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Model specific boards => Golf mk6 => Topic started by: sve170 on 10 April 2013, 08:43

Title: Ongoing gearbox issues with Ed35
Post by: sve170 on 10 April 2013, 08:43
The saga continues with my now year old Edition 35.
Only four weeks ago after many clutch / flywheel / gearbox problems my local VW dealer service manager decided to replace the clutch and flywheel to try and eliminate these ongoing issues. All seemed ok, not perfect but ok, the 'knocking' noises when putting any load on the clutch seemed to have been 95% fixed.
But as the weeks have passed the 'knocking' has returned, it's at a point where I am fed up with the car, no pleasure in driving it anymore, and unless I get something sorted in the next few weeks it will have to go.

Contacting dealer today for more assistance.
Title: Re: Ongoing gearbox issues with Ed35
Post by: charlie on 10 April 2013, 09:08
Hope you get it sorted soon fella dsg boxes are fantastic but when they go wrong like anything mechanical sometimes it can be a nightmare + hope the dealer is going to sort it out for you keep us informed  :cool:
Title: Re: Ongoing gearbox issues with Ed35
Post by: sve170 on 10 April 2013, 09:25
Oops, forgot to mention its a manual gearbox.
Dealer did mention last time that if the clutch/flywheel changeout did not fix it then the only other option was a new gearbox.

Title: Re: Ongoing gearbox issues with Ed35
Post by: charlie on 10 April 2013, 09:51
Oops I got the wrong box no worries I still hope you get it sorted :laugh:should of read the thread again instead of engaging finger before brain  :shocked:
Title: Re: Ongoing gearbox issues with Ed35
Post by: Mr GTD on 10 April 2013, 15:10
Damn! That ain't good to hear, sounds like your in for a new gearbox then, hope it gets sorted so can get back to enjoying it...
Title: Re: Ongoing gearbox issues with Ed35
Post by: Murrayedition35 on 11 April 2013, 21:22
Not good news about your gearbox issues...hope your dealer can get it resolved... :sad:
Title: Re: Ongoing gearbox issues with Ed35
Post by: sve170 on 11 April 2013, 21:36
Update no.1
Spoke to VW dealer service manager today explaining that the 'knocking' had returned when releasing the clutch.
Checked mileage from previous fix of new clutch and flywheel, have only done 1800 miles on the original fix. I mentioned that from conversation before original fix the words 'if this don't work it will probably need a new gearbox' but this seems to be not the case and the dealer wants to fit another clutch and flywheel ?
He reckons the NEW clutch / flywheel may have been faulty when they were installed ?
Does not say much for genuine VW parts fitted by a dealer.

Car booked in next week for another attempt to fix the car, not holding my breath on this one, also not sure where I stand with regards to this ongoing problem as its been there since day one.

Starting to wonder why I ever ditched my R32, never missed a beat from day one.

Title: Re: Ongoing gearbox issues with Ed35
Post by: Murrayedition35 on 11 April 2013, 21:42
Not sure if I believe the dealer saying the clutch / flywheel may have been faulty...sounds like the box to me...I would be at them all the time, until it was resolved...touch wood i've had mine for 15,000 miles and not a problem..
Title: Re: Ongoing gearbox issues with Ed35
Post by: sve170 on 11 April 2013, 21:59
The problem only occurs when the clutch is released, previously it was mainly when holding the car on the clutch for very short periods, or when on an incline, but now it's all the time.
Even pulling away from traffic lights, roundabouts, the 'knocking' and some slight vibration through the clutch pedal can be felt, passengers can also hear the knocking.
Dealer says because problem only occurs when clutch is released it cannot be the gearbox, has to be clutch/flywheel.

Driving the car everyday is no pleasure anymore, totally fed up with it.
Title: Re: Ongoing gearbox issues with Ed35
Post by: charlie on 11 April 2013, 22:30
I think you could do with a second opinion from another vw garage if possible,hope it gets fixed to your satisfaction soon!!!!!!!
Title: Re: Ongoing gearbox issues with Ed35
Post by: sve170 on 11 April 2013, 22:49
Thanks for all the replies, no other main VW dealer in my area, can it go to an approved VW garage for warranty work ?
Title: Re: Ongoing gearbox issues with Ed35
Post by: charlie on 11 April 2013, 22:53
I would of thought so just to confirm I would give vw uk a ring  :nerd:
Title: Re: Ongoing gearbox issues with Ed35
Post by: sve170 on 12 April 2013, 10:10
Contacted VW customer services today, found out that dealer had already contacted them a few months ago looking for advice on a way forward with my vehicle, thats probably why he replaced the clutch and flywheel with no hesitation, VW probably told him to.
But due to this ongoing issue VW have now raised a 'case' on the fault and a case manager will be assigned to it today, they will reply to me within 48hrs  :smiley:

Customer services did wonder if there is an inherent fault with the car, not just the clutch, flywheel, gearbox components, time will tell.
Title: Re: Ongoing gearbox issues with Ed35
Post by: charlie on 12 April 2013, 10:38
Sounds very promising keep us all informed with all the progress :smiley:
Title: Re: Ongoing gearbox issues with Ed35
Post by: Mr GTD on 12 April 2013, 22:07
Sounds very promising keep us all informed with all the progress :smiley:

+1
Title: Re: Ongoing gearbox issues with Ed35
Post by: sve170 on 12 April 2013, 23:29
Have just been checking out the VWVortex site, all posts are USA Golf R related but found many threads about clutch problems.
Some really interesting stuff on there, it seems the USA Golf R's are experiencing the exact same problems as me on my Edition 35.
Looks like VW already know about this problem but not doing much about it, seem happy to keep replacing clutch and flywheels until the warranties run out.
Most theories seem to be that the pressure plate is warped and this causes the clutch to only grab the outer edges, therefore causing the 'knocking, thumping' noise when putting any load on the clutch.


Am I correct in saying that the Edition 35's have the exact same engine (detuned to 232bhp) and gearbox as the Golf R's.
Title: Re: Ongoing gearbox issues with Ed35
Post by: sve170 on 12 June 2013, 21:53
Hi all, have been missing for a while but last update on my Edition 35:

After much waiting about for dealer to do something to try and fix the issues, even with VW customer care on his back I decided to ditch the car......too many issues and the fun factor had disappeared.

My terrific salesman at VW managed to find me a VW owned Nov 2012 3dr Golf R in Steel Grey, 4500 miles and fully loaded with sunroof, colour sat-nav, f & r parking sensors, 19 Talladegos and mint condition.
Got a very decent px on the Ed35 and the rest is history.

I was gutted to see the ED35 go but with the ongoing mechanical problems I had no choice, I hope somebody gets the car and gets VW to fix it, the car had 11200 miles on the clock, not a single stone chip, had been looked after with only the best detailing products. Had never been thrashed, opened up a bit on great twisty country roads but never thrashed.

As for the R.......wow, it's a fantastic motor, and so different from the ED35, with the AWD and extra power it's a beast in sheepskin clothing, reminds me very much of my 58 plate R32.

I will keep on visiting the forum it's been great for info on the 35 and the banter is brilliant, will now be a regular on the Rforum, it also seems many on here also visit the Rforum.
So it's goodnight from me and to everyone on here take care and enjoy your GTi's

Here are a couple of pics of my new R

(http://i1160.photobucket.com/albums/q498/sve170/Golf%20R/null-6.jpg)
(http://i1160.photobucket.com/albums/q498/sve170/Golf%20R/null-4.jpg)
(http://i1160.photobucket.com/albums/q498/sve170/Golf%20R/null-53.jpg)
Title: Re: Ongoing gearbox issues with Ed35
Post by: RickS on 13 June 2013, 07:47
Hi all, have been missing for a while but last update on my Edition 35:


My terrific salesman at VW managed to find me a VW owned Nov 2012 3dr Golf R in Steel Grey, 4500 miles and fully loaded with sunroof, colour sat-nav, f & r parking sensors, 19 Talladegos and mint condition.
Got a very decent px on the Ed35 and the rest is history.


As for the R.......wow, it's a fantastic motor, and so different from the ED35, with the AWD and extra power it's a beast in sheepskin clothing, reminds me very much of my 58 plate R32.

I will keep on visiting the forum it's been great for info on the 35 and the banter is brilliant, will now be a regular on the Rforum, it also seems many on here also visit the Rforum.
So it's goodnight from me and to everyone on here take care and enjoy your GTi's


Congratulations on acquiring an R, see you on the Rforum.
Title: Re: Ongoing gearbox issues with Ed35
Post by: charlie on 13 June 2013, 20:30
That r looks awesome hope you enjoy sorry you didn't get things sorted to your satisfaction but like I say you now have a piece of perfect engineering :rolleyes:
Title: Re: Ongoing gearbox issues with Ed35
Post by: sve170 on 13 June 2013, 22:48
Thanks for the positive comments, yes the R is pure driving heaven, everything about the car is just great.
Title: Re: Ongoing gearbox issues with Ed35
Post by: joe6 on 14 June 2013, 15:29
R looks great. Pity the poor *** who gets the Ed35!! Hope they get it sorted. Makes you wonder about the quality of VW seconds!!
Title: Re: Ongoing gearbox issues with Ed35
Post by: Snoopy on 15 June 2013, 09:00
The R does look good but I could not have done that. Going from a car with gearbox issues to a model after your research you say has similar gearbox issues would rule it totally out if it was me
Title: Re: Ongoing gearbox issues with Ed35
Post by: sve170 on 15 June 2013, 10:34
Snoopy,
I take your comments on board but if there are problems with these flywheels / clutch / gearboxes apparently it is visible from day one, from my research it seems it is not a problem which occurs after say 1000mls, 5000mls or 10000mls it's evident from day one.
From trawling the forums it was the USA market with the most complaints, not such a UK problem.

Even after my dealer replaced the original flywheel and clutch and inspected the gearbox the problem was still there. (I had the ED35 from new)
As a second fix he wanted to replace them again, that's when I got VW customer services involved.....they were terrific by the way.

I had previously driven an R with no problem evident, and when my present R arrived at the dealer......none available in my area I took it for a very long test drive, from the minute I put load on the clutch I knew it was ok, very smooth with no vibration or knocking at all.
Have now put another 1500 mls on the clock and it is superb, a totally different beast.

Having spoken to my VW customer service case manager, she was totally on my side with regards to px the car, but after 11000 mls of nothing but frustration from a terrific motor it had to go. I should have hung on to see how long the dealer would take to fix it but when the R was found it was a done deal.
The ED35 cannot be sold on until investigation and repairs are carried out under warranty, VW put a marker on it and require regular feedback from dealer.

Once it is fixed it will be a superb car for someone, mint condition, no stone chips, dents or swirl marks in the paint.