GolfGTIforum.co.uk
Model specific boards => Golf mk5 => Topic started by: cupraowner on 16 June 2009, 22:48
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Hi guys,
Just wanted your opinion on this. I'm from the NE and recently contacted a benfield dealer to have my car serviced for it's (long life) 65k service. They quoted me nearly £430. Which i thought was a little too much. So, yesterday, i rang the other benfield dealership up... And they quoted me 220 in VAT, parts and labour. Why is there such a difference in price?
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Ask them :huh:
How old is the car, what service is due ? (per manual servicing regime).
When was last service done and how many miles since then ?
This is the trouble with LL servicing - it ain't good for the car. Have you checked out this thread:
http://www.golfgtiforum.co.uk/index.php?topic=65779.0
If both services offered are identical, it's a no brainer. However, have you had the big 48k service done yet, including brake fluid change and spark plugs. You tend to find you get what you pay for these days :rolleyes:
Don't forget to challenge Benfield to match a like for like quote - try a Seat dealer as well.
Cass
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Just got my car serviced on LL £220 from Benfields Scotswood road. I find with VW they try and throw in the Aircon re-gas and a brakefluid change ontop of the service, which is not necessary most of the time.
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Just got my car serviced on LL £220 from Benfields Scotswood road. I find with VW they try and throw in the Aircon re-gas and a brakefluid change ontop of the service, which is not necessary most of the time.
Yeah, that's where i'm taking mine.
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Just got my car serviced on LL £220 from Benfields Scotswood road. I find with VW they try and throw in the Aircon re-gas and a brakefluid change ontop of the service, which is not necessary most of the time.
I have not long had my air con fully serviced while I had my recent service, and wooo what a difference it now gets frosty inside the car (and thats without my wife in the car!!! lol)
Seriously thou, if yer air con isnt that spectacular then it may need some servicing, plus it totally stopped that musty smell that I was getting.
Brake fluid change, well thats an every 2year deal so its easy to work out if you should do it or not! Many folks skimp on the brake fluid change. Its not very expensive to get it done and afterall it does mean that yer brakes get checked!
cheers
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Hi guys,
Just wanted your opinion on this. I'm from the NE and recently contacted a benfield dealer to have my car serviced for it's (long life) 65k service. They quoted me nearly £430. Which i thought was a little too much. So, yesterday, i rang the other benfield dealership up... And they quoted me 220 in VAT, parts and labour. Why is there such a difference in price?
Thats a massive difference for the same service!!!
And you say its between two VW dealerships??
IMO, thats disgusting. The fact that some dealerships are clearly out to rip people off - the very people that buy their cars and help them keep their jobs.
All VW dealerships should have fixed prices for servicing.
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london is much worse and now they don't sell as many new cars they need to charge you as much as possible to cover the cost of their ghastly glass and steel showrooms. :evil:
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If you see my thread on service I got the same, had all quotes from main VW dealerships in the area, 2 of which in the same franchised group all different prices ranging from £187 - £230 ish
http://www.golfgtiforum.co.uk/index.php?topic=119578.0
It should be standard service prices across the board, though if it were they would all be expensive and you wouldnt be able to play them off against each other to drive the price down.
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VW only recommend a brake fluid change every 2 years , it's not mandatory for warranties etc. I my book it's a rip off, as is the aircon service.
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I'm pretty chuffed with the quote from my dealer, £730 for:
Cambelt including water pump
Full 4 year service
DSG oil and filter change
Brake fluid change
MOT
:smiley:
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Just got my car serviced on LL £220 from Benfields Scotswood road. I find with VW they try and throw in the Aircon re-gas and a brakefluid change ontop of the service, which is not necessary most of the time.
i used the same dealership for my mk4 gti when i first got it had them service it at 43k and they won't be touching it again! i had to go back and complain to their service manager as i noticed an oil leak that it never had before it went in it turned out to be that the tech who serviced my car had inadvertantly twisted the o'ring on the oil filter whilst fitting :shocked: a basic error in my eyes and not something a dealership should have done i check my levels weekly and although not a significant leak maybe but when the engine was running and under crankcase pressure it was! it had covered all the undertray and front of the engine which they had to steam clean after apologising to me i told them they were lucky i was'nt on a long motorway trip and i lost all the oil or they would have been recovering me fom the hard shoulder and be paying for a new engine :angry:
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I have to say Benfield Scotswood rd didn't really leave a good taste in my mouth. The thing that really pissed me off about the place was the the fact I got a call at 6pm the day before I was due for my service ( when I was making my dinner ) from a salesman telling me my car was what he was looking for and I should come in and test drive the new golf gti. I don't like the fact salesmen are looking through the service schedules and using telephone numbers etc. Mill garages at Fulwell Sunderland has gone to sh!t since Pulman took it over so I have little choice than to use Benfield :angry: :angry:
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I have to say Benfield Scotswood rd didn't really leave a good taste in my mouth. The thing that really pissed me off about the place was the the fact I got a call at 6pm the day before I was due for my service ( when I was making my dinner ) from a salesman telling me my car was what he was looking for and I should come in and test drive the new golf gti. I don't like the fact salesmen are looking through the service schedules and using telephone numbers etc. Mill garages at Fulwell Sunderland has gone to sh!t since Pulman took it over so I have little choice than to use Benfield :angry: :angry:
the cheek of it :shocked:
i used mills for parts etc cos i got on well with them not so much now they are pulmans tho now i use the durham branch for parts and servicing on the whole they aren't to bad i'm just fussy :rolleyes:
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Thanks folks. The basic facts are, they're £200 cheaper....so that's where i'll try my luck. The downside is, silverlink vw agreed to give me the scirocco for the day, whilst mine was in for a service. Well, when i say 'give'......
Should i mention the fact that my car has a re-map? It's out of warranty, so no worries.
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I have to say Benfield Scotswood rd didn't really leave a good taste in my mouth. The thing that really pissed me off about the place was the the fact I got a call at 6pm the day before I was due for my service ( when I was making my dinner ) from a salesman telling me my car was what he was looking for and I should come in and test drive the new golf gti. I don't like the fact salesmen are looking through the service schedules and using telephone numbers etc. Mill garages at Fulwell Sunderland has gone to sh!t since Pulman took it over so I have little choice than to use Benfield :angry: :angry:
I've used Benfield for all the work on my old GTI (they supplied it new). Had some issues with warranty work, including paintwork and although it was a PITA, I stuck with them and they eventually did a good job. I always found the service side to be efficient and I got a call this week from the Sales manager at Benfield, Silverlink saying they were interested in my GTI. Very satisfying to tell him I sold it privately to the first viewer about 6 weeks ago :smug:
No doubt trying to push the new GTI Mk VI. I do recall they offered me a derisory part-ex price last year when I first considered changing it so it was quite satisfying to be able to say I've now got a new car from a different dealer :smiley:
Cass