GolfGTIforum.co.uk
Model specific boards => Golf mk7 => Topic started by: JBirchy on 11 November 2013, 09:17
-
Hi Guys,
I called my dealer last week to add a reversing camera to my order for a GTI (only placed at the end of Oct so nowhere near being built yet) had a call back yesterday informing me that he'd tried to add it, but it's now discontinued and not available to select as an option.
Has anybody else heard this? I know there was a problem a while back but I thought it had been resolved and reintroduced?
Thanks
Jon
-
Nothing on Volkswagen desktop.
It was discounted a few months back, but was available to be selected again back in October.
Just to warn you, well at least this was what my dealer told me when I asked about adding the Nav on, it will cost more than just the £165 option, as if you amend you order you're not price protected so will get charged another 1%
-
Yes - the advice you got was 'factor brunt' - the camera was unavailable from July this year and has just become available again - about two or three weeks ago (to the annoyance of people who wanted one and ordered post July).
The reason was apparantly shortage of supplies of the camera unit.
-
Right I see. I'm not too bothered about it to be honest, especially considering what Phil 117 mentions about the price increase.
I wonder if its something that could be retro-fitted at a later date in the same way there are loads of companies offering OEM retrofits for the RNS510 in the Mk5/6 generations?
-
I wonder if its something that could be retro-fitted at a later date in the same way there are loads of companies offering OEM retrofits for the RNS510 in the Mk5/6 generations?
The badge with the camera in is about £300 I think, the retrofit is a big job too. I would forget the camera if I were you, how often do you drive backwards anyway? :)
-
I wonder if its something that could be retro-fitted at a later date in the same way there are loads of companies offering OEM retrofits for the RNS510 in the Mk5/6 generations?
The badge with the camera in is about £300 I think, the retrofit is a big job too. I would forget the camera if I were you, how often do you drive backwards anyway? :)
I think the OEM kit comes in at over £500 and as mentioned needs a lot of work and ripping the car apart.
As mentioned, if you change any orders that were placed pre November 1st, you will get stung with the 1% price increase.
-
Haha in that case I think I'll forget it! I'm happy with all the other options I just thought that the gadget factor of the camera was well worth £165.
-
I'm wondering now if it was worth me adding it - hopefully for the people who added it in the few weeks it was available recently won't have their orders delayed!!
-
I'm wondering now if it was worth me adding it - hopefully for the people who added it in the few weeks it was available recently won't have their orders delayed!!
You can only add something to your order if your build week has not been confirmed. Add additional options can delay your order. Remember you will have to pay 1% more on your total order too.
-
hopefully for the people who added it in the few weeks it was available recently won't have their orders delayed!!
No they won't - the reason they withdrew it over the summer was because the cameras were in short supply and they could only rely on getting enough for orders placed before July. Now the supply problems are solved its available again without delays.
-
Hmmm, just spoke to my dealer (about something completely unrelated) and mentioned this thread to him , specifically the bit about if you add the camera on now, the whole of your order gets recalculated at the new price - he said poppycock - only the items ordered after the fact attract the new price, the basic car price if ordered before the price increase stays the same ?
Not sure if this changes from dealer to dealer and it's just a way to either increase revenue or dissuade you from changing your order ?
-
Well I was told adding the sat nav on, he would need to do a new PCP quote.
As all the cars have now gone up 1%, he couldn't do a PCP quote with the old prices.
If this isn't the case, I'd very much like to know as I'll probably add the nav onto the options list.
-
Phil, they are just numbers, the price anyone pays for these cars is hugely variable anyway (from list to 12% off or whatnot) so list price rarely has anything to do with a PCP quote - its about your agreed price and how much of it you are financing that are the key issues.... or just tell him you will just get the finance elsewhere, that will change his stance...
Oh and the only things that affect a PCP quote are APR, over how long, final balloon payment and obviously how much you are financing (which isintself a product of the agreed cost and how much deposit you are putting in. You can get a very good idea from the VW website as it now has a finance calculator.
-
hopefully for the people who added it in the few weeks it was available recently won't have their orders delayed!!
No they won't - the reason they withdrew it over the summer was because the cameras were in short supply and they could only rely on getting enough for orders placed before July. Now the supply problems are solved its available again without delays.
I don't think you kind of get what I meant - if there are further supply problems (the OP says his dealer has told him it's discontinued/not available) then we must wonder what the reason is for it being discontinued>
-
No I totally get what you said - what I was saying was the OP's dealer was talking tosh :whistle:
-
Dealer is definitely talking sh!te. An altered order just pays the new price on the altered options, they don't need to cancel an order and start again. They can mess about on the finance calculator too. If the newer car price is £400 more than yours for example, they could just put in new prices and that they've given you £400 discount or given you £400 more for your part ex value. Loads of ways to get the same "cost to change" in the finance calculator.
-
They can mess about on the finance calculator too.
What Monkeyhanger says.... and you can do your own finance quote on a new car anyway - just go on the VW website new car configurator. Go through to get the car you want and then click on 'get finance quote' at the summary page.
Once you are on it it does not really matter what the total for the car is (as long as its at least what you will be paying and not less) - the trick is you then adjust the amount of deposit in the deposit box so that the 'amount financed' reflects the amount that you will actually need to finance on your car (taking account of whatever deposit you will pay of course) - and hey presto - your repayments are revealed!
-
No I totally get what you said - what I was saying was the OP's dealer was talking tosh :whistle:
Got ya - although dealers talking tosh is nothing new!
-
Hmm. Now I'm not sure whether to go back and challenge the dealer and ask him to request that it's added to my spec or not? Or at least confirm from what date the rear view camera was discontinued...
I'm not too worried about the price of the option as £165 will have only risen a couple of quid so i'll see what I can figure out with them.
I would like it fitted, but now I'm thinking it's this or Park Assist??
-
Considering the spec on your car already, whats £165? This is an option which was on the top of my list.
I don't like sensors as I have backed a car into a tiny brick wall. Sensors were still bleeping as if to say's the room but it couldn't detect the low down object. By having the camera to reverse, I have the piece of mind.
Park assist is a bit of a gimmick IMO. Since driving, I've probably only parallel parked once. If I was doing this day to day, I might look at it, but I don't need it. And I like reversing into a spot dead quick and perfectly in the lines when you see people giving it about 5 attempts.
And FYI regarding the dealer. Just tell him to add it on. Say you've got a buddy who works for VW and says the option is back on. If that doesn't work, use the below and tell him to get his manager to check their VW logon.
(http://thumbsnap.com/s/f0hOGNoj.png)
(http://thumbsnap.com/s/WAJPPZRz.png)
-
So JBirchy - what did you do???
-
Still annoys me these people saying park assist is a gimmick. It's only a gimmick if you either don't know how to use it properly or rarely use it. It's a great piece of tech to have on a car - parallel park, bay parking and getting out of tight spaces when idiots park too close to the front or back. Saves bumping and scraping your bumpers.
-
100% agree, it's the best £145 I've even spent on options. Actually works like a dream (think the sceptic in me didn't think it would work so well).
-
I forgot that I had park assist! Haven't used it yet. Parallel parked my GTD for the first time yesterday evening and found the experience really stressful! This is the first car I have had with parking sensors and the amount of noise and beeping and red lines made me panic. Switched off the sound and then parked as normal old school style without an issue. I think these sensors are going to take alot of getting used to (for me..)
-
So JBirchy - what did you do???
Sorry buddy, only just seen this. I've emailed the picture kindly shown above to my dealer and asked him to check it out. I would still like the camera if available so lets see what they say! I've let them know that I'm part of a forum so if they have any sense, they will do more thorough research before fobbing me off again!
Incidentally, I placed my order on 28th October but still not had an order confirmation/order number/tracker details... :angry:
-
Which dealer is this - they should have given you the order number within a week. If i were you I would really get on their case as no doubt they have a wedge of your cash (deposit) now?
The camera thing is just rank muppetry really and they need to sort their act out rather than give customers information thats four months out of date!
-
Your dealer is a right muppet :smug:
I asked my dealership when I placed to order if they can add the camera to which they said they couldnt as it had been withdrawn (I knew this already).
But I asked them to keep a eye on the system in case it was available again. Just 1 week before my confirmed build week they called me and told me it was availabled and added to my order :cool:
Now if they didnt add it I wouldnt have known and it would have probably been too late to add.
It was down to my dealer keeping a eye out for me, if only all dealers were like this. :whistle:
-
Sounds like a good dealer.
-
Sounds like a good dealer.
Sure is..... I know the people there and they look after my Golf R32 :laugh:
-
Sadly, (as I'm sure you've experienced dealing with car salesmen) a lot of them don't have a clue. I've worked with enough.
It's when a customer is asking has it got x y and z and the salesmen will just nod along going yep, yes, yeah.
But that being said, rarely do you get people come in (at least at Honda) knowing anything about the car and options, performance etc.
I was always vert good with my product knowledge, and if someone would ask me something I didn't know, rather than just bullsh!tting, I would always be honest and say I don't know and we can learn together. Always seemed to work.
-
Which dealer is this - they should have given you the order number within a week. If i were you I would really get on their case as no doubt they have a wedge of your cash (deposit) now?
The camera thing is just rank muppetry really and they need to sort their act out rather than give customers information thats four months out of date!
It's Liverpool VW buddy. I have to be honest, I'm a little disappointed with the feedback since I placed my order... Unsurprisingly, they we're great beforehand!
I'm a sales guy myself (different industry) and it really frustrates me at the fact that most car salesmen/women don't have enough passion/product knowledge. At risk of sounding like a to55er, I know I could do a much better job just by frequenting the forums and swotting up on specs/bulletins/information about the product.
I'll give him a call today to see if they have even looked at my email... At this point I've had no confirmation of the order being placed other than a card receipt for the deposit!
-
Very, very poor. I know some dealers seem a bit reluctant to put your order in writing but you should demand it together with the order number. I got a nice letter from mine confirming the car and spec (although they were via Drivethedeal so maybe they try harder!!).
Then again if they have not got the allocation they may have not actually placed the order!!
-
So I ended up sending an email to the sales team at Liverpool VW, who (to be fair) rang me back within 10mins.
My car has been given an unconfirmed BW4 so I've asked for a March collection. That's sooner than I expected but it's early days yet!
He also said that the car is on the VW system with the Rear Camera specified! :cool:
-
I ordered the rear view camera when I placed my order last week and it has gone through no problem.