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Model specific boards => Golf mk7 => Topic started by: EliteBajan on 18 June 2013, 13:10

Title: How can I track my order?
Post by: EliteBajan on 18 June 2013, 13:10

Good afternoon folks,

I've been given this web address to track my order; http://www.volkswagen.co.uk/owners/track-my-order
But it only brings up the normal VW website, with no option to track your order.

Does anyone have the correct web address, or is the problem that I'm try to access via my iPhone?

Title: Re: How can I track my order?
Post by: monkeyhanger on 18 June 2013, 13:16

Must be an iphone issue - the link you provided works fine from my PC. There is a section to add in your order number then get a status.

Title: Re: How can I track my order?
Post by: CraigW on 18 June 2013, 13:22

Quote from: EliteBajan on 18 June 2013, 13:10

Good afternoon folks,

I've been given this web address to track my order; http://www.volkswagen.co.uk/owners/track-my-order
But it only brings up the normal VW website, with no option to track your order.

Does anyone have the correct web address, or is the problem that I'm try to access via my iPhone?

Yeah this happened to me through my iphone as well. Better accessing it through a pc

Title: Re: How can I track my order?
Post by: Bill_the_Bear on 18 June 2013, 13:26

Quote from: CraigW on 18 June 2013, 13:22

Yeah this happened to me through my iphone as well. Better accessing it through a pc

Same on Android.  Maybe there is a "switch to desktop" button somewhere that can make it work.

Title: Re: How can I track my order?
Post by: Jimble on 18 June 2013, 13:45

Quote from: EliteBajan on 18 June 2013, 13:10

Good afternoon folks,

I've been given this web address to track my order; http://www.volkswagen.co.uk/owners/track-my-order
But it only brings up the normal VW website, with no option to track your order.

Does anyone have the correct web address, or is the problem that I'm try to access via my iPhone?

Scroll to the bottom, select "desktop site", then go to the "owners" tab at the top you'll either get a drop down box with "track my order" at the bottom or it'll take you to another page which has the box to put your order number in.

Title: Re: How can I track my order?
Post by: EliteBajan on 18 June 2013, 13:55

Thanks All,

Ill give that a go :cool: :smiley: