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Model specific boards => Golf mk7 => Topic started by: Andyduz on 26 November 2013, 18:39

Title: Keyless - locking issue.
Post by: Andyduz on 26 November 2013, 18:39
Anyone with keyless had any difficulty getting the car to lock when touching the handle? I get a dash message about 'safe lock' and the handle often doesn't respond. Opening is fine and works first time.
Title: Re: Keyless - locking issue.
Post by: DougL on 26 November 2013, 18:46
Safelock has nothing to do with the keyless system. We all get that message. It just means that the car will deadlock and anyone inside won't be able to get out.
Title: Re: Keyless - locking issue.
Post by: Andyduz on 26 November 2013, 18:49
Safelock has nothing to do with the keyless system. We all get that message. It just means that the car will deadlock and anyone inside won't be able to get out.
Ah, ok. Any clues on the handle issue? It ought to lock with a light touch but certainly isn't doing so. Maybe a trip to the dealer is needed.
Title: Re: Keyless - locking issue.
Post by: CraigW on 26 November 2013, 18:55
Is it not working full stop? Mine very very occasionally doesn't lock but when this happens I just open and close the door and try again, this tends to work. Silly question, but are you making sure the doors are properly closed as they need a bit of a slam to shut them properly.
Title: Re: Keyless - locking issue.
Post by: Andyduz on 26 November 2013, 18:58
Yeah, doors are shut properly. I have tried opening and re shutting and this does work, it just defeats the purpose and makes you look a bit daft when you can just use the fob :sad:
Title: Re: Keyless - locking issue.
Post by: CraigW on 26 November 2013, 19:01
Yeah, doors are shut properly. I have tried opening and re shutting and this does work, it just defeats the purpose and makes you look a bit daft when you can just use the fob :sad:

I think it's just one of those things unfortunately. Thankfully it happens very rarely as if the sensor is not picking up your hand but I've no reason to suspect there is anything wrong with it
Title: Re: Keyless - locking issue.
Post by: domrees on 26 November 2013, 22:21
Showed my brother in law the car the other day. Said that the car was coded to me, and will only open with my hand. "A bit like James Bond's gun in skyfall"
Had the fob in my pocket, every time I tried obviously it worked. Every time he tried I stood back a little.
Didn't work, and he got increasingly confused as to how it was happening.


Who said keyless entry can't be fun eh?
Title: Re: Keyless - locking issue.
Post by: Skinnee D on 26 November 2013, 22:39
Yeah, doors are shut properly. I have tried opening and re shutting and this does work, it just defeats the purpose and makes you look a bit daft when you can just use the fob :sad:

I think it's just one of those things unfortunately. Thankfully it happens very rarely as if the sensor is not picking up your hand but I've no reason to suspect there is anything wrong with it

Try swiping your finger along the handle slot rather than tapping it - I find that works well.

Title: Re: Keyless - locking issue.
Post by: AlanH on 27 November 2013, 06:26
+1. Seems to work better for me too.
Title: Re: Keyless - locking issue.
Post by: Mark V GTD on 27 November 2013, 08:22
All you chaps with 'Keyless Entry' - dont forget your key!  :evil:
Title: Re: Keyless - locking issue.
Post by: watson on 27 November 2013, 09:13
Showed my brother in law the car the other day. Said that the car was coded to me, and will only open with my hand. "A bit like James Bond's gun in skyfall"
Had the fob in my pocket, every time I tried obviously it worked. Every time he tried I stood back a little.
Didn't work, and he got increasingly confused as to how it was happening.


Who said keyless entry can't be fun eh?

Nice one... :smiley:
Title: Re: Keyless - locking issue.
Post by: physio on 27 November 2013, 10:07
Yeah, doors are shut properly. I have tried opening and re shutting and this does work, it just defeats the purpose and makes you look a bit daft when you can just use the fob :sad:

I think it's just one of those things unfortunately. Thankfully it happens very rarely as if the sensor is not picking up your hand but I've no reason to suspect there is anything wrong with it

Try swiping your finger along the handle slot rather than tapping it - I find that works well.

I found that it works every time as long as you touch the slot  or slide your finger across it
Title: Re: Keyless - locking issue.
Post by: AlanH on 27 November 2013, 12:39
I'm sure I read somewhere that it's impossible to lock the car with the key inside. Haven't tried this yet.
Title: Re: Keyless - locking issue.
Post by: noobmonkey on 27 November 2013, 12:44
That was either in this thread or elsewhere on the forums. Someone left the key in the boot, and it wouldn't lock. (Warning light on dash appeared)
Title: Re: Keyless - locking issue.
Post by: 2014GTi on 27 November 2013, 12:47
Correct, you cannot lock the key in the car as the car sensors know it's inside. :) it's a clever system. Search YouTube for a video tour of it.
Title: Re: Keyless - locking issue.
Post by: mullermn on 27 November 2013, 13:06
I can also verify this. Not through deliberate testing, just user stupidity.  :whistle: The car saved me from a long walk home the other night!
Title: Re: Keyless - locking issue.
Post by: domrees on 27 November 2013, 17:28
You can't lock car with keys inside.  Tried it and it just wont lock.

Also, a pressure washer will lock the car when you go over the door handle. Pretty sensitive.
Title: Re: Keyless - locking issue.
Post by: karlak on 27 November 2013, 17:37
Something I will spec if I get a GTD.

Have had it for a couple of years on my current Focus.  You really don't know how good it is until you use a car without it.
Title: Re: Keyless - locking issue.
Post by: AlanH on 28 November 2013, 13:54
I think I may have solved this. Simply touching the recessed groove doesn't seem to be sufficient - the pad of your thumb or finger has to be in contact with the capacitive surface of the groove. Applying light pressure with my thumb seems to be working now for me.
Title: Re: Keyless - locking issue.
Post by: Skinnee D on 29 November 2013, 23:13
I'm sure I read somewhere that it's impossible to lock the car with the key inside. Haven't tried this yet.
I'm sure it will lock with one key left inside if you have the other key with you - should you ever have cause to be in such a daft predicament (I have :grin:)
Title: Re: Keyless - locking issue.
Post by: Andyduz on 30 November 2013, 16:40
Washing the car has given me the answer. The sensor is moisture sensitive so I just need to lick my finger before locking the car. Tried it and it now works first time every time :grin:
Title: Re: Keyless - locking issue.
Post by: AlanH on 30 November 2013, 16:53
Washing the car has given me the answer. The sensor is moisture sensitive so I just need to lick my finger before locking the car. Tried it and it now works first time every time :grin:

Best do this in the dark. For the neighbours' sake  :wink:
Title: Re: Keyless - locking issue.
Post by: dirvy on 02 December 2013, 13:27
Sometimes mine won't lock if phone in same pocket as key
Title: Re: Keyless - locking issue.
Post by: Skinnee D on 03 December 2013, 19:25
Correct, you cannot lock the key in the car as the car sensors know it's inside. :) it's a clever system. Search YouTube for a video tour of it.
Agreed - proved in anger yesterday... :grin:
Title: Re: Keyless - locking issue.
Post by: lew321 on 04 January 2014, 21:35
My drivers door won't let me lock or unlock the car using keyless but the passenger door works normally. I think I might have a faulty door handle sensor as I get a keyless faulty message on the dash. Looks like it will be going back to the dealers, I havn't had it 12 hours yet  :angry: must of been missed at PDI?

Title: Re: Keyless - locking issue.
Post by: Skinnee D on 05 January 2014, 08:14
My drivers door won't let me lock or unlock the car using keyless but the passenger door works normally. I think I might have a faulty door handle sensor as I get a keyless faulty message on the dash. Looks like it will be going back to the dealers, I havn't had it 12 hours yet  :angry: must of been missed at PDI?
Hard luck.  How could they overlook that on the driver's doors, and the error message?  I've never (as yet :whistle:) had any problems or error messages but would also guess on a faulty handle sensor or a loose connection to it.  Hope they they make short work of sorting it for you.
Title: Re: Keyless - locking issue.
Post by: lew321 on 06 January 2014, 09:43
I've booked it to go back to the dealers to be fixed. At least I can write something on the customer survey when it comes.  :angry: 
Title: Re: Keyless - locking issue.
Post by: Skinnee D on 08 January 2014, 17:40
Correct, you cannot lock the key in the car as the car sensors know it's inside. :) it's a clever system. Search YouTube for a video tour of it.
Agreed - proved in anger yesterday... :grin:
Proved in anger again today :whistle: this time in the dark.  The indicators flash furiously plus a "you idiot" type message on the MFD.  Impressed.
Title: Re: Keyless - locking issue.
Post by: corgi on 08 January 2014, 17:48
Hard luck.  How could they overlook that on the driver's doors, and the error message?

Who said that they did? It could have failed subsequently.

Typically, with these micro switches they either fail early or will last a long time. On my 911, there are micro switches that drops the windows a little when you open the door (frameless windows on the cab)...

I have all the invoices for the car and there's nothing about replacing any of the micro switches (and it is 10 years old, next week)...

Get it in, they'll check it and replace what needs to be replaced... that's what warranties are for...
Title: Re: Keyless - locking issue.
Post by: Mark V GTD on 08 January 2014, 20:13
Why was it designed with a need to touch the door handle to lock the car? Surely if you have stopped the car, turned off the engine, opened the door(s), closed them and then moved the key away from the control zone the car should lock automatically?
Title: Re: Keyless - locking issue.
Post by: AlanH on 08 January 2014, 20:20
I imagine it could be a safety issue - passenger left in the car with the deadlocks activated? Personally, I prefer to hear the reassuring "clunk" and see the indicators flash to confirm the car is locked when I tap the door handle.
Title: Re: Keyless - locking issue.
Post by: Mark V GTD on 08 January 2014, 21:23
Does the Mk.7 have deadlocks?
Title: Re: Keyless - locking issue.
Post by: AlanH on 08 January 2014, 21:29
I believe it does, except VW call it Safelock. You should get a "Check Safelock" warning in the MFD after turning off the engine.
Title: Re: Keyless - locking issue.
Post by: Jimble on 09 January 2014, 00:42
Does the Mk.7 have deadlocks?


Yep, one click of the lock button or touch of the handle locks the car with it enabled, double click locks it with it disabled and the door LED won't flash continuously. :nerd: