GolfGTIforum.co.uk
Model specific boards => Golf mk6 => Topic started by: PenguinGTI on 13 April 2010, 10:17
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Right, My car is due it's first service and I have a list of things that have gone wrong...
1. Small water leak on motorway at 60+ in heavy rain. Comes in the top of the driver door from the A pillar.
2. Electrical fault with mirrors. Don't always move independently.
3. Car came without plugs for front wheel arches.
4. Wet sponge in front wheel arches (not so much a fault as a design flaw I am going to show them) [thanks Snoopy].
5. PAINT!!!
On my last point - the paint - I am unsure whether I have grounds to reject the car. Here is the story.
The car was bought brand new in September 2009 with tornado Red paint. Since then the stone chips have been terrible. I'm not talking little chips here. There are dents in the plastic and proper chunks of paint missing. Even on the A pillars. Furthermore the car has been carefully washed since bought but it looks as if someone has been up it with sandpaper. Thirdly the rear wheel arches have started to lose their paint behind the wheel due to the rear wheels spraying stones on them.
My girlfriend has bought a 4 year old corsa with red which is in much better condition than the paint on my 7 month GTI. I'm thinking that if the paint is like this after 7 months, what will it be like after 3 years when I want to sell it?
What are folks views on this? This is defective paint. If VW offer a full respray (which it needs I think) then could this be grounds to reject the car? Anyone on here from dealers that could give some insight.
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Right, My car is due it's first service and I have a list of things that have gone wrong...
1. Small water leak on motorway at 60+ in heavy rain. Comes in the top of the driver door from the A pillar.
2. Electrical fault with mirrors. Don't always move independently.
3. Car came without plugs for front wheel arches.
4. Wet sponge in front wheel arches (not so much a fault as a design flaw I am going to show them) [thanks Snoopy].
5. PAINT!!!
On my last point - the paint - I am unsure whether I have grounds to reject the car. Here is the story.
The car was bought brand new in September 2009 with tornado Red paint. Since then the stone chips have been terrible. I'm not talking little chips here. There are dents in the plastic and proper chunks of paint missing. Even on the A pillars. Furthermore the car has been carefully washed since bought but it looks as if someone has been up it with sandpaper. Thirdly the rear wheel arches have started to lose their paint behind the wheel due to the rear wheels spraying stones on them.
My girlfriend has bought a 4 year old corsa with red which is in much better condition than the paint on my 7 month GTI. I'm thinking that if the paint is like this after 7 months, what will it be like after 3 years when I want to sell it?
What are folks views on this? This is defective paint. If VW offer a full respray (which it needs I think) then could this be grounds to reject the car? Anyone on here from dealers that could give some insight.
1. I'm sure they will replace the seals at that point.
2. They will check that out I'm sure. Lets see what they say about it.
3. Get them, but why wait a year before telling them, they will ask you that.
4. God knows how that will be removed, thats mental.
5. I dont think you have a leg to stand on for rejecting the car imo not because I dont think you shouldnt do it, but its a year old. They may offer a respray, you obviously have some sort of defect with the painwork.
Good luck.
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Sorry but at 7mths old you have little chance of rejecting the car due to paint work, stone chips happen at the end of the day.
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all they'll do, if they do anything, is check the paint depth is right
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3. Get them, but why wait a year before telling them, they will ask you that.
Told them over a month ago as soon as I noticed thanks to this forum. They ordered them and said they would call when it came in. Never called. I was away this month and only been back a week. Thought since car was going in this week I would wait till this week to bring it back up.
See I don't actually want to reject the car. I quite like it now that I'm settled in. But at the same time I don't want to watch my car get damaged like this. Also having to wait for another one would take flippin ages.
I'll see what happens.
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Best of luck Penguin.
I agree with other posters re the paint problems; it would be for you to prove that the quality was such that it chipped easier than expected.
Had my Brera a cuppla weeks and there were sizeable chunks out of it but the mirth men at Alfa just found it /sooo/ funny.
Ava
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PenguinGTi:
Kev is right about car rejection.
However, it is rather awful to have so many paint faults after such a short time.
Most unusual.
I feel for you and the very best of luck.
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1. Small water leak on motorway at 60+ in heavy rain. Comes in the top of the driver door from the A pillar.
