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Model specific boards => Golf mk7 => Topic started by: broomthundle on 18 November 2013, 12:24

Title: Latest Excuse for Build Delays
Post by: broomthundle on 18 November 2013, 12:24
Just chased up my order to see why i havent got confirmed build week yet, and the dealer says he has heard that there are issues with the supply of standard GTD wheels, and that is causing further delays to GTD orders. If its not one thing, its another ! He said GTD's are generally taking a bit longer than GTi's, and that the dealer had to wait 5.5 months get his GTD demonstrator - so its not just us peeps that are having to wait !  Anyone else heard similar story ?
Title: Re: Latest Excuse for Build Delays
Post by: hastd2 on 18 November 2013, 12:50
Just been on the phone to VWUK and asked when the status of play is with my order!!!
The reply was.............................................after 15mins on hold,latest it will be the 1st week in January, so i asked is there any chance of it arriving before Xmas  .....and the answer that I was not looking for was they are on a skeleton staff so we very much dout it     
Title: Re: Latest Excuse for Build Delays
Post by: hastd2 on 18 November 2013, 12:52
Just chased up my order to see why i havent got confirmed build week yet, and the dealer says he has heard that there are issues with the supply of standard GTD wheels, and that is causing further delays to GTD orders. If its not one thing, its another ! He said GTD's are generally taking a bit longer than GTi's, and that the dealer had to wait 5.5 months get his GTD demonstrator - so its not just us peeps that are having to wait !  Anyone else heard similar story ?

Was that GTI world in Edinburgh??
Title: Re: Latest Excuse for Build Delays
Post by: MajorKhan on 18 November 2013, 13:27
Rediclous, ordered mine end of June was told will see car by end of November and now told although my build week is now, I will not be seeing the car until Mid/End Jan...which means first drive in the snow!!! :lipsrsealed:
Title: Re: Latest Excuse for Build Delays
Post by: monkeyhanger on 18 November 2013, 13:35
Tell them to hoy some Santiagos on free of charge!
Title: Re: Latest Excuse for Build Delays
Post by: Mark V GTD on 18 November 2013, 13:45
Frustrating though this is - there is no contractual build/delivery date when you order a car so claims for for failure to deliver when anticipated are not going to be entertained unless the other party is feeling generous. We are told indicative lead-in times and thats it! Short supplies of certain items will always be the case - ita been rear view cameras which affected some orders, now its wheel - which will affect a lot of orders potentially...

In your position (and I will be myself next year no doubt) I would instigate the loan car once the 20 week wait point comes up.
Title: Re: Latest Excuse for Build Delays
Post by: MajorKhan on 18 November 2013, 14:42
I have made it clear, courtesy car on my doorstep this Friday otherwise will cancel order and look for a demo!!!
Title: Re: Latest Excuse for Build Delays
Post by: hastd2 on 18 November 2013, 15:22
After my call to VW UK this morning,I said bu??er it will call me dealer to see what news he has today  :whistle:
Hello Doug how are you today, well am looking for some update on my Gti, Let's have a look shall we and see what staus we are at....
Looks like your starting to build it next Monday, and have been told this morning from Germany that they have taken in extra work force to push orders out before Xmas  :smiley:

So either VW UK is talking Bull $hi7 or my dealer is fulling my head of Bull $hi7......who do you trust????
But on the other hand, he asked if my trade in has a private plate, which it has!!...so he said I need your paperwork in as soon as you arrive home next week from offshore, so we can put the plate on retension for the new Gti....so to me swings it towards my dealer telling some truth
He also gave me the speal about the transport intpo the tyne and the time it should take to arrive.....so he was sounding positive for before a Xmas deliviery

Fingers crossed
Title: Re: Latest Excuse for Build Delays
Post by: MajorKhan on 18 November 2013, 15:48
just had a voice mail from VWUK....we can confirm a courtesy car has been arranged for delivery to you this Friday...result. Not a penny paid yet and a courtesy car for 2 months!!!Not bad could be in my GTD but not bad
Title: Re: Latest Excuse for Build Delays
Post by: Skinnee D on 18 November 2013, 15:59
Rediclous, ordered mine end of June was told will see car by end of November and now told although my build week is now, I will not be seeing the car until Mid/End Jan...which means first drive in the snow!!! :lipsrsealed:
Apparently VW waits to make up a quota (don't know the number) of sunroof orders before reconfiguring the production line, which can add some extra uncertainty to the build dates - but that does still sound a ridiculous lead time.  Get some miles on that courtesy car!!
Title: Re: Latest Excuse for Build Delays
Post by: rocknob on 18 November 2013, 17:45
Hastd2 - if you think that either the dealer or vwuk is telling porkies ask them to send you a screen shot of the ordering system. It will tell you the confirmed build week and a lot of other useful stuff like confirming your spec.
Title: Re: Latest Excuse for Build Delays
Post by: Geomets on 18 November 2013, 18:16
Should do that. I asked the sales guy politely and he happily faxed me their system's status. We have no on-line tracking system here though...