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Model specific boards => Golf mk5 => Topic started by: Kwok8 on 12 May 2011, 20:35

Title: Check History
Post by: Kwok8 on 12 May 2011, 20:35
I am going to view an edition 30 tomorrow and have the number plate now.

My question is can I check on the history of the car by telephoning VW, like how many times it's been in and any warranty jobs?

I know I can with BMW, I can get where it was serviced and how many times it has been in the garage.
Title: Re: Check History
Post by: AlanD on 13 May 2011, 10:25
Don't know mate. Without trying to come across as rude and abrupt but try phoning them and asking?

The worst they can say is no.
Title: Re: Check History
Post by: Kwok8 on 13 May 2011, 10:58
Well you can't with your local branches, I just thought maybe there was a national number I could call.
Title: Re: Check History
Post by: AlanD on 13 May 2011, 11:04
VW UK

Customer Care - If your local retailer is not able to help you, please call or write to us here - 0800 0833 920

General Enquiries - Use this section to get general information related to our products and services - 0800 333 666
Title: Re: Check History
Post by: littleumpa on 13 May 2011, 13:36
yes you can bud although you may need to phone the specific dealer as some vw franchises have to manualy update to the main vw system, ive just bought a golf from scotland and vw only had the 1st service on record, i phoned the dealer where its been stamped up and they confirmed the history and told me why the main vw system hadnt been updated......lazy bleedaz
Title: Re: Check History
Post by: 2007GTI on 13 May 2011, 20:42
Ive just phoned my local stealer and asked for a favour in the past.
Title: Re: Check History
Post by: cojomo2 on 17 May 2011, 16:54
just check over the service book and ring up a few of the garages to confirm that whats written in the book was actually carried out. best of luck, lovely car.
Title: Re: Check History
Post by: Kwok8 on 17 May 2011, 17:17
Thanks, all.

The one I saw was an ex-lease car and was not looked after at all. Also didn't have centre arm rest and a few other things I wanted.

Still looking though.