2. Electrical fault with mirrors. Don't always move independently.
4. Wet sponge in front wheel arches (not so much a fault as a design flaw I am going to show them) [thanks Snoopy].
5. Paint
1. I've noticed a couple of drops coming in the seals. I mean literally 1 or 2 drops and then it stops. The seals appear to be a felt like material as opposed to rubber.
2. There is an option on the MFD to move the wing mirrors independently or both together. Make sure it is set to the right option.
4. VW will be well aware of the wet sponge as they put them there. At the end of the day if corrosion starts there then it won't be an isolated case, VW would have to do something radical to all Golfs. I wouldn't lose any sleep over it.
5. Agree the paint is atrocious. My bonnet looks like someone has taken a machine gun to the front of it. Since I've noticed mine I have been looking at other cars as I walk past them and none are any way as bad as mine and they are on much older cars!!!
Not sure can do anything about that apart from keep well away from the car in front.
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If you want i can Email you the sponge video
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keep us updated on your paint issue penguin. i've had mine 7.5 months now (8k miles) and i too have sizeable chips on the front side of the car (deep black pearl) - not happy - my mk 5 gti (tornado red) had 36k miles and not one stone chip, so if it is a paint problem let us all know! as happy as i am with my car, the one thing that's not as good as the mk5 is the paintwork - its sh1t :laugh:
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Th paint issues Autoexpress has been talking about for the past few weeks as there Red GTD is suffering too as well as there SEAT Leon FR.
I would write to them about your paint and send them photos.
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Why are you waiting 7 months to get half these things fixed?
Like above - I think the dealer will tell you to sling your hook if you asked to reject the car. If it was one week after you bought it then you'd maybe have a chance - but not 7 months on.
The rest of the things should be fixed under warranty without any questions being asked.
Let us know how you get on...
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Is new car paint not as resilient as paint found on older cars ? I've heard somewhere that new paint is now water based.
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Is new car paint not as resilient as paint found on older cars ? I've heard somewhere that new paint is now water based.
That is right. All water based unlike oil based ones on older cars.
All in the name of ecological friendliness.
And then, we drive the bloody things burning fossil fuels!
How mad is that! :rolleyes:
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I remember the advert for the mk3 showing a green GTI whos paint had washed off. It was to advertise VW were using water based paint then.
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I rejected a red gti after 1 month with paint issues, hope you didn't buy it!!!
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Right, car is going in tomorrow... so we shall see.
I know a couple of you are wondering why I waited so long. To be honest I thought I was just being paranoid cause it was a new car. And inevitably the guy on the phone asked if there were any problems (boy did he land himself in that one).
I'm not too bothered about the time I've had the car cause the way I see it me having it 7 months ain't changed the quality of the paint. If it is defective now then it was defective leaving the factory. Therefore VW sold me a defective product. I'll see how they approach that.
I don't want to reject the car but the paintwork needs sorted. Hoperfully they will respray it (and then maybe some protection or something). I knew about the review of the GTD and thought it was only the red paint. If you guys are getting it on your other colours then I think VW are going to have a lot of unhappy customers soon... seems to remind me almost of Toyota :grin:.
Thanks for the offer Snoopy but I'll wait and see what the dealer says.
Nope mine was brand new with only 7 miles on the clock :smiley:
I rejected a red gti after 1 month with paint issues, hope you didn't buy it!!!
I've got the settings right p3asa so I think it's just a small electrical glitch.
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I rejected a red gti after 1 month with paint issues, hope you didn't buy it!!!
Same part of the country. Oh dear. Hope not. :sad:
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On my last point - the paint - I am unsure whether I have grounds to reject the car. Here is the story.
The car was bought brand new in September 2009 with tornado Red paint. Since then the stone chips have been terrible. I'm not talking little chips here. There are dents in the plastic and proper chunks of paint missing. Even on the A pillars. Furthermore the car has been carefully washed since bought but it looks as if someone has been up it with sandpaper. Thirdly the rear wheel arches have started to lose their paint behind the wheel due to the rear wheels spraying stones on them.
Pengers, it's not the age of the car but the mileage that causes damage. I can't help wondering if you drive an abnormally high mileage and on roads with a lot of loose chippings? Maybe you drive too close to the car in front? If there are dents in the plastic then you are obviously being hit by large stones or chippings.
I don't know, but to have that much chipping of the paintwork seems very odd to me and not likely to be a manufacturing fault.
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Right the car has been in. Everything is resolved apart from the paint.
There is also an unusually high amount of swirl marks over the whole car. Even the dealer noticed my paint looked terrible for the age of the car.
At the moment I'm waiting for the top chief of the dealer to return from being off sick and then we shall get to the next stage.
I rejected a red gti after 1 month with paint issues, hope you didn't buy it!!!
Would you mind describing the car. What options were on it?
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Right the car has been in. Everything is resolved apart from the paint.
There is also an unusually high amount of swirl marks over the whole car. Even the dealer noticed my paint looked terrible for the age of the car.
Swirl marks are because the paintwork has been badly maintained.
Example: using a car wash or not hosing a car down properly and removing all the muck before soaping it. This is up to you.
Paint chips are due to stones being thrown towards your car by the vehicles in front and happen more often if you are too close to them i.e. tailgating!
Best of luck!
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No mate, mine went back with around 1200 miles on it. Every time i used to touch it left marks that wouldnt come out, it was covered in them by the time it was returned.
Have a look at this thread.
http://www.golfgtiforum.co.uk/index.php?topic=136590.msg1233527#msg1233527 (http://www.golfgtiforum.co.uk/index.php?topic=136590.msg1233527#msg1233527)
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Right guys thought I'd bring this up to date and wrap it up!
The small leak I know a couple of you guys have had. It's a small drip that lands occasionally on your right leg (RHD cars :smiley:). VW have offered to take the car and fire a hose at it to try and find it but it is something I can live with I reckon.
The mirror thing has been sorted! don't know how but I'm happy :smiley:
I have my plugs for the front wheel arches :smiley:
The wet sponge - that remains! But VW have said they know about it and nothing bad should happen. At least I have logged my concern should there be future dispute :smiley:
My paint: This was a big issue for me as a couple of you know. My car was peppered with stone chips (some pretty nasty ones - even my door handle got it!) and the general paint of the car looked as if someone had used a gritty sponge (although it was most certainly not me! - i am pretty careful with my cleaning equipment and techniques). Furthermore the wheel arches were beginning to lose their paint due to dirt coming off the back wheels.
The car went up to my dealer. They wrote a report which made me feel completely and utterly satisfied and I skipped home merrily. Er no. The report basically said that I wasn't happy with stone chips. VW central replied stone chips weren't a fault of the car so my case was rejected. I was not happy and asked the dealer to send a correct report documenting my original complaints (and noting that the first report was incomplete). VW responded to this by arranging for a German technician to come over and inspect my car along with some others. This was progress.
However the day before my car was due to see the technician I washed my car so he could see the paint. Although I washed it with a new Turtlewax shampoo. it was on special offer at halfords for £2 (60 washes) and I picked it up. All I can say is that I would pay alot more for it! the shampoo leaves a nice finish on your paint and the swirl/sandpapering marks on my paint were reduced. So much so that after another wash they have disappeared. My paintwork looks perfect. I know it is only glossing over the problem (bad joke I know) but it has solved the problem for now and I'm still on good terms with my dealer - which may or may not prove beneficial in the future.
the stone chips are still there however but I got some Tornado Red paint so I might try fixing them. Same for the rear wheel arches however the arches are for the most part out of sight (unless you are looking) so I might not bother.
Swirl marks are because the paintwork has been badly maintained.
Example: using a car wash or not hosing a car down properly and removing all the muck before soaping it. This is up to you.
Paint chips are due to stones being thrown towards your car by the vehicles in front and happen more often if you are too close to them i.e. tailgating!
Best of luck!
I completely agree with you about both points. The car is very well looked after. I always wash it very carefully and gently and make sure to get any grit etc off before I get to work on the panels.
I don't normally tailgate but I suppose the high number of chips is likely to be due to the terrible weather we had in the last 6 months and just happens to coincide with me getting my new car (disadvantage of getting car early build :cry:)
A big thanks to the guys who have had input on the various threads I mentioned this on. All is well on the GTI front :smiley: :smiley:
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May i ask who replied about the sponge?
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Was chatting to a guy called Brian Rice who is the overall chief of the service department. The guy that looked at the sponge when I was commenting on it was called David Eaton I think. i'll check my paperwork (he was the salesguy that sold me the car then switched to service). Both are nice enough guys. no complaints there!