GolfGTIforum.co.uk
Model specific boards => Golf mk7 => Topic started by: Saha on 12 November 2013, 12:23
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Hello
Cleaned my new gti and found paintwork problems near side front wing has a micro blister not sure what the best thing to do, if I take it back to the dealer would I trust them in repairing the paintwork or should I leave it and hope it does not get any worse.
Thanks.
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Having spent most of my working career in Paint, suggest you take it straight back to the dealer...
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The bottom edge of my front passenger door feels rough, the other 3 doors and the boot do not (discovered when cleaning the car). Almost feels like the top coat has blistered/peeled.. Haven’t laid on the floor to see what the bottom edge of my door looks like, but the car is in for other warranty work tomorrow and I’ll get them to take a look.
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Hilarious how many problems were all experiencing. What warranty work is your car in for?
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Hello
Took my gti for a paintwork inspection today they inspected the mark on the front wing and said it was dirt underneath the paint it was a warrany issue but they would only paint the front wing therefore it might not match the rest of the car usually you have to go into the next panel to get the correct colour match vw would only pay for the front wing only not sure what to do.shall I leave it or get vw to paint the front wing and I pay for the blending in or just monitor it.
Thanks.
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Going on my past experience with VW's so called approved body shops for corrosion warranty work, I wouldn't be comfortable using them again. If they mess it up, or even leave the slightest trace of overspray, it will be obvious that it has had paint. They may get the colour right, but if they have to blend into the door, where will they mask off. I'd be suprised if they'd take the window scraper off, or the mirror for that matter, so look closely and you'll see an edge. That will put many enthusiastic buyers off.
What colour is the car? Could it be de-nibbed, flatted and polished back up?
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Hilarious how many problems were all experiencing. What warranty work is your car in for?
Sensor reset for the autohold/handbrake (it completely failed once and autohold has switched off mid journey a few times.
Buzzy rattle behind dash @1500-1700 rpm if settling at that speed or accelerating through the range slowly.
Squeaky/creaky front drivers side suspension.
Hoping they find something wrong with my fuelling for low mpg, power lower than my 170TDI Scirocco and frequent DPF regens.
I think that's everything!
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Hilarious how many problems were all experiencing. What warranty work is your car in for?
Sensor reset for the autohold/handbrake (it completely failed once and autohold has switched off mid journey a few times.
Buzzy rattle behind dash @1500-1700 rpm if settling at that speed or accelerating through the range slowly.
Squeaky/creaky front drivers side suspension.
Hoping they find something wrong with my fuelling for low mpg, power lower than my 170TDI Scirocco and frequent DPF regens.
I think that's everything!
Shucks :sad: so many problems on such a new car? What's happening to vw quality control? I hope they not rushing the cars out of the factory just to meet the demand, otherwise some of our cars will also be affected.
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In all honesty, i'm sure the squeaky/creaky suspension is related to the fact that one set of transport pucks wasn't removed. Someone else here had suspension work because the puck was assumed to have damaged something at the top of the suspension mounting. It is the single most annoying confirmed fault I have.
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My OS A pillar is being flatted back and resprayed tommorrow due to a couple of inclusions (didn't get a picture sorry).
(http://i762.photobucket.com/albums/xx265/blaarp1/image_zps2cf26725.jpg)
(http://i762.photobucket.com/albums/xx265/blaarp1/image_zps64d79069.jpg)
They're replacing the seal on this door even though i think it's dented, we'll see?
(http://i762.photobucket.com/albums/xx265/blaarp1/image_zps83a671ca.jpg)
I've told them to check the sunroof where it is bonded to the body at the rear as the sealant has oozed out where it's been pressed into place, looks terrible! I know you don't see it when the roofs down but my brothers tilt only sunroof on his Roc has a trim piece which covers it, could anyone else with a sunroof please check if it's the same?
They are checking for a software upgrade for the DSG box after me complaining about it!
Seriously starting to consider rejecting this car! >:(
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if I were you saha I'd be jumping up and down that they gave that sh4te excuse. the paintwork is faulty so they fix it and you don't pay a penny. it's not your fault they need to blend into another panel so they either fix it or you create merry hell. the vw customer service at some dealers is nothing short of a disgrace.
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In all honesty, i'm sure the squeaky/creaky suspension is related to the fact that one set of transport pucks wasn't removed. Someone else here had suspension work because the puck was assumed to have damaged something at the top of the suspension mounting. It is the single most annoying confirmed fault I have.
I have this same squeak/creak in the front drivers side shock. It is only at low speeds that can be heard. I took it to my dealer they had a check and said they think it is just the rubber mounts bedding in or something to that affect. They said they could strip it down and lubricate it but I said I would try it for a while to see first. That was at 200 miles, I have just over 1100 miles on car now and still the creak is there! :huh:
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Hilarious how many problems were all experiencing. What warranty work is your car in for?
Sensor reset for the autohold/handbrake (it completely failed once and autohold has switched off mid journey a few times.
Buzzy rattle behind dash @1500-1700 rpm if settling at that speed or accelerating through the range slowly.
Squeaky/creaky front drivers side suspension.
Hoping they find something wrong with my fuelling for low mpg, power lower than my 170TDI Scirocco and frequent DPF regens.
I think that's everything!
Ouch. I'm having the same problems actually. Squeaks at front driver-side suspension, shocking MPG and no power.
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Ouch. I'm having the same problems actually. Squeaks at front driver-side suspension, shocking MPG and no power.
When you say “no power” what are you comparing to? Did you have a 170TDI like me, previously and have noticed it’s not as potent as that? Like the 140TDI CR engine, it is lack of real pull in 5th and 6th when compared to my 170TDI Scirocco that confirms it for me. Low power + high mpg + higher frequency of regens suggests that the engine is running way below capability and burning fuel inefficiently.
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Well the car has been in….
The suspension noise is a strut top bearing. They need to order it in and fit on Friday.
They didn’t find the buzzy dash rattle.
They removed the stored fault for the handbrake. Job done they say, no sensor recalibration for the system.
They didn’t look into low power/low mpg/high incidence of regens. They took one look at the long term mpg and decided no further action was required. It reads 45.8mpg. They routinely take no action unless it is below 40mpg. I am going to try and persuade them to look into whether the Germans have a service remap and to take a look at regen frequency. They don’t seem bothered that I think the power output is less than my Scirocco 170TDI because 5th and 6th gear pull is noticeably worse. My long term indicated mpg is probably at least 1mpg more than it would have been if I hadn’t had a go with the tuning box, as the false high indicated mpg discrepancy really opened up with it on.
Not impressed.
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Ouch. I'm having the same problems actually. Squeaks at front driver-side suspension, shocking MPG and no power.
When you say “no power” what are you comparing to? Did you have a 170TDI like me, previously and have noticed it’s not as potent as that? Like the 140TDI CR engine, it is lack of real pull in 5th and 6th when compared to my 170TDI Scirocco that confirms it for me. Low power + high mpg + higher frequency of regens suggests that the engine is running way below capability and burning fuel inefficiently.
Just realised that you have a GTD. Mine is the GTI.
Since we have the same chassis I'm guessing we have the same squeaks though. Low speed, driver side rattles. I also had a buzz under the dash the other day which seemed to just stop after a while.
My MPG is 28 even when driving like miss daisy, work that out and by no power I mean that it feels no quicker than my old 140TDI which has 90 less BHP and same torque. I'm actually quite disappointed. Sometimes the car has no guy at all, just lots of sound as the revs get higher :/
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Mr Savage mines a weapon i'd ask the dealer for a run in their demo. It will be the best way to identify a potential issue...
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Mr Savage mines a weapon i'd ask the dealer for a run in their demo. It will be the best way to identify a potential issue...
I think I will go and compare them. Mines the Performance Pack version too.
I'm guessing yours is manual? Mines DSG and myself and Jimble are both a bit underwhelmed by the power. It's got no get up and go about it.
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Yeah mines a manual and having recently moved form a 2.0 TSI Scirocco the engine is a positive improvement in performance terms. Id get a test drive booked soon :smiley:
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Hello
Decided not to have the wing painted just cannot risk them spraying the car and making it worse.
Thanks
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According to my calculations based on indicated average mpg (since fill) before and after pick-up of my car from the dealer, and the fact that it went in at 197 miles and came out at 205 miles - the "test drive" for fault finding used 0.40 gallons to do 8 miles. :angry: That's 20 mpg. They must have frigged the f**k out of it. The dealership is at the bottom of a wickedly long and steep hill to get onto the A1. I suspect they floored it all the way up the hill, tonned it on the A1 for 3 miles and then turned around and brought it back again. Was probably 15mpg until they came back down that hill and it recovered a bit.
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20MPG in a diesel!? That's bad MPG for a GTI never mind a GTD! That's the reason I don't want VW anywhere near my beauty until it's been broken in (over 1000 miles). If you say anything they'll say they needed to test full open throttle or some crap like that.
I think all our cars got ragged before pickup though!
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20MPG in a diesel!? That's bad MPG for a GTI never mind a GTD! That's the reason I don't want VW anywhere near my beauty until it's been broken in (over 1000 miles). If you say anything they'll say they needed to test full open throttle or some crap like that.
I think all our cars got ragged before pickup though!
There's ragged and then there's that - especially on a GTD. They've probably gone a long way to filling up the DPF again. Hopefully they did their "test run" shortly after I left the dealership so at least the engine was warm. The car went in with "270 miles" range and came out with "215 miles" range. Since driving it 25 miles it is now at "215 miles" range still.
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They haven't necessarily ragged it MH, dealers seem to not care in the least about clients fuel and probably had he car running for quite some time in their workshops standing still.
When my Rocco went in for a service once, the master tech who works at the dealership is a friend of mine, and I complained to him that my MPG showed only 23.4 for 2 miles covered and had they been shagging it to within an inch of its life. As it turned out, he did the test drive but said that the tech who had done the service, had it ticking over for half and hour whilst he checked brakes, suspension etc up on the lift. I did get a complimentary full tank of fuel as a result and an apology. What's better is that there is now a big sign hanging in the service bay that basically says if the engine doesn't need to be running - switch the bloody thing off ! :grin: :grin:
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You’d think that in a semi-confined space like a workshop they’d be worried about CO and CO2, even if the exhaust gases are cleaner now. A thrashing did seem feasible as there is a wickedly steep hill that runs for about a mile to get you from Scotswood Road to the A1 which is way above it. That hill is about 1/3 of a mile from the dealership.
Had a 10 min technical discussion with the principal technician about slightly lower than expected power output, lower mpg and higher DPF regen incidence. He said that VW had changed a lot of stuff on the car such as the way the DPF clears now – they apparently clean little and often rather than waiting for a significant build up. I mentioned about the engine’s water temp getting up to normal quicker on the GTD, but oil temp is lower. He said that he’d noticed this, but “cold start” fuelling is tied to water temp rather than oil temp and because the viscosity of the fully synthetic oil used doesn’t change hugely over the 5C-95C range, oil temp was not something to be too worried about on the newer VWs.
He told me that they generally rely on a potential issue flagging up when they input the VIN into their diagnostic computer, such as a bulletin from VW Germany to change this or that and there were no bulletins for my VIN that related to fuelling or low power/mpg. I did say that when I had my service remap on my MK5 170TDI PD, they’d had to go looking for the remedy. He said he was going to have a dig around for anything related to mpg/DPF between then and tomorrow when I get my suspension mount bearing done.
Once that was over I was given my keys and looked all around the site for my car which I had assumed had been parked out the front or up the side of the dealership. I walked back into the service area to ask where my car was, and looked through the workshop window – it was parked up in the back of the workshop and one of the technicians was wandering around and looking for something. I tapped on the window and he came to the door. “looking for these?” I asked whilst waving the keys at him. Then the car was moved outside and I was on my way.
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Hmm, interesting report MH. It does certainly seem that the DPF is more regen happy that the MK6/Scirocco, so maybe there's some truth in what he is saying. With all the issues VW had with the MK5 Golf and the DPF's, maybe they are now being over cautious and making sure the DPF never gets more than a lower percentage saturated before It goes into regen to prevent it going too high and potentially clogging up ?
Apparently there is a monitoring feature in VCDS within the measuring blocks that can report the soot level in the DPF, might be worthwhile having a look to see what the DPF loading usually is ? Trouble is, now that the Rocco's gone I haven't anything to compare it against.
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I can take a look at mine (Roc 170 TDI)?
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Got my car back from the dealers. The only mention (only spoke to service reception, no technicians around) on pick-up was that they replaced both shock mounting bearings as after the first one was done, they noticed the other one was a little noisier than it should be. They couldn’t find anything wrong with the handbrake keeping a tight grip in reverse sometimes. Puzzlingly, the trip meter shows that they’ve had a 28 mile run out in it. They mustn’t have tonked it this time because my “range” dropped from 170 miles to 140 miles in those 28 miles . Given that I got 47mpg going to the garage to drop it off, I’d say it was driven very sensibly. Still not sure why testing the suspension requires a 28 mile drive, surely 2 miles and going over a few speed bumps without any noises would suffice?
Not sure whether they’ve done something with the engine. They never made any mention whether there was a service remap or anything found and applied (as per my previous conversation with the head technician), but the car feels a hell of a lot more spritely, and without much throttle pedal either. Didn’t get a chance to really test out 5th and 6th acceleration due to traffic volume on the A1 back to work, but from 0-55/60 the car seemed to have had a kick up the arse. If it lasts and my mpg goes up too, then I will have to get back onto them and ask them what they did to it.
The service desk representative said he’d seen a lot of suspension mount bearings getting replaced on the MK7 Golfs over the last 6 months – seems to be a common problem.
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They will have done a 28 mile test drive as that may have taken them up to bait or dinner time. No point in taking a car out at 12:00 for a spin around the block, only to be given another job to start when they get back. Get back at 12:50, kick a couple of tyres, put a couple of spanners away, go and get the sandwiches out.
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Bit of topic but I delivered a Maserati quattroporte to a garage brand new took my time taking it of 4 salesmen came out to check it they took the bag of it and all the transport stickers checked the paintwork and then one of them got in it and revved the nuts of it hundred and twenty grands worth so what do they do to a thirty grand gti muppets I say :smiley:
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Interesting comment on the front shock mounts monkeyhanger. When mine where replaced a few weeks back I was the first customer to have this work completed. My car has been running like a dream ever since, fingers crossed your in the same boat.