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General => General discussion => Topic started by: emery1990 on 18 December 2011, 19:53

Title: Trying to stay calm here, Iphone
Post by: emery1990 on 18 December 2011, 19:53
Why oh why did I trust Apple again  :angry: Old phone after sending it back time after time after time because of 3g not working, they gave me £310, which was pretty sh!t seems as though you can't get a new iphone for this much anyway the idiots, but mum said yes thats fine without telling me. Bought a 4 off a mate, and guess what 3g still doesn't work!!! Read up and apparently it was to do with one of the updates with several customers saying about no 3g, so obviously when I restored the 4 to my old back up which was corrupt it didnt work still. read to restore all settings, so done that and now my phone won't connect to itunes again and looks like I'm going to have to set phone up as new phone and loose everything  :angry:

Why are they so sh!t for, I can't understand it, I'm in apple on tuesday so in the news you may see boy burns down apple store.
Title: Re: Trying to stay calm here, Iphone
Post by: VeeDubGTI16v on 18 December 2011, 20:03
http://www.youtube.com/watch?v=fcnQ72sPZAI&feature=endscreen&NR=1

its the only solution
Title: Re: Trying to stay calm here, Iphone
Post by: Dan34 on 18 December 2011, 21:31
When you say the iphone wont connect to itunes do you mean it wont find it?

Try closing itunes and unplugging the phone, then go onto services in control panel and stop the apple mobile device service then start it again. Then open itunes and then plug your phone in again, it should recognize it.
Title: Re: Trying to stay calm here, Iphone
Post by: emery1990 on 18 December 2011, 22:26
Itunes found it, but the phone still said connect to itunes, ive done a full restore now, lost all my contacts etc as what the guide thing said, but yer 3g still doesn't come on when wifi is turned off!, mums on 02 and so is everyone in my family but theirs are ok.
Title: Re: Trying to stay calm here, Iphone
Post by: bobotheclown on 19 December 2011, 06:03
why don't you make an appointment with a local apple store and get them to check it out. I have found the customer service to be exemplary and if there is a problem with the phone they swapped it out with a new one there and then.

Silly question, but have you checked whether you can receive 3G signal using other phones in the same location?
Title: Re: Trying to stay calm here, Iphone
Post by: emery1990 on 19 December 2011, 22:46
Thats why I'm going to do tomorrow, but thing is it didnt work on the 3gs and isnt on the 4, so I'm thinking it's more likely to do with 02, dont you think?  Yes me and my mum both had our phones in the same place, hers worked mine didnt. I think they may have barred my data romaing or something as I was in australia last year and bought a bolt on for it.
Title: Re: Trying to stay calm here, Iphone
Post by: Jay on 19 December 2011, 23:06
Did you try her sim in your phone, providing she has an iphone with microsim?
Title: Re: Trying to stay calm here, Iphone
Post by: Jimble on 20 December 2011, 21:05
Sister in law had this problem mate, it was because she had an old sim, rang 02 and they sent her anew sim foc and now works fine.
Title: Re: Trying to stay calm here, Iphone
Post by: justalex81 on 20 December 2011, 21:10
or you could stamp on it and get a decent phone  :laugh: :laugh: :laugh: :laugh: :laugh: :laugh: :laugh: :laugh: :laugh: :laugh: :laugh: :laugh:
Title: Re: Trying to stay calm here, Iphone
Post by: emery1990 on 22 December 2011, 23:19
Cheers jimble mate I'll give them a ring, went in 02 direct and they couldn't help!

haha yer think I may loose it on holiday..
Title: Re: Trying to stay calm here, Iphone
Post by: RandomJord on 26 December 2011, 00:49
What Bobo said, if you're within a reasonable distance of an apple store make an appointment at the 'genius bar' I totally avoid 02 when I have an issue because they just say theyll and it off to be looked at.

Go to apple, always been spot on for me
Title: Re: Trying to stay calm here, Iphone
Post by: tshirt2k on 26 December 2011, 11:51
Never had a problem on orange with the iPhone. They can always to a sim update anyway.

Have you switch 3G in in the phone settings? People always miss the obvious.