GolfGTIforum.co.uk

Model specific boards => Golf mk6 => Topic started by: Hank on 06 April 2012, 18:48

Title: Several irritating problems - any ideas?
Post by: Hank on 06 April 2012, 18:48
I've got three irritating problems on my Dec 2011 mk6 GTI, which the dealer can't seem to sort out for me.
Looking for some ideas or if anyone else has seen anything similar.

First one is a really bad wheel judder in the 80-90 mph speed range. Steering wheel bucks in my hands especially under heavy acceleration. Even passengers can feel the car shuddering until I get above 90 when it seems to decrease a lot, although not completely. I've had the wheels balanced and that seemed to help a bit but not significantly.

Second thing is on motorways journeys, the DSG gearbox sometimes won't drop into 6th gear, so I end up driving in 5th until I spot the problem and switch to manual for a minute to go down into 6th. An engine switch off seems to fix this for a bit.

Final one is an EPC engine warning light in conjunction with an oil pressure warning light and message and the vehicle goes into safe mode and won't let me do more than 4000 revs. This happens when I have the DSG in sport mode and give it the beans, engine revs to about 7000 and then this warning light comes on. I've had three different dealers look at this and none of them can even see the error in the logs!

Anyone seen any of these?
Cheers
Hank
Title: Re: Several irritating problems - any ideas?
Post by: AndyG on 06 April 2012, 19:48
Hank,have you had the vehicle since new?I am just wondering if perhaps its been in a bump before you got it.If you have had it since new it's the dealers problem not yours.
Title: Re: Several irritating problems - any ideas?
Post by: Neil gti on 06 April 2012, 19:55
Hank

I had a wheel wobble at them speeds and had the wheels balanced which helped a little bit, took the car to another garage a week later and tried again, the 2nd time cured the problem  :smiley:
If you have 5mm spacers on this WILL cause a wheel wobble because they are not hubcentric (i tried 3 different makes) 10mm spacers are fine aslong as they are hubcentric (ie: with a lip on them that wheel sits on to keep them dead centre)

The gearbox problem sounds like a mechatronics problem ?

No idea on the warning lights  :sad:
Title: Re: Several irritating problems - any ideas?
Post by: mkviken on 06 April 2012, 21:45
swap your wheels front to back and this will help identify if its the wheels/tyres causing it. you shouldn't get the same vibration if a dodgy wheel/tyre is on the back of the car
Title: Re: Several irritating problems - any ideas?
Post by: Hank on 06 April 2012, 21:53
I've had the car from new and it's not had a bump.
I like the idea of swapping the wheels round, never thought of that, it's even something I can do on my own (probably) :)

Thanks also for the tip on the balancing, worth looking into too.

I'll persevere with the dealer about the EPC light, but that's a real problem and it's something I can almost recreate on demand. It doesn't give me any confidence when I drop it into sport and try to blow past a queue of traffic :)

Thanks for the helpful responses
Cheers
Hank
Title: Re: Several irritating problems - any ideas?
Post by: PenguinGTI on 06 April 2012, 23:09
Definitely give the wheels a swap. I had a noise coming from the rear of the car that sounded like a wheel bearing but ended up being the tyres (oddly :shocked:). Didn't find it until I ended up changing the tyres at the back.
Title: Re: Several irritating problems - any ideas?
Post by: Snoopy on 07 April 2012, 08:37
Definitely give the wheels a swap. I had a noise coming from the rear of the car that sounded like a wheel bearing but ended up being the tyres (oddly :shocked:). Didn't find it until I ended up changing the tyres at the back.

I posted about this a few weeks back known issue especially as vw seem to send them out of the factory with large setup suspension differences. I have this too.
Title: Re: Several irritating problems - any ideas?
Post by: JonnyG on 07 April 2012, 11:14
As above .. the wheels are likely to just need a good balance. Try and find a good wheel balancing machine that does full dynamic balancing (Costco machines have always been good for me).  I had a similar problem and it took three goes to get them balanced properly.

The other faults sound quite serious and I'd push your dealer, and even VW UK, to get these sorted.  I think a VW "promise" is to have a VW techy accompany you on a test drive where you can point out the faults - you could ask for that ?
Title: Re: Several irritating problems - any ideas?
Post by: Hank on 18 April 2012, 21:37
Just thought I'd update this after a visit to my new local repair centre. Got fed up with the main dealer, so tried a recently opened vw repair centre. They are a joy to deal with and I got an engineer to drive out with me so I could show him the faults.

The wheel wobble was a definite balancing problem and when I picked it up the guy said they were out by a mile, despite being balanced by Kwik Fit only a week before. So won't be using them again. The wobble is gone and it's like driving a new car again, very pleased.

The oil pressure warning light was identified as a faulty switch and they've ordered a new one, which is being fitted on Tuesday. I recreated the problem before I dropped it off and then didn't switch the engine off until they drove it into the service bay - no problem with them not finding the error in the logs then, it was still on the dash.

The gear box issue not dropping into Sixth, was referred to VW who recommended a software update, which they've applied and I've been asked to keep an eye on it. It hasn't recurred so far, so hopefully that's an end to that problem too!

One top of all that they gave it a full valet, inside and out! So I'll certainly be taking it back there again. The only downside is that theyre a Toyota dealer and I was given an Aygo for the day :)
Title: Re: Several irritating problems - any ideas?
Post by: Mr GTD on 18 April 2012, 22:09
Just thought I'd update this after a visit to my new local repair centre. Got fed up with the main dealer, so tried a recently opened vw repair centre. They are a joy to deal with and I got an engineer to drive out with me so I could show him the faults.

The wheel wobble was a definite balancing problem and when I picked it up the guy said they were out by a mile, despite being balanced by Kwik Fit only a week before. So won't be using them again. The wobble is gone and it's like driving a new car again, very pleased.

The oil pressure warning light was identified as a faulty switch and they've ordered a new one, which is being fitted on Tuesday. I recreated the problem before I dropped it off and then didn't switch the engine off until they drove it into the service bay - no problem with them not finding the error in the logs then, it was still on the dash.

The gear box issue not dropping into Sixth, was referred to VW who recommended a software update, which they've applied and I've been asked to keep an eye on it. It hasn't recurred so far, so hopefully that's an end to that problem too!

One top of all that they gave it a full valet, inside and out! So I'll certainly be taking it back there again. The only downside is that theyre a Toyota dealer and I was given an Aygo for the day :)

 :grin: what gearbox was you given manual or MMT(auto) my mrs has the MMT and it is shocking, we actually rejected one Aygo cus it was so bad...
Title: Re: Several irritating problems - any ideas?
Post by: ScottA on 19 April 2012, 00:14
Just thought I'd update this after a visit to my new local repair centre. Got fed up with the main dealer, so tried a recently opened vw repair centre. They are a joy to deal with and I got an engineer to drive out with me so I could show him the faults.

The wheel wobble was a definite balancing problem and when I picked it up the guy said they were out by a mile, despite being balanced by Kwik Fit only a week before. So won't be using them again. The wobble is gone and it's like driving a new car again, very pleased.

The oil pressure warning light was identified as a faulty switch and they've ordered a new one, which is being fitted on Tuesday. I recreated the problem before I dropped it off and then didn't switch the engine off until they drove it into the service bay - no problem with them not finding the error in the logs then, it was still on the dash.

The gear box issue not dropping into Sixth, was referred to VW who recommended a software update, which they've applied and I've been asked to keep an eye on it. It hasn't recurred so far, so hopefully that's an end to that problem too!

One top of all that they gave it a full valet, inside and out! So I'll certainly be taking it back there again. The only downside is that theyre a Toyota dealer and I was given an Aygo for the day :)

Glad it looks like you've got your problems sorted!

I'm intrigued about this repair centre... do they carry out warranty work?
Title: Re: Several irritating problems - any ideas?
Post by: Hank on 19 April 2012, 07:50
Yep, all this work was warranty - apart from the balancing I guess.
In the VW directory they are described as an "Authorised Repairer". (Oakmere VW in Northwich, Cheshire)
They've only recently opened as a VW repairer, but they've been a Toyota (and Lotus) dealership for ages.
I can't praise them highly enough - so much better than both my local VW main dealers.

The Aygo was a manual - it was a tin box on wheels - so much road noise the radio couldn't compensate. I know I went from a GTI to an Aygo, so not an honest comparison, but couldn't believe how awful the Aygo was.
Title: Re: Several irritating problems - any ideas?
Post by: Mr GTD on 19 April 2012, 08:38
Yep, all this work was warranty - apart from the balancing I guess.
In the VW directory they are described as an "Authorised Repairer". (Oakmere VW in Northwich, Cheshire)
They've only recently opened as a VW repairer, but they've been a Toyota (and Lotus) dealership for ages.
I can't praise them highly enough - so much better than both my local VW main dealers.

