whistle:
Title: Re: VW Online Tracker
Post by: matt2 on 05 January 2014, 14:39
I've just checked too Dan, it now shows the same as yours. Don't know what's going on!

J



Spoke with VW today and they have confirmed that it is still confirmed build week 3 and the status of 'Your order has been confirmed for production. Please contact your retailer for further information' is just because the tracker is undergoing maintenance!

I love how reliable the online tracker is.....  :whistle:  Makes the lonnnnng wait more exciting  :whistle:

Thanks goodness for this site as I got the same message (same build week) and thought that the dealer would have some bad news!
Title: Re: VW Online Tracker
Post by: Mark V GTD on 05 January 2014, 14:45
Spoke with VW today''''
Milton Keynes or Wolfsburg?  :whistle:
Title: Re: VW Online Tracker
Post by: Dan Burnley on 05 January 2014, 19:32
Spoke with VW today''''
Milton Keynes or Wolfsburg?  :whistle:


Dealer & VW UK.
Title: Re: VW Online Tracker
Post by: Dan Burnley on 05 January 2014, 19:37
I've just checked too Dan, it now shows the same as yours. Don't know what's going on!

J



Spoke with VW today and they have confirmed that it is still confirmed build week 3 and the status of 'Your order has been confirmed for production. Please contact your retailer for further information' is just because the tracker is undergoing maintenance!

I love how reliable the online tracker is.....  :whistle:  Makes the lonnnnng wait more exciting  :whistle:

Thanks goodness for this site as I got the same message (same build week) and thought that the dealer would have some bad news!



Its ridiculous, why they cant make the tracker online live direct from the factory, I do not know!!! So unreliable!   :undecided:
Title: Re: VW Online Tracker
Post by: CraigW on 05 January 2014, 20:18
Granted the tracker is not the most reliable but I don't know of too many other manufacturers who even provide this service  :whistle: :whistle:
Title: Re: VW Online Tracker
Post by: Dan Burnley on 05 January 2014, 20:30
Granted the tracker is not the most reliable but I don't know of too many other manufacturers who even provide this service  :whistle: :whistle:



Very true, but VW do provide the service, so at least make it reliable..
Title: Re: VW Online Tracker
Post by: CraigW on 05 January 2014, 20:49
Granted the tracker is not the most reliable but I don't know of too many other manufacturers who even provide this service  :whistle: :whistle:



Very true, but VW do provide the service, so at least make it reliable..

Their priority should be in making their cars more reliable not some silly online graphics  :wink:
Title: Re: VW Online Tracker
Post by: TigerERA004 on 10 January 2014, 00:01
Mine has gone to build week confirmed ... check with dealer too. The dealer says build week 5 which is the same as the previous tracker status - 27/01/13 (if you ignore the 2013 thing)