GolfGTIforum.co.uk
Model specific boards => Golf mk6 => Topic started by: am1w on 14 March 2010, 19:18
-
Just received this from my dealer. It beggars belief!
(Stuart is the person who is going to Toughseal my car).
'Stuart unfortunately does not have public liability insurance - therefore we are unable to let him carry out any work on site. Also, he requires an undercover area for 4 - 5 hours to complete the work - we do not have anywhere on site undercover for Stuart to work'.
I have asked them to drive the car to Stuart who has 5000 sq ft 'undercover' and is insured to do the work there. The dealership had suggested this initially which at the time I felt was a bit odd. I wonder what other hiccups are going to occur.
Therefore, when I take delivery of my 'new' car, it would have done at least 200+ miles. This is the sort of mileage I do in 2 weeks.
Don't you love dealers?
-
It happens everywere now, you need public liability insurance for stuff like this. Its the claim culture imported from the USA we now live in. People are scared of been caught liable. I can for once see there side. :shocked:
-
It happens everywere now, you need public liability insurance for stuff like this. Its the claim culture imported from the USA we now live in. People are scared of been caught liable. I can for once see there side. :shocked:
Perhaps I can call my Insurance company, insure the car on and from the day Stuart has to do the work. I don't know whether this would work. I'll check tomorrow. But anyway, the dealer does not have a 'covered area' which I find a bit odd.
-
They probably don't have a clean enough covered area they are not using for 4-5 hours. Its a busy time of year. They are also maybe worried that if you find something wrong with it, Stuart then turns round and says it was conditions he had to work in, which makes them liable etc. If he normally does this off side i would have though he would have some public liability insurance
(why the hell am i sticking up for dealers FFS! :shocked:)
-
They probably don't have a clean enough covered area they are not using for 4-5 hours. Its a busy time of year. (why the hell am i sticking up for dealers FFS! :laugh:)
They, at present, have one valid reason and one possible reason.
Just wait and see: they will come out with another one like, 'All our drivers are down with swine 'flu and have died, so your car cannot be driven 15 miles down the road to Stuart'!! :rolleyes:
-
could you not apply it yourself? wasting money aint cool..
-
Is there a reason why you can not collect the car then just drive it straight down to Stuart? :undecided:
-
or save your cash and invest in some decent products to protect your new car's shiney new paintwork
-
I have literally no time. Am too busy to be busy!
Am in Denmark from Tuesday 16 March, then off on another conference, then off for 3-4 days (my first holiday in 9 months), then back to hell at work (though I really love it). Time is money and it is more economical for me to pay someone than do it myself!
As my car is coming from Telford, it is more convenient for me to have the work done for me rather me doing it all myself! Otherwise, I will only be able to take delivery mid April and that would be quite distressing! All this because of the delay from BW2 to BW8.
Curses!
Thank you all.
-
I have literally no time. Am too busy to be busy!
Am in Denmark from Tuesday 16 March, then off on another conference, then off for 3-4 days (my first holiday in 9 months), then back to hell at work (though I really love it). Time is money and it is more economical for me to pay someone than do it myself!
As my car is coming from Telford, it more convenient for me to have the work done for me rather me doing it all myself! Otherwise, I will only be able to take delivery mid April and that is not something I can bear! All this because of the delay from BW2 to BW8! Curses!
Thank you all.
That's fair enough, how much does it cost to have somone apply it and what do you do out of interest?
I'm looking forward to 'sealing' mine myself when I finally get; I see it as part of getting to know the new car if you know what I mean. roll on April....
-
I have literally no time. Am too busy to be busy!
Am in Denmark from Tuesday 16 March, then off on another conference, then off for 3-4 days (my first holiday in 9 months), then back to hell at work (though I really love it). Time is money and it is more economical for me to pay someone than do it myself!
As my car is coming from Telford, it more convenient for me to have the work done for me rather me doing it all myself! Otherwise, I will only be able to take delivery mid April and that is not something I can bear! All this because of the delay from BW2 to BW8! Curses!
Thank you all.
That's fair enough, how much does it cost to have somone apply it and what do you do out of interest?
I'm looking forward to 'sealing' mine myself when I finally get; I see it as part of getting to know the new car if you know what I mean. roll on April....
