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Model specific boards => Golf mk4 => Topic started by: brewey on 27 March 2013, 10:49

Title: Problem with depo projectors
Post by: brewey on 27 March 2013, 10:49

Before Christmas I bought a set of r32 style projectors from fk thinking it would be a good mod for the golf. When I opened the box the adjuster brackets that link to the motors were broken. I contacted fk and they basically told me in broken English to get lost; according to them I must have broken them myself when installing them rather than it being a manufacturing/ transport problem.

I've tried epoxy resin to stick them back together and the one was ok. But the problem is that the passenger one is being a git and won't go back together. Does anybody know where I can get a replacement bracket from? Has anyone else suffered this problem?

Thanks guys.

Title: Re: Problem with depo projectors
Post by: Nino on 27 March 2013, 12:58

I'm sorry to hear this mate that's two issues with fk I've seen in the past 6 months I will never use them again. Hope u sort it.

Title: Re: Problem with depo projectors
Post by: dom on 27 March 2013, 13:05

I bought mine from a UK based company, they also arrived broken. I gave them a call and they sent a courier the next day with a replacement set and collected the broken ones.

I'd be complaining to FK again to be honest.

Title: Re: Problem with depo projectors
Post by: Dalo Harkin on 27 March 2013, 13:12

sounds like shocking customer service!  :shocked:

Now you have added epoxy to them though, it will look like you broke them and have tried to repair them.

I would still call someone at FK and speak to someone about their complaints procedure

Title: Re: Problem with depo projectors
Post by: brewey on 27 March 2013, 13:52

Thanks guys, I have re contacted them today about it, but after being told that I couldn't do anything last time I thought well I'm not, not using them as they look like a cracking set of lights. It looks like that adjuster bracket is made from the cheapest plastic possible though.

I just wondered if anyone had any ideas where replacements could be found or if anyone made anything that sorted it.

Title: Re: Problem with depo projectors
Post by: brewey on 27 March 2013, 13:53

Quote from: Nino on 27 March 2013, 12:58

I'm sorry to hear this mate that's two issues with fk I've seen in the past 6 months I will never use them again. Hope u sort it.

Cheers mate, I won't be using them again either that's for sure. They were a nice gift from the wife so she wasn't too happy to say the least either.