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General => General discussion => Topic started by: RandomJord on 14 March 2012, 17:05
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SO just a bit of a rant.
Why are some people such cnuts? im doing a bit of a ring round to drum up new business for my company and feck me why is everyone so arsey??
I'm a polite person, i dont hardsell or pressure people, i just chat and if theyre interested or if theyre not im not fussed. but the amount of people who will make up pure sh!t just to get you off the phone is mad.
oh and top of the sh!tlist is..
ROBERT FROM FOXTONS CHISWICK OFFICE
Rude, swore, insulted me and hung up. I didnt think it was possible to hate foxtons more but i do now! genuinely cant wait to be passing by that office!
Rant over ish
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i understand your trying to drum up buisness ect. but the reason i hate cold callers is because, if i wanted to buy something then i go out and look for it and buy it, i dont want people ringing me up assuming i want to buy into there product..
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they dont want to speak to you... and why should they. As said above if I wanted something I would call you.
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I beg to differ, i actually made 9 appointments today off 25 calls. with the industry and area I work in its all about getting names off calls then meeting them. I don't know what you work in but This and word of mouth is how I roll.
It's a newish service and needs exposure, the people I've made appointments with half of them didn't know it existed!
It's
People like you that are the arseholes I guess :evil:
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they dont want to speak to you... and why should they. As said above if I wanted something I would call you.
Oh and decision makers aren't the rude ones, it's the trumps on the frontline!
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I beg to differ, i actually made 9 appointments today off 25 calls. with the industry and area I work in its all about getting names off calls then meeting them. I don't know what you work in but This and word of mouth is how I roll.
It's a newish service and needs exposure, the people I've made appointments with half of them didn't know it existed!
It's
People like you that are the arseholes I guess :evil:
equally you also talked to 14 people who didnt need your services, i understand you need to get buisness but if your pestering over 50 % of the people your ringing then you have to expect to get some angry people.
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That's the point, no one needs to be rude, I say what we offer and if they're interested, if not, it's a thanks for your time an no need to hassle them.
If you're a decision maker, you get calls, I get calls, an I'm always polite because they're doing a job an they may have something of interest to me.
If your a little turd who knows nothing and are still rude, you're a jerk
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they dont want to speak to you... and why should they. As said above if I wanted something I would call you.
Oh and decision makers aren't the rude ones, it's the trumps on the frontline!
This one is :wink:
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That's the point, no one needs to be rude, I say what we offer and if they're interested, if not, it's a thanks for your time an no need to hassle them.
If you're a decision maker, you get calls, I get calls, an I'm always polite because they're doing a job an they may have something of interest to me.
If your a little turd who knows nothing and are still rude, you're a jerk
cold calling is the equivalent of some cnut banging on your front door whilst you are banging your gf. They may have something you need but they are going the wrong way about it.
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Disagree dude, my industry, get the name, then go in.
Don't know what you do, but this is how it works for me and it does
Me well!
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It depends entirely on the situation. I for one cannot stand any form of cold calling. However I am aware that is an essential part of business, especially one starting up. If you are offering an essential service you need to be able to demonstrate you are better than what they are already using. Most won't give you the time of day.
By the sound of it, your 9 appointments gained is well worth the cr4p you've had to take from the ones that were not interested. Still as you say, they don't have to be rude. However, you'd expect it to come with the territory... :nerd:
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Disagree dude, my industry, get the name, then go in.
Don't know what you do, but this is how it works for me and it does
Me well!
I know many people that work this way and are very successful because of it... it doesnt work in all fields though. The ones that I know are good at it and get paid accordingly as setbacks are part of the job.
Good luck with your cold calling but you really cannot moan when someone calls you up unexpectedly and starts talking to you about something you may or may not have interest in.
Trust me I know what its like... at the age of 16 i got a part time job selling windows (telesales)... I made a killing, but the knock backs killed me off pretty soon. Thats when I realised I enjoy selling... just doing it a different way. :smiley:
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Forgive my ignorance Jord, but before I jump in, what business are you in / service trying to sell.
Jonathan.
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P to the M'd
an great sig!
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Good for you Jord.
When you are starting out it is an excellent - and cheap - way to get business in. And yes, I have done it. From a youth selling double glazing over the phone, to knocking on doors in Scotland selling Aerial photographs of peoples houses.
As said. If you're polite and non-hard sell. It's all WIN.
For every 100 people you might put out, there may be 20 people who you win as customers.
And that folks, is how you start a business.
Addendum: wine typo
:grin:
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Amen!
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I don't like cold callers BUT I'm not rude to them unless they get pushy or rude. You do get some funny ones where they ask for someone that doesn't even work at the company and never has, we then play games with them passing the call around to each 'Paul' or 'John' (whatever name they asked to speak to) in the office until they catch on and hang up or we get bored :grin:
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I HATE cold callers.
Whether it is at home or work
THEY ARE A f**kING NUISANCE
Sorry Jord, you are probably very nice :grin:
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The one thing I hate about cold callers is the pushiness. I'm not too bothered if they call and they're polite and calm, but as soon as I've got a bloke insisting that I had an accident 3 years ago and I was entitled to £4000 compensation(Never been involved in an accident)....That's just over the top.
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Done that job for years and I have a saying Jord, feck them in or feck them out. It's tough but rewarding, you just end end being bullet proof to the cr@p that gets back to you, thick skinned it works mate.
Did the big corporations quit when they heard no? Don't listen to the negatives mate. Keep up the good work, and yes Foxtons is a pet hate of mine too, knocked on the Chiswick door many times and had many meetings.
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Ironically my existing client list is something a lot of people would kill for, and the people i deal with are nothing but professional. its the 'small' people like foxtons that seem to be jumped up sh!ts.
Im going back to employing someone to do this part i think! who wants a job??
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My missus :grin:
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Big part of my job is now answering the phone and simply the amount of people that pester me every day , drives me feckin insane !!
Problem is Im normally doing somethin constructive an i have to drop it to answer the phone to yet again be told that i could be saving money by swapping utilities , insurance , breakdown cover, phone contracts , gov anouncments , debt advice,,, the list goes on ,, so when someone like yourself who may well be selling somethin genuinly genius , calls up, im normally quite sharp and dismissive ,,as im guessing most of the folk you call are
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mate... cold calling is one of the hardest sells.. don't envy you that
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Keep getting load offers etc.
One bloke yesterday:
Me: "Nah I'm not interested in any loans at all."
"You must be looking though"
"No"
"Well you must have been applying for a loan on the internet because that's what it says here"
"Nope, might be whoever else had this number before"
"Was their name Joshua R........ as well?" :rolleyes:
"I suppose not but no I haven't been looking, I don't want debt."
"Well you must have put your details on the internet" :angry:
"No, I didn't and please don't phone again"
"Yes you did, it says here" :angry: :angry: :angry: :angry:
"Well I'm saying f*ck off and don't phone again, apply that to your job half as much as that computer and we'll get on a lot better".
Haven't been phoned by them all day! :grin:
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As above, the way cold calling has developed with automated services or worse, no answers, has wound the general public up to the point of it being a complete nuisance.
Most people will Google for what they want
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Tell me this, and this is genuine because I'm always open to new ideas on this stuff, what other methods are there that are effectively free, that can make people aware and interested in a service that isn't particulary well known in the market at the moment and generate 9 face to face meetings in under 2 hours?
I spend a hella lot on traditional advertising, yell, direct mail an all that sh!t, and looking at 2 trade shows this year also so I'm covered for that part.
And this is BUSINESS people, I'm not talking about being bugged at home!
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I would go to trade shows. I did a couple of these a few years back and the amount of business you can drum up at these places is unreal. Managed to get some huge resellers to make some pretty big purchases, which also opened many other doors.
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Are you getting your van sign written? It's a great way of advertising as it acts as a sleeping salesman. I get quite a bit from that.
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I would go to trade shows. I did a couple of these a few years back and the amount of business you can drum up at these places is unreal. Managed to get some huge resellers to make some pretty big purchases, which also opened many other doors.
That's good to hear, the expense makes them a bit errrrrr but as you said the potential can be massive!
Are you getting your van sign written? It's a great way of advertising as it acts as a sleeping salesman. I get quite a bit from that.
Helllss yeah!
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I would go to trade shows. I did a couple of these a few years back and the amount of business you can drum up at these places is unreal. Managed to get some huge resellers to make some pretty big purchases, which also opened many other doors.
That's good to hear, the expense makes them a bit errrrrr but as you said the potential can be massive!
They can be very expensive, luckily for me my company at the time paid for them. So great way of earning extra sales whilst free hotel and a drink all you can bar ensured we made some very good contacts also! :nerd:
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What are you upto now then Jord? Something new or as you were before?
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Had a couple of reps at work that weren't really pushy just left a leaflet and we went for it. :) Oil removal and a bodywork suppliers.
Not being pushy to busy workers IMO is key.
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Had a couple of reps at work that weren't really pushy just left a leaflet and we went for it. :) Oil removal and a bodywork suppliers.
Not being pushy to busy workers IMO is key.
Disagree sometimes with that.
Sometimes people don't know they need so its down to the sales team to educate them and make them believe they need it. A massive pharmaceutical company (that we all know but I won't metion) has a training program on how to manipulate people and get what you want, works in everyday life too, well sometimes :rolleyes: Basically the harder the challenge the more a hungry salesman wants it, sometimes business is won unethically which I totally disagree with. Too stressfull with those targets to hit in these tough times. Was a fun job 10 years ago!!!!!!!
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I suggest you all watch the film Glengarry Glen Ross
Particularly the Al Pacino scene with Jonathan Pryce in the restaurant.
(http://i253.photobucket.com/albums/hh54/thelastglance/Things/glengarry-glen-ross.jpg)
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The 2 Jobs ago introduced a weekend training scheme called "turbo sales" which sounds identical to what Martz has said.
By using the opening question method and introducing off topic / curveballs you could manipulate people into being interested in things they didn't know they needed or were interested in. Especially if it was a genuinely good offer - it was ideal for opening doors.
REMEMBER JORD - ALWAYS USE OPEN QUESTIONS, DON'T GIVE THEM ONE THEY CAN SAY NO TO.
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Oh im good at making people more open to the services. I can sell pretty much anything i genuinely believe in. When i worked in sales i smashed the sh!t out of my collegues :evil:
If i believe in what i sell, its easy!
Oh and quality over quantity :tongue:
What are you upto now then Jord? Something new or as you were before?
Still doing the same old, but this is something i've run as a sideline that i thinks now going to be an in demand service in a few years, so im getting in first!
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What are you upto now then Jord? Something new or as you were before?
Still doing the same old, but this is something i've run as a sideline that i thinks now going to be an in demand service in a few years, so im getting in first!
Gizza Job :grin: