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Model specific boards => Golf mk6 => Topic started by: Snoopy on 15 December 2009, 22:07

Title: VW compaints department address, same as customer service?
Post by: Snoopy on 15 December 2009, 22:07

Is the address you write too the same for both?
As i only see the customer service address listed on the website

Volkswagen Passenger Cars
Selectapost 12
Sheffield
S97 3ZU

Title: Re: VW compaints department address, same as customer service?
Post by: JJH on 15 December 2009, 23:13

the people responsible for the Sheffield office are based at
Volkswagen Marketing
Yeomans Drive
Blakelands
Milton Keynes
MK14 5AN
You could always call them and request a switch to another VW dealer, that would be real slap in the face for the person responisble at your lame dealer, just a thought.

It's only because I have been promised a hire car after 20weeks + am I willing to wait for the car; i ordered on 29th August and am told wk10.  Having read your previous posts I want you to get your car. Having waited soo long, couldn't you get them to commit to a hire car? When you asked them, what did they say?
I just hope you dont regret cancelling...you choose the Golf for a reason, you should try to get what you want, no?.

If you do cancel what car will you choose?
 :shocked:

Title: Re: VW compaints department address, same as customer service?
Post by: Snoopy on 16 December 2009, 21:18

No idea.

edit.
I did think about the pirelli mk5 when it first came out as it would go nice with the mk1 in the garage. So maybe thats an option.

Title: Re: VW compaints department address, same as customer service?
Post by: gossa on 16 December 2009, 22:00

Quote from: Snoopy on 16 December 2009, 21:18

No idea

Snoops, don't cancel mate, the car is worth the wait. i took my business partner to pick up a Volvo the other day, he was quite happy but when we were in it I was thinking how cheap and plastic like it was against the Golf.

However complain like hell as it sounds like your dealer is a c0k.

Title: Re: VW compaints department address, same as customer service?
Post by: Exonian on 17 December 2009, 04:57

You guys with outstanding orders have every right to go off on one with VW. I can but admire your patience so far.
I opted for a pre-reg'd car as I didn't want even the 3 month wait earlier in the summer, I'd definately do the same again now with the joke waiting times, and I'd want a healthy good will gesture from VW for my loyalty too!!!

The Pirelli would be a very good alternative, that would have been my second choice.  :cool: