Bloody VW finance

[MustardGTI]

When I bought my car last month I was offered 2 years free servicing if I took out finance with them. So I took out the smallest amount possible with the intention of settling after the first installment - the free servicing being worth more than the interest paid.

However (as many of you may know) trying to get through to VW Finance to get a settlement figure is proving to be impossible.
They have not responded to 4 emails, when phoning you are put straight onto 'hold' for longer than your patience can stand, and even the callback service just diverts to a message telling me to redial and use the callback service!

Sorry, I know it's boring.....

Rant over

[Pinky 1959]

Go into the dealers and get them to phone the finance company and they will get through quicker probably .

[dubber36]

Cancel your direct debit. They'll soon ring you then.

[MustardGTI]

Dealer said he could only contact them using the same number as me.

Anyway, after another half hour hanging on to their 0870 number I got through, and expressed my displeasure to a totally dis-interested girl, who gave me more grief before finally getting it sorted.

[jnufcuk]

tell me about it, bloody useless, must have phoned them at least 5/6 times and atleast 30-40mins each time, not impressed glad idont have to deal with them anymore