I am being charged £200 in total. £175 for the outside and £25 for the inside. The work takes 5-6 hours.
-
so you earn over £100k per year, fair play to you..looking forward to seeing the pictures..
-
so you earn over £100k per year, fair play to you..looking forward to seeing the pictures..
:lipsrsealed:
-
or save your cash and invest in some decent products to protect your new car's shiney new paintwork
Thats what I did with my ED30 - spent the £150 it would have cost on expnsive polishes / waxes / cloths / mitts etc!
I was told the other day I shouldn't be waxing a brand new car though because the paint will have been sealed in the factory and I should be leaving it a couple of weeks?
I just wanted to get a couple of layers of wax on to protect it before I drove it.
-
If you don't have the time then contact a professional detailer and get them to apply 'proper' detailing products which will give your car much more protection and shine then some package. It might be a little more expensive but the quality of work and the products used will be far superior
As p3eps has said you should really wait a month or so before appying any sort of new products to allow the paint to fully harden and cure
-
If you don't have the time then contact a professional detailer and get them to apply 'proper' detailing products which will give your car much more protection and shine then some package. It might be a little more expensive but the quality of work and the products used will be far superior
As p3eps has said you should really wait a month or so before appying any sort of new products to allow the paint to fully harden and cure
Hi Rhyso:
Thanks for your response and advice.
My car was built during BW8 and will be Toughsealed end of this week which is BW11.
I spoke to Stuart about this and he has assured me that with modern paints the time lapse is less and he would never apply paint protection if he felt this would be detrimental.
They have done thousands of 'new' cars with no issues to date. He had already checked the build dates with me previously and when to apply the Toughseal.
Thank you for your advice and concern.
I am most grateful to all of you.
-
If you don't have the time then contact a professional detailer and get them to apply 'proper' detailing products which will give your car much more protection and shine then some package. It might be a little more expensive but the quality of work and the products used will be far superior
As p3eps has said you should really wait a month or so before appying any sort of new products to allow the paint to fully harden and cure
Hi Rhyso:
Thanks for your response and advice.
My car was built during BW8 and will be Toughsealed end of this week which is BW11.
I spoke to Stuart about this and he has assured me that with modern paints the time lapse is less and he would never apply paint protection if he felt this would be detrimental.
They have done thousands of 'new' cars with no issues to date. He had already checked the build dates with me previously and when to apply the Toughseal.
Thank you for your advice and concern.
I am most grateful to all of you.
No worries :smiley: It's what this forum is about - sharing advice and experiences :smiley:
-
I don't go along with leaving your paint work for a month or two before coating it with wax or whatever. VW garages offer a sealant service to new cars.
I am probably a bit OT when it comes to looking after my cars paint work. I like to see a mirror effect from the paint work and so wax regular with Colite and every few month put a coat of Glaze on the car. Have done for years from day one of owning the car. Have never experienced any problems with the paint work.
-
I don't go along with leaving your paint work for a month or two before coating it with wax or whatever. VW garages offer a sealant service to new cars.
I am probably a bit OT when it comes to looking after my cars paint work. I like to see a mirror effect from the paint work and so wax regular with Colite and every few month put a coat of Glaze on the car. Have done for years from day one of owning the car. Have never experienced any problems with the paint work.
Thanks Captain.
I don't forsee any problems.
It is nice to get all this advice.
Love this Forum.
-
I don't go along with leaving your paint work for a month or two before coating it with wax or whatever. VW garages offer a sealant service to new cars.
It's utter horsefeathers.
There is no reason not to do it immediately. New paint is hard as soon as it's baked.
I've had new paint polished, sealed and even covered in the clear protective film within hours of it being applied and all has been well.
Again, personal choice, I'd not pay for Supaguard and the likes...
However, if you are busy, I would consider paying a professional detailer to do the works with some quality products.
I'm luck I have a mate who does mine...but a man with a DA or rotary polisher will have small inperfections out in minutes and the paintwork given 4 or 5 coats of something a bit special, which will give good protection for months.
I could do it all myself, but I'm too lazy, and besides two of us can do a better job, in a shorter time!
-
am1w
I have used many products over the years on my paint work by far the best is sealant which gives your car an ultra mirror finish is
Glare Sealant. Easy to put on and easy to rub off. A bit expensive at twenty one pounds but you will be amazed at how your car looks.
http://glareuk.com/shop/index.php?route=product/category&path=35
Wax wise I found nothing can touch Collinite again you will be amazed what your car will look like with a coat of Glare then a coat of Collinite on top of that. Your car will shine for months by just washing and drying by shami.
http://www.theultimatefinish.co.uk/collinite.aspx?gclid=CO3C_anHuqACFYt_3god3iiATg
A few hours spent on a Sunday reaps great rewards
-
Your car will shine for months by just washing and drying by shami.
A what?
You don't use a waffle weave drying towel, patted with care? :lipsrsealed:
-
It's utter horsefeathers.
There is no reason not to do it immediately. New paint is hard as soon as it's baked.
I've had new paint polished, sealed and even covered in the clear protective film within hours of it being applied and all has been well.
Again, personal choice, I'd not pay for Supaguard and the likes...
However, if you are busy, I would consider paying a professional detailer to do the works with some quality products.
I'm luck I have a mate who does mine...but a man with a DA or rotary polisher will have small inperfections out in minutes and the paintwork given 4 or 5 coats of something a bit special, which will give good protection for months.
I could do it all myself, but I'm too lazy, and besides two of us can do a better job, in a shorter time!
100% Agree
A what?
You don't use a waffle weave drying towel, patted with care?
Yes I have been using a shami but can't say I have seen problems with it , the looks like it has just been given a coat of wax. After each use the shami gets washed out so it's clean for the next time.
I have read detailers using drying towels so it's something im going to try myself to see what all the fuss is about.
-
Yes I have been using a shami but can't say I have seen problems with it , the looks like it has just been given a coat of wax. After each use the shami gets washed out so it's clean for the next time.
I have read detailers using drying towels so it's something im going to try myself to see what all the fuss is about.
I use these things:
http://www.polishedbliss.co.uk/acatalog/poorboys-waffle-weave-towel.html
I was always a shami fan, but these bad-boys are epic!
You need 2 or 3 to completely dry a car...then just wash them.
Easy..., no streaks or bits of leather left, great!
-
Yes I have been using a shami but can't say I have seen problems with it , the looks like it has just been given a coat of wax. After each use the shami gets washed out so it's clean for the next time.
I have read detailers using drying towels so it's something im going to try myself to see what all the fuss is about.
I use these things:
http://www.polishedbliss.co.uk/acatalog/poorboys-waffle-weave-towel.html
I was always a shami fan, but these bad-boys are epic!
You need 2 or 3 to completely dry a car...then just wash them.
Easy..., no streaks or bits of leather left, great!
Thanks I appreciate that
-
am1w
I have used many products over the years on my paint work by far the best is sealant which gives your car an ultra mirror finish is
Glare Sealant. Easy to put on and easy to rub off. A bit expensive at twenty one pounds but you will be amazed at how your car looks.
http://glareuk.com/shop/index.php?route=product/category&path=35
Wax wise I found nothing can touch Collinite again you will be amazed what your car will look like with a coat of Glare then a coat of Collinite on top of that. Your car will shine for months by just washing and drying by shami.
http://www.theultimatefinish.co.uk/collinite.aspx?gclid=CO3C_anHuqACFYt_3god3iiATg
A few hours spent on a Sunday reaps great rewards
Thank you for all your help and advice.
I have to come clean. I have never washed, polished or hovered a car in my life! This probably makes me a 'bad' man in the eyes of forum members?
However, I am pretty fastidious with the looks, condition and upkeep of my cars. Hope I am now forgiven! :smiley:
-
am1w
I have used many products over the years on my paint work by far the best is sealant which gives your car an ultra mirror finish is
Glare Sealant. Easy to put on and easy to rub off. A bit expensive at twenty one pounds but you will be amazed at how your car looks.
http://glareuk.com/shop/index.php?route=product/category&path=35
Wax wise I found nothing can touch Collinite again you will be amazed what your car will look like with a coat of Glare then a coat of Collinite on top of that. Your car will shine for months by just washing and drying by shami.
http://www.theultimatefinish.co.uk/collinite.aspx?gclid=CO3C_anHuqACFYt_3god3iiATg
A few hours spent on a Sunday reaps great rewards
Thank you for all your help and advice.
I have to come clean. I have never washed, polished or hovered a car in my life! This probably makes me a 'bad' man in the eyes of forum members?
However, I am pretty fastidious with the looks, condition and upkeep of my cars. Hope I am now forgiven! :smiley:
I'm lucky in that I spend five weeks out the country working then five weeks in the country off enabling me the time to pamper the car.
There are great detailers out there who can do it for you if you want it done. At a price of course.
-
I'm lucky in that I spend five weeks out the country working then five weeks in the country off enabling me the time to pamper the car.
There are great detailers out there who can do it for you if you want it done. At a price of course.
Similar here...
2 weeks away, and 3 weeks at home.
It's not uncommon to wash, wax and clean inside 3 times a week or more...
It helps if you have a garage full of detailing products and a mate who is right into it!
-
am1w
I have used many products over the years on my paint work by far the best is sealant which gives your car an ultra mirror finish is
Glare Sealant. Easy to put on and easy to rub off. A bit expensive at twenty one pounds but you will be amazed at how your car looks.
http://glareuk.com/shop/index.php?route=product/category&path=35
Wax wise I found nothing can touch Collinite again you will be amazed what your car will look like with a coat of Glare then a coat of Collinite on top of that. Your car will shine for months by just washing and drying by shami.
http://www.theultimatefinish.co.uk/collinite.aspx?gclid=CO3C_anHuqACFYt_3god3iiATg
A few hours spent on a Sunday reaps great rewards
Thank you for all your help and advice.
I have to come clean. I have never washed, polished or hovered a car in my life! This probably makes me a 'bad' man in the eyes of forum members?
However, I am pretty fastidious with the looks, condition and upkeep of my cars. Hope I am now forgiven! :smiley:
I'm lucky in that I spend five weeks out the country working then five weeks in the country off enabling me the time to pamper the car.
There are great detailers out there who can do it for you if you want it done. At a price of course.
I am going to seek one out in London ASAP. :smiley:
-
I am going to seek one out in London ASAP. :smiley:
Register on Detailing World...and ask for those local to you to make themselves known.
You'll find examples of their work on there, to help you decide.
-
I am going to seek one out in London ASAP. :smiley:
Register on Detailing World...and ask for those local to you to make themselves known.
You'll find examples of their work on there, to help you decide.
Most helpful.
Thanks a million. :smiley:
-
Actually the topic should read VW-dealers are another breed.....BMW are outstanding textbook dealers (for me)...
Here is the story of today.....uhh....can you put via Vagcom the rain-closure command in...I have all the details...answer NO our machine does not work proper and We and Pon (importeur) stopped using Vag.com...I spare you the stupid answers on his side....it went worse.... believe me
Okay I should have known that is what you get when you cross a monkey with a thief.... :sick:
I am picking my car up at the dealers and let him take a bite out of my creditcard..(.cause they still do not replace the guys for pin-machines. :smug:)...and away I am... :cool:
Actually I hope the dealer reads this cause last week he also had a guy with detailed Vagcom requests...maybe one of ours... :evil:
-
Erik: I've changed the thread heading as you suggested! :smiley:
-
My touran is due a service they want £360 to change the oil and filter and plugs,on my golf gti i got three years servicing for £250,no wonder they are called stealers :rolleyes:
-
I'm still waiting for my service pack info. I've had the car 13 weeks. I gave up chasing the ecking useless salesguy after 8 weeks and handed it over to vwcs to chase up. Last week they told me it was the dealer that needed to sort it, not them. Left message for sales guy again today cos he was yet again with a customer (this guy must be the best one in Britain since he seems to have customer with him 24-7). Surprise surprise no call back.
Does anyone have the feedback survey number, I was offered it in case of further comments but declined when I did the survey because at that stage I thought the dealer would print the correct service pack details and send them out to me.
And anyone got the address for VW gmbh ? They can have a copy of my complaint letter to so they know what a shower Milton Keynes are as well as their dealerships. Worst buying experience I've had in 20 years and 14 new cars, and that included one rejected at collection time.
Vwcs should be renamed LOCS for 'lack of customer service'.