GolfGTIforum.co.uk
Model specific boards => Golf mk4 => Topic started by: golfgtidan on 25 October 2008, 13:19
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i have climatronic but when its on the hot setting my heaters are not blowing warm air, it hasnt for a long time, after a while it will blow very luke warm air but not hot hot, i thought it was my heater matrix blocked but got round to checking that and its fine..... pipe going in is warm and pipe coming out is warm and after taking pipes off and pumping water through it its just as clean water coming out thats going in...
im stumped,
is there a heater valve fitted which could be faulty?
any ideas?!
cheers :cry:
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Thermostat?
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i have drove the car 6 hours straight, it will never overheat and the cooling fan works fine! so doubt it!
thanks for reply tho
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the pipes wouldnt be warm to the matrix if thermostat was staying closed, does sound like the temp control isnt switching the valve, not sure how they work though :sad:
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had a guy visit us from some weird and wonderful company today at work, he had a heater control unit which he said could be the cause of my problem! he gave us a few bits of paperwork which had a picture of the unit on, i could just about make out the part numbers. thing is i have no idea where to find this unit! :cry: hopefully this is the cure..
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ah well it appears no1 nos what it can be then :cry:
car booked in at dealers on tuesday 4th.... expensive no doubt then
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ok car in at dealers. they had a look and "think" the water pump has failed. i no this is fairly common but if my impeller had broken off would it not pump water around the engine?! making water not circulate and make it overheat?! certainly did on my old car! overheated within 10 minutes.. so why have i been able to drive my car to birmingham nec and edition 38 from plymouth and many other places this year without it overheating? is it magic or just pure luck?! im confused.com but there the guys who are in the no so hey let them get on with it.
new cambelt, water and thermostat.... price... :shocked: :shocked: but hey if its fixed so what!!! get it back 2morrow!
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Thermostat?
hmmmmm :wink:
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ok car in at dealers. they had a look and "think" the water pump has failed. i no this is fairly common but if my impeller had broken off would it not pump water around the engine?! making water not circulate and make it overheat?! certainly did on my old car! overheated within 10 minutes.. so why have i been able to drive my car to birmingham nec and edition 38 and many places this year without it overheating? is it magic or just pure luck?! im confused.com but there the guys who are in the no so hey let them get on with it.
new cambelt, water and thermostat.... price... :shocked: :shocked: but hey if its fixed so what!!! get it back 2morrow!
if the water pump failed, you'd certainly expect to see it reflected in the coolant temp, eg if the water isn't being pumped round, only the water in the engine is going to get hot, or the temp goes through the roof.
changing the water pump is a very drastic guess IMO on their part, as you've said its a common fault, but a very expensive test if it doesn't solve the problem (expect them to quote you £400-£600 for the pump / cam belt)
my first guess would be either a problem with the climatronic unit, eg the thermostat on that that regulates the temperature
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its a guess like you say, matey on the phone said the tech "thinks" its the waterpump! i had a bit of a moan and said i can drive the car 6 hours straight without it overheating which is why i thought the climatronic unit maybe at fault! i must admit i am a bit worried on there part as i dont think thats the cause of the problem! time will tell and if it dont fix it then they will have to put it right!! and i wont be a happy chappy if im forking out that kinda money for nothing
447 quid :cry:
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sounds like we're all guessing
what's you're current mileage, as if you're not too far away from a belt change it's not going to be as hard to swallow.
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87k, was done at 58k.......... i cant help but feel that the waterpump is not at fault and they aint got it right! oh well its only money aint it
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87k, was done at 58k.......... i cant help but feel that the waterpump is not at fault and they aint got it right! oh well its only money aint it
why not just get the thermostat replaced and see if that sorts the problem out, and then do the pump?
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to late, there already on the case, plus will not have to do belt again for long time... still havin my doubts about it being waterpump tho.......
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If it makes you feel any better i had the exact same thing at the beginning of this year. Not hot air from the blowers but not overheating.
Because it wasn't overheating, the garage initially thought it was one of the motors behind the dash that operates the flap to direct the hot air. But it wasn't. Turned out to be the water pump all along, they showed me the old one and it had broke so god knows how it wasn't overheating?! Mines done a similar mileage to your as well so sounds like it could be the same thing.
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mate you just dont how how much better thats made me feel, i sure hope its the same then! its not nice not having a heater when its cold... i managed last year but i had to get it sorted this year! i have done serious mileage in it and never had a heater which makes me wonder why they thought waterpump, i have just rang them and they said they have broken the thermostat housing while taking it off so gotta wait even longer now! :cry:
i dont mind paying the silly money if its fixed!!
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No probs mate, glad i've managed to put your mind at rest. Mine went in Jan this year when it was frickin freezin - i must be softer than you though cause i lasted about a day before i decided i was too cold!
I guess it makes sense as they usually fail around 80k i think, the not overheating still remains a mystery though? Fingers crossed that solves it anyway and look on the bright side, you'll have another 60k before you need to change the cam belt again!
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yeah thats one way of looking at it i guess! ive still not got the car back, i took it in tuesday morning and they havent called me to say whats goin on ive had to call them.... bit poor customer service in my opinion! i really hope it was the waterpump that has made my heater fail! if not i wont no what to do as this is costing me nearly 500 quid and ive been without my car for way to long now! they say it will be all done for tomorrow...
one thing that threw me today is a mate of a mate works there, so my mate text him asking whats going on, he said he had a look and thinks the heaters flaps arent working.... GREAT!! why they doing my thermostat waterpump and cambelt and charging me 500 quid then..................!! hmmmmmmm
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STILL NOT GOT MY CAR BACK!!! :angry:
went down there yesterday, car all hooked up to a machine... car was running so half the battle i guess.. seems that after sending the wrong thermostat housing which they broke the thermostat inside is now faulty! guy said he wants to return the car 100% fixed which i agreed is the way it should be! so he said can we put you in a car....
im now driving a 08 plate polo courtesy car... its flat as a pancake, i think its one of those 3 cylinder jobbys! fun times!
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Better than no car!
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is true! plus its a vw!! :grin:
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did you find out the problem??? i had the same problem a year or so on my zetec s and all it was, was a faulty heater control valve which was jammed, jus a wild guess
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yes fords (kas and fiesta suffered with the heater valve) i used to work for ford and replaced loads! but the mk4 does not have a heater valve...
car is STILL at vw! 6 days now,
they say my water pump impellar had broken off, no proof yet tho.... i might ask to see it when i eventually pick the car up! it seems that even tho the coolent is not being pumped around the engine it was still was flowing around the engine quite nicely which is why it would not overheat... strange one, went for a sneaky look last night and the car is outside in customer parking so i might get it back tomorrow. thing is im back to work tomorrow so picking it up is a problem..
hopefully its outside because its ready for me to collect it!
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yh bit of a strange 1
well good luck
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cheers mate!
It really does make me want to bite the main dealers head off when i collect! a week to do a job which should take a day! back street garage could of done it! probably cheaper to! i thought i was doing right by taking it to main dealers as it makes sence, ive tried to fix my heater prob but had no luck so took it to the "experts" when they said waterpump i was stumped and thought well if i do the job and it aint that what then..... so thats why ive let them do the work!
like i say i myself am a technician but im ford trained.. i should of just had a stab at doing it myself but its finding the time to do it and being on holiday from working on cars the last thing i wanna do while off from fixing cars is fix cars!!
rant over! :smiley:
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had a phonecall today........
sir we have done the cambelt, waterpump thermostat but the car now needs the heater flaps to be replaced................ WTF!! ive been shafted!!!!!
bill now at 700 quid! :cry: :cry: :cry: :cry: :cry: :cry: :cry: :cry: :cry: :cry:
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the heater flap controls the flow of hot and cold air into the car so ding dong this could have possible been the problem to start with i would be asking questions etc!!!!!!!!
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im pretty sure this was the problem to begin with but ive been shafted by now having to pay out for a waterpump and cambelt that didnt need replacing! I AINT HAPPY!
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ask to see the old water pump and ask how they come to this conclusion that the car needed all these things to fix the heater problem lots of parts and labour. Ask for the diag prints that they should have done and check the time and dates on the print bet the fault was there from the start they just ignored it and went for the common fault the waterpump!!!!!!
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yes mate i think your completely right!! i will be asking to see the waterpump for definate! i have been conned by main dealer! im fuming! i will be having a right b!tch when i go to collect my motor thats for sure!!
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not all dealers are like this i hope. chances are the water pump is broken or will be when they drop it when you ask for it catch my drift!!!! keep your cool when there and ask to speak to some important and express your concerns about the diag and ask for a full explanation from start to finish how they come to find that the car first need a cambelt-waterpump then theromosate and housing and now a heat flap what next climate control unit or cooling fans??????
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it does not give me alot of faith in vw, i sent it there becuase they are the experts, but all they have seem to do is mess me around, like you say whats next for them to say is faulty before they get to the bottom of my problem!
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who knows i will be wanting discount please on what you have had done and if you find something fishy about the diag then maybe some free labour for mis diagnosing the car. But like you say not much faith but dont tarnish everyone with the same brush mate
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:cry: guess i wont no the full story till i go collect my car will i!
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let me no how you get on when you picking it up then????
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find a decent indy, my local dealer are aweful too.....
One 25 miles away are much better though!
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thing is like i have said somewhere in this topic i am myself a technician, but ford!!
i would have done the job myself but i had nothing but a "think" the waterpumps failed! it wasnt good enough for me to do the job and after i had done it where do i stand then with it still blowing cold air! apart from out of pocket and doing pointless stuff that didnt need doing! in the end it would have to go back to vw to be looked at again! so i thought while its there and im not to skint let them do it! big mistake i guess but who else has the equipment as good as main dealers to investigate such problems like this. i guess i just wont be using them again, simple as that and now my cambelt and waterpump have been changed its unlikely they will fail or need replacing before i sell the car.
they told me i would be getting the car back tomorrow this morning, but they said that 4 days running now... so who nos could be tomorrow could be wednesday!
just outta interest where the hell are the heater flaps and what kind of job is it to replace... any ideas?!
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the heater flap is locatated behind the glove box in the left hand corner and is a pig to fit also it needs to be put into basic setting with the climate unit when fitted. how much they quoted you then ?
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447 for the cambelt, waterpump and thermostat
250 for heater flap fault to be fixed!
:laugh:
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thats expensive considering the market at this time. sure you can work a deal with some discount.
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i'd certainly be pushing for some money off for mis-diagnosis and fitting parts which hasn't cure the problem
EDIT - just spoken to my missis who works for Trading Standards - she says to refuse to pay for the labour of fitting the water pump and the water pump itself
did you agree to the replacement of the cambelt?? otherwise you could push for not paying that.
She also said to ask them to PUT BACK the old parts as they aren't faulty and at their expense!!
:evil:
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hey been waiting for a mod to post in this lol! ta mate :wink:
im certainly gonna try! i even booked it in through my work to get trade discount so im wondering if that is discounted....
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hey been waiting for a mod to post in this lol! ta mate :wink:
im certainly gonna try! i even booked it in through my work to get trade discount so im wondering if that is discounted....
edited my post above - hope it helps :wink:
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oh hello.... thats interesting :wink: may just do that!
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they said cambelt needs replacing as removing waterpump contaminates the belt which i no is true... but thats interesting mate! ta!!
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like i said earlyer the water pump may have not been broken but will be when you ask to see it trust me!!! its a good shout for not paying the labour for the cambelt and waterpump didnt they break the thermostat anyway???
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they said cambelt needs replacing as removing waterpump contaminates the belt which i no is true... but thats interesting mate! ta!!
but if the water pump isn't at fault then the cambelt didn't need replacing :wink:
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there talking out there arse removing the pump dont contaminate the belt because you take the belt off first before removing the pump so no coolant will go on the belt.
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ah yes! good point that actually! but i guess you have to remove the pump to see if it had broken..
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there talking out there arse removing the pump dont contaminate the belt because you take the belt off first before removing the pump so no coolant will go on the belt.
never thought about that
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What ever you do dont pay the full amount, be firm and if you arnt getting anywhere ask for the manager.
Cause a fuss, offer to involve Trading Standards.
Robbing gits :angry:
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cheers rich, both mods have input now! woop woop! get me! :wink: :laugh:
im the type of guy to back down after going in all guns blazing... but i really am so upset by this i need to get my side across, if it means seeing the manager than i will.
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cheers rich, both mods have input now! woop woop! get me! :wink: :laugh:
im the type of guy to back down after going in all guns blazing... but i really am so upset by this i need to get my side across, if it means seeing the manager than i will.
Let them explain why, Then tear them apart!! Its their problem thay replaced parts they did not need to, Ask them,Why should i pay for that!!!!
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im writing this all down in notes... il forget it otherwise!! :wink:
ta for everyones input :smiley:
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they said cambelt needs replacing as removing waterpump contaminates the belt which i no is true... but thats interesting mate! ta!!
this isn't exactly true, its not recommended to use the same belt as it has to be re tensioned and this can cause the belt to fail
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Correct mate. You should always replace the belt once its been off.
But
If the pump wasnt the fault they wouldnt of needed to take the belt off anyway. Plus the contamination bit is a load of balls.
Dont pay for it mate just the flappy flap flaps :grin:
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well the car is now mine again!
i went down and saw the manager.. tuffy as im not the most forward and outgoing guy there is....
i sat and listened to what he had to say. he says that the waterpump was faulty.... apprantly when it gets hot the impeller can come lose and not spin as it is only pressed on?! he said the car was not getting a good circulation and there was throffy (spelling) water in the coolant bottle..
i think i got my side across pretty well but this guy was not backing down, i told him i feel conned and cheated at havin work done that didnt need to be! he said he was sorry to hear this but was nothing he could do!
he eventually got more discount on parts and knocked 150 quid off the total bill....
must say the heater now works nicely.... but........
when i got back to work i had a little look as you do...
pas level was low and my power steering pump was whining its ass off....
the cover for the obd plug under the radio was missing, after looking for it i found it wedged between passer seat and centre consil...
they have not stamped my service book!?
now i have a weird fault where my rear wiper motor is working even tho the switch is turnt off. sometimes it wipes once and sometimes it wipes 2 or 3 times in a row.... strange one, have taken the fuse out for a minute..
im just glad to have my mk4 back!
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pas level was low and my power steering pump was whining its ass off....
good to hear you've got the car back.
i'd keep an eye on the PAS / take it back to the dealers as if the level is low, odds are they have dumped the fluid and not filled it back up properly (air in the system maybe) hence the screaming.
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its cool ive topped it up to stop the screaming :laugh: but yes will be keeping my eye on that for definate!
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oh i found a pair of extra long nose pliers in my engine bay to.... :grin: il be having those thank you!
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glad you got it back mate though i would have pushed for more money off but thats just me lol
its always awkward arguin things like this because they hold the keys to your car :angry:
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Jesus! Just checked up on this thread cause i've been away, this is insane!
Should they not have checked the heater flap thing first seen as the only symptom was no hot air but the car was not overheating? That's what the garage i took mine to did when i had the same problem. They could have just fixed that first with no need to go anywhere near the cambelt and water pump (or break the thermostat housing). Plus, then they give you your car back in an unsatisfactory condition. Idiots.
I'd put all the points mentioned on this thread in a letter or an email to VW Customer Services telling them how p*ssed off you are! Sorry to go on cause i'm sure you just want to forget about it now but it really winds me up how they keep getting away with sh*t like this.
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yeah its really got mewound up. sooo close to being pushed over the edge!
thing is if i do write a letter it will only be the guy i saw that will read it who will screw it up and chuck it in the bin as far as he concered case closed as ive now paid the bill!
tis bloody shocking tho and never ever again will i be using them!
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Yeah, suppose you're right. Well, the main thing is you've got your car back now - with heat!
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heat alright.. i dont turn the thing off high now! i sit there till my ears burn, i paid 600 quid for heat im getting my moneys worth :wink:
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heat alright.. i dont turn the thing off high now! i sit there till my ears burn, i paid 600 quid for heat im getting my moneys worth :wink:
lol
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Bargain! i would of settled for gloves, scarf and hat personally, with lots of change lol! all the best with your new heaters!!!
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i was tempted tp buy one of those plug in portable heater things... haha
thank you people :smiley: me and my heaters are now happy! i just need to get my 18" wheels back now from refurb man and my car will be back to its usual self! :smiley: