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Model specific boards => Golf mk7 => Topic started by: dippy_x on 10 November 2013, 16:59

Title: First cut is the deepest
Post by: dippy_x on 10 November 2013, 16:59
While giving my GTD its first wash ever I noticed the following:

(http://i910.photobucket.com/albums/ac310/asimali_x/Scratch/IMG_3807_zps2f5f4780.jpg) (http://s910.photobucket.com/user/asimali_x/media/Scratch/IMG_3807_zps2f5f4780.jpg.html)

Missing paint?  I've literally no idea how this has happened.  Pick up was on Weds but I checked pretty thoroughly and didn't notice anything.  Mind you, it was raining at the time and the car was in the dealers pound for a couple of weeks before collection.  I guess this could have happened anywhere though (I have been mega careful parking by no other cars etc). 

Should I nab some touch up paint or leave?  :sick:
Title: Re: First cut is the deepest
Post by: Ginagee on 10 November 2013, 17:04
oh Dippy–x, that's awful. Trying to work out what the heck could have done that… a supermarket trolley?
Title: Re: First cut is the deepest
Post by: CraigW on 10 November 2013, 17:04
I would be taking that straight back to the dealership. That's looks pretty bad to me mate. Just argue that this is the first proper time you have had to check the car and you've noticed these marks. I would get your dealer to deal with that pronto.
Title: Re: First cut is the deepest
Post by: dippy_x on 10 November 2013, 17:17
oh Dippy–x, that's awful. Trying to work out what the heck could have done that… a supermarket trolley?

I cant work it out either. There are no dents or any other marks other than those highlighted.

Quote from: CraigW
I would be taking that straight back to the dealership. That's looks pretty bad to me mate. Just argue that this is the first proper time you have had to check the car and you've noticed these marks. I would get your dealer to deal with that pronto.

Thanks.  I'll touch base with them tomorrow and see what they say...
Title: Re: First cut is the deepest
Post by: mk7gti on 10 November 2013, 17:24
I feel for you buddy. Is this the boot?

PS whats happening are we all unlucky on this forum as so many of us seem to be experiencing paint loss and dent issues :shocked:
Title: Re: First cut is the deepest
Post by: dippy_x on 10 November 2013, 17:28
It's just to the left and below the rear number plate.  I had a long drive back up the road after collecting and it has just been caked in grit/rain/dirt since (it was raining heavy on the way up) so it's hard to say if it was there from the beginning.
Title: Re: First cut is the deepest
Post by: Ginagee on 10 November 2013, 18:51
One thought…. if it was done after you took delivery, you would have noticed the damage, as it would have been noticeable i.e.: taken the layer of dirt & the paint off at the same time. Whereas, because you hadn't spotted it until you washed it for the first time, could indicate it was there before you picked it up?
Really, the dealers should have had the car inside & dry, so you could inspect the paintwork. Not saying it's suspicious, but just makes you wary.
Title: Re: First cut is the deepest
Post by: dippy_x on 10 November 2013, 19:08
That's a very good point Ginagee.  Didn't think of that.  That's some good logic work there  :smiley:
Title: Re: First cut is the deepest
Post by: cheets7 on 10 November 2013, 19:20
That's been hit! But go try your luck and blame them.
Title: Re: First cut is the deepest
Post by: Sootchucker on 10 November 2013, 19:30
My bet is in transportation -either rail or boat. Could be rubbing marks from a tie down strap or another car manoeuvred too close.

Don't see how else that damage could be done to the lower edge especially. If it was hit by another car, surely the damage would be on the vertical surfaces, not the lower edges ?
Title: Re: First cut is the deepest
Post by: monkeyhanger on 10 November 2013, 21:49
Paint came off with the transport films? Maybe the PDI required scraping a few bits of stubborn film and they didnt use a wooden/plastic bar with a blunt edge. It is somewhere you might not notice until you clean it for the first time. Take it back and ask at least, you won't get anything done fr nowt if you don't enquire at least. You've reminded me about an issue I have. The bottom edge of the front passenger door has a slightly rough feel, the other doors feel smooth on the bottom edge. I've never got on the floor to look up at the edge because the floor is always damp.

I will ask them to look at it when the car is in for a few other things.

Title: Re: First cut is the deepest
Post by: Phil 117 on 10 November 2013, 22:27
One thought…. if it was done after you took delivery, you would have noticed the damage, as it would have been noticeable i.e.: taken the layer of dirt & the paint off at the same time. Whereas, because you hadn't spotted it until you washed it for the first time, could indicate it was there before you picked it up?
Really, the dealers should have had the car inside & dry, so you could inspect the paintwork. Not saying it's suspicious, but just makes you wary.

Just seen this.

Not saying they would, but speaking from experience (hate to say I've done it more than once), if I had a new/used car going out which had damage, I would make sure it's out in the rain, or parked tightly to a car so you can't check that side, or park it in the shade. I would usually walk round the car with them and conveniently place myself in front of the damage so they couldn't see.

Not saying this is the case, but you never know. If it was done at the dealership, someone will have known about it. Cleaners are very good at telling sales when a car is damaged, then it's in sales hands.
Title: Re: First cut is the deepest
Post by: monkeyhanger on 11 November 2013, 07:49
Phil117: Why would you knowingly send out a new car that had damage? I can only assume in that circumstance, the damage was missed at PDI and instead of being the Manufacturer's or transporter's responsibility, it is now at the cost of the dealership.