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Model specific boards => Golf mk5 => Topic started by: Cerialkarpins on 29 August 2013, 17:43

Title: rust, what did u do?
Post by: Cerialkarpins on 29 August 2013, 17:43
hello. just had my car looked at for rust bubbling. the guy said it was a stone chip so i questioned it and he changed his mind and said it must have been painted, because he's only seen it happen on cars that have been painted. when i told him to my knowledge it has never been in an accident, he then said "were not a bodyshop, so i wouldnt really know". so why is he looking at my car????

what do i do now then?
fork out for some independent bodyshop to give me there opinion? i dont quite know where to go from here, but i want it sorted and i dont think i should have to pay for it.

you lot have any ideas?
any previous experience with volkswagen that might help guide me?
Title: Re: rust, what did u do?
Post by: barrym381 on 29 August 2013, 17:45
phone vw uk its a known problem on mk5s i had mine repaired for free  :smiley:
Title: Re: rust, what did u do?
Post by: Cerialkarpins on 29 August 2013, 19:23
cheers barry i will give them a call tomorrow
Title: Re: rust, what did u do?
Post by: barrym381 on 29 August 2013, 19:35
Quote from: Cerialkarpins on 29 August 2013, 19:23
cheers barry i will give them a call tomorrow
they usually ask customers to pay 30% an they will cover the other 70% as a goodwill gesture just tell them your not paying anything  :smiley:
Title: Re: rust, what did u do?
Post by: hardmonkeys on 29 August 2013, 20:02
I got mine for free too.

June 2012
Title: Re: rust, what did u do?
Post by: chrisvectra on 12 April 2014, 13:14
Off hand do you have a number for vw uk?
Title: Re: rust, what did u do?
Post by: markos on 18 April 2014, 06:42
Where is the rust coming through? I've just spotted a tiny bit under the front wheel arch, going to get at it with some rust killer before it gets worse  :evil:
Title: Re: rust, what did u do?
Post by: dTEA on 23 May 2014, 20:10
front wings are notorious and the main area that appears to be an issue.
Title: Re: rust, what did u do?
Post by: dolcevita4 on 01 June 2014, 19:57
My golf mk5 also has signs of rust coming out on front wheel arches and back ones - is vw uk doing this free of charge or is it too late now?
Title: Re: rust, what did u do?
Post by: barrym381 on 01 June 2014, 20:36
Quote from: dolcevita4 on 01 June 2014, 19:57
My golf mk5 also has signs of rust coming out on front wheel arches and back ones - is vw uk doing this free of charge or is it too late now?
as long as your car is less than 12 years old and being a mk5 it will be  :smiley:
Title: Re: rust, what did u do?
Post by: dolcevita4 on 01 June 2014, 21:18
that's spot on ! how do I approach them with the problem? do I contact my local vw dealer or do I need to do this through vw uk?
Title: Re: rust, what did u do?
Post by: barrym381 on 01 June 2014, 21:23
Quote from: dolcevita4 on 01 June 2014, 21:18
that's spot on ! how do I approach them with the problem? do I contact my local vw dealer or do I need to do this through vw uk?
both phone vw uk then go to your local dealers bodyshop  :smiley:
Title: Re: rust, what did u do?
Post by: dolcevita4 on 01 June 2014, 22:10
I don't suppose it matters if it's a full main dealer service history? I've already contacted VW UK - will let you know whats the outcome.
Title: Re: rust, what did u do?
Post by: barrym381 on 01 June 2014, 22:44
Quote from: dolcevita4 on 01 June 2014, 22:10
I don't suppose it matters if it's a full main dealer service history? I've already contacted VW UK - will let you know whats the outcome.
no it does not matter  :smiley:
Title: Re: rust, what did u do?
Post by: markos on 13 June 2014, 18:27
took mine into the local vw garage today and because it's had a bit of rust killer on it they said vw wouldn't be able to do it under warranty/recall. but they may well contribute to the repair which is good. also found out the coil packs had a recall issued on them and when i went to pick my car up after work, all 4 had been replaced free of charge... how good is that?!  :laugh: