GolfGTIforum.co.uk
General => General discussion => Topic started by: brett on 17 December 2011, 15:43
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afternoon all ,just a quicky sent some items via royal mail other day headlights and a grill ,dudes got them today opened packaging up and both lights are fooked.but the grills ok,anyone know where i stand ?
have had a look on royal mail web and nothin statin i cant send glass items ,i also payed extra for enhanced comp,all help appreciated,and sorry if its been covered before ,did use search function lol,brett
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imagine they will say its bad packing , needs to be packed like its gona be kicked and thrown around
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if u paid for extra cover, it must be insured :lipsrsealed:
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ye thats what i thought just wondered if anyone had similar problem before as they shut at 2 ,and typical i was out till 3,cant do anything till mon morn ,cheers chaps,brett
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k duga little deeper and should be covered upto £46 ,so will ring them mon am ,sorry for lame question was frothing both lights damaged but the debadged grill is fine lol,wtf
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You are insured but its not a quick process,Pics of the damaged items will also help your case.
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how well did you wrap em?
if you just put a bit of brown paper round em stuck down with selatape n stuck em in the system then you get wot you deserve imho,as everything goes through loads of machinery so of course they'll be damaged as glass items,badly wrapped verses f**k off macinery = damage!
but...
if you had bothered to wrap em in bubble wrap,and put em in a descent sturdy box then thats a different matter,and you should be compensated by which ever carrier has damaged em with their sorting machines.
Royal mail tend to pay anyone,no matter how iffy the claim ( :smug:),so i wouldnt worry about it,though as stated before,it might take a while