GolfGTIforum.co.uk
Model specific boards => Golf mk6 => Topic started by: am1w on 06 March 2010, 13:23
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Regarding Retailer Supplied Accessories:
(1) In the brochure it clearly specifies that it is £162.50 including labour and VAT to fit Cruise Control. The cost of the module is £57 inc VAT. As the Golf GTi has a multi-funtion computer no other major parts are needed. Two dealers I have spoken to were pretty clueless about this and wished to charge £250 + VAT = £293.75! I can get this done for an all in cost of £160 by OEM Retrofits. Fitting time according to VW is 150 TU.
(2) With regard to the Steel Door Sill Trims for the 5 door GTi the brochure price is £153.50 including fitting and VAT. The cost of this part is £97 inc VAT. The dealer wants to charge me £135.18 + VAT = £158.84, slightly higher than the brochure price. Fitting time according to VW is 50 TU.
(3) The luggage net, which costs £41, is not available according to my dealer. I checked this and it is available to special order and is a customer fit accessory.
VW dealers still seem to be overcharging. Most of them are completely unaware of the newly printed Accessory Brochure!
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The prices and info have always been avavilable online on the accessories website.
They can getaway with chaging what they like due to the disclaimer in the brochure. That says "price correct at time of printing......"
They don't call them stealers for nothing you know :grin:
PS: If you want something from them give them the part number that way they can find it easier. The net comes up for a TIGuan for me and its also available from Audi dealers with the same part number.
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I gave them the part numbers and got the prices quite easily.
The problem I have is that they are overcharging with an obvious fiddle of their labour rates!
STEALERS they are to me from now on! :angry:
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James G:
How much did your stealer charge you for the accessories?
Or
Did you get them priced into the whole deal?
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Its going to be interesting when i go pick my rubber matts up :evil: if they try and charge me more. :angry: :kiss:
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Its going to be interesting when i go pick my rubber matts up :evil: if they try and charge me more. :angry: :kiss:
Mine were going to charge even more than the brochure price!
I asked them why? They were unable to give me an answer!
Then, I asked them whether there was a fitting charge.
Then a light beam must have hit them suddenly!
'That's it', they said, 'that could be it'! :huh:
PS: It has taken them 3 weeks to give me a final price and I am still waiting! :rolleyes:
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(1) In the brochure it clearly specifies that it is £162.50 including labour and VAT to fit Cruise Control. The cost of the module is £57 inc VAT. As the Golf GTi has a multi-funtion computer no other major parts are needed. Two dealers I have spoken to were pretty clueless about this and wished to charge £250 + VAT = £293.75! I can get this done for an all in cost of £160 by OEM Retrofits. Fitting time according to VW is 150 TU.
What's a TU? Don't VW dealers use hours and minutes like the rest of the planet?
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(1) In the brochure it clearly specifies that it is £162.50 including labour and VAT to fit Cruise Control. The cost of the module is £57 inc VAT. As the Golf GTi has a multi-funtion computer no other major parts are needed. Two dealers I have spoken to were pretty clueless about this and wished to charge £250 + VAT = £293.75! I can get this done for an all in cost of £160 by OEM Retrofits. Fitting time according to VW is 150 TU.
What's a TU? Don't VW dealers use hours and minutes like the rest of the planet?
TU = time units.
1 TU = 1 minute.
100 TU = 1 hour (thanks evo!)
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What's a TU? Don't VW dealers use hours and minutes like the rest of the planet?
TU = time units.
1 TU = 1 minute.
Unbelievable! :grin: Thanks for translating.
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Wrong 100 tu = 1 Hour
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Wrong 100 tu = 1 Hour
Thanks.
It was an educated guess!
Nothing seems logical anymore! :rolleyes:
May I request your help wrt my question please?
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Wrong 100 tu = 1 Hour
You would be a perfect person to ask evo... Why do you and the rest of the dealers bend us over a barrell for extra money when the book clearly states how much an item costs including fitting ?
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I wouldn't stand for that sort of service personally if it says a price including fitting it doesn't matter where you go some dealers are simply idiots report them to VW customer services.
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I wouldn't stand for that sort of service personally if it says a price including fitting it doesn't matter where you go some dealers are simply idiots report them to VW customer services.
Refreshing answer :smiley: Thanks.
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I wouldn't stand for that sort of service personally if it says a price including fitting it doesn't matter where you go some dealers are simply idiots report them to VW customer services.
Thanks evo. Good to have you around.
I am going to report mine and a few others I have had the displeasure in communicating with.
Most of them are pretty clueless and are worse than useless.
I wish VW dealers were of the same calibre as Honda and Toyata dealers.
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Inchcape dealers have little booklets at the sales desks - cruise control £156 fitted. My sales guy pointed out they were often cheaper than factory fit on certain items.
I have to say though there seems to be a lot of disparity in the price of the door sills between the Golf price list brochure and the other listings - perhaps it is the labour costs, but its not that hard to peel off some backing tape and stick 'em down.
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Inchcape dealers have little booklets at the sales desks - cruise control £156 fitted. My sales guy pointed out they were often cheaper than factory fit on certain items.
I have to say though there seems to be a lot of disparity in the price of the door sills between the Golf price list brochure and the other listings - perhaps it is the labour costs, but its not that hard to peel off some backing tape and stick 'em down.
I have written a firmly worded letter to my dealership and also spoken to them today.
I have made it absolutely clear that if they do not meet their obligations, I will get VW Customer Services involved.
I have already spoken to VW and they are willing to take up my case if I receive no satisfaction from the dealership. They have been extremely supportive.
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I wouldn't stand for that sort of service personally if it says a price including fitting it doesn't matter where you go some dealers are simply idiots report them to VW customer services.
Just this minute got a positive e-mail from my dealership: Inchcape VW, Telford.
They have agreed to supply and fit Cruise Control, Steel Door Sill Trims and the Luggage Net for prices as in the Accessories Brochure.
My letter had the desired effect.
I am pleased. :smiley:
Thanks evo, kev and percymon. :smiley:
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I wouldn't stand for that sort of service personally if it says a price including fitting it doesn't matter where you go some dealers are simply idiots report them to VW customer services.
Just this minute got a positive e-mail from my dealership: Inchcape VW, Telford.
They have agreed to supply and fit Cruise Control, Steel Door Sill Trims and the Luggage Net for prices as in the Accessory Brochure.
My letter had the desired effect.
I am pleased. :smiley:
Thanks evo, kev and percymon. :smiley:
Good news, well done :)