The Aygo was a manual - it was a tin box on wheels - so much road noise the radio couldn't compensate. I know I went from a GTI to an Aygo, so not an honest comparison, but couldn't believe how awful the Aygo was.

You actually got the better of the 2(manual & MMT) there is loads of road noise and even more when you TRY and make it move, it's also very tiny and is a v cold place to be when first getting in the car once the heater starts to work then it just barrable...

Don't suppose you tried going up a steap hill? cus everytime my mrs does I feel were gonna roll back :laugh:

In the MMT it seems to change gear in the wrong places....and thats just a few reasons why I hate the thing  :grin:
I cud list MANY more but I wud be writing this all day... :grin:
Title: Re: Several irritating problems - any ideas?
Post by: andyr on 19 April 2012, 09:53
It's great news that you got all the problems sorted (hopefully all!) but I think it's shocking that the dealer couldn't find - and deal with - the problems themselves!
Title: Re: Several irritating problems - any ideas?
Post by: Hank on 19 April 2012, 10:01
I've had a VW since early 2006 - with a short break (in an Audi) while waiting for my GTI to be built - I've yet to find a good, reliable and professional VW dealership. Once or twice they may perform well, and just when you think you've found a good one they let you down.

The period in the Audi was a breath of fresh air for me - great service, very professional - nothing like VW, which is a real surprise considering they are part of the same group.

I do about 35-40K miles a year, so even with long life servicing I'm in a dealership every 4-6 months. The repair centre will hopefully continue to provide great service, but I guess only time will tell.

I went with the Golf despite the dealership support, not because of it :)
Title: Re: Several irritating problems - any ideas?
Post by: ScottA on 19 April 2012, 11:04
Yep, all this work was warranty - apart from the balancing I guess.
In the VW directory they are described as an "Authorised Repairer". (Oakmere VW in Northwich, Cheshire)
They've only recently opened as a VW repairer, but they've been a Toyota (and Lotus) dealership for ages.
I can't praise them highly enough - so much better than both my local VW main dealers.

The Aygo was a manual - it was a tin box on wheels - so much road noise the radio couldn't compensate. I know I went from a GTI to an Aygo, so not an honest comparison, but couldn't believe how awful the Aygo was.

Thanks for that. Not far from me at all, so I've contacted them about my issues and will see what they suggest. Cheers!  :wink:
Title: Re: Several irritating problems - any ideas?
Post by: Hank on 19 April 2012, 11:21
Thanks for that. Not far from me at all, so I've contacted them about my issues and will see what they suggest. Cheers!  :wink:

You weren't driving past Crewe station last night about 7:20pm were you?
Saw a gleaming White 2012 GTI as I was walking across to the car park.
Title: Re: Several irritating problems - any ideas?
Post by: ScottA on 19 April 2012, 11:24
Thanks for that. Not far from me at all, so I've contacted them about my issues and will see what they suggest. Cheers!  :wink:

You weren't driving past Crewe station last night about 7:20pm were you?
Saw a gleaming White 2012 GTI as I was walking across to the car park.

I was at Crewe station at around 8ish until 9 as I caught some b@stards nicking stuff off the railway, but I was on the M6 at about 7.20.  :smiley:
Title: Re: Several irritating problems - any ideas?
Post by: Hank on 19 April 2012, 11:26
Ahh, there's so many of those White GTIs around ;)
Title: Re: Several irritating problems - any ideas?
Post by: ScottA on 19 April 2012, 11:26
Ahh, there's so many of those White GTIs around ;)

 :cry: :cry: I haven't seen another one around there!!!  :grin:

Are you from around Crewe then? I live in Willaston
Title: Re: Several irritating problems - any ideas?
Post by: Hank on 19 April 2012, 12:06
Winsford.
Shadow Blue GTI, 2011 (60 Plate), 5-door, DSG, scuffed Monza (non Shadow), always filthy.
I'll keep any eye out for you.
Title: Re: Several irritating problems - any ideas?
Post by: ScottA on 19 April 2012, 15:35
Winsford.
Shadow Blue GTI, 2011 (60 Plate), 5-door, DSG, scuffed Monza (non Shadow), always filthy.
I'll keep any eye out for you.

 :grin: likewise  :smiley: