GolfGTIforum.co.uk
Model specific boards => Golf mk7 => Topic started by: Jimble on 16 August 2013, 07:32
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Just noticed on the VW website the policy they're calling Ensurance which is free for 3 years, what i basically says is if you have an accident all you do is call them with the details and they'll deal with your insurance company and make sure your car is repaired using approved VW parts and by VW approved repairers, plus arrange recovery etc.
Thoughts?? :smiley:
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Nothing is 'free'
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Just noticed on the VW website the policy they're calling Ensurance which is free for 3 years, what i basically says is if you have an accident all you do is call them with the details and they'll deal with your insurance company and make sure your car is repaired using approved VW parts and by VW approved repairers, plus arrange recovery etc.
Thoughts?? :smiley:
They will just be a claims management company. For a non-fault claim they will probably hammer the other side in extortionate courtesy car charges. Perhaps it is free if you keep up VW servicing and/or VW recovery after the first year (Why do Skoda/Audi get 3 years, Seat get 2 and we get 1? If the car is THAT reliable then it'll cost VW nowt to give you 3 years).
In my experience, a VW approved garage is not a hallmark of quality. Benfield repair centre completely ruined my MK5 Golf 170TDI (when it was clattered by a bus with just 400 miles on the clock :shocked:). They screwed up every aspect of the repair, left it with a dangerous brake fault, took 7 weeks to do a 2 week job (not started until week 5, and even then only after lots of pestering) and stole stuff from my car. Metal shards in the car from cutting in the new rear quarter panel, oily handprints on the headlining, a paint job so thin on the new panel that the rear wheel arch rusted up every 3 months.
Better to get a repairer with a good rep that will use VW parts, whether they're VW approved or not. The insurer's warranty on the work will often be far more comprehensive than VW approved. A VW approved garage only has to warranty the work for 1 year, then leave VW to pick up the slack on the antiperforation and 3 year paint warranty.
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Its free and has been for the last year or so. Nothing stated about vw service history anywhere so I suspect its VW trying to keep good cars in the network even after crash damage etc.
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It's free so why not, I've signed up.
They also say they will get you a courtesy car.
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I've signed up too but still can't get my head round why thy would offer this for free!! I am trying to figure out what the catch is?
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See above...
They've partnered with an accident management company. They'll get their money if someone drives into you...
These companies are one of the reasons our insurance renewals are ever higher...
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These companies are one of the reasons our insurance renewals are ever higher...
My legal cover "Albany assistance" royally screwed the other insurance company for car hire costs and other incidentals after a non fault accident in 2007. I suppose the only good thing that comes out of this is that in an effort to minimise their losses, the other party is usually quick to admit fault and have you dealing with them directly (without the claim management company's big cut). This happened to me in Nov 11 when my Scirocco got clattered. The other party were on the phone and offering me a £50k Merc courtesy car before my insurance company could get the opportunity to stick it to them in daft hire car charges on an average car.
All legal cover should be free to the user because you can be damn sure the company dealing with your claim will be filling their pockets from the other side's insurance. If you get hit, there will be plenty of companies lining up to fight your corner on a non-fault claim. Esurance is in it for themselves and helping you out is just a handy side-effect. If you have a non-fault accident you are in the driving seat - you can insist where it gets repaired, insist they will use genuine parts, insist they will replace parts when appropriate rather than do a repair.