Andy, i feel your pain too. If it was clearly the the lorry drivers fault, get your estimate from the VW bodyshop associated with the dealer you bought it from. Dont put it through your own insurance, ask about VW assist and ax claims company, who will do all the work on your behalf. Hope that helps
Thanks for the info, has yours been sorted yet?? I think my situation might be a little different, I'm from Ireland and was 20 miles off the ferry in Wales.. Not a great start to my first trip in years
My insurance company are willing to go after his, so hopefully it's straight forward, I wasn't even moving when he merged into the car.
Already been to VW for repair quote, was surprised they're recommending fixing the door and spraying the bumper, I would have thought swapping the bumper & panel, quarter panel is to be replaced and sprayed, think I'll sell when it's finished..