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Model specific boards => Golf mk8 => Topic started by: Exonian on 28 January 2023, 21:33

Title: Avon calling!
Post by: Exonian on 28 January 2023, 21:33
https://vimeo.com/793707732

An hour of this in each direction.  :rolleyes:

Title: Re: Avon calling!
Post by: jv on 28 January 2023, 22:06
Ding dong?
Link doesn't currently work  :undecided:
Title: Re: Avon calling!
Post by: Exonian on 28 January 2023, 22:09
How about now?
It should be set to public viewing
Title: Re: Avon calling!
Post by: Yusee on 28 January 2023, 22:36
That’s proper torture. Presuming that’s a software glitch is it?
Title: Re: Avon calling!
Post by: Exonian on 28 January 2023, 22:38
Mixture of software and hardware I’m assuming.
Steering wheel controllers seem to get the blame as well as the naff software.
Title: Re: Avon calling!
Post by: jv on 28 January 2023, 23:11
So bad, I couldn't cope with that.
Title: Re: Avon calling!
Post by: king monkey on 29 January 2023, 09:01
Is it the travel assist and sos thingy?
Title: Re: Avon calling!
Post by: Exonian on 29 January 2023, 09:30
It sure is Michele.
Driving me nuts now.
And on another day it’s absolutely fine.  :rolleyes:
Title: Re: Avon calling!
Post by: king monkey on 29 January 2023, 09:34
You can turn them off Andy! Just switch off the Car2X thingy.

It's accessed by pressing [Home/Users/Privacy Settings and Services/V2X and traffic hazard alert] in the infotainment screen.
Title: Re: Avon calling!
Post by: Exonian on 29 January 2023, 09:47
Ahh! Thanks Michele, I had no idea you could do that. I obviously don’t fiddle with things anywhere near enough  :grin:
Does it have to be done every ignition cycle or is it a one off thing?
I’m just setting up ready for its weekly bath so I’ll get right on that :afro:
Title: Re: Avon calling!
Post by: king monkey on 29 January 2023, 10:01
Ahh! Thanks Michele, I had no idea you could do that. I obviously don’t fiddle with things anywhere near enough  :grin:
Does it have to be done every ignition cycle or is it a one off thing?
I’m just setting up ready for its weekly bath so I’ll get right on that :afro:

No. Mine started playing up this week. Turned the car2X off and not had it come on for 4 days now.
Title: Re: Avon calling!
Post by: Snoopy on 29 January 2023, 11:02
This is why I couldn't own a mk8 sadly.  :sad: . If I did it would endup with a fist sized hole in the display.  :laugh:
Title: Re: Avon calling!
Post by: SRGTD on 29 January 2023, 11:49
This is why I couldn't own a mk8 sadly.  :sad: . If I did it would endup with a fist sized hole in the display.  :laugh:

Me neither :sad:.

Strangely, the facelift version of the current Polo (launched end 2021) which has very similar tech to the mk8 Golf doesn’t seem to have (or have had) the numerous software problems that many mk8 Golfs have had - just the very occasional software glitch reported by owners over on uk-polos.net forum. 
Title: Re: Avon calling!
Post by: Exonian on 29 January 2023, 11:59
I’m coming to the same conclusion as snoopy.

Turns out I’d already switched off the Terminator Skynet software in a previous trouble shooting mission.


(https://i.postimg.cc/pXx55hWh/94-A0-C5-CE-AAC4-4-F78-BD9-B-BB7-C98-CCA58-F.jpg) (https://postimg.cc/pyGLgdnR)

Looks like I’ll be on the phone to VW very very soon.
Title: Re: Avon calling!
Post by: Adam T7 on 29 January 2023, 13:15
I think the mk8 GTI looks the part, but not sure I could live with one. I had 2 Discoveries (a 3 and a 4) and the constant software issues and bings / bongs drove me to distraction. Even now my heart stops when my GTI bings to tell me the temperature is less than 4 degrees😄
Title: Re: Avon calling!
Post by: Snoopy on 29 January 2023, 14:15
Same for me. The looks of the 8 have really grown on me especially the clubsport. A left knee that now seems to not like the cold or the Leons heavy clutch has also made me reevaluate currently having a garage of only manual cars at my disposal . The mk8s bongs and fear of what happens after its out of warranty I feel are a scary prospect.
Title: Re: Avon calling!
Post by: GtiJames on 29 January 2023, 18:47
They will sell you a service plan for £30 odd a month that will maintain your warranty.

It’s almost too convenient.
Title: Re: Avon calling!
Post by: Adam T7 on 29 January 2023, 19:04
They will sell you a service plan for £30 odd a month that will maintain your warranty.

It’s almost too convenient.

£360 a year isn’t too bad, but it’s the payment (or lack of) process and the insurers wriggle room that’s the issue.
Title: Re: Avon calling!
Post by: SRGTD on 29 January 2023, 19:47
They will sell you a service plan for £30 odd a month that will maintain your warranty.

It’s almost too convenient.

The 2 year warranty part of VW’s All-In product doesn’t maintain the original factory warranty - it’s less comprehensive in its scope and more like the usual insurance-based aftermarket warranty.

The All-In warranty covers the sudden failure of factory fitted electrical and mechanical components, but as with all aftermarket extended warranty products, there are a number of exclusions, so it’s always worth checking it provides the cover you want / need.

All-In Warranty Policy Terms at the link below;

https://customer.vwfs.co.uk/content/dam/bluelabel/valid/www-vwfs-co-uk/documents/all-in/volkswagen-allin-warranty-terms-and-conditions.pdf

IMHO the All-In product still offers good value for money, considering that in addition to the warranty you get two years servicing, two years roadside assistance and two MOT tests for the £30 or so per month cost. 
Title: Re: Avon calling!
Post by: Ubique on 31 January 2023, 16:55
So, the “Avon” virus is now fully in effect on my car too. Could this be down to an over the air update? It’s strange we are all getting it around the same time. BONG! BONG! BONG!
Title: Re: Avon calling!
Post by: Exonian on 31 January 2023, 18:19
Oh no! Mine has gone from occasional to constant. Booked in for mid Feb as that was the first date they had a courtesy car free for a whole day.
Title: Re: Avon calling!
Post by: Ubique on 31 January 2023, 18:43
Ex it’s so bad it’s almost funny. I’m so fed up of booking this bloody car in but first thing in the morning I’m back to the booking line. BONG! BONG! At least my a pillar rattle has gone.
Title: Re: Avon calling!
Post by: Exonian on 31 January 2023, 18:52
Has the rattle gone or is it just being drowned out by the Avon lady on the doorbell? 
I’ve got a rattle recently that seems to be coming from the hatch or boot area. I can’t be bothered to book it in for that as well.
In so many ways a fabulous car - driving dynamics, brakes, NVH, etc … but the bloody BONGs! Aaaarrgh!
Title: Re: Avon calling!
Post by: AnDrew on 31 January 2023, 19:00
These issues are troubling. Sorry for you guys.

Have you been told a new steering wheel is needed, or has that already happened?

There seems to be similar issues on Skoda cars, mentioned a bit on the briskoda forums.
Title: Re: Avon calling!
Post by: SRGTD on 31 January 2023, 19:26
These issues are troubling. Sorry for you guys.

Have you been told a new steering wheel is needed, or has that already happened?

There seems to be similar issues on Skoda cars, mentioned a bit on the briskoda forums.

Affecting current generation Seat and Cupra cars too - and presumably other VAG models built on the MQB platform that share tech and software with the Golf.
Title: Re: Avon calling!
Post by: Exonian on 31 January 2023, 20:49
These issues are troubling. Sorry for you guys.

Have you been told a new steering wheel is needed, or has that already happened?

There seems to be similar issues on Skoda cars, mentioned a bit on the briskoda forums.

Mine was pretty stable for 2 years (had the odd day of tech gremlins but not too bad at all) then started playing up when 1896 was installed at service time. It’s steadily got worse and now is horrific. Mine will be its first visit to a dealer for anything other than routine services.
Title: Re: Avon calling!
Post by: Ubique on 02 February 2023, 15:03
I don’t want to jinx things but I had a small OTA update this morning. I haven’t had any bongs since…
Title: Re: Avon calling!
Post by: Exonian on 02 February 2023, 16:44
Fingers crossed for you Ubique 🤞🏻

Funnily enough it was a few degrees warmer today and… no bongs for me in a 30 mile round trip.

No sign of an OTA on mine though.
What settings does the car need to receive updates from VW?
I’ve gradually switched everything out trying to see if anything makes a difference so am in max privacy. Maybe that means they can’t find me to update me?  :grin: #offgridmk8
Title: Re: Avon calling!
Post by: Ubique on 02 February 2023, 16:49
I’m fully findable by VW. Minimum privacy in settings, not sure if that opens up OTA? I have nothing to hide lol.
Title: Re: Avon calling!
Post by: Exonian on 02 February 2023, 17:15
Maybe it’s time for me to come out of hiding and re-expose myself!
Title: Re: Avon calling!
Post by: Exonian on 02 February 2023, 21:00
The bongs are back.

I’ve exposed myself to the servers now, let’s see if I get an update.
Title: Re: Avon calling!
Post by: fredgroves on 03 February 2023, 13:15
I don’t want to jinx things but I had a small OTA update this morning. I haven’t had any bongs since…

Did it say what the update was? It should have done... and has it changed any version numbers on anything?

Title: Re: Avon calling!
Post by: Ubique on 03 February 2023, 15:47
Just said “minor improvements” there was another line but I didn’t take note of it, it didn’t stand out. I’m still on 1899 software.
Title: Re: Avon calling!
Post by: fredgroves on 03 February 2023, 15:48
Thanks I'll watch out for it coming to mine and photograph it for info for others on here.
Title: Re: Avon calling!
Post by: JoeGTI on 03 February 2023, 20:26
I had that update this evening too. I think it's just one of those minor updates that only takes 20-30 seconds to download/install. No difference in version numbers.
Title: Re: Avon calling!
Post by: fredgroves on 09 February 2023, 09:55
Mine had the OTA update now...

Yesterday, bong central again.

Its nearly always Emergency Assist (ie SOS) and Travel Assist thats throwing errors.

In pretty much the same places each day.

Both of those depend on the GPS signal, I wonder if thats the cause?

They are really quick to clear, but sometimes bong in quick succession.... my guess is flakey GPS but whether I can see that in the logs... I'll have to look!
Title: Re: Avon calling!
Post by: AnDrew on 09 February 2023, 10:58
Sorry total noob question…can the SOS and travel assist be coded off to reduce these error bongs?
Title: Re: Avon calling!
Post by: fredgroves on 09 February 2023, 14:19
Sorry total noob question…can the SOS and travel assist be coded off to reduce these error bongs?

I would doubt it.
Title: Re: Avon calling!
Post by: Exonian on 09 February 2023, 16:55
I’ll whisper this very quietly in case the car is listening:

I’ve not had a single bong for nearly two weeks now
Title: Re: Avon calling!
Post by: Carlosfandango on 10 February 2023, 08:06
I’ll whisper this very quietly in case the car is listening:

I’ve not had a single bong for nearly two weeks now

I’m pretty sure it would have heard you! 🤣
Title: Re: Avon calling!
Post by: Dav3smith on 10 February 2023, 09:20
I’ll whisper this very quietly in case the car is listening:

I’ve not had a single bong for nearly two weeks now
I've worked out this Friday puzzle, you're on holiday.
Title: Re: Avon calling!
Post by: JoeGTI on 10 February 2023, 12:46
I’ll whisper this very quietly in case the car is listening:

I’ve not had a single bong for nearly two weeks now

 :laugh: :laugh:
Title: Re: Avon calling!
Post by: fredgroves on 10 February 2023, 13:10
Yesterday, bong central again.

Its nearly always Emergency Assist (ie SOS) and Travel Assist thats throwing errors.

In pretty much the same places each day.

Both of those depend on the GPS signal, I wonder if thats the cause?

Ok, yesterday....jeezus!

I had a thought, I wondered if it was due to interference from something I was following.... and first the car in front of me turned off... nope not that.... then the next car turned off a few roads later and lo and behold, it stopped.

Its definitely some sort of signal/electrical interference causing it, but I suspect the answer is to make the system report less problems - because as fast as the light goes on, it goes off. Its fleeting.
Title: Re: Avon calling!
Post by: Adam T7 on 10 February 2023, 14:51
I know it’s not a MK8, but weirdly my SOS flashed up today for a nanosecond, no bongs though.
Title: Re: Avon calling!
Post by: Exonian on 10 February 2023, 15:05
I’ll whisper this very quietly in case the car is listening:

I’ve not had a single bong for nearly two weeks now
I've worked out this Friday puzzle, you're on holiday.

 :grin: :grin:
Got me! I’m actually laid on a beach in the Bahamas and my car is tucked up safely at Gatwick…


I bloomin’ wish!!

Nope, still slaving away at the coal face here in Blighty.
Title: Re: Avon calling!
Post by: Ceefeesh on 10 February 2023, 18:33
I am actually lying in the sun in the Canaries! No idea what my car’s doing! I don’t care.  :cool:
Title: Re: Avon calling!
Post by: willni on 10 February 2023, 20:11
I am actually lying in the sun in the Canaries! No idea what my car’s doing! I don’t care.  :cool:

It's doing Dukes of Hazard jumps  :wink:
Title: Re: Avon calling!
Post by: Ceefeesh on 10 February 2023, 21:45
You must have watched the remake you’re too young to have seen the original. I had thought of using We Connect earlier to sound the alarm/horn off.😂😂👍
Title: Re: Avon calling!
Post by: Exonian on 13 February 2023, 15:07
Finally an update.
After a couple of bongless weeks they came back with a vengeance on Sunday which was fortunate timing as I was booked into VW today.

After a couple of hours driving a gutless bucket of jelly in the form of a Diesel Tiguan DSG loan car it was soooo nice to be back at the helm of the GTI which suddenly felt so taut, responsive and quick!

And next time someone starts criticising the interior of the mk8 I can categorically say the mk7 era cars actually aren’t all that either. Some of the plastics on the Tig are definitely low rent.

Anyhow, the diagnosis was as expected - new steering wheel on order. 
Title: Re: Avon calling!
Post by: Snoopy on 13 February 2023, 16:34
Did the Tiguan bong though  :evil:
Title: Re: Avon calling!
Post by: BillSan on 13 February 2023, 17:00
Finally an update.
After a couple of bongless weeks they came back with a vengeance on Sunday which was fortunate timing as I was booked into VW today.

After a couple of hours driving a gutless bucket of jelly in the form of a Diesel Tiguan DSG loan car it was soooo nice to be back at the helm of the GTI which suddenly felt so taut, responsive and quick!

And next time someone starts criticising the interior of the mk8 I can categorically say the mk7 era cars actually aren’t all that either. Some of the plastics on the Tig are definitely low rent.

Anyhow, the diagnosis was as expected - new steering wheel on order.

I fully expect to hear that the new steering wheel has made no difference, but I hope I'm wrong.

My Mk8 experience has closely followed yours so I'll be looking a new wheel too if it does work.  Doesn't seem to have worked for anyone else though.  :sad:
Title: Re: Avon calling!
Post by: Exonian on 13 February 2023, 18:11
Did the Tiguan bong though  :evil:

Well, I was greeted with a bong when I fired it up - low fuel warning!!  :grin:



Aside from that, bong (and rattle & squeak) free.


I fully expect to hear that the new steering wheel has made no difference, but I hope I'm wrong.

My Mk8 experience has closely followed yours so I'll be looking a new wheel too if it does work.  Doesn't seem to have worked for anyone else though.  :sad:

I will admit to not feeling overly optimistic  :grin:
Title: Re: Avon calling!
Post by: fredgroves on 13 February 2023, 20:56
If you are getting the same travel assist and emergency assist bong tsunami I've got then I think the likelihood of it being the steering wheel is virtually zero.

The last few days have been hell and I ever saw a return of the kmh speed limit screw up too.
Title: Re: Avon calling!
Post by: Snoopy on 13 February 2023, 23:31
I don't know how you all can put up with it, It would drive me nuts. If it was me I would have to take a step back into a 7.5TCR and just hope they sort out the 8.5
Title: Re: Avon calling!
Post by: Brenbo on 14 February 2023, 05:34
My late 2021 Golf R MK8, was error free until recent.  Now progressively becoming more common, I am getting Park Distance error, and Rear Traffic Alert error amonst some other more random errors now and again.  They are also intermitent which is frustrating and always happen when car is updating or has updated.  It almost lures you to a false sense of reliability, before reminding you its not.  I did not buy a £40+ car to have unreliable features decide to work when they felt like it... I would happily go back to my old MK7 Golf R if i had the chance right now.  I am starting to lose my passion for cars with all this, as what else is there on the market right now which we can be certain is stable and possibly affordable?  :undecided:
Title: Re: Avon calling!
Post by: SRGTD on 14 February 2023, 08:16
I don't know how you all can put up with it, It would drive me nuts. If it was me I would have to take a step back into a 7.5TCR and just hope they sort out the 8.5

I’m with you Snoopy - I couldn’t handle owning a car with incessant ‘bongs’ and false error messages, even if the car was extremely accomplished dynamically.

I’d be looking at alternatives.
Title: Re: Avon calling!
Post by: Exonian on 14 February 2023, 11:37
Those members that have been on here a few years will well know my previous habits of chopping and changing cars on a whim. I rarely had any car for more than 18 months and some I kept for literally a few months.
Times and circumstances change but even ignoring that there is literally nothing else that particularly appeals to me within any price bracket never mind just things I could potentially afford.
Going back to a mk7 era car doesn’t appeal as the provenance of the car would be unknown to me unless it was a cherished car from someone I knew and trusted, which in turn would mean it would be too expensive!
An RS3 is silly money now. It’s about the only thing that would float my boat, but how long for I can’t answer once the novelty had worn off. Would it wear off, or would I be smitten?
A new mk8 would be an aeon on the waiting list and potentially have exactly the same issues. Plus they’ve gone up too much in £££££
So yes, I’ve thought about changing the car but dynamically the Clubby is excellent and I gelled with it from day one, so although I have zero confidence in VW fixing the faults I’ll probably stick it out. Probably.
I did say probably…
Title: Re: Avon calling!
Post by: M6TT F on 14 February 2023, 11:38
Mine had a spate of traffic alert / SOS bongs yesterday, chiming at me continuously for a short journey. Nothing today. These annoyances do spoil an otherwise good car. Will be looking to move mine on in the summer whilst they’re still holding good value
Title: Re: Avon calling!
Post by: JoeGTI on 14 February 2023, 13:45

And next time someone starts criticising the interior of the mk8 I can categorically say the mk7 era cars actually aren’t all that either. Some of the plastics on the Tig are definitely low rent.

Fully agree. My wife has a T-Roc and my parents a Tiguan and I swap between those 2 cars and my MK8 on a regular basis. The T-Roc is also more of a Mk7-generation interior, similar (but much more low rent) than the Tiguan. The Tiguan definitely has low rent plastics in abundance and the T-Roc has acres of it  :grin:

However, as much as it pains me to admit it, the ergonomics in both cars are just a lot better than the Mk8. The MK7-style climate controls are so simple and intuitive. The infotainment screen looks more primitive (lower resolution) but its a lot simpler to use...
Title: Re: Avon calling!
Post by: Exonian on 14 February 2023, 14:47
The Tiguan I had the brief use of had the newer climate controls which were touch sensitive rather than the earlier rotary ones which I much prefer. The touch sensitive ones require one’s eyes to leave the road for too long in my opinion as they’re mounted low down. Probably ok for small temperature adjustments but not so good for bigger.
I’ve always got on pretty well with the mk8 clima, mind you I don’t fiddle with it much. It’s set for 17°c and left there summer and winter. When I’m doing a 5am start-up sometimes I need to put the front screen blower on for a bit but that’s conveniently located with the only moan being it’s not a proper button. Does the job though.
I don’t have seat heaters and with the fluffy seats I don’t find any call for them. The heated steering wheel is heaven though.

The facelifted T-Rocs have better plastics don’t they? I very briefly sat in a work colleague’s SEAT Arona a couple of years ago which is basically the same thing and quite liked the interior of that. He’s now got an MG4 on order. I’m looking forward to seeing that.

I have a big soft spot for T-Roc R’s. I might consider one of those in the right spec but would need the black exterior styling pack and heated steering wheel  :grin:
It’s not the sort of car I’d keep long but would be fun for a winter or two.

It’s funny how you notice the low resolution displays in certain models only once you’ve lived with a mk8 for a bit. The resolution seemed fine when it was the only choice just a couple of years ago!
Title: Re: Avon calling!
Post by: JoeGTI on 14 February 2023, 14:59
The Tiguan I had the brief use of had the newer climate controls which were touch sensitive rather than the earlier rotary ones which I much prefer. The touch sensitive ones require one’s eyes to leave the road for too long in my opinion as they’re mounted low down. Probably ok for small temperature adjustments but not so good for bigger.
I’ve always got on pretty well with the mk8 clima, mind you I don’t fiddle with it much. It’s set for 17°c and left there summer and winter. When I’m doing a 5am start-up sometimes I need to put the front screen blower on for a bit but that’s conveniently located with the only moan being it’s not a proper button. Does the job though.
I don’t have seat heaters and with the fluffy seats I don’t find any call for them. The heated steering wheel is heaven though.

The facelifted T-Rocs have better plastics don’t they? I very briefly sat in a work colleague’s SEAT Arona a couple of years ago which is basically the same thing and quite liked the interior of that. He’s now got an MG4 on order. I’m looking forward to seeing that.

I have a big soft spot for T-Roc R’s. I might consider one of those in the right spec but would need the black exterior styling pack and heated steering wheel  :grin:
It’s not the sort of car I’d keep long but would be fun for a winter or two.

It’s funny how you notice the low resolution displays in certain models only once you’ve lived with a mk8 for a bit. The resolution seemed fine when it was the only choice just a couple of years ago!

Ah yes, I forgot that the Tiguan has touch-sliders on the climate unit now - agree, not great either but at least its still a separate panel, separate from the main infotainment display.

I do have the heated seats and it's a bit of a faff turning them on/off when on the move, despite Volkswizard's claim that it's "easy". I don't really touch the actual climate controls much either, generally leave it at 21-22 degrees so it's really only the heated seats controls I find annoying.

Yep, the newer T-Roc does have better plastics I believe, I haven't sat in one yet.




Title: Re: Avon calling!
Post by: Ubique on 16 February 2023, 13:32
Bongs are back. 🙄
Title: Re: Avon calling!
Post by: M6TT F on 21 February 2023, 11:11
Mine too. Horrifically frequent over the weekend. No rhyme or reason for it either.
Title: Re: Avon calling!
Post by: fredgroves on 21 February 2023, 15:58
I tried to take a phone call earlier.... person calling me couldn't hear me over the bongs - it must have done it 30 times or more.

Bloody thing!
Title: Re: Avon calling!
Post by: JoeGTI on 21 February 2023, 17:07
It's weird how some of you guys are getting these bongs so much / so often! In Exonian's case, he hardly ever had any and suddenly they all started incessantly. It doesn't make much sense.

I rarely get any annoying bongs. But I definitely get the occasional "glitch" and some of these glitches are unacceptable really - for instance I drove 15 miles the other day with the infotainment stuck on "Loading user settings" and only corrected itself once I parked up and locked the car for a while. But frequent bongs - nope, and thankfully the bad glitches like the example I just gave are very infrequent.

I don't think I could stick it tbh, the car would be gone. My fear is that my car will just start doing it too for no apparent logical reason, like in Exonian's case!
Title: Re: Avon calling!
Post by: Ceefeesh on 21 February 2023, 17:12
Touch wood. I don’t get bongs. In the last few evenings my lights have started to emit  a beam of light that sweeps up and then down periodically as I drive with the headlights on. It projects on to houses and trees as I drive past. It’s a bit distracting and I hadn’t experienced it before. Hopefully it will stop it soon.
Title: Re: Avon calling!
Post by: Exonian on 21 February 2023, 17:51
I don't think I could stick it tbh, the car would be gone. My fear is that my car will just start doing it too for no apparent logical reason, like in Exonian's case!

I think because I had two relatively trouble free years with only the odd random playing up of the media unit and very very occasionally, if the car had been parked half in sunlight and half in the shade, the parking sensors would tell me they’re not working is the reason I haven’t got shot of the car. In all dynamic respects I love the car. But a few rattles and creaks have manifested recently and they’re peeing me off too, albeit they’re only present for a short time on cold startup.

I’ve literally been offered £29k (trade) for it just today but what could I replace it with? There’s nothing out there.
It’s lost me £4K in 26 months going by that offer so not bad for a new car purchase.
I don’t think I could sell a car knowing there’s a fault with it either, even though it’s such a common issue.

Saturday it was moderate bonging, I didn’t use the car Sunday (just a wash) but started it to check tyre tread so needed the wheels on full lock and it bonged as soon as the engine fired up. On Monday it was sporadic. Early today (Tuesday) it was going apesh!t non stop for the 20 minute journey, then this afternoon a fair bit longer journey over a very varied route and it did it just once on a sharp left low speed manoeuvre.

Title: Re: Avon calling!
Post by: JoeGTI on 21 February 2023, 19:01
Saturday it was moderate bonging, I didn’t use the car Sunday (just a wash) but started it to check tyre tread so needed the wheels on full lock and it bonged as soon as the engine fired up. On Monday it was sporadic. Early today (Tuesday) it was going apesh!t non stop for the 20 minute journey, then this afternoon a fair bit longer journey over a very varied route and it did it just once on a sharp left low speed manoeuvre.

it does sound from that description that it could well be steering-input related and a new wheel could resolve these problems. My parents had the wheel in their Tiguan replaced recently. Similar problems in that car - constant travel/lane assist bongs! And it's all been OK (touch wood) since the new wheel went in.
Title: Re: Avon calling!
Post by: Exonian on 21 February 2023, 19:24
Fingers crossed your parents Tiguan stays behaving Joe. 🤞🏻

I can never make my mind up whether it’s related to steering inputs or not. Some days it seems like it is and other days it’s bonging no matter how little the steering wheel moves.
I guess I’ll have a better idea once the ‘wheel comes off back order. I won’t hold my breath though.

Title: Re: Avon calling!
Post by: Carl_45 on 21 February 2023, 20:11
I don’t think I could sell a car knowing there’s a fault with it either, even though it’s such a common issue.

Unless you’re trading in to VW, then hopefully it bongs on every test drive and they’re forced to fix it properly.

I think it’s been mentioned here before, what happens with all the Mk8 golf’s (not just those here, all models are effected) at three years old and out of warranty?

Maybe VW have a sense of humour and instead of “bong” the dash goes “cha-ching”.

Seriously though, if they’re not fixed it’s worrying, I think I’d be trying to get all the faults logged so it’s classed as an ongoing warranty issue.
Title: Re: Avon calling!
Post by: Exonian on 21 February 2023, 20:44
100% that Carl.
Bearing in mind excessive wait times I’m acutely aware my warranty is ticking down now so will be chasing VW non stop in case my car is still with me after the 3 years.
Without the bongs I’d have been happy to keep it but right now I’m wondering where to go next.
Title: Re: Avon calling!
Post by: Snoopy on 21 February 2023, 22:24
Shame as you say the rest of the car you like (apart from odd squeek and rattle)
It is really sad to read about all the issues  :embarrassed:
Title: Re: Avon calling!
Post by: Watts on 22 February 2023, 09:03
If it was me, I'd get shot of the car before the warranty expires. VW aren't exactly renowned for being reasonable with issues outside of warranty and given the updates seem to bring different problems each time, the problems will change. Can anyone honestly say they think that VW would change steering wheels foc for instance if the update that brought that issue up had occured at 3.5 years?
Title: Re: Avon calling!
Post by: Hertsman on 22 February 2023, 10:40
If it was me, I'd get shot of the car before the warranty expires. VW aren't exactly renowned for being reasonable with issues outside of warranty and given the updates seem to bring different problems each time, the problems will change. Can anyone honestly say they think that VW would change steering wheels foc for instance if the update that brought that issue up had occured at 3.5 years?

Mentioned this on VWROC forum and did not get a response, so maybe everyone does not see it as an issue or acknowledge its an issue?

I will likely be handing my company car back and looking for something decent second hand, and after enjoying the virtues of FWD with the TCR and now 128Ti, aiming to return to AWD and be willing to go for anything decent 2016-20 and the cars in the frame are Golf R and M135i but have completely excluded the MK 8 R as an option given all that have seen here and on VWROC

Its obvious the car drives great, so that's not the reason, the main reason is that given the breadth of issues with MK 8 picking up an early one will highly likely still have issues and even with a 2 year warranty from a main dealer, you feel that will just mean you can at least have issues looked at for 2 years, if can be bothered to.

Personally not willing to take the risk and subject myself to that, it be like buying a house on a flood plain next to a river, you would not do it?

Most people who buy these cars have some knowledge of the car beyond the standard walk up buyer who likes the look of it and so you would think most of buyers in second hand market would be pretty informed to the issues.

Cars like these are in demand though given the shortages, so maybe that alone offsets any issues in selling them on at good prices, but there is no doubt its a risky purchase

Hopefully the MK 8.5 will finally see the back of the issues, so for any new buyer, the car will be what it should have been, but MK 8, will maybe a second hand pariah in coming years

It will be a MK 7/7.5 R for me or a M135I X Drive depending on best car and deal see at time
Title: Re: Avon calling!
Post by: SRGTD on 22 February 2023, 11:13
If it was me, I'd get shot of the car before the warranty expires. VW aren't exactly renowned for being reasonable with issues outside of warranty and given the updates seem to bring different problems each time, the problems will change. Can anyone honestly say they think that VW would change steering wheels foc for instance if the update that brought that issue up had occured at 3.5 years?

Agree 100% with this.

It wouldn’t surprise me if VW wash their hands of software related issues on earlier cars once the factory warranty has expired. At the very least, anyone who’s thinking of owning a mk8 Golf after the original factory warranty has expired should seriously consider getting a good, comprehensive warranty and check the small print very carefully before buying to make sure it would cover fixing software-related gremlins and glitches. Most of these aftermarket or extended warranty products limit cover to sudden and unexpected electrical and mechanical failures, so if software issues aren’t considered to be either electrical or mechanical - or if there’s a specific exclusion of software related issues - they wouldn’t be covered.

Like you, I’d get rid of the car before the warranty expires.
Title: Re: Avon calling!
Post by: Carl_45 on 22 February 2023, 11:52
It is a real shame. The clubsport would have gone down in history as one of the best ever GTIs if it wasn’t for these issues.

I’m by no means commercially or legally savvy (so might be talking rubbish), but, I thought the consumer rights act says something about fit for purpose for the expected life of the product which is different to warranty. I wonder if there’s something like that, that can be invoked??

My sister is sh!t hot on this and complained to apple that her Apple Watch let water in 1 year after the warranty had expired, because the expected life of the seals is longer than 3 years. She got a new watch! Point is, should such issues be expected after 37 months, or, should the hardware life expectancy be longer? I’d have thought over five years at least is expected.
Title: Re: Avon calling!
Post by: Exonian on 22 February 2023, 13:45
I guess in a few years the ambulance chasers will be appearing on TV adverts asking “did you buy a VW Golf between 2019 and 20**? If so you could be entitled to compensation…”


Title: Re: Avon calling!
Post by: JoeGTI on 22 February 2023, 13:48
It is a real shame. The clubsport would have gone down in history as one of the best ever GTIs if it wasn’t for these issues.

I’m by no means commercially or legally savvy (so might be talking rubbish), but, I thought the consumer rights act says something about fit for purpose for the expected life of the product which is different to warranty. I wonder if there’s something like that, that can be invoked??

My sister is sh!t hot on this and complained to apple that her Apple Watch let water in 1 year after the warranty had expired, because the expected life of the seals is longer than 3 years. She got a new watch! Point is, should such issues be expected after 37 months, or, should the hardware life expectancy be longer? I’d have thought over five years at least is expected.


Yep I think you're right there. A few years ago I also had a problem with an Apple product (an iPhone) which was well out of warranty, it was at least 2.5 years old, and they replaced it, no quibble! They actually told me of my consumer rights, not the other way round and they were happy to replace the phone, subject to my assurance that it hadn't been tampered with / water damaged, etc. I can't remember the exact period of time a product should be "fit for purpose" but it's at least 5 years, possibly longer.


Title: Re: Avon calling!
Post by: Ubique on 22 February 2023, 15:31
I had a test drive in a brand new Renault Megane E today. That had software issues and “Bonged” a lot during the drive, much to the embarrassment of the chap from Renault. It did have some buttons though lol.
Title: Re: Avon calling!
Post by: Exonian on 22 February 2023, 16:36
Aside from the bongs, how did the E-Tech drive ubique?
I was plagued by my local dealer to take a test drive when they were launched and despite my initial curiosity I couldn’t be bothered as I don’t like wasting sales people’s time and work was a train wreck at the time so I’d not have committed to buy one even if I thought it was the best thing since sliced bread. Fair play to the dealers though, they phoned and emailed me day in and day out!
Title: Re: Avon calling!
Post by: Carl_45 on 22 February 2023, 19:19
If you’re not bothered about the space and want to save the planet whilst having some fun…. I’ve seen good reviews about the Mini-E?

I had a 2nd gen (R56) Mini Cooper followed by the 1st Mini GP back when I was early 20s, the first was good, the latter was epic. Both drove like go karts.
Title: Re: Avon calling!
Post by: Ubique on 22 February 2023, 19:48
Aside from the bongs, how did the E-Tech drive ubique?
I was plagued by my local dealer to take a test drive when they were launched and despite my initial curiosity I couldn’t be bothered as I don’t like wasting sales people’s time and work was a train wreck at the time so I’d not have committed to buy one even if I thought it was the best thing since sliced bread. Fair play to the dealers though, they phoned and emailed me day in and day out!
I actually liked it, the interior was a good place to be in. Felt very stylish, buttons were nice. I really liked the exterior, it was a technique spec, so I think mid range but had 20 inch alloys, paint was good and I saw lots of people turning heads.
Acceleration was not far off my base GTI and ride was good. Def not a GTI but I definitely felt I could own one.
Renault bod was honest about range, 230 realistic as he had one as his fleet car. Fast charging possible too. Only issue is apparently bad depreciation but it is a slightly left field choice. I did miss the engine noise but it was very responsive although I assume that batters the range…
Title: Re: Avon calling!
Post by: Ubique on 22 February 2023, 19:53
Sorry, Techo spec. Takes me back to the 90s lol
Title: Re: Avon calling!
Post by: SRGTD on 22 February 2023, 20:44
Aside from the bongs, how did the E-Tech drive ubique?
I was plagued by my local dealer to take a test drive when they were launched and despite my initial curiosity I couldn’t be bothered as I don’t like wasting sales people’s time and work was a train wreck at the time so I’d not have committed to buy one even if I thought it was the best thing since sliced bread. Fair play to the dealers though, they phoned and emailed me day in and day out!
I actually liked it, the interior was a good place to be in. Felt very stylish, buttons were nice. I really liked the exterior, it was a technique spec, so I think mid range but had 20 inch alloys, paint was good and I saw lots of people turning heads.
Acceleration was not far off my base GTI and ride was good. Def not a GTI but I definitely felt I could own one.
Renault bod was honest about range, 230 realistic as he had one as his fleet car. Fast charging possible too. Only issue is apparently bad depreciation but it is a slightly left field choice. I did miss the engine noise but it was very responsive although I assume that batters the range…

I regularly see a metallic red one in the car park at a supermarket I use. It’s the only one I’ve seen ‘in the metal’ and IMHO it looks really nice and quite stylish and upmarket. The alloys look huge so I’m assuming theyre 20”.
Title: Re: Avon calling!
Post by: Exonian on 23 February 2023, 13:31
If you’re not bothered about the space and want to save the planet whilst having some fun…. I’ve seen good reviews about the Mini-E?

I had a 2nd gen (R56) Mini Cooper followed by the 1st Mini GP back when I was early 20s, the first was good, the latter was epic. Both drove like go karts.

Funnily enough I still have semi regular contact with Mini as I looked very closely at getting an Electric a few times now.
Size is a slight issue but range is a much bigger one, however the sheer fun these cars are to drive would make me forgive most shortcomings. If I still had a second car I’d have had a Mini Electric in an instant. Love them!
(Had an R56 as a second car for years and had an F56 Cooper SD for a brief time whilst I was waiting for a Golf to be built)


I actually liked it, the interior was a good place to be in. Felt very stylish, buttons were nice. I really liked the exterior, it was a technique spec, so I think mid range but had 20 inch alloys, paint was good and I saw lots of people turning heads.
Acceleration was not far off my base GTI and ride was good. Def not a GTI but I definitely felt I could own one.
Renault bod was honest about range, 230 realistic as he had one as his fleet car. Fast charging possible too. Only issue is apparently bad depreciation but it is a slightly left field choice. I did miss the engine noise but it was very responsive although I assume that batters the range…

Thanks Ubique.
Definitely a contender then.

You can never have “too big” a wheel!

I’ve still yet to see one in the flesh.
I see loads of MG4’s about so supply must be good on those but not a single E-Tech.

Title: Re: Avon calling!
Post by: Ubique on 23 February 2023, 14:59
Just had my quote back from Renault. New Megane Techno spec, paint but no other options.
PCH One month deposit, 3 years, 15k/year. = £736/month!!!
The sales guy came back with the paperwork and said he couldn’t believe the result. So the Megane is a no no.
Title: Re: Avon calling!
Post by: Hertsman on 23 February 2023, 15:23
Just had my quote back from Renault. New Megane Techno spec, paint but no other options.
PCH One month deposit, 3 years, 15k/year. = £736/month!!!
The sales guy came back with the paperwork and said he couldn’t believe the result. So the Megane is a no no.

Can only think singles on good incomes or those with massive pension pots or inheritance could afford some of these £700-£1000 a month quotes that see, and these are not for exotic cars, just something with a little more performance etc than the normal, especially in a cost of living crisis.

Hard to think not that long ago really, some were paying less than a £200, think that bubble has burst.
Title: Re: Avon calling!
Post by: Exonian on 23 February 2023, 15:34
Just had my quote back from Renault. New Megane Techno spec, paint but no other options.
PCH One month deposit, 3 years, 15k/year. = £736/month!!!
The sales guy came back with the paperwork and said he couldn’t believe the result. So the Megane is a no no.

Crumbs! No wonder you don’t see many about.


Kinda makes you realise why VW et al are pushing things like the ‘all in one’ scheme which is basically a finance product that involves the owner keeping their own car longer rather than getting a new one which a) will take an age to be built and b ) will be unaffordable anyway.
Title: Re: Avon calling!
Post by: fredgroves on 23 February 2023, 16:17
Only issue is apparently bad depreciation

Hence the terrible PCH/PCP....
Title: Re: Avon calling!
Post by: Ubique on 27 February 2023, 21:05
And in the meantime the bloody bongs are back with renewed vigour! Test drove a Civic R this morning. 😳👍 but I’m getting too old to have one…
Title: Re: Avon calling!
Post by: ash_rage on 27 February 2023, 21:49
And in the meantime the bloody bongs are back with renewed vigour! Test drove a Civic R this morning. 😳👍 but I’m getting too old to have one…

FK8 I assume?
Title: Re: Avon calling!
Post by: Ubique on 27 February 2023, 22:42
Yes, latest model. It was epic, but I will admit beyond my skills. Still lots of fun but not an everyday for me.
Title: Re: Avon calling!
Post by: fredgroves on 28 February 2023, 09:03
After another Day of the Bong(tm) I decided to take my obd11 to my car and see if I could see any errors...

I had a load, all to do with lost connectivity between controllers....

I've cleared the lot, lets see what happens next.
Title: Re: Avon calling!
Post by: M6TT F on 28 February 2023, 09:07
Same here. Really starting to piss me off now. Travel assist and SOS alert about 10 times on a 2 mile school run. Are all VAG cars running this software  plagued by this?
Title: Re: Avon calling!
Post by: fredgroves on 28 February 2023, 09:25
Are all VAG cars running this software  plagued by this?

Yes, not just Golfs
Title: Re: Avon calling!
Post by: M6TT F on 28 February 2023, 09:48
Hmm. I was toying with the idea of chopping it in for a Formentor VZ2/3, but if it’s the same story in a different shell…. Not much else I’m interested in from any manufacturer at the moment in this price bracket
Title: Re: Avon calling!
Post by: Kenis on 28 February 2023, 10:35
Just wondering out loud here, but does anyone have any view of whether the recent bong explosion has been replicated in southern Europe and separately in Scandinavia?

The fact that for many it was fine for weeks then started up again may be due to the positioning of the satellites serving the gps and acting as a link and the recent active solar radiation (which has also caused the northern lights being visible in the Uk).

One way to confirm would be to see if it’s been experienced by owners further south or if doesn’t happen when there is either full connection or no connection at all.

Still should be rectified with software though that is better able to handle the intermittent signals or not require constant checking. Could of course just be poor code related. Either way got to hold out hope they will be fixed eventually and can be applied to early hardware cars
Title: Re: Avon calling!
Post by: SRGTD on 28 February 2023, 10:50
Hmm. I was toying with the idea of chopping it in for a Formentor VZ2/3, but if it’s the same story in a a different shell…. Not much else I’m interested in from any manufacturer at the moment in this price bracket

Many Formentor owners over on the Seat Cupra forum have had similar software related gremlins to those experienced by Golf owners. Also, if your were considering a new factory order Formentor, the wait times aren’t that different to the wait times for a performance Golf.
Title: Re: Avon calling!
Post by: WelshGolf on 28 February 2023, 12:50
Am I just lucky or is it the fact I have a MY23 car and they are have no fixed the issues, no bongs, no errors, nothing in 6 months of ownership.

*runs to touch wood*
Title: Re: Avon calling!
Post by: JoeGTI on 28 February 2023, 13:09
Am I just lucky or is it the fact I have a MY23 car and they are have no fixed the issues, no bongs, no errors, nothing in 6 months of ownership.

*runs to touch wood*

You're not the only one touching wood! My car is older again (August 2021 build) and no bongs here. Very very occasional ones only, typically on startup but I can't remember the last time it happened.

It seems to be a totally mixed bag with no real pattern to it in terms of car's age or even the software version. I'm on 1896.
Title: Re: Avon calling!
Post by: BillSan on 28 February 2023, 15:07
The fact that there's no logic to it must be the reason why VW are out ot their depth trying to sort it out (if they are trying to sort it!)

I'm not a software engineer or programmer but surely the intermittent bongs and warnings could be mitigated by delaying the bong/warning light and only having it come on, if it doesn't self-cancel within 30 seconds.   It might not get rid of the problem altogether but it would stop the cycle of warnings which happen and disappear.

Title: Re: Avon calling!
Post by: fredgroves on 28 February 2023, 15:16
The fact that there's no logic to it must be the reason why VW are out ot their depth trying to sort it out (if they are trying to sort it!)

I'm not a software engineer or programmer but surely the intermittent bongs and warnings could be mitigated by delaying the bong/warning light and only having it come on, if it doesn't self-cancel within 30 seconds.   It might not get rid of the problem altogether but it would stop the cycle of warnings which happen and disappear.

I'd say the same, however the systems its bonging about (SOS and Travel Assist) are safety systems that someone might be relying on... guess VW's lawyers won't let them surpress them...
Title: Re: Avon calling!
Post by: BillSan on 28 February 2023, 21:14
We all remember the story of the boy who called wolf.

Do any of us actually pay attention to the messages from these safety systems when they are constantly giving false alarms?  I gave up twelve months ago and I don't think anyone can blame me for that.  If they are important safety systems they should work full stop
Title: Re: Avon calling!
Post by: Carlosfandango on 01 March 2023, 00:23
Am I just lucky or is it the fact I have a MY23 car and they are have no fixed the issues, no bongs, no errors, nothing in 6 months of ownership.

*runs to touch wood*

You're not the only one touching wood! My car is older again (August 2021 build) and no bongs here. Very very occasional ones only, typically on startup but I can't remember the last time it happened.

It seems to be a totally mixed bag with no real pattern to it in terms of car's age or even the software version. I'm on 1896.

My hunch is, that it may have something to do with both age of car, software version and which hardware revision is fitted, my car is an October 2021 build (MY22) and I have never really had any of the widespread problems, I had only very rare bongs while on 1896sw, and now I’m on 1899sw (although it’s only been a few weeks) I’ve had nothing bong wise at all, I did have the infotainment crash a couple of times though just after the dealership updated the software to 1899, but since I did a soft reset on it, it’s not happened again! I think that the main problems stem from hardware issues on early cars, these cars seem to continue to have trouble even when running the later software, where as the later cars classed as MY22 onwards, which would be mid/late 2021 builds, appear to suffer far fewer problems, there have been threads where owners of early cars have been plagued by faults and notifications, but when VW had finally resulted to swapping out specific control modules to the latest revisions, the issues greatly reduced, and even stopped completely in most cases.
Title: Re: Avon calling!
Post by: Brenbo on 01 March 2023, 05:59
My Golf R Mk8 was delivered december 2021.  I had no real issue for most of 2022, then the errors started to get more common near end of 2022 usually around software update time.  Usually had rear traffic alert and park sensor related errors but 2 days ago i got my first SOS alert related error flash up on my dash.  I will be glad to swap it over in a week or two for my new Tiguan R which is on older software and see how that fairs with errors related to software, hopefully its more stable as its on older more reliable tried and tested software?
Title: Re: Avon calling!
Post by: SRGTD on 01 March 2023, 08:52
My Golf R Mk8 was delivered december 2021.  I had no real issue for most of 2022, then the errors started to get more common near end of 2022 usually around software update time.  Usually had rear traffic alert and park sensor related errors but 2 days ago i got my first SOS alert related error flash up on my dash.  I will be glad to swap it over in a week or two for my new Tiguan R which is on older software and see how that fairs with errors related to software, hopefully its more stable as its on older more reliable tried and tested software?

Won’t the Tiguan’s software get an OTA update to the latest version at some point in the near future, or do you have the option to not download the latest version?
Title: Re: Avon calling!
Post by: Adam T7 on 01 March 2023, 08:52
Sounds like a nightmare, would drive to total distraction. I had something similar on a D4, I used to dread turning the key to see what new bong of joy would happen.
Title: Re: Avon calling!
Post by: JoeGTI on 01 March 2023, 10:23
My Golf R Mk8 was delivered december 2021.  I had no real issue for most of 2022, then the errors started to get more common near end of 2022 usually around software update time.  Usually had rear traffic alert and park sensor related errors but 2 days ago i got my first SOS alert related error flash up on my dash.  I will be glad to swap it over in a week or two for my new Tiguan R which is on older software and see how that fairs with errors related to software, hopefully its more stable as its on older more reliable tried and tested software?

Despite the fact that the Tiguan still has more of a MK7-era style interior, it does seem to be impacted by the same issues as the Mk8 unfortunately.
My Dad has a July-2021 Tiguan R-Line and he had the steering wheel replaced a few weeks ago. He was plagued with travel-assist bongs!
The Tiguan has the haptic buttons on the wheel too, same steering wheel effectively as the MK8.


Title: Re: Avon calling!
Post by: Brenbo on 01 March 2023, 11:05
Before taking the plunge on the Tiguan R order. I had a thorough look online and could not find much about software errors related to the tiguan.  But could find a lot about the golf Mk8.  However its good to know others first hand experiences of the tiguan related to the software, (steering wheel being replaced as a result) etc.  If the Tiguan ends up being as flakey as my current Golf R, i may stray to another brand/make of car. But even thats hard this present time with it not just being VW software which is unreliable and riddled with errors.  I have heard of some other brands suffering the same software woes as well.
Title: Re: Avon calling!
Post by: WelshGolf on 01 March 2023, 11:18
Before taking the plunge on the Tiguan R order. I had a thorough look online and could not find much about software errors related to the tiguan.  But could find a lot about the golf Mk8.  However its good to know others first hand experiences of the tiguan related to the software, (steering wheel being replaced as a result) etc.  If the Tiguan ends up being as flakey as my current Golf R, i may stray to another brand/make of car. But even thats hard this present time with it not just being VW software which is unreliable and riddled with errors.  I have heard of some other brands suffering the same software woes as well.

Whilst VW and the Golf specifically has taken the brunt of negative press, as you say, other brands have the same issues. I have a new Audi A3 and it's terrible, constant errors, not just bongs, but cutting engine power. It was all down to software, nothing mechanical. I know people with various VAG cars and most of them have some kind of issue, even people with Porsches!
Title: Re: Avon calling!
Post by: SRGTD on 01 March 2023, 11:35
Wasn’t the software in the current generation of VAG’s MQB and MEB based cars the first to be developed by Cariad? (Cariad is an automotive software company and a 100% subsidiary of VW group).

I read that the decision to move software development in-house was seen as a way to remove dependency on third party software houses and to help control costs. If so, then with the benefit of hindsight, maybe it wasn’t the smartest move.
Title: Re: Avon calling!
Post by: WelshGolf on 01 March 2023, 11:55
Wasn’t the software in the current generation of VAG’s MQB and MEB based cars the first to be developed by Cariad? (Cariad is an automotive software company and a 100% subsidiary of VW group).

I read that the decision to move software development in-house was seen as a way to remove dependency on third party software houses and to help control costs. If so, then with the benefit of hindsight, maybe it wasn’t the smartest move.

Yes as far as I know, everything up until 3 ish years ago was developed by someone else, someone big like Panasonic or something but they moved it all internally and messed it up.
Title: Re: Avon calling!
Post by: SRGTD on 01 March 2023, 12:20
Wasn’t the software in the current generation of VAG’s MQB and MEB based cars the first to be developed by Cariad? (Cariad is an automotive software company and a 100% subsidiary of VW group).

I read that the decision to move software development in-house was seen as a way to remove dependency on third party software houses and to help control costs. If so, then with the benefit of hindsight, maybe it wasn’t the smartest move.

Yes as far as I know, everything up until 3 ish years ago was developed by someone else, someone big like Panasonic or something but they moved it all internally and messed it up.

Apparently, some scheduled premium vehicle launches from Audi, Porsche and Bentley also had to be moved back because of software development delays. I understand that it was the Cariad software issues that cost previous VW CEO his job.
Title: Re: Avon calling!
Post by: Adam T7 on 01 March 2023, 12:56
Software companies develop Software, Car manufacturers manufacture cars.
Adam Smith sussed this out in the 18th Century, basic concepts haven’t changed.
Title: Re: Avon calling!
Post by: BillSan on 01 March 2023, 13:10
Adam Smith's lesson gets lost sometimes and car manufacturers couldn't resist the urge to do it themselves when they saw the bills from (and the profits being made by) software companies.   Greed is bad, in this case and most others.

Also should have paid the bucks to allow time for thorough development and testing.  Reputational damage will be severe.
Title: Re: Avon calling!
Post by: simonwhite2000 on 01 March 2023, 13:18
Ive had the SOS message again this morning. Drove to work, turned the car off, started it back up and no SOS.
Title: Re: Avon calling!
Post by: M6TT F on 01 March 2023, 13:44
Even though my dealer is just up the road, I can’t be bothered going through the process of being without a car for a day, for them to say, either nothings wrong, or a part needs to changed that’s on back order. So just putting up with the intermittent bongs.
Title: Re: Avon calling!
Post by: Exonian on 01 March 2023, 22:19
Even though my dealer is just up the road, I can’t be bothered going through the process of being without a car for a day, for them to say, either nothings wrong, or a part needs to changed that’s on back order. So just putting up with the intermittent bongs.

At least get it logged with them in case you still own the car out of warranty.

Book it in, get a loan car, pick up yours later in the day and realise how much better your car is than the loan car…  :smiley:
Title: Re: Avon calling!
Post by: M6TT F on 02 March 2023, 08:04
Even though my dealer is just up the road, I can’t be bothered going through the process of being without a car for a day, for them to say, either nothings wrong, or a part needs to changed that’s on back order. So just putting up with the intermittent bongs.

At least get it logged with them in case you still own the car out of warranty.

Book it in, get a loan car, pick up yours later in the day and realise how much better your car is than the loan car…  :smiley:

Nope, it will most likely be gone in the next few months. If not, I’ll extend the warranty. Spent ages looking at options to swap, and there’s nothing that offers similar performance, or  floats my boat for similar money,
Title: Re: Avon calling!
Post by: Exonian on 02 March 2023, 21:52
Options are indeed limited if you want something similar bhp/££££ but with working software.

Decent discounts on T-Roc R’s atm and A35 AMG’s but…
Title: Re: Avon calling!
Post by: JoeGTI on 02 March 2023, 22:31
Just looking at YouTube videos of the new/facelifted ID3. It definitely looks better, less "cuddly" and sharper looking, taken some cues from its Cupra Born sister. Interior also appears to be a fair bit better but still no backlit sliders and it still has the haptic steering wheel buttons - WTF!
Title: Re: Avon calling!
Post by: Exonian on 02 March 2023, 23:07
The slightly sharper styling should make the GTX worth a look but the normal ID.3 FL still looks about as attractive to me as a mk3 Golf 1.6 CL did back in the day 😴😴
And £40k !!!! Monkeyhanger paid about 28 pence for one a few short years ago.

If I wanted something like that it’d be a Born for me for sure, except I’d rather have the MINI EV as it’s a hoot to drive - but the range is too short for even my basic needs in the MINI so I’ll stick with my bonging Golf  :rolleyes:
Title: Re: Avon calling!
Post by: M6TT F on 03 March 2023, 22:18
It’s crazy how much prices have increased for anything with half decent spec and performance. The 310 formentor is the only thing that I’m considering a test drive in. Anything else I’m remotely interested in, is over 50 grand, which I’m not willing to pay the monthly’s for.
Title: Re: Avon calling!
Post by: Exonian on 03 March 2023, 22:59
The Formentor is pretty badass, wouldn’t surprise me if you could get a decent discount or find an ex-demo for a reasonable price.

I’d be tempted with an S3. I think you can just about sneak one in under £40k (then just add aftermarket 19’s), and after the Clubsport that gets too much attention it might be nice to be invisible. My lad has a 2021 S-Line which is bong free and drives nice.
Title: Re: Avon calling!
Post by: Snoopy on 04 March 2023, 07:27
Just looking at YouTube videos of the new/facelifted ID3. It definitely looks better, less "cuddly" and sharper looking, taken some cues from its Cupra Born sister. Interior also appears to be a fair bit better but still no backlit sliders and it still has the haptic steering wheel buttons - WTF!
exactly what I thought when I watched them
Title: Re: Avon calling!
Post by: BillSan on 04 March 2023, 12:03
The Formentor is pretty badass, wouldn’t surprise me if you could get a decent discount or find an ex-demo for a reasonable price.

I’d be tempted with an S3. I think you can just about sneak one in under £40k (then just add aftermarket 19’s), and after the Clubsport that gets too much attention it might be nice to be invisible. My lad has a 2021 S-Line which is bong free and drives nice.

I thought S3's were the Audi equivalent of the Golf R so it surprises me that they can be had for under the magic £40k.

Worth my consideration if they are.  :wink:
Title: Re: Avon calling!
Post by: Exonian on 04 March 2023, 12:25
You’d probably have to plump for an in stock car to hit the sub £40k as they only just slip under the barrier and there’s bound to be another price rise imminent.

They lose some features of the Golf R such as IQ lights and heated steering wheel along with a more basic rear diff (I think), so no MaccyD drifts.
But you do gain leather seats, although they look more like 1970’s Transit van seats than the Lambo look they attempt to carry off.

Oh, and they have 14PS less than the drag queen R so no good for pub bragging or drive-thru showing off.
My train of thought would be to either buy a boggo S3 or cough up an extra £12 - £15k for an ex-demo RS3, no point in speccing up an S3 when the RS3 price suddenly becomes close.
Title: Re: Avon calling!
Post by: Ceefeesh on 04 March 2023, 14:19
I bought my GTI in June and before committing to the deal I went to an Audi dealer and looked at a S3 a few months old with around 4,000 miles. I had a 150bhp A3 s-line a few years ago. The S3 was very similar in finish to it and left me a bit under whelmed. I bought the GTI.

In November my wife bought a Q3 and while there I got talking to one of the salesmen who took me for a drive in a bright green RS3 with 400 mile on the clock. The acceleration was entertaining , it handled well and and was very well finished. It was circa £70k. I’m not sure how often you could use the performance without getting into trouble. It was a lovely car, very expensive and perhaps too much oomph for a daily driver. Recently I am thinking of a S3 again. An understated sleeper I think might suit me.
Title: Re: Avon calling!
Post by: fredgroves on 04 March 2023, 23:28
My clearing of the faults has yielded zero bongs this week... Might be worth a go for anyone else...
Title: Re: Avon calling!
Post by: Hertsman on 06 March 2023, 10:57
I bought my GTI in June and before committing to the deal I went to an Audi dealer and looked at a S3 a few months old with around 4,000 miles. I had a 150bhp A3 s-line a few years ago. The S3 was very similar in finish to it and left me a bit under whelmed. I bought the GTI.

In November my wife bought a Q3 and while there I got talking to one of the salesmen who took me for a drive in a bright green RS3 with 400 mile on the clock. The acceleration was entertaining , it handled well and and was very well finished. It was circa £70k. I’m not sure how often you could use the performance without getting into trouble. It was a lovely car, very expensive and perhaps too much oomph for a daily driver. Recently I am thinking of a S3 again. An understated sleeper I think might suit me.

We had a 2014 A1 S Line Black Edition and was looking at the new A1 S Line competition as company car with aim for wife to drive that and for me to keep the GTI TCR that had at the time, but we were so disappointed in the quality of the A1, efficient but dull interior, and the materials were not a patch on the 2014 A1, the door cards were rigid plastic, and the metal affect dash trim looked as if it would dent on minimal of impact.

We also looked at the new Polo GTI, and absolutely loved its looks, but hated the interior, it just felt really cheap and plasticky,

There is zero doubt to me, that this next generation of VW and Audi has really taken a downturn in cabin quality and the minimalist nature has added to that feeling of sparseness. 

One of my favourite cars in recent times was an 09 A3 Quattro, it was super solid and the interior materials were excellent.

The GTI TCR was returned, and selected a BMW 128Ti (less to lease than the A1 S Line competition) and replaced the 2014 Audi A1 with a 62 plate GTI.

Having said all that, the 128Ti interior is superb, but that cossetted cabin feeling and smoothness of drive and acceleration is proving maybe to be too nice, miss the DSG box dropping gears and little bit of rawness (hot hatch ness) in the drive overall, so how car drives does have equal importance, If could put the 128Ti interior in my GTI TCR would have the perfect car :)
Title: Re: Avon calling!
Post by: fredgroves on 06 March 2023, 12:35
My clearing of the faults has yielded zero bongs this week... Might be worth a go for anyone else...

Nobody thought this worth a comment.... still no bongs for me.... still on 1899....
Title: Re: Avon calling!
Post by: BillSan on 06 March 2023, 12:53
My clearing of the faults has yielded zero bongs this week... Might be worth a go for anyone else...

Nobody thought this worth a comment.... still no bongs for me.... still on 1899....

I made a note Fred but I was expecting you to tell us the bongs had returned any day now.   It's good to know they haven't (yet?).  If they stay away for a few more weeks I'll be calling my dealer to clear my faults too. 

Was that all that you did or is there another step?
Title: Re: Avon calling!
Post by: Exonian on 06 March 2023, 13:15
My clearing of the faults has yielded zero bongs this week... Might be worth a go for anyone else...

Nobody thought this worth a comment.... still no bongs for me.... still on 1899....

Same as BillSan I was holding my breath waiting for you to say “they’re baaaaack”

I’m still on 1896 and mine are still unfathomably erratic.
I had a notification to say new software update available but no sign of 1899 OTA update yet.

Fingers crossed for you Fred, if you’re still bong free at the weekend I’ll ask VW to clear my faults when it goes in next week.



… the 128Ti interior is superb, but that cossetted cabin feeling and smoothness of drive and acceleration is proving maybe to be too nice, miss the DSG box dropping gears and little bit of rawness (hot hatch ness) in the drive overall, so how car drives does have equal importance, If could put the 128Ti interior in my GTI TCR would have the perfect car :)

Everyone except me seems to prefer DSG to the Aisin(?) box in the 1’er.
I actually preferred the BMW box, the shift up points seemed more natural complementing the torquier engine power delivery and kickdown was quite brutal in it especially in Sport mode. The VW system seems a lot more digital. 
Title: Re: Avon calling!
Post by: Hertsman on 06 March 2023, 13:55
My clearing of the faults has yielded zero bongs this week... Might be worth a go for anyone else...

Nobody thought this worth a comment.... still no bongs for me.... still on 1899....

Same as BillSan I was holding my breath waiting for you to say “they’re baaaaack”

I’m still on 1896 and mine are still unfathomably erratic.
I had a notification to say new software update available but no sign of 1899 OTA update yet.

Fingers crossed for you Fred, if you’re still bong free at the weekend I’ll ask VW to clear my faults when it goes in next week.



… the 128Ti interior is superb, but that cossetted cabin feeling and smoothness of drive and acceleration is proving maybe to be too nice, miss the DSG box dropping gears and little bit of rawness (hot hatch ness) in the drive overall, so how car drives does have equal importance, If could put the 128Ti interior in my GTI TCR would have the perfect car :)

Everyone except me seems to prefer DSG to the Aisin(?) box in the 1’er.
I actually preferred the BMW box, the shift up points seemed more natural complementing the torquier engine power delivery and kickdown was quite brutal in it especially in Sport mode. The VW system seems a lot more digital.

think some of this is down to what was used to, as its maybe the BMW and yes the Aisin box is too good, as its so linear and smooth, you hit the self imposed limiter way before expect with no real feeling of the climb to, and the DSG was pretty good at that also, but the down shifting is as equally as good, and think quite liked the felt down changes on the DSG and the change in revs as braked,

There is no DCC on the 128Ti and was expecting it to be a firm ride, but its also super smooth, which when coupled with the smooth engine and smooth gear changes, its just a far more refined overall experience than was expecting on straight getaways and the drive

However, its pretty lively in the hand, turns well into bend and corners, though you have to be wary of the torque steer, which is readily tamable and does add to the engagement when really driving the car.

Do know this is the bong thread, so will stop the digress, but as will likely be changing again in 12 months, do not want to completely exclude a MK8 so am watching the progress of these bongs being ironed out closely and the removal of faults does sound promising but obviously does need more cases to see if its just a one person workaround or an actual fix once update applied.

Work for large IT company and am closely involved in platform developments and story creation, and unless regression testing is of the highest quality, there is always chance that the latest update, breaks the stability of something else that was never a problem, and its just ongoing whack a mole. lets hope that VW Dev have learnt a lot and are now on the other side of the problem now, though the hardware related aspect concerns me as even mature and robust updates applied to earlier cars will still not solve the bongs you feel, going to make these cars, used car avoids,

Title: Re: Avon calling!
Post by: fredgroves on 06 March 2023, 14:48
My clearing of the faults has yielded zero bongs this week... Might be worth a go for anyone else...

Nobody thought this worth a comment.... still no bongs for me.... still on 1899....

I made a note Fred but I was expecting you to tell us the bongs had returned any day now.   It's good to know they haven't (yet?).  If they stay away for a few more weeks I'll be calling my dealer to clear my faults too. 

Was that all that you did or is there another step?

Just plugged in OBD11, did a scan, found 57 faults - had a look through the faults and none of them I could corelate to bong occurences.... cleared the faults down.

Been silent ever since.

Title: Re: Avon calling!
Post by: fredgroves on 06 March 2023, 14:52
BTW Hertsman... the issue VW had is that they created from scratch a software company just when they needed software for the ID3 and Mk8/A3/Octavia/SEAT...

Who'd have thought that starting a large software company from scratch 5 minutes before you needed it would cause chaos eh.

I seem to remember VW saying that in the future software will be a key product differentiator in customer choice about cars.... well they were right, but not in the way they thought they meant...

Oh and I totally don't mind the minimalist approach VW have taken, I actually really like it. If the damned thing worked properly it would be pretty much perfect.

Title: Re: Avon calling!
Post by: Hertsman on 06 March 2023, 15:34
BTW Hertsman... the issue VW had is that they created from scratch a software company just when they needed software for the ID3 and Mk8/A3/Octavia/SEAT...

Who'd have thought that starting a large software company from scratch 5 minutes before you needed it would cause chaos eh.

I seem to remember VW saying that in the future software will be a key product differentiator in customer choice about cars.... well they were right, but not in the way they thought they meant...

Oh and I totally don't mind the minimalist approach VW have taken, I actually really like it. If the damned thing worked properly it would be pretty much perfect.

Never knew that, and though sure they employed some really talented folk but it takes so much time to nail down mature and robust processes, especially on something with so much scale, you never run before you can walk, no matter the deadline, as once something is out in the wild its 10 x harder to bring to standard.

Not that do much gaming these days, but do read of games being released with so many bugs to meet a deadline, they are virtually unplayable.

Once taken the time to produce a solid base product O/S every iteration there after can be produced with evolutionary calm, and any issues are ripples that can be worked out readily. Think VW may have been desperate given the Diesel scandal to move the narrative on to the future? But by rushing to do so, just created another story and maybe a 'bong gate' if these issues are never fixed.

Not entirely opposed to minimal, my RS2000 just had a tape deck as its added luxury, but having got used to the better materials and classy dials etc of the more recent generation of cars, do feel that we going too far the other way, but think could cope more with the minimalist if the materials were still top quality and all the little things like under seat storage were not binned off, so minimalist is just not about the change in tech, but about the less for more all around.

Think the MK 8 could just take one step back and add a few more switches and buttons, for the most used actions, IE: the BMW has 8 touch, programmable short cuts, very minimalistic, but every short cut really need from the O/S is there at press of button.

Really interested to see what the MK 8.5 looks like when it arrives, if its where the car should have been before released.
Title: Re: Avon calling!
Post by: fredgroves on 06 March 2023, 16:25
I don't know they will go backwards from where they are.... one of the things is that the software is identical across the entire range. Not sure they will want to configure software interfaces for physical interfaces....or pay for the components needed for the physical buttons.

Not that I find it a problem again, it was a bit of culture shock for a couple of days but no different I guess from going from a phone with a keypad to one that is only a single touch screen.

I've not tried many other modern cars (eg Tesla or Polestar) but suspect there its exactly the same...possibly even less buttons (because the mk8 does still have buttons for some stuff...)

Title: Re: Avon calling!
Post by: Snoopy on 06 March 2023, 18:35
Imo What they should have done was differentiate the brands, As they did to a degree in the  90s.
Maybe let say SEAT run the simple ergonomic old school technology with buttons and let VW be the pioneer.
The way they have done it they have alienated a market. For example alot of pensioner's drive golf's most like my relatives dont want all the screens etc. They use a car as transport from a to b and use to buy Golfs and have done since mk2 days as they were the clean, simple easy ergonomic design. They don't have an option from the VW empire now.
Title: Re: Avon calling!
Post by: Exonian on 06 March 2023, 20:59
Personally I like the minimalist interior and always have done. Granted it looks a bit naff in photos but actually sat inside it’s fine. It’s not luxurious but it’s not overly cheap feeling either.

As an OAP-in-waiting myself I’d have thought the mk8 design was very old person friendly.
Old people like ugly cars - tick, most mk8 variants are pretty fugly
Old people like nice simple easy to read instruments - tick, huge digital speedo and big icons on the central screen.
Ease of saving Radio Three and Four or fascist phone in indie station in favourites - tick
Pull down menu to save frequently used things on main screen that involves one not having to take eyes off the road for more than a second or two - tick
Basic controls easy to find on (sh!te) haptic buttons - tick
Lots of tech many oldies will will never use tucked away out of sight in a menu somewhere - tick

Couple of demerits: the Golf is lower than most current Mini-SUV’s so ingress and egress not so easy and the climate screen menu can look like a dogs dinner to the uninitiated, but once set most people don’t fiddle with it much.

Yeah, it’s pretty OAP friendly Snoopy  :wink:

Title: Re: Avon calling!
Post by: Carlosfandango on 06 March 2023, 22:02
I’m still bong free since the dealership updated me to 1899 just over 3 weeks ago, once I picked the car up i noticed that some of the coding I’d done had been reset, namely maps in cluster and infotainment simultaneously, i re-coded this when back home, and as I normally would I cleared any fault codes that were present, perhaps I too have been bong free purely due to fault code clearing?!? This also makes me wonder if this is the reason I’ve been virtually bong free regardless of SW version, as I have coded things right from the off, and as such have been periodically fault clearing!
Title: Re: Avon calling!
Post by: BillSan on 07 March 2023, 13:23
Personally I like the minimalist interior and always have done. Granted it looks a bit naff in photos but actually sat inside it’s fine. It’s not luxurious but it’s not overly cheap feeling either.

As an OAP-in-waiting myself I’d have thought the mk8 design was very old person friendly.
Old people like ugly cars - tick, most mk8 variants are pretty fugly
Old people like nice simple easy to read instruments - tick, huge digital speedo and big icons on the central screen.
Ease of saving Radio Three and Four or fascist phone in indie station in favourites - tick
Pull down menu to save frequently used things on main screen that involves one not having to take eyes off the road for more than a second or two - tick
Basic controls easy to find on (sh!te) haptic buttons - tick
Lots of tech many oldies will will never use tucked away out of sight in a menu somewhere - tick

Couple of demerits: the Golf is lower than most current Mini-SUV’s so ingress and egress not so easy and the climate screen menu can look like a dogs dinner to the uninitiated, but once set most people don’t fiddle with it much.

Yeah, it’s pretty OAP friendly Snoopy  :wink:

Just lacking two options as far as I'm concerned - an incontinence warning light and a bifocal windscreen.   :smiley:
Title: Re: Avon calling!
Post by: fredgroves on 07 March 2023, 15:28
I’m still bong free since the dealership updated me to 1899 just over 3 weeks ago, once I picked the car up i noticed that some of the coding I’d done had been reset, namely maps in cluster and infotainment simultaneously, i re-coded this when back home, and as I normally would I cleared any fault codes that were present, perhaps I too have been bong free purely due to fault code clearing?!? This also makes me wonder if this is the reason I’ve been virtually bong free regardless of SW version, as I have coded things right from the off, and as such have been periodically fault clearing!

Its got to be one of the type of faults that causes it - although I couldn't see anything obvious.

Super annoying though.

I'm still bong free btw
Title: Re: Avon calling!
Post by: Hertsman on 10 March 2023, 09:08
I’m still bong free since the dealership updated me to 1899 just over 3 weeks ago, once I picked the car up i noticed that some of the coding I’d done had been reset, namely maps in cluster and infotainment simultaneously, i re-coded this when back home, and as I normally would I cleared any fault codes that were present, perhaps I too have been bong free purely due to fault code clearing?!? This also makes me wonder if this is the reason I’ve been virtually bong free regardless of SW version, as I have coded things right from the off, and as such have been periodically fault clearing!

Its got to be one of the type of faults that causes it - although I couldn't see anything obvious.

Super annoying though.

I'm still bong free btw

Not sure how the updates are delivered, but now bong free, would avoid being a first adopter and look to delay any future upgrade till you see how stable it is with others.

You would like to think the next iteration has all the stability of the previous, but its always surprising how much gets broken and then missed on testing, while trying to fix and enhance other aspects of the build.
Title: Re: Avon calling!
Post by: Exonian on 15 March 2023, 16:06
… Aaaaaand todays bong is … airbag
That one’s a first.
I’ll take the car out again a bit later to see if it persists. If so it’s a safety issue and will be booked in ASAP. Points more and more to steering wheel electronics(?)

Aside from that it’s been bong free since going into VW recently to have the Haldex oil changed, they must’ve cleared the fault codes. Probably at the request of the guy who collected it from my house as he was probably crying by the time he got to the dealership 12 miles away in heavy traffic.
Title: Re: Avon calling!
Post by: fredgroves on 16 March 2023, 08:14
They're back...

Might have to have another clear out with OBD11 later.

Title: Re: Avon calling!
Post by: Exonian on 16 March 2023, 18:28
A quick fault code clear might buy you a few more weeks peace Fred.

The airbag warning hasn’t resurfaced on mine (touch wood) despite doing a lot of driving today. 🤞🏻
Title: Re: Avon calling!
Post by: Snoopy on 17 March 2023, 07:48
No help but thank you for this thread. Everytime I think of buying a newer VW it reminds me for my sanity why not too.
Title: Re: Avon calling!
Post by: Exonian on 17 March 2023, 18:36
Have you no sense of adventure Snoopy? 😁
Title: Re: Avon calling!
Post by: Snoopy on 17 March 2023, 20:01
Enough issues without a daily driver being one of them.  :laugh:
Title: Re: Avon calling!
Post by: monkeyhanger on 18 March 2023, 06:29
All this talk of "Bong" reminds me of a 3 year long prank at work. Someone put a wireless door chime in the Packaging engineer's office and would press it once a day, sometime between 9am and 4pm. The Engineers could never pinpoint it because it would move frequently within the Office, which had a suspended ceiling and lots of potential hiding places. On the very last day of work (we had 3 years notice the place was closing and we were being made redundant), whoever it was rang the bell multiple times and it was found.

The Engineers at times had stripped out half the office, taken out most of the suspended ceiling tiles, etc. They even started a log with dates/times and tried to cross reference that against the shift patterns and absentee lists, but as it happened every day, more than 1 person must have been in on it. They never did find out who was actually behind the prank.
Title: Re: Avon calling!
Post by: Exonian on 18 March 2023, 10:52
I’m assuming you were innocent MH? 😁

As a Born owner and ex-ID.3 you’ll appreciate this: yesterday evening an ID.3 proved to be a far better country sub-B road blaster than a 300PS GTI Clubsport. The ID had better acceleration, body control and manoeuvrability plus better suspension travel at those speeds. Arse, plate, handed to. Better driver than me too  :grin:
(main road was closed to had to go via the narrow lanes)

Today, 18th March (why do the Americans do the date weirdly?) is 5 years to the day the Beast from the East dropped a whole load of snow on me. I don’t often get snow where I live. A memorable day for many reasons.
5 years on and much milder spring weather, the bongs returned with a vengeance today. After five days of peace I nearly parked up and walked it was that bad.
It’s my father’s birthday today, I’ll drown my sorrows having a beer or three with him (only I probably won’t as I’ll likely end up driving him)
Title: Re: Avon calling!
Post by: Tractor Dave on 18 March 2023, 11:54
18 days in and a few hundred miles and still boing free. Maybe it's sorted on the new models as the salesman assured me?
Title: Re: Avon calling!
Post by: Ubique on 18 March 2023, 12:21
Jinx!
Title: Re: Avon calling!
Post by: monkeyhanger on 18 March 2023, 12:44
I’m assuming you were innocent MH? 😁

As a Born owner and ex-ID.3 you’ll appreciate this: yesterday evening an ID.3 proved to be a far better country sub-B road blaster than a 300PS GTI Clubsport. The ID had better acceleration, body control and manoeuvrability plus better suspension travel at those speeds. Arse, plate, handed to. Better driver than me too  :grin:
(main road was closed to had to go via the narrow lanes)

Today, 18th March (why do the Americans do the date weirdly?) is 5 years to the day the Beast from the East dropped a whole load of snow on me. I don’t often get snow where I live. A memorable day for many reasons.
5 years on and much milder spring weather, the bongs returned with a vengeance today. After five days of peace I nearly parked up and walked it was that bad.
It’s my father’s birthday today, I’ll drown my sorrows having a beer or three with him (only I probably won’t as I’ll likely end up driving him)

Wasn't me, but I have been complicit in a few pranks in the past, like nailgunning a colleague to a flat roof by his boiler suit (took a few of us to pin him down) - he did deserve it.

Must've been some driver to hand your arse to you in an ID3. The suspension is pretty forgiving, and the fat tyre sidewalls do also mop up the knocks. Could imagine going between 30 and 60 is going to be an advantage on a car with no gearbox and instant torque, even if its well down on power.
Title: Re: Avon calling!
Post by: Exonian on 18 March 2023, 13:22
18 days in and a few hundred miles and still boing free. Maybe it's sorted on the new models as the salesman assured me?

To be fair, if I’d just spent the thick end of £50k on a brand new Golf and was faced with that cacophony I’d give them a month to sort it or a rejection would go in and I’d get something else (there’s a plethora of new AMG A35’s knocking around for less money) or get a bus pass.

Unfortunately mine didn’t get going until the car’s second birthday  :rolleyes:



Must've been some driver to hand your arse to you in an ID3. The suspension is pretty forgiving, and the fat tyre sidewalls do also mop up the knocks. Could imagine going between 30 and 60 is going to be an advantage on a car with no gearbox and instant torque, even if its well down on power.

This was no high speed wannabe-Evo mag roadtesters doing a cross country run, just a couple of yokels cutting through the back lane in sh!te weather going briskly but cautiously in case of standing water or another yokel buzzing through in the other direction with limited passing points.
The way the ID picked up speed from say 20mph up to around 40 or 50 and coped with the surface was impressive. The GTI was mostly off boost with the DSG napping.
The gulf in power is less than you’d think really as power quoted for the GTI is at the crank but the ID’s power would be less affected by transmission losses so closer to quoted power at the wheels where the GTI would be far less than 300PS at the wheels. Then stiffer lower slung suspension, turbo dead zones, DSG delays…

It was just an interesting experience watching him gain ground between the bends without either of us remotely pushing the cars. Real world performance.

On a different road a different story.

Also interesting was the ID guy was driving without his brake lights coming on despite the challenging country road which shows good EV control. The EV taxi I was following this morning had its brake lights coming on and off non stop which was as annoying as my bongs as it had huge brake lights which were very bright.
On off, on off, on off “bong, bong, bong” …
Title: Re: Avon calling!
Post by: monkeyhanger on 18 March 2023, 16:04
18 days in and a few hundred miles and still boing free. Maybe it's sorted on the new models as the salesman assured me?

To be fair, if I’d just spent the thick end of £50k on a brand new Golf and was faced with that cacophony I’d give them a month to sort it or a rejection would go in and I’d get something else (there’s a plethora of new AMG A35’s knocking around for less money) or get a bus pass.

Unfortunately mine didn’t get going until the car’s second birthday  :rolleyes:



Must've been some driver to hand your arse to you in an ID3. The suspension is pretty forgiving, and the fat tyre sidewalls do also mop up the knocks. Could imagine going between 30 and 60 is going to be an advantage on a car with no gearbox and instant torque, even if its well down on power.

This was no high speed wannabe-Evo mag roadtesters doing a cross country run, just a couple of yokels cutting through the back lane in sh!te weather going briskly but cautiously in case of standing water or another yokel buzzing through in the other direction with limited passing points.
The way the ID picked up speed from say 20mph up to around 40 or 50 and coped with the surface was impressive. The GTI was mostly off boost with the DSG napping.
The gulf in power is less than you’d think really as power quoted for the GTI is at the crank but the ID’s power would be less affected by transmission losses so closer to quoted power at the wheels where the GTI would be far less than 300PS at the wheels. Then stiffer lower slung suspension, turbo dead zones, DSG delays…

It was just an interesting experience watching him gain ground between the bends without either of us remotely pushing the cars. Real world performance.

On a different road a different story.

Also interesting was the ID guy was driving without his brake lights coming on despite the challenging country road which shows good EV control. The EV taxi I was following this morning had its brake lights coming on and off non stop which was as annoying as my bongs as it had huge brake lights which were very bright.
On off, on off, on off “bong, bong, bong” …

Yep, off boost with DSG in a high gear is going to get slaughtered by a car with no gears with max torque always available.

Despite lugging an extra 400kg, because of the much lower transmission losses, a 204ps 1800kg ID3 is going to have as  more at the wheels than a 1400kg Golf GTD.

If my Born had a 400 mile range on tge motorway in Winter and took 10 mins to add 75% charge, I would not be getting rid of it.
Title: Re: Avon calling!
Post by: Exonian on 21 March 2023, 15:39
Today an additional bong.
A screw in a two week old PS4S triggered the tyre alert bong in the pitch black and pouring rain.
At least this one wasn’t spurious.

(https://i.postimg.cc/vT8Rt5wV/4-AD752-D7-0146-480-C-83-D5-C904-F56-D981-E.jpg) (https://postimg.cc/KkWsZkzG)

(https://i.postimg.cc/Vkk6kbS5/FCA3-FA3-D-3-B0-C-4-F8-C-9838-8-CE4-A338-BC19.jpg) (https://postimg.cc/fJ1ZHyfh)
Title: Re: Avon calling!
Post by: Exonian on 27 March 2023, 15:11
Oh bugger!

And err, welcome to the club  :sad:
Title: Re: Avon calling!
Post by: Exonian on 27 March 2023, 15:27
Cap & T-shirt on back order just like the steering wheel they’ll be ordering for you…


In the meantime https://www.screwfix.com/c/safety-workwear/ear-plugs/cat850382

Title: Re: Avon calling!
Post by: BillSan on 27 March 2023, 16:25
Do I get a cap or t-shirt ?

The bonging hasn’t stopped. It now starts as soon as I hit the ignition button so it’s booked in tomorrow. No courtesy car available until May but I can’t live with that

Any colour.....as long as it's black and one size fits all.   :grin:
(https://i.postimg.cc/SQ8ySKJC/Bong.jpg) (https://postimages.org/)
Title: Re: Avon calling!
Post by: Exonian on 27 March 2023, 17:38
 :grin:
Title: Re: Avon calling!
Post by: SRGTD on 27 March 2023, 18:42
It’s annoying.. I’m a little away from changing my 7.5R and had been thinking of an 8R but I think I’ll go for something else now.

I knew there were issues on the 8 but when I googled it, I was amazed to see these happening across a huge range of VWs

Platform sharing across VAG brands will mean the same or very similar software to that in the mk8 Golf is used in many other current models built on the MQB platform.

I’m on seatcupra.net forum and many of the issues affecting the Golf also affect the Seat and Cupra Leon and the Cupra Formentor.
Title: Re: Avon calling!
Post by: BillSan on 28 March 2023, 20:43
Diagnosed as needing a new steering wheel.

They reckon 3 weeks.. I reckon 2-3 months but who knows…

That's what they say to everyone but it hasn't worked for anyone on here as far as I know.  I'm on my original wheel and can't be bothered to try changing it
Title: Re: Avon calling!
Post by: M6TT F on 28 March 2023, 22:34
I had a wheel swapped out on mine. Still binged. Touch wood, none on the Formentor, yet
Title: Re: Avon calling!
Post by: Colh on 11 April 2023, 09:09
Just found your thread Exonian - posted my own the other day.

I'm in Team Bong since about October/November plus mine came with the winter benefit of heated steering wheel always on.  Booked in for mid-May with a courtesy car for 2 days to see if they can find the cause but they said steering wheels were the culprit when they'd had similar reported before.  Not sure how long the turnaround is for a replacement.
Title: Re: Avon calling!
Post by: BillSan on 11 April 2023, 10:24
Just found your thread Exonian - posted my own the other day.

I'm in Team Bong since about October/November plus mine came with the winter benefit of heated steering wheel always on.  Booked in for mid-May with a courtesy car for 2 days to see if they can find the cause but they said steering wheels were the culprit when they'd had similar reported before.  Not sure how long the turnaround is for a replacement.

I get the feeling the 'Steering Wheel' is being used as a convenient excuse/scapegoat for any problem that they can't fix.  It wouldn't surprise me if they are taking cars in and returning them to customers without changing anything or maybe swapping the wheel of one problem car with another.   If they are genuinely fitting new steering wheels to cars where the Hell are they getting them and how much is it costing them?   It certainly isn't fixing anything!!
Title: Re: Avon calling!
Post by: SRGTD on 11 April 2023, 11:15
Just found your thread Exonian - posted my own the other day.

I'm in Team Bong since about October/November plus mine came with the winter benefit of heated steering wheel always on.  Booked in for mid-May with a courtesy car for 2 days to see if they can find the cause but they said steering wheels were the culprit when they'd had similar reported before.  Not sure how long the turnaround is for a replacement.

I get the feeling the 'Steering Wheel' is being used as a convenient excuse/scapegoat for any problem that they can't fix.  It wouldn't surprise me if they are taking cars in and returning them to customers without changing anything or maybe swapping the wheel of one problem car with another.   If they are genuinely fitting new steering wheels to cars where the Hell are they getting them and how much is it costing them?   It certainly isn't fixing anything!!

I’ve read on some forums that the steering wheel fix doesn’t seem to be the solution in all cases;
(a) seems to work in some cases
or
(b) provides a temporary fix but the problem comes back after a while.

Agree that replacing all those steering wheels must be incredibly expensive. The quoted post below was posted over on vwroc.com last month by forum member speedjunkie which suggests the entire steering wheel may no longer be replaced - only certain components in the steering wheel;

’Just picked car up. He told me there has been an update to the recall for this “ping” issue and they no longer replace the entire steering wheel. It’s the inner triangle of touch controls (all the electrics and plastic basically). He showed me the photo of the document they had relating to this. It’s on back order and has orders going back to October as it’s a big issue’.

Maybe all those steering wheels that have been replaced are being recycled; VW then have the option of either fitting reconditioned steering wheels or just the faulty components in existing steering wheels in customers’ cars to help manage costs. I read a while back on another forum (apologies, can’t remember which forum), that reconditioned parts do get used under certain warranty claims - e.g. warranty claims such as replacement alloy wheels - so maybe this does happen. From personal experience I had some alloys replaced under warranty some years ago on a mk6 GTD because of white worm, and I rejected the ‘new’ replacements as they certainly didn’t look new and factory fresh (poor quality finish); more like a poor quality refurb.
Title: Re: Avon calling!
Post by: oryxgolfr on 11 April 2023, 15:00
I am a week and a bit into CS45 ownership.  I get the SOS/Emergency assist bongs but only on initial start up.  Steering wheel is 4-6 weeks away but I spoke to another dealer today who said it will probably be components which are replaced rather than whole wheel....I'll have to wait and see.

I also get "error: dynamic cornering light"  Any idea how to fix other than dealer?

Edit - my previous May 21 MK8 Gti didn't bong for SOS/Emergency assist...it simply lost text and pictures on the home screen and the map screwed up when using apple/google maps.
Title: Re: Avon calling!
Post by: Tractor Dave on 11 April 2023, 15:09
My new R is still silent one month in  :cool:
Title: Re: Avon calling!
Post by: oryxgolfr on 11 April 2023, 15:14
My new R is still silent one month in  :cool:

I think it's 2020/2021 and early 2022 cars only.  You are lucky.
Title: Re: Avon calling!
Post by: Salamanca on 11 April 2023, 23:00
I had the steering wheel replaced and everything seemed fine for a few months but now getting SOS, Emergency Assist & Traffic Assist bongs.
Sometimes nothing for days then yesterday, a journey from Hell with the 3 bongs in succession, literally every 20 seconds or so-seriously did my head in.

Today, not a single error in over 100 miles and I even tried to replicate it in a car park, doing full lock both ways but nothing happened.

It's mind boggling that some Mk8s will be due an MOT before this long term issue is solved-shame on VW.
Title: Re: Avon calling!
Post by: Exonian on 15 April 2023, 22:03
https://youtu.be/rLo11A8rbb4

6 minutes in *bing bong*  :grin:
Title: Re: Avon calling!
Post by: Snoopy on 15 April 2023, 22:29
Can't even make the press fleet work  :whistle:  :lipsrsealed: :cry:
Title: Re: Avon calling!
Post by: Carlosfandango on 17 April 2023, 12:40
It’s been 2-3 months and around 2000 miles since the dealership updated me to 1899sw, I’ve not had any bongs etc since then! My car is a 2022MY, and to be fair it’s been very little trouble regardless of sw version anyway luckily, I’ve not had any more minor niggles than I did in my 2020 M135i xDrive. 🤷🏼
Title: Re: Avon calling!
Post by: JoeGTI on 17 April 2023, 13:21
I've noticed in some dealership photos of new cars that you can configure the dash to look like this, i.e. the Nav/maps view with round speedo/rev counter either side. Looks quite nice and it isn't possible in my car as far as I know.

Can anyone on latest software (1899?) confirm whether they can get their clocks to look like this?

(https://i.postimg.cc/fRFs6sS9/Screenshot-2023-04-17-at-13-18-43.png) (https://postimg.cc/68dFvD0W)
Title: Re: Avon calling!
Post by: fredgroves on 17 April 2023, 15:36
Can anyone on latest software (1899?) confirm whether they can get their clocks to look like this?

Its not software, its the display unit itself.... the newest Golfs can do it, not the older ones.

No idea why, it is just graphics in code.... but hey, VW.
Title: Re: Avon calling!
Post by: Dav3smith on 17 April 2023, 17:47
Mine's in for its first service tomorrow, I'm just back from a 700 mile round trip to Cornwall and not one bong, I've told them to not update the software under any circumstances. I've been pretty much bong free since day one and done 7K miles now so I don't want to "upgrade" to the latest bongware.

I haven't had any of the OTA updates for months either which is a relief. To be honest I think I would be fine to update but it's just not worth it in my case.
Title: Re: Avon calling!
Post by: Mk8Clubby on 17 April 2023, 23:04
Well that's my car added to the Travel Assist & Emergency Assist unavailable fault. Non stop bongs tonight on a journey which included two approx 30min stops which didn't clear/reset it. If that had been a long journey over hours it would be unbearable. Apparently a new steering wheel is not the fix for this (per the golf mk8 forum). My car is 2years old and on 1899 and has never done this. Really disappointing. In for service in a few weeks so if anyone manages to get this resolved please let us know.
Title: Re: Avon calling!
Post by: fredgroves on 18 April 2023, 09:19
Mine's in for its first service tomorrow, I'm just back from a 700 mile round trip to Cornwall and not one bong, I've told them to not update the software under any circumstances. I've been pretty much bong free since day one and done 7K miles now so I don't want to "upgrade" to the latest bongware.

I haven't had any of the OTA updates for months either which is a relief. To be honest I think I would be fine to update but it's just not worth it in my case.

Unless you had been manually updated by the dealer to a newish version you won't get OTA updates. I think only 1896 onwards does OTA.
Title: Re: Avon calling!
Post by: Dav3smith on 18 April 2023, 18:26
Mine's in for its first service tomorrow, I'm just back from a 700 mile round trip to Cornwall and not one bong, I've told them to not update the software under any circumstances. I've been pretty much bong free since day one and done 7K miles now so I don't want to "upgrade" to the latest bongware.

I haven't had any of the OTA updates for months either which is a relief. To be honest I think I would be fine to update but it's just not worth it in my case.

Unless you had been manually updated by the dealer to a newish version you won't get OTA updates. I think only 1896 onwards does OTA.
Ah that may explain it I'm on 1890 and thankfully still on it now I have my car back. I did used to get OTA updates but they stopped. There was a very unfortunate person in the waiting room with me today who was waiting on his GTE getting a fix, he said he'd been in yesterday after months of waiting for a new steering wheel and that they'd replaced it only for this morning the car to be bonging as bad as ever, he said it's been bonging repeatedly for  two years, I felt so sorry for him. If your reading this I hope they fixed it today.
Title: Re: Avon calling!
Post by: Colh on 19 April 2023, 21:08
I've noticed in some dealership photos of new cars that you can configure the dash to look like this, i.e. the Nav/maps view with round speedo/rev counter either side. Looks quite nice and it isn't possible in my car as far as I know.

Can anyone on latest software (1899?) confirm whether they can get their clocks to look like this?

(https://i.postimg.cc/fRFs6sS9/Screenshot-2023-04-17-at-13-18-43.png) (https://postimg.cc/68dFvD0W)

You can do that on the older cars. Mine is a 21 plate and you can do this, but not from the instrument display settings.  You do it from the Nav. 
Title: Re: Avon calling!
Post by: JoeGTI on 19 April 2023, 22:03
How??!!

I can get the maps to display alright but the speedo and rev counter don’t display nicely like that with round clocks. They instead appear within ugly rectangles (I’ll grab a pic next time I’m in the car)
Title: Re: Avon calling!
Post by: joet on 20 April 2023, 12:12
How??!!

I can get the maps to display alright but the speedo and rev counter don’t display nicely like that with round clocks. They instead appear within ugly rectangles (I’ll grab a pic next time I’m in the car)

Same here on my April 21 CS. Only ugly rectangles
Title: Re: Avon calling!
Post by: fredgroves on 20 April 2023, 15:09
Can anyone on latest software (1899?) confirm whether they can get their clocks to look like this?

Its not software, its the display unit itself.... the newest Golfs can do it, not the older ones.

No idea why, it is just graphics in code.... but hey, VW.
Title: Re: Avon calling!
Post by: Colh on 20 April 2023, 17:49
Sorry I misread it.  Ugly rectangles for me too

(https://i.postimg.cc/HsNMXRgf/IMG-4661.png) (https://postimg.cc/RNcqzPqR)

(https://i.postimg.cc/k5Qtr5bm/IMG-4662.png) (https://postimg.cc/Ny00mBDJ)


Title: Re: Avon calling!
Post by: BillSan on 26 April 2023, 08:37
My CS is a 21 plate.  I have no hope at all that VW will fix the Bongs, as it seems to be a combination of poor software and hardware.  The software could probably be fixed, given suitable investment (in time and money) but I think the parts causing the problems are fundamental to the cars electronics and would cost VW too much to repair the millions of cars that they've already sold.

They may get better/more suitable parts for later cars and I'd expect any Mk8.5 to be Bong free.

Older cars like mine will always be flawed and anybody buying one will need to live with it.  I miss Travel Assist for long journeys but other than that I've learned to live with the problems.
Title: Re: Avon calling!
Post by: SRGTD on 26 April 2023, 08:52
My CS is a 21 plate.  I have no hope at all that VW will fix the Bongs, as it seems to be a combination of poor software and hardware.  The software could probably be fixed, given suitable investment (in time and money) but I think the parts causing the problems are fundamental to the cars electronics and would cost VW too much to repair the millions of cars that they've already sold.

They may get better/more suitable parts for later cars and I'd expect any Mk8.5 to be Bong free.

Older cars like mine will always be flawed and anybody buying one will need to live with it.  I miss Travel Assist for long journeys but other than that I've learned to live with the problems.

Sadly, I think you’re right.

I wouldn’t buy a mk8 Golf or any of its current generation VAG MQB-based ‘siblings’ that share the same hardware / software for that very reason. Ongoing bongs and pings would annoy the hell out of me, and when you think they’ve been fixed they may return; in some cars with a vengeance.

To sum up the mk8 Golf - a car with Marmite looks IMHO (I’ve never been a fan of the front end), very accomplished dynamically but let down by its software :sad:.
Title: Re: Avon calling!
Post by: fredgroves on 26 April 2023, 09:44
What I don't really understand is:

a) what is the root cause of the problem? Its definitely something software related as this wave of insanity started with the last software update

b) why VW seem to be so slow at attempting any fixes and even are unable to communicate with their customers

I think the ultimate reason is that they are trying to operate in a software world when they still have a car makers mindset - "we get something wrong, we fix it by the next iteration of our car, f*** the buyers of the last one they will buy the new one anyway"

In the world of software you wouldn't last long with this attitude.
Title: Re: Avon calling!
Post by: M6TT F on 26 April 2023, 10:57
Without wishing to tempt fate, my Formentor is completely bong free, so far. So it’s not everything across the platform that’s affected
Title: Re: Avon calling!
Post by: Ceefeesh on 26 April 2023, 13:21
Equally, without wishing to temp fate, 🤞I am bong free. This morning I see that an OTA update has arrived. I am inclined to leave it to see what impact it might have on other users of this forum before I press the button. I am currently on 1899.
Title: Re: Avon calling!
Post by: BillSan on 26 April 2023, 13:25
That's the odd thing.  I'm also on 1899 and my car bongs more now than ever.  When I originally had it (s/w 1664 or something) I hardly had any problems.

That's VWs problem - every car and s/w combination seems to be different.
Title: Re: Avon calling!
Post by: fredgroves on 26 April 2023, 13:28
Equally, without wishing to temp fate, 🤞I am bong free. This morning I see that an OTA update has arrived. I am inclined to leave it to see what impact it might have on other users of this forum before I press the button. I am currently on 1899.

LOL I was about to write about that as mine did it too...

Excitedly I pressed the "ffs fix my car you b@stids!" button only to discover that it was the online manual being updated only.

Presumably with some changed wording on some legal disclaimer.

 :angry: :angry: :angry: :angry: :angry: :angry: :angry: :angry: :angry: :angry:
Title: Re: Avon calling!
Post by: Ceefeesh on 26 April 2023, 14:18
Nope, still not pressing it!  :grin:
Title: Re: Avon calling!
Post by: SRGTD on 26 April 2023, 17:16
Nope, still not pressing it!  :grin:

Go on, you know you want to! :grin:

I renewed my car insurance last week. Interesting to see that there’s now an exclusion in the policy of loss or damage if you have a connected car and you don’t install or accept OTA updates. 

Title: Re: Avon calling!
Post by: Exonian on 26 April 2023, 20:57
No sign of 1899 or whatever on mine as an OTA.
Just realised after reading everyone’s updates on here that it’s now two and a half months since my car was in the dealership to have the expected steering wheel diagnosis and not heard a word from them since as to whether there’s been any progress on the steering wheel back order. I’ll chase them soon (if I remember).
Title: Re: Avon calling!
Post by: BillSan on 27 April 2023, 07:26
No sign of 1899 or whatever on mine as an OTA.
Just realised after reading everyone’s updates on here that it’s now two and a half months since my car was in the dealership to have the expected steering wheel diagnosis and not heard a word from them since as to whether there’s been any progress on the steering wheel back order. I’ll chase them soon (if I remember).

You can't be arsed because you know the wheel change won't make any difference.
Title: Re: Avon calling!
Post by: Ubique on 27 April 2023, 16:15

(https://i.postimg.cc/xCz0cm9c/IMG-0699.jpg) (https://postimg.cc/cgdqzrgS)

2nd OTA in two days. This one actually mentions sorting errors. We shall see…
Title: Re: Avon calling!
Post by: Brocky_ on 27 April 2023, 16:35
No sign of 1899 or whatever on mine as an OTA.
Just realised after reading everyone’s updates on here that it’s now two and a half months since my car was in the dealership to have the expected steering wheel diagnosis and not heard a word from them since as to whether there’s been any progress on the steering wheel back order. I’ll chase them soon (if I remember).
I wouldn't hold your breath, mate. Mine was back-ordered by Inchcape on the 10th of February. Ahh well....I expect they will sort it when they ring me to tell me my engine cover is ready...  :rolleyes:
Title: Re: Avon calling!
Post by: Exonian on 27 April 2023, 18:02

You can't be arsed because you know the wheel change won't make any difference.

Yep! 😁

Mine was back-ordered by Inchcape on the 10th of February. Ahh well....I expect they will sort it when they ring me to tell me my engine cover is ready...  :rolleyes:

Mine was 13th Feb so maybe they’ll be in the same shipping container from China!
Title: Re: Avon calling!
Post by: Kenis on 30 April 2023, 21:43
Haven’t checked if the sw version has changed from what it arrived from OTAs but am nearly 1k in and had no bongs (other than external temp). Had one noise from centre speaker only I can remember.
Title: Re: Avon calling!
Post by: Exonian on 07 May 2023, 11:33
Today I treated myself to an exciting trip to the dump.
25 mile round trip.
Bong free on the way.
A few bongs sat queuing.
On the way home I kept getting rear traffic assist and rear parking sensor bongs instead of the usual traffic alert and SOS. Odd.
I’ve got another few hours of driving coming up later so wonder what headache inducing warning bongs that trip will conjure up.
Title: Re: Avon calling!
Post by: Carlosfandango on 07 May 2023, 23:48
Today I treated myself to an exciting trip to the dump.
25 mile round trip.
Bong free on the way.
A few bongs sat queuing.
On the way home I kept getting rear traffic assist and rear parking sensor bongs instead of the usual traffic alert and SOS. Odd.
I’ve got another few hours of driving coming up later so wonder what headache inducing warning bongs that trip will conjure up.

I find it rather odd that I’ve had no bongs etc for several thousand miles since 1899 update, and also not really had much bother since I’ve owned the car, regardless of SW version!, yet some owners are plagued by them, my theory is that the main culprit is early hardware not functioning correctly with SW, regardless of SW version installed, 2022MY cars onwards (such as mine) were built with newer hardware revisions, and I believe this has played a big part in how SW does or does not behave, from what I can deduce, early cars will never be bong free until early revision hardware such as the BCM are replaced, I recall reading a thread somewhere where someone had hardware replaced as a final roll of the dice by VW to address some functionality issues, as I recall this appeared to finally resolve their issues.
Title: Re: Avon calling!
Post by: Exonian on 08 May 2023, 07:00
It’s very likely new hardware is required for early builds like mine to run the new software. The galling thing is mine was relatively error free for 24 months until 1896 was installed.
Still no sign of 1899 for me, maybe because I’m still in guest mode(?)
Title: Re: Avon calling!
Post by: Ubique on 15 May 2023, 16:54

(https://i.postimg.cc/kg1tySQP/IMG-0733.jpg) (https://postimg.cc/YvF9rhDd)

So this is now the fault of choice, almost continuous on a drive yesterday, it does come with its own bong. The car is back in today for air con refresh and diff oil change. I raised this fault with the service dept muppet along with the other bongs and he said it’s the steering wheel that needs a new switch replacement. On back order, no idea at all when it will be available! I’m getting a bloody Tesla lol.
Title: Re: Avon calling!
Post by: Ubique on 15 May 2023, 16:55

(https://i.postimg.cc/0QZdJ7pq/IMG-0735.jpg) (https://postimg.cc/622Gk2jH)

And this one…
Title: Re: Avon calling!
Post by: Exonian on 15 May 2023, 17:34
^^^^ Can’t beat a bit of Wolf Alice assuming you can hear them over the bongs!


My replacement steering wheel is now with the service department and awaiting fitting.
I hope they look after it well as it’s my fave part of the car.
I’ve booked in for a few weeks time.
Title: Re: Avon calling!
Post by: Ubique on 15 May 2023, 18:14
Ex, you’re so right WA are brilliant and even they can pierce the bongs. The service bod I spoke to today said I won’t be getting a second steering wheel just a new “control” box to go in it? No idea what that means but when I asked if he could arrange one before my car lease ends in March 24 he said no idea lol.
Title: Re: Avon calling!
Post by: Exonian on 15 May 2023, 20:50
I wonder if I’ll actually get a full steering wheel or just bits of one. Maybe I should get some R paddles and ask them to fit them whilst it’s all apart 😁

What are your car plans once the GTI goes back in 10 months or so Ubique?
Title: Re: Avon calling!
Post by: Ceefeesh on 15 May 2023, 20:52
In 8 days for circa £150, you can have them delivered from Czechia.
Title: Re: Avon calling!
Post by: Exonian on 15 May 2023, 20:54
Knowing VW they’ll charge me another £150 to fit them  :rolleyes:
Title: Re: Avon calling!
Post by: Ubique on 15 May 2023, 21:22
I wonder if I’ll actually get a full steering wheel or just bits of one. Maybe I should get some R paddles and ask them to fit them whilst it’s all apart 😁

What are your car plans once the GTI goes back in 10 months or so Ubique?

I’m going back into having a company car. I haven’t had one for years due to the tax but I’ve persuaded the fleet bod to go fully electric. I’ve got my eye on a Telsla model Y long range or a Polestar 2.
Depends which one will be best deal.
Title: Re: Avon calling!
Post by: p3asa on 16 May 2023, 12:43
I've been out the Golf fold coming up for 3 years.
Went from the R to a BMW m135.
Since I have quite a few ££££ in equity I was thinking of coming back home to the Golf R but Andy's post has seriously thrown a spanner in the works.
I'm not sure if I could live with that on a daily!!  :sad:
Title: Re: Avon calling!
Post by: Colh on 16 May 2023, 14:09
I’ve got mine going into the dealer tomorrow for a couple of days.

Had an update appear yesterday though for OUG1 with a bunch of stuff in System update


System update (OUG1) available. The update is carried out in three stages: authorisation, downloading in the background and © installation once the vehicle is parked.
This update improves and stabilises
-the update process including cyber security patch
- the user management
- the GPS accuracy of the navigation
- privacy settings
- the network connection
- the display with upgrades
- the statutory emergency call Call:
- automatic trigger detection
- Data transmission
- Pop-up, LED and audio behaviour
- Redial
- We Connect remote functions
- The Online Anti-Theft Alarm is not available during update
(https://i.postimg.cc/HsYzBVZ1/IMG-4705.jpg) (https://postimg.cc/bd51vNfm)
Title: Re: Avon calling!
Post by: Exonian on 16 May 2023, 14:22
There’s a steering wheel control module, I think that the part number is 5HO.959.542.J SW 0022 HW076 that is rumoured to be the issue. It’s a small 3 plug part

From early 2023, that part number has changed to 5HO.959.542.M SW 0023 HW089

I think VW are hoping this later part is the fix..

With my luck that part will be incompatible with one of my other early build control modules and it’ll still bong

I’ve got my eye on a Telsla model Y long range or a Polestar 2.
Depends which one will be best deal.

Hard to ignore a Tesla in your situation. The Polestar is much much better looking though.

I've been out the Golf fold coming up for 3 years.
Went from the R to a BMW m135.
Since I have quite a few ££££ in equity I was thinking of coming back home to the Golf R but Andy's post has seriously thrown a spanner in the works.
I'm not sure if I could live with that on a daily!!  :sad:

Hard to get significant discounts on Golf R’s these days Stevie and build waits are ridiculous plus you can’t physically order one right now. How is the situation with 1 series these days?
I know Merc have half decent stocks of AMG A35’s at the moment though.

Tractor Dave on here had zero issues with his 2023 Golf R so maybe things are improving.
Title: Re: Avon calling!
Post by: evo1986 on 16 May 2023, 21:31
Did someone say leasing a Tesla or Polestar  :laugh:
Title: Re: Avon calling!
Post by: GtIOlly on 17 May 2023, 13:14
Just wondering if anyone had any issues with the front DRL (the light bar that gose across the front) mine has condensation on one side, vw just got back to me said it's completely normal on a 21 plate. Any advice ?
Title: Re: Avon calling!
Post by: SRGTD on 17 May 2023, 13:56
Just wondering if anyone had any issues with the front DRL (the light bar that gose across the front) mine has condensation on one side, vw just got back to me said it's completely normal on a 21 plate. Any advice ?

I’m sure I’ve read on another forum that someone else had condensation issues with the light bar on a mk8 Golf. Sorry, can’t remember which forum. You could always try a different dealer if you’re not happy with the response you’ve been given.

Interesting that VW have said it’s normal on a 21 plate car - does that imply they’re expecting all of these light bars to suffer from condensation when they get to two years old?
Title: Re: Avon calling!
Post by: GtIOlly on 17 May 2023, 14:28
Just wondering if anyone had any issues with the front DRL (the light bar that gose across the front) mine has condensation on one side, vw just got back to me said it's completely normal on a 21 plate. Any advice ?

I’m sure I’ve read on another forum that someone else had condensation issues with the light bar on a mk8 Golf. Sorry, can’t remember which forum. You could always try a different dealer if you’re not happy with the response you’ve been given.

Interesting that VW have said it’s normal on a 21 plate car - does that imply they’re expecting all of these light bars to suffer from condensation when they get to two years old?
seems bonkers that but will try another dealer. Thanks
Just wondering if anyone had any issues with the front DRL (the light bar that gose across the front) mine has condensation on one side, vw just got back to me said it's completely normal on a 21 plate. Any advice ?

I’m sure I’ve read on another forum that someone else had condensation issues with the light bar on a mk8 Golf. Sorry, can’t remember which forum. You could always try a different dealer if you’re not happy with the response you’ve been given.

Interesting that VW have said it’s normal on a 21 plate car - does that imply they’re expecting all of these light bars to suffer from condensation when they get to two years old?
Title: Re: Avon calling!
Post by: JoeGTI on 17 May 2023, 22:02
Just wondering if anyone had any issues with the front DRL (the light bar that gose across the front) mine has condensation on one side, vw just got back to me said it's completely normal on a 21 plate. Any advice ?

Yeah I know someone who had this issue when the car was a few weeks old and he had the grill replaced under warranty, no questions asked. It is not normal. Your dealer is talking out of his arse, not an unknown phenomenon for dealers.
Title: Re: Avon calling!
Post by: GtIOlly on 17 May 2023, 22:53
thanks ,I'll get on to another local one this week dose it have to be main dealer for warranty or can it be approved repair?
Just wondering if anyone had any issues with the front DRL (the light bar that gose across the front) mine has condensation on one side, vw just got back to me said it's completely normal on a 21 plate. Any advice ?

Yeah I know someone who had this issue when the car was a few weeks old and he had the grill replaced under warranty, no questions asked. It is not normal. Your dealer is talking out of his arse, not an unknown phenomenon for dealers.
Title: Re: Avon calling!
Post by: SRGTD on 18 May 2023, 09:20
The post below is from vwroc.com forum - posted earlier today. Seems that a steering wheel replacement may not solve the Avon bongs;

1 hour ago, mpv said:
My brother took his troc R in today for diagnosis due to non stop TA and SOS dinging. He is the one whose mk8 GTI had a new steering wheel earlier. This time they did the software update, and advised the first shipment of new steering wheels to Australia had not resolved the problem and are not being deployed or fitted anymore. And he is on a wait list like me for late June for a revised replacement wheel.  The still advise the whole wheel, not just components, be changed.
Title: Re: Avon calling!
Post by: Colh on 18 May 2023, 13:58
Mine went in for diagnostics yesterday for the bongs plus bonus always on heated steering wheel.

They’ve decided it’s a new steering wheel (£360) covered under warranty.  Waiting on timescales.
Title: Re: Avon calling!
Post by: Ubique on 18 May 2023, 16:40

(https://i.postimg.cc/tJT8WTH5/IMG-0750.jpg) (https://postimg.cc/62kHNBq2)

Great, now the car has turned into my ex wife and started to give me advise.
Title: Re: Avon calling!
Post by: Colh on 18 May 2023, 20:42
Was told its taking about 6 weeks to get them.  So sometime in July by the looks of it.
Title: Re: Avon calling!
Post by: GtIOlly on 05 June 2023, 20:29
Hi all
Dose anyone know if the mmi black out , ( just turns off randomly then takes a minute to reboot usually with a warning with something unrelated to the mii in the dash) is related to the steering wheel issues or do I need to book it in again?
Tia all
Title: Re: Avon calling!
Post by: SRGTD on 05 June 2023, 21:46
Hi all
Dose anyone know if the mmi black out , ( just turns off randomly then takes a minute to reboot usually with a warning with something unrelated to the mii in the dash) is related to the steering wheel issues or do I need to book it in again?
Tia all

I believe it’s unrelated to the steering wheel issue; there are forum members over on vwroc.com who are waiting for new steering wheel that have had a separate dealer fix (software update) for the infotainment screen blackouts and subsequent re-booting issue. Those that had the fix have had reoccurrences of the issue, so the software update didn’t work :angry:.
Title: Re: Avon calling!
Post by: GtIOlly on 06 June 2023, 14:21
Ah ace thanks for the info , yesterday took the biscuit rebooted 5-6 times in no more than a 10 minute trip
Title: Re: Avon calling!
Post by: Exonian on 06 June 2023, 14:53
After a four month wait I finally got my steering wheel replaced.

I can’t actually report on whether it’s totally bong free yet as the car has been silent for a good few weeks during this warm dry spell of weather. Time will tell.

Interestingly (to me at least), I’m now reminded of my initial thoughts from when I collected the car new two and a half years ago - the steering wheel feels more like rubber than leather in the dimpled sections and I’m not convinced it’s proper leather in the smooth sections either, but the steering wheel does feel more grippy when new than it does after 20 odd thousand miles. The steering wheel smooths off in use quite quickly.

I had a loan car VW Polo for the time my own car was in the dealership which was an interesting experience.
Firstly the steering wheel in it is more akin to a mk7 Golf and the wheel rim felt much better quality leather than my mk8 Golf. And it had proper buttons.
Aside from that it was sh!te.
I’m not actually sure it had an engine but it did manage some form of sluggish forward propulsion which was woefully inadequate for the hilly terrain where I live. I’m not talking huge hills, just hilly coastal road hills. Pulling out onto busy roundabouts was scary.
The interior plastics were nasty.
This is an example of a car sold on a marque’s heritage rather than any actual qualities of its own (steering wheel rim aside). Why anyone would buy a non GTI Polo over an Ibiza or Fabia is anyone’s guess. In fact why not save some more money and get a Hyundai which probably has a better warranty too.
Poor poor cynical effort VW, aimed at those who buy a car out of pure blinkered laziness.

Oh, as for the MMI thing, my lad had regular MMI crashes in his 2021 A3 S-Line which has recently gone in for a warranty job. I’ll ask him if it’s any better now.
Title: Re: Avon calling!
Post by: SRGTD on 07 June 2023, 10:04
After a four month wait I finally got my steering wheel replaced.

I can’t actually report on whether it’s totally bong free yet as the car has been silent for a good few weeks during this warm dry spell of weather. Time will tell.

Interestingly (to me at least), I’m now reminded of my initial thoughts from when I collected the car new two and a half years ago - the steering wheel feels more like rubber than leather in the dimpled sections and I’m not convinced it’s proper leather in the smooth sections either, but the steering wheel does feel more grippy when new than it does after 20 odd thousand miles. The steering wheel smooths off in use quite quickly.

I had a loan car VW Polo for the time my own car was in the dealership which was an interesting experience.
Firstly the steering wheel in it is more akin to a mk7 Golf and the wheel rim felt much better quality leather than my mk8 Golf. And it had proper buttons.
Aside from that it was sh!te.
I’m not actually sure it had an engine but it did manage some form of sluggish forward propulsion which was woefully inadequate for the hilly terrain where I live. I’m not talking huge hills, just hilly coastal road hills. Pulling out onto busy roundabouts was scary.
The interior plastics were nasty.
This is an example of a car sold on a marque’s heritage rather than any actual qualities of its own (steering wheel rim aside). Why anyone would buy a non GTI Polo over an Ibiza or Fabia is anyone’s guess. In fact why not save some more money and get a Hyundai which probably has a better warranty too.
Poor poor cynical effort VW, aimed at those who buy a car out of pure blinkered laziness.

Oh, as for the MMI thing, my lad had regular MMI crashes in his 2021 A3 S-Line which has recently gone in for a warranty job. I’ll ask him if it’s any better now.

Hopefully silence has been restored for good. As you say, time will tell.

Good to hear you enjoyed the Polo courtesy car :grin:. In my experience, dealership courtesy cars are usually entry level models; in the case of the Polo, that would be a 1.0 litre 80ps Life model. My VW dealer has Audi and Seat franchises on the same site as VW and I did get an Audi TT once as a courtesy car though; it was a big disappointment - the worst car I’ve driven for unwanted interior creaks and rattles :shocked:.

If by nasty plastics you’re referring to the hard plastic door cards, that tends to be the norm with many B segment Polo-sized cars these days. Ford Fiesta and Vauxhall Corsa has them and even the ‘premium’ brand Audi A1 and Q2. I’ve got them in my 2020 Polo GTI+ and can’t say they bother me; admittedly soft feel door cards are more tactile and of a higher perceived quality, but I’m not into fondling my car’s door cards :grin:. IMHO, the rest of the plastics in the interior (e.g. soft feel dashboard) are pretty much on a par with the mk8 Golf. Oh, and the software has been problem-free - and I’d take that over soft feel, tactile door cards any day :whistle: :smiley:.



Title: Re: Avon calling!
Post by: Hertsman on 07 June 2023, 10:31
After a four month wait I finally got my steering wheel replaced.

I can’t actually report on whether it’s totally bong free yet as the car has been silent for a good few weeks during this warm dry spell of weather. Time will tell.

Interestingly (to me at least), I’m now reminded of my initial thoughts from when I collected the car new two and a half years ago - the steering wheel feels more like rubber than leather in the dimpled sections and I’m not convinced it’s proper leather in the smooth sections either, but the steering wheel does feel more grippy when new than it does after 20 odd thousand miles. The steering wheel smooths off in use quite quickly.

I had a loan car VW Polo for the time my own car was in the dealership which was an interesting experience.
Firstly the steering wheel in it is more akin to a mk7 Golf and the wheel rim felt much better quality leather than my mk8 Golf. And it had proper buttons.
Aside from that it was sh!te.
I’m not actually sure it had an engine but it did manage some form of sluggish forward propulsion which was woefully inadequate for the hilly terrain where I live. I’m not talking huge hills, just hilly coastal road hills. Pulling out onto busy roundabouts was scary.
The interior plastics were nasty.
This is an example of a car sold on a marque’s heritage rather than any actual qualities of its own (steering wheel rim aside). Why anyone would buy a non GTI Polo over an Ibiza or Fabia is anyone’s guess. In fact why not save some more money and get a Hyundai which probably has a better warranty too.
Poor poor cynical effort VW, aimed at those who buy a car out of pure blinkered laziness.

Oh, as for the MMI thing, my lad had regular MMI crashes in his 2021 A3 S-Line which has recently gone in for a warranty job. I’ll ask him if it’s any better now.

The new Polo GTI was on my list for the second car if we kept the TCR, as even with every option ticked it was well within my reach and local VW had a white, fully specced on it showroom, so managed to get a really good lookover, and its a really nice looking car in the white with the GTI bits and pieces, so exterior is fine, but you cannot get past the poor quality of the interior, as you said its a near disgrace, the quality of materials is horrible, hard plastic everywhere, and it was immediately off my list in the 2 mins took me to get in, look over and get out. 

The 128Ti was only £4000 more than that fully specced VW Polo GTI, and that's a night and day comparison.

Follow this thread out of interest and to be informed as can see myself in a performance Golf down the line again, but am waiting on the MK 8.5 which are usually evolution, but given the issues needing resolving, needs to be more revolution.
Title: Re: Avon calling!
Post by: Exonian on 07 June 2023, 18:43
@SR, I’d imagine you’re right, it’d certainly be a base model but that engine is woeful. I’ve driven a good few 1980’s Polos with less power that went like absolute rockets! Great cars.
The general interior felt typical VW familiarity but the door cards had no cloth trims at all, just plain hard plastic aside from a small elbow pad. My son’s Ibiza is better quality for less money (seat cloth being a possible exception), and the Fabia better still.
As a package that particular spec just doesn’t cut it with VW’s high pricing.
I’ve always been a big Polo GTI fan and I’d hope the interior was a fair bit nicer. The hard plastics don’t bother me but they can easily be spruced up with nice inserts.
I’ve owned a good few Polos over the years so am not being judgemental, in fact they’re quite close to my heart as my mother had a 1979 and then a 1982 Polo when I was child.
I’ve personally owned a 1986 1272 GL as a runabout (best built version), likewise a 1992 Polo GT as a runabout, both owned until they became old and problematic. Plus a Polo G40, a Polo Genesis I took in part exchange for another car I sold and a 2006/7 Polo GTI 1.8T (which I took to REVO for fettling)

@Hertsman, the 1 series knocks spots off any current VW interior. It’s in a different league.
Strangely enough though I immediately gelled with the simplicity of the mk8 Golf interior and, aside from cheap runabouts I had as second cars, I think it’s the longest I’ve owned a car now.


Back on topic, I tried the steering wheel heater this morning as it was only 9°c or so and I note the heating seems more evenly dispersed through the whole rim but a lower temperature on the low setting. Possibly another sign of ongoing product updates over a model life.
Title: Re: Avon calling!
Post by: JoeGTI on 08 June 2023, 08:02
I’ve had the crash/reboot happen a few times. Almost always a few moments after I’ve started up, manoeuvring in the driveway. It’s like the system gets overwhelmed with booting up + starting CarPlay + reverse camera etc etc. It always reboots and back to normal again within 5-10 seconds so it doesn’t bother me.
Honestly I think it’s a waste of time reporting issues like this to the dealers. 
Title: Re: Avon calling!
Post by: Adam T7 on 08 June 2023, 08:29
I emailed my dealer following 4 re-boots / black outs in one day.

Their response was to ask me to send them a video of it happening

I asked them if they were aware it’s illegal to hold your mobile phone whilst driving ?

No reply…

Maybe they assumed you occasionally carry a passenger.
Title: Re: Avon calling!
Post by: GtIOlly on 08 June 2023, 11:47
The start up ones arnt really a problem it's when it gose off 3-4 times in 5 minutes while driving
Title: Re: Avon calling!
Post by: Ubique on 08 June 2023, 13:03

(https://i.postimg.cc/j2qWhz2g/IMG-0791.jpg) (https://postimg.cc/R68VSJcK)

(https://i.postimg.cc/QtJ9568K/IMG-0792.jpg) (https://postimg.cc/Vr5kPWbz)

(https://i.postimg.cc/LXpgJdpM/IMG-0793.jpg) (https://postimg.cc/f38RPryH)

Bong! Bong! Bong! And now my front parking sensors don’t work. Yawn.
Title: Re: Avon calling!
Post by: Carlosfandango on 09 June 2023, 07:52

(https://i.postimg.cc/j2qWhz2g/IMG-0791.jpg) (https://postimg.cc/R68VSJcK)

(https://i.postimg.cc/QtJ9568K/IMG-0792.jpg) (https://postimg.cc/Vr5kPWbz)

(https://i.postimg.cc/LXpgJdpM/IMG-0793.jpg) (https://postimg.cc/f38RPryH)

How on earth I’ve 99% got away with this happening, is beyond me!? What model year is your car?
Bong! Bong! Bong! And now my front parking sensors don’t work. Yawn.
Title: Re: Avon calling!
Post by: Ubique on 09 June 2023, 19:19
It’s a 21 plate piece of annoyance.
Title: Re: Avon calling!
Post by: Carlosfandango on 10 June 2023, 15:08
It’s a 21 plate piece of annoyance.

That would make it a 2021MY I believe, up to this point many had issues with bongs etc. As mine is a September 2021 built, (71 plate) 2022MY car, my build date was just after it changed to 2022MY, at this point various factory fit hardware was updated to the newest revision available, this appears to fix a lot of the apparent software/hardware incompatibility, for example, 2022MY onward, had the newer steering wheel fitted at factory, this is most easily identified by the newer font red GTI badge at the bottom of the wheel, although, as many have now had a replacement wheel, this can no longer solely be used to identify 2022MY or newer cars,
Title: Re: Avon calling!
Post by: JoeGTI on 10 June 2023, 19:06
It’s a 21 plate piece of annoyance.

That would make it a 2021MY I believe, up to this point many had issues with bongs etc. As mine is a September 2021 built, 2022MY car, my build date was just after it changed to 2022MY, at this point various factory fit hardware was updated to the newest revision available, this appears to fix a lot of the apparent software/hardware incompatibility, for example, 2022MY onward, had the newer steering wheel fitted at factory, this is most easily identified by the newer font red GTI badge at the bottom of the wheel, although, as many have now had a replacement wheel, this can no longer solely be used to identify 2022MY or newer cars,

Mine is also a later 2021 build (So also a MY22 car) and I've had very few "bong" issues, so you might be onto something alright.

I notice the latest build cars have a different VW badge on the centre too... are people who get replacement wheels getting that new-style VW badge also?
Title: Re: Avon calling!
Post by: Carlosfandango on 10 June 2023, 21:23
It’s a 21 plate piece of annoyance.

That would make it a 2021MY I believe, up to this point many had issues with bongs etc. As mine is a September 2021 built, 2022MY car, my build date was just after it changed to 2022MY, at this point various factory fit hardware was updated to the newest revision available, this appears to fix a lot of the apparent software/hardware incompatibility, for example, 2022MY onward, had the newer steering wheel fitted at factory, this is most easily identified by the newer font red GTI badge at the bottom of the wheel, although, as many have now had a replacement wheel, this can no longer solely be used to identify 2022MY or newer cars,

Mine is also a later 2021 build (So also a MY22 car) and I've had very few "bong" issues, so you might be onto something alright.

I notice the latest build cars have a different VW badge on the centre too... are people who get replacement wheels getting that new-style VW badge also?

As I understand it, (new wheel recipients please correct me if I’m wrong) the airbag is simply swapped over from the old wheel to the new, so the VW emblem would remain to be the smaller gloss badge, as apposed to the new style that is set in relief.
Title: Re: Avon calling!
Post by: Exonian on 11 June 2023, 14:39
My steering wheel was replaced under a week ago, the car is one of the first batch of Clubsports off the boat in December 2020.
Unfortunately I have no idea what the latest steering wheel looks like but my new ‘wheel has a silver GTI badge. I also don’t know what the new airbag badge looks like so I’m not much help really!
The airbag on the replaced steering wheel looks new but there’s the possibility the techie just gave it a thorough clean. It’s hard to tell as I keep my car as clean as practical, bearing in mind it’s a daily driver unlike many of my previous Golfs, but the airbag does actually look new.
Title: Re: Avon calling!
Post by: Ceefeesh on 11 June 2023, 15:34
My car is an early car. Miraculously, no bongs. For comparison, here’s the steering wheel complete with GTI in silver in the 7.5 font, which I hadn’t noticed until it was pointed out in a recent post. Here’s the airbag logo too.

(https://i.postimg.cc/Nf1GKDKW/IMG-0223.jpg) (https://postimg.cc/F7HXqjgZ)
Title: Re: Avon calling!
Post by: Exonian on 11 June 2023, 15:59
My replacement ‘wheel


(https://i.postimg.cc/5NcgGFbK/IMG-0386.jpg) (https://postimg.cc/Th9n51yn)
Title: Re: Avon calling!
Post by: JoeGTI on 11 June 2023, 17:17
That's the old-style badging Exonian, both the VW centre badge and the "GTI" badge. Which would suggest that when they replace these wheels they transfer over the airbag and the silver/red plastic trim from the old wheel (which includes the haptic buttons)
Title: Re: Avon calling!
Post by: Exonian on 11 June 2023, 17:50
Thanks Joe, I thought it looked pretty much the same as before hence not mentioning it the other day when I was going on about the rim itself feeling new and more grippy. What you say about changing the main ‘wheel only and carrying over the old ancillaries makes perfect sense and economical sense for VW.
Title: Re: Avon calling!
Post by: GtIOlly on 11 June 2023, 18:57
Got told only last week that they changed back to replace the whole steering wheel instead of just parts ?
Title: Re: Avon calling!
Post by: davo245 on 14 June 2023, 07:08
My replacement ‘wheel


(https://i.postimg.cc/5NcgGFbK/IMG-0386.jpg) (https://postimg.cc/Th9n51yn)


So the the GTI tettering on the photo in this is red?
Loos pretty much the same to me them again may just be my eyes :whistle: :grin:
Title: Re: Avon calling!
Post by: Exonian on 14 June 2023, 12:07


So the the GTI tettering on the photo in this is red?
Loos pretty much the same to me them again may just be my eyes :whistle: :grin:

No it’s silver, any redness on the GTI badge is a reflection (possibly of my red face as it was about a zillion °C in the car when I nipped out to take the photo)

my new ‘wheel has a silver GTI badge.
Title: Re: Avon calling!
Post by: RoryB on 14 June 2023, 21:04
Had mine replaced today... All trim, buttons, paddles (the R ones I fitted myself) and airbag was transfered on to new rim. Bong free so far.
Title: Re: Avon calling!
Post by: davo245 on 14 June 2023, 22:09


So the the GTI tettering on the photo in this is red?
Loos pretty much the same to me them again may just be my eyes :whistle: :grin:

No it’s silver, any redness on the GTI badge is a reflection (possibly of my red face as it was about a zillion °C in the car when I nipped out to take the photo)

my new ‘wheel has a silver GTI badge.

Probably me but I can't see  difference in the pics! :grin:
Title: Re: Avon calling!
Post by: Exonian on 14 June 2023, 22:38
There is no difference, that’s the thing.
It’s a new steering wheel bare bones and it looks like the rest of the trim is refitted from the original ‘wheel after a wipe down with something.
No updated trim was used.
Title: Re: Avon calling!
Post by: davo245 on 15 June 2023, 08:59
There is no difference, that’s the thing.
It’s a new steering wheel bare bones and it looks like the rest of the trim is refitted from the original ‘wheel after a wipe down with something.
No updated trim was used.

👍
Title: Re: Avon calling!
Post by: JoeGTI on 15 June 2023, 11:08
Had mine replaced today... All trim, buttons, paddles (the R ones I fitted myself) and airbag was transfered on to new rim. Bong free so far.

That’s interesting re the paddles! I have them too and I was wondering if I ever needed the wheel replaced would I need to revert back to the standard paddles first which would be a pain.
Title: Re: Avon calling!
Post by: Carlosfandango on 15 June 2023, 22:56
Here is a picture of the later steering wheel with the new font emblem, I still have the old airbag VW badge, but the wheel is the later 2022MY, and was fitted at factory in late 2021.
(https://i.postimg.cc/qMzDvYF1/IMG-2769.jpg) (https://postimg.cc/VdPW77mt)
Title: Re: Avon calling!
Post by: Exonian on 18 June 2023, 12:14
The later style wheel does look a bit nicer.



How are everyone’s bongs now the warmer weather has been in for a while?
Title: Re: Avon calling!
Post by: joet on 18 June 2023, 12:30
The later style wheel does look a bit nicer.



How are everyone’s bongs now the warmer weather has been in for a while?

No bongs but my infotainment system reboots itself everyday when I pull out of my drive on full lock. Something strange going on there. April 21 CS
Title: Re: Avon calling!
Post by: Exonian on 18 June 2023, 12:35
That’s very odd.
Title: Re: Avon calling!
Post by: joet on 18 June 2023, 12:51
Very odd indeed. Makes me think it might be steering wheel related.

I will book it in with the dealer and see what the say.
Title: Re: Avon calling!
Post by: Exonian on 18 June 2023, 13:02
Tends to be the standard response - replacing the steering wheel
Title: Re: Avon calling!
Post by: SRGTD on 18 June 2023, 13:15
There’s a forum member over on the Golf R forum who had the travel assist / SOS issue. They’re now on their third replacement steering wheel because the first two replacements only stopped the bongs for 4-5 months. :whistle: :shocked:
Title: Re: Avon calling!
Post by: GtIOlly on 18 June 2023, 15:04
Yeah definitely something to do with moving off to quick I get the same or when I do 2-3 short trips when I turn the car off and back on agine in a short time.
Also started to notice like a squeak coming from the passenger side just after moving off , kinda sounds like the wipers do a quick on off but thay don't seam to move ?
Title: Re: Avon calling!
Post by: Adam T7 on 18 June 2023, 20:20
Yeah definitely something to do with moving off to quick I get the same or when I do 2-3 short trips when I turn the car off and back on agine in a short time.
Also started to notice like a squeak coming from the passenger side just after moving off , kinda sounds like the wipers do a quick on off but thay don't seam to move ?

If it’s the same as a Mk7.5 that’s normal, moving the wiper blades from park to apparently preserver the blades.
Title: Re: Avon calling!
Post by: Adam T7 on 18 June 2023, 20:51
I fitted Bosch on mine a few months ago, all good.
Title: Re: Avon calling!
Post by: GtIOlly on 18 June 2023, 21:21
Yeah definitely something to do with moving off to quick I get the same or when I do 2-3 short trips when I turn the car off and back on agine in a short time.
Also started to notice like a squeak coming from the passenger side just after moving off , kinda sounds like the wipers do a quick on off but thay don't seam to move ?

If it’s the same as a Mk7.5 that’s normal, moving the wiper blades from park to apparently preserver the blades.

Ah right okay , just never noticed it until a few weeks ago, cheers
Title: Re: Avon calling!
Post by: Alienatrix on 18 June 2023, 21:59
Interesting extra I've found since manually updating to 1941...apart from the fact that it does f... all to stop the bongs.

Tyre pressure loss sensor tells you which tyre has lost pressure.

Previous software was a guessing game whenever the tyre loss pressure light came on.
Title: Re: Avon calling!
Post by: Ubique on 26 June 2023, 10:50
So I took the car in again this morning to have the front parking sensor error looked at. Turns out it’s not a software fault, there is a minute stone chip on one of the sensors that’s causing the fault. As it’s a stone chip it’s not covered by warranty and will cost £200 to replace the tiny round sensor! I really hate this car.
Title: Re: Avon calling!
Post by: Carlosfandango on 26 June 2023, 21:38
So I took the car in again this morning to have the front parking sensor error looked at. Turns out it’s not a software fault, there is a minute stone chip on one of the sensors that’s causing the fault. As it’s a stone chip it’s not covered by warranty and will cost £200 to replace the tiny round sensor! I really hate this car.

Most of that will be Labour charge due to removing the bumper, but, it’s a pretty simple process if you’re in any way inclined to do it yourself, depending on which sensor it is exactly, it may even be possible to do it from underneath with the belly pan removed without removing the bumper,
 here’s a link to the sensors you need, there are two types (straight and angled plug) you’d need to know which sensor is faulty to know which one is needed, https://www.ebay.co.uk/itm/334852433979?mkcid=16&mkevt=1&mkrid=711-127632-2357-0&ssspo=lIAG5KNYQFW&sssrc=4429486&ssuid=tp2LCNeJSEm&var=&widget_ver=artemis&media=COPY

https://www.ebay.co.uk/itm/334852386715?mkcid=16&mkevt=1&mkrid=711-127632-2357-0&ssspo=lIAG5KNYQFW&sssrc=4429486&ssuid=tp2LCNeJSEm&var=&widget_ver=artemis&media=COPY
Title: Re: Avon calling!
Post by: Ubique on 27 June 2023, 09:50
Thanks Carlos but I would cock it up.
Title: Re: Avon calling!
Post by: Colh on 04 July 2023, 19:19
Mine was in for diagnostics mid-May and I was told 6wks for a new steering wheel.  That time has come and gone with no contact from the dealer (no courtesy at all) so phoned them up today.  No steering wheel, not even an ETA for a steering wheel. 

These MK8s really are a piece of crap and VW quality and customer service has fallen off a cliff..  No issues at all with my MK7.5.  Wish I had it back.
Title: Re: Avon calling!
Post by: fredgroves on 04 July 2023, 22:07
They've clearly got some major issues because with a gearbox selector fault it will be 6 weeks before I could get a slot for them to look at it...

Suggests they are overwhelmed with sh1t
Title: Re: Avon calling!
Post by: BillSan on 25 July 2023, 08:23
I didn't want to jinx it so I kept quiet about the lack of bongs in my car recently.  They completely stopped for a period of two or three months but following a minor OTA software update last week (I'm still on 1899) they are back with a vengeance.  Just as they were before it's "XXX assist system not available" numerous times on every journey.

I wish there was an undo button.  I really enjoyed the last few months, but it feels even worse when the bongs bite back.   

Argghhh!  :angry:
Title: Re: Avon calling!
Post by: Ubique on 25 July 2023, 10:24
Exactly the same here Bill, pretty much bong free for quite awhile then the latest OTA bongs are back.
Title: Re: Avon calling!
Post by: fredgroves on 25 July 2023, 10:30
I've not had any bongs since the last update... other than the bong about my gear selector.... which is still unfixed.... waiting for a part.
Title: Re: Avon calling!
Post by: WelshGolf on 25 July 2023, 11:00
no errors for me since the update either, didn't have any errors anyway  :shocked:
Title: Re: Avon calling!
Post by: Snoopy on 25 July 2023, 11:28
VW should do a software update to allow you to select silent mode, so you could at least turn off the bong noises  :grin:
Title: Re: Avon calling!
Post by: BillSan on 25 July 2023, 13:37
VW should do a software update to allow you to select silent mode, so you could at least turn off the bong noises  :grin:

I agree - when you have 20 bongs on every journey, you start to ignore them anyway, so just give us a way to turn the damned things off or at least silence them.
Title: Re: Avon calling!
Post by: Exonian on 25 July 2023, 14:08
Also not wishing to tempt fate, mine has been silent over the warmer months and not so much as a bong since the new steering wheel was fitted (touch wood)

https://youtu.be/sDO6l8MqPsg this says it all
Title: Re: Avon calling!
Post by: Exonian on 26 July 2023, 20:50
Ok, I tempted fate.

Today the clock decided it was still the same time as when I last used the car which was hours and hours previously.
Still no bongs…  YET!
(Aside from front assist on dewy mornings which is probably genuine bongworthy)
Title: Re: Avon calling!
Post by: Tractor Dave on 27 July 2023, 08:20
Also not wishing to tempt fate, mine has been silent over the warmer months and not so much as a bong since the new steering wheel was fitted (touch wood)

https://youtu.be/sDO6l8MqPsg this says it all

So true. I have a 1994 S2 Avant with zero rust, a 1999 A4 Avant with zero rust. My wife's 2010 Passat is riddled with rust and VW refused a warranty claim when it was 9 years old saying it was "through rust"!
Title: Re: Avon calling!
Post by: Adam T7 on 27 July 2023, 09:53
If you think German ‘prestige’ marques have build quality issues, try owning / driving Land Rover / Range Rover products for 13+ years.
Title: Re: Avon calling!
Post by: SRGTD on 27 July 2023, 11:13
Also not wishing to tempt fate, mine has been silent over the warmer months and not so much as a bong since the new steering wheel was fitted (touch wood)

https://youtu.be/sDO6l8MqPsg this says it all

So true. I have a 1994 S2 Avant with zero rust, a 1999 A4 Avant with zero rust. My wife's 2010 Passat is riddled with rust and VW refused a warranty claim when it was 9 years old saying it was "through rust"!

‘Through rusting’ should be covered under the corrosion warranty, assuming the cause of corrosion was a manufacturing defect - e.g. insufficient protection applied on the production line when the car was built. It’s surface corrosion that generally isn’t covered and VW will probably decline a warranty claim for surface corrosion on the basis that it was caused an ‘external influence’ rather than the result of a manufacturing defect (e.g. an unrepaired stone chip removing paint down to the bare metal, leaving the bare metal exposed to the elements).

Having said that, IMHO most car manufacturers’ corrosion warranties aren’t worth the paper they’re written on, and VW have a history of trying to find a way of wriggling out of fixing legitimate warrantable corrosion damage.

This is from VW’s website;

Body protection warranty
All current Volkswagen vehicles are fully protected during manufacture against through corrosion for 12 years from the date of first registration.
The only preconditions are:
Title: Re: Avon calling!
Post by: monkeyhanger on 27 July 2023, 11:43
Also not wishing to tempt fate, mine has been silent over the warmer months and not so much as a bong since the new steering wheel was fitted (touch wood)

https://youtu.be/sDO6l8MqPsg this says it all

So true. I have a 1994 S2 Avant with zero rust, a 1999 A4 Avant with zero rust. My wife's 2010 Passat is riddled with rust and VW refused a warranty claim when it was 9 years old saying it was "through rust"!

‘Through rusting’ should be covered under the corrosion warranty, assuming the cause of corrosion was a manufacturing defect - e.g. insufficient protection applied on the production line when the car was built. It’s surface corrosion that generally isn’t covered and VW will probably decline a warranty claim for surface corrosion on the basis that it was caused an ‘external influence’ rather than the result of a manufacturing defect (e.g. an unrepaired stone chip removing paint down to the bare metal, leaving the bare metal exposed to the elements).

Having said that, IMHO most car manufacturers’ corrosion warranties aren’t worth the paper they’re written on, and VW have a history of trying to find a way of wriggling out of fixing legitimate warrantable corrosion damage.

This is from VW’s website;

Body protection warranty
All current Volkswagen vehicles are fully protected during manufacture against through corrosion for 12 years from the date of first registration.
The only preconditions are:
  • The defect must be reported to a member of the Volkswagen Authorised Repairer network as soon as it is discovered and within the warranty period.
  • The perforation must not have been caused originally by damage, neglect, insufficient care or maintenance or by external corrosion (rusting).
  • A member of the Volkswagen Authorised Repairer network must be advised about any rusting as soon as it is found.
  • All body repairs will be carried out promptly in accordance with the manufacturer's specification and procedures, using only approved parts and materials, so the original level of anti-corrosion protection is maintained.

The above only really covers you if something perforated from the inside out and gave no indication that perforation was imminent. In the guarantee terms above, if you see signs of corrosion and don't take action to stop propagation to the point of perforation, they won't cover it. Pretty useless as a guarantee.
Title: Re: Avon calling!
Post by: Tractor Dave on 27 July 2023, 12:52
Thanks for that. Interesting. We did appeal and VW sent an engineer who inspected the car. They agreed 'some' of the rust was covered by the warranty and as a good will gesture offered to cover 50% of the £6k the repairs and 're spray would cost. The car was at that time worth about £3k so we declined. My wife intends to run it into the ground. She has had it from new. Mechanically it's quite good with the 1.9tdi. 180k and going strong. I do all the servicing.
Title: Re: Avon calling!
Post by: Rudedog on 27 July 2023, 21:11
When I had my 2006 Mk5 TDi (only brand new car I've had) I successfully had both front wings done because of 'sponge gate' (about 8 years in), then I had the rear tailgate done when there was a bubble by the VW badge (not long after the wings), lastly I had all four 'Grand-Prix' alloys replaced after white-worm (within the first two years of ownership).

Didn't really have to fight for them.... dealership has changed quite a bit since then (as has VW) so I suspect it won't be easy now.

Title: Re: Avon calling!
Post by: Carlosfandango on 29 July 2023, 13:30
When I had my 2006 Mk5 TDi (only brand new car I've had) I successfully had both front wings done because of 'sponge gate' (about 8 years in), then I had the rear tailgate done when there was a bubble by the VW badge (not long after the wings), lastly I had all four 'Grand-Prix' alloys replaced after white-worm (within the first two years of ownership).

Didn't really have to fight for them.... dealership has changed quite a bit since then (as has VW) so I suspect it won't be easy now.

It will depend a lot on how willing a particular dealership are to push for repair, many simply cannot be bothered once VW inevitably decline to help.
Title: Re: Avon calling!
Post by: gavinl1967 on 31 August 2023, 12:09
I’ve had my car 10 days and had the first bongs on Monday of this week - travel assist and SOS.  This was on the way in to work, whilst it was pouring rain.  Sun was out on the way home and it was a bong free journey  :huh:
Title: Re: Avon calling!
Post by: Carlosfandango on 31 August 2023, 23:14
I’ve had my car 10 days and had the first bongs on Monday of this week - travel assist and SOS.  This was on the way in to work, whilst it was pouring rain.  Sun was out on the way home and it was a bong free journey  :huh:

This would in part be down to the travel assist needing the forward facing camera to function, if rain obscures it’s view it fail safes to being unavailable, my 2020 BMW used to do the same when rain was anything other than light, it seems to me that the SOS part of the notification is simply a consequence of an overlap in the coding of the information, the BMW used to actually bring up the warning when the sun was low in the sky too, which resulted in many notifications during the winter months.
Title: Re: Avon calling!
Post by: Lewb on 12 November 2023, 20:15
Are these bongs still an issue? I can see there hasn't been a post here since August so I'm hoping it's been solved with the new steering wheels.

3 months ago I got a second hand 2020 model and am on the list for a new steering wheel hoping that will fix it.

Also I'm now getting rear parking error and a parking manoeuvring error when I start the car up sometimes. It I turn the engine off and back on it seems to go. Is this an issue with the steering wheel too? When I check the error on the car screen it shows the four wheels as the error. So I'm thinking a new steering wheel won't fix the issue.

Thanks.
Title: Re: Avon calling!
Post by: Lewb on 12 November 2023, 20:33
I have parking manoeuvring, SOS failure ( or whatever it is ), rear parking error and a few others this week

Still get the screen blackouts/re-boots

Tend to ignore them now as most sort them selves in 10s or so. The only one I’ve found that doesn’t is when the clima “button” doesn’t respond..

Do you know what is causing the parking issues. Have you had a steering wheel replacement?
Title: Re: Avon calling!
Post by: fredgroves on 12 November 2023, 20:47
I've not had a steering wheel swap... But did have a infotainment swap!

Bongs largely fixed except for condensation causing problems with the camera on autumn mornings...
Title: Re: Avon calling!
Post by: Exonian on 12 November 2023, 21:42
As the person who started this thread I can report that (touch wood) the bongs have been pretty much absent since the new steering wheel was fitted.
As fredgroves mentioned there, the condensation related camera issue is starting to make itself known on chilly morning cold starts but soon settles down once the car is a mile or two up the road.

I haven’t had an infotainment unit swap or SOS controller replaced, all have been largely fine in my experience.

Mind you, aside from very occasional rear parking sensor errors in the first couple of years, mine wasn’t too bad full stop until the software was updated to 1896 at last service.

If there’s an update installed at the next service in a few weeks it may well all kick off again
Title: Re: Avon calling!
Post by: Carlosfandango on 12 November 2023, 23:35
I can’t say I’ve noticed any condensation related camera issues myself, but for those that do it shouldn’t persist for long after start,  as the area around the lens has a heating element, here shown in the picture I took in January while heavily frosted.
(https://i.postimg.cc/cLq4jTF6/IMG-2203.jpg) (https://postimg.cc/KRN237Sy)
Title: Re: Avon calling!
Post by: Carlosfandango on 13 November 2023, 10:50
I try to remember to wipe the front vw badge off too if it’s cold

The Mk7 radar in the lower grill was also heated, I believe the the radar on the 7.5 and 8 which are behind the badge also have a heating element, I don’t know how effective they’d be though with the badge over them, some pictures of the 8.5 show it with the radar relocated to the lower grill, if that is the final position, it could be that cold weather obstruction is a reason for the change?!?
Title: Re: Avon calling!
Post by: fredgroves on 13 November 2023, 13:07
I can’t say I’ve noticed any condensation related camera issues myself, but for those that do it shouldn’t persist for long after start,  as the area around the lens has a heating element, here shown in the picture I took in January while heavily frosted.
(https://i.postimg.cc/cLq4jTF6/IMG-2203.jpg) (https://postimg.cc/KRN237Sy)

It does but it takes a little time, especially when you get those weird window fogging conditions at this time of year.

It doesn't last long - couple of miles and its sorted.

What I'm trying to say is that other than stupid software errors, you can get other issues with the sensors.
Title: Re: Avon calling!
Post by: Carlosfandango on 13 November 2023, 23:49
I can’t say I’ve noticed any condensation related camera issues myself, but for those that do it shouldn’t persist for long after start,  as the area around the lens has a heating element, here shown in the picture I took in January while heavily frosted.
(https://i.postimg.cc/cLq4jTF6/IMG-2203.jpg) (https://postimg.cc/KRN237Sy)

It does but it takes a little time, especially when you get those weird window fogging conditions at this time of year.

It doesn't last long - couple of miles and its sorted.

What I'm trying to say is that other than stupid software errors, you can get other issues with the sensors.

Indeed! I totally agree, none will ever be completely bong free as you say, and neither should they be, environmental factors will always cause issues regardless of make or model, fog/frost/bright sun or dirt etc will inevitably have an effect on function, and thus at times will trigger a warning.
Title: Re: Avon calling!
Post by: fredgroves on 21 November 2023, 17:29
So this last week I've had 3 OTA software updates arrive.

And the bongs are back...

Also noticed some weirdness with auto main beam too. When you first select it on it doesn't actually auto dip.

Which was nice for the other people.
Title: Re: Avon calling!
Post by: Exonian on 21 November 2023, 17:45
Mine’s been doing random OTA updates since last Friday.
Still bong free (touch wood) and the only difference I’ve noticed are new radio icon tiles.
Title: Re: Avon calling!
Post by: Lewb on 22 November 2023, 09:24
I'm getting a new steering wheel tomorrow but since updating the firmware ota last weekend the bongs have been constant and every time I turn the wheel.

It looks like others who have updated have had the bongs come back and even those who have had a new steering wheel.

So what's the odds of me getting a new steering wheel tomorrow and a firmware update coming in the next few months to set it all back off again?

I wonder what the percentage is of mk 8 owners who have been effected by these bongs.
Title: Re: Avon calling!
Post by: fredgroves on 22 November 2023, 09:50
I think it is steering wheel related because i can induce a pile of bongs by pushing on the wheel at 3 and 9 oclock.

But if others still have them after a steering wheel replacement...

What i don't understand is why it was OK for a while until those bloody patches the other day.

I understand a hardware problem but why would a (minor) software change cause it to do this?
Title: Re: Avon calling!
Post by: Ubique on 22 November 2023, 10:07
Just dropped mine off for its second steering wheel replacement, we shall see what it does to the bongs. The service guy “promised” this would be the end of the bongs! I laughed but he got his own back by lending me an id3, just driven it home, what a POS.
Title: Re: Avon calling!
Post by: fredgroves on 22 November 2023, 10:47
Just dropped mine off for its second steering wheel replacement, we shall see what it does to the bongs.

A SECOND replacement? If it didn't fix it the first time....
Title: Re: Avon calling!
Post by: Lewb on 22 November 2023, 11:56
Is there a warranty with these steering wheels? I booked mine in a few weeks ago under warranty and it's getting done tomorrow but if it happens again with this new wheel I will be out of the 3 year Volkswagen warranty.
Title: Re: Avon calling!
Post by: Exonian on 22 November 2023, 13:08
Is there a warranty with these steering wheels? I booked mine in a few weeks ago under warranty and it's getting done tomorrow but if it happens again with this new wheel I will be out of the 3 year Volkswagen warranty.

Hardly any bongs for two years on original software here, 1894 installed at 2nd service and it all went bonkers/bongkers (hence this thread), new steering wheel after several months of being driven to distraction, although admittedly the bongs eased considerably when the weather warmed up.
Steering wheel replacement seemed to cure the bongs on 1894, and now 1941 has landed and all seems ok *so far*
I’m in the same boat as you as regards to warranty so will be taking out VW’s All-in just in case the bongs return. My factory warranty expires December 2023.
Title: Re: Avon calling!
Post by: SRGTD on 22 November 2023, 13:09
Is there a warranty with these steering wheels? I booked mine in a few weeks ago under warranty and it's getting done tomorrow but if it happens again with this new wheel I will be out of the 3 year Volkswagen warranty.

This is from the terms and conditions of the New Car Factory Warranty on VW’s website;

’Any part which is replaced becomes the property of Volkswagen. Any replaced parts are covered for the unexpired period of the vehicle warranty.’

So if a new steering wheel is fitted the day before the original 3 year new car warranty expires, you’d have just 1 day’s warranty on the replacement steering wheel.

Link to the warranty T&C’s below;
https://www.volkswagen.co.uk/en/owners-and-services/my-car/important-information/warranties-and-insurance/new-car-terms.html
Title: Re: Avon calling!
Post by: Lewb on 22 November 2023, 13:14
Is there a warranty with these steering wheels? I booked mine in a few weeks ago under warranty and it's getting done tomorrow but if it happens again with this new wheel I will be out of the 3 year Volkswagen warranty.

Hardly any bongs for two years on original software here, 1894 installed at 2nd service and it all went bonkers/bongkers (hence this thread), new steering wheel after several months of being driven to distraction, although admittedly the bongs eased considerably when the weather warmed up.
Steering wheel replacement seemed to cure the bongs on 1894, and now 1941 has landed and all seems ok *so far*
I’m in the same boat as you as regards to warranty so will be taking out VW’s All-in just in case the bongs return. My factory warranty expires December 2023.

How long have you had the new steering wheel for? Would it be to late for me to take out VW warranty if my 3 year warranty expired in September? Do I have to take the new one out when I'm still in my 3 year one?

Since the new update if I turn the steering wheel just a little bit it goes off. Hardly happened before the update.
Title: Re: Avon calling!
Post by: Exonian on 22 November 2023, 13:37

How long have you had the new steering wheel for? Would it be to late for me to take out VW warranty if my 3 year warranty expired in September? Do I have to take the new one out when I'm still in my 3 year one?

Since the new update if I turn the steering wheel just a little bit it goes off. Hardly happened before the update.

I can’t quite remember the date the steering wheel was replaced as I have a brain like a sieve but it was documented in this thread somewhere. 
There were quite a few members here who had replacements within a month or so of each other so we’ll have to assume the ‘on back order’ issue was resolved by VW taking a big delivery of new wheels from Temu.

You can purchase All-in at any point after your 3 year warranty and it’s currently 25% off on Black Friday offer (they do this every year). The caveat being you have to wait 30 days if your factory warranty has expired before you can make a claim on All-in.
Dilemma for you will be whether to purchase the policy, wait 30 days then ring your service department or just take the bull by the horns now and complain immediately in an attempt to get a new steering wheel on a goodwill claim. I’d try the latter personally but still go for the All-in assuming you wish to use VW for future servicing.
Title: Re: Avon calling!
Post by: Ubique on 22 November 2023, 14:27
Just dropped mine off for its second steering wheel replacement, we shall see what it does to the bongs.

A SECOND replacement? If it didn't fix it the first time....

You couldn’t make it up Fred…I can’t wait for next March when the lease is up. Facelifted Tesla model 3 here I come.
Title: Re: Avon calling!
Post by: Lewb on 22 November 2023, 17:35

How long have you had the new steering wheel for? Would it be to late for me to take out VW warranty if my 3 year warranty expired in September? Do I have to take the new one out when I'm still in my 3 year one?

Since the new update if I turn the steering wheel just a little bit it goes off. Hardly happened before the update.

I can’t quite remember the date the steering wheel was replaced as I have a brain like a sieve but it was documented in this thread somewhere. 
There were quite a few members here who had replacements within a month or so of each other so we’ll have to assume the ‘on back order’ issue was resolved by VW taking a big delivery of new wheels from Temu.

You can purchase All-in at any point after your 3 year warranty and it’s currently 25% off on Black Friday offer (they do this every year). The caveat being you have to wait 30 days if your factory warranty has expired before you can make a claim on All-in.
Dilemma for you will be whether to purchase the policy, wait 30 days then ring your service department or just take the bull by the horns now and complain immediately in an attempt to get a new steering wheel on a goodwill claim. I’d try the latter personally but still go for the All-in assuming you wish to use VW for future servicing.

I'm getting a new steering wheel installed tomorrow.

I'm just thinking of the future if this happens again like it has with others that are on their second wheel.
Title: Re: Avon calling!
Post by: Ubique on 22 November 2023, 18:36
I had the best quote from the service chap at Beadles when I picked up the bong machine. I asked if this new steering wheel would definitely get rid of the bongs? He said “ That’s way above my pay grade but at least it’s new and feels nice.” I just shook his hand…
Title: Re: Avon calling!
Post by: fredgroves on 22 November 2023, 21:21
I think it's the dumb solutions to the problems that annoy me the most. Solutions that don't actually fix anything.

VW fault finding trees need a major work over. It's got to be costing them a fortune in wasted parts and ultimately lost customers
Title: Re: Avon calling!
Post by: GtIOlly on 07 December 2023, 17:34
Anyone had any issues with the puddle lights , drivers side seams fine but passenger side is distorted
(https://i.postimg.cc/sXJD1HJD/IMG-20231207-WA0000.jpg) (https://postimg.cc/hzfq5rwH)

(https://i.postimg.cc/Twx3dvg4/IMG-20231207-WA0001.jpg) (https://postimg.cc/R3PBd8P7)
Title: Re: Avon calling!
Post by: Dav3smith on 07 December 2023, 17:59
It's commonplace over on the R forum that smashed puddle light, should be able to get a replacement under warranty I'd have thought.
Title: Re: Avon calling!
Post by: JoeGTI on 08 December 2023, 10:27
Yeah my driver's side one is like that, been like that for quite a while.
Title: Re: Avon calling!
Post by: gavinl1967 on 08 December 2023, 20:21
So, 3 weeks ago I had a new steering wheel fitted, all good since. In fact no bongs since the initial visit to the dealer about 2 months ago when they updated to software version 1899.

Over the last 3 weeks there has been a couple of OTA updates, all good.  Today however not good.  Got a notification for another OTA update, parked the car up and started the update.  An hour later it still wasn’t finished.  4 hours later I was on the phone to VW as the software update had gone into a loop - up comes the ‘welcome to vw splash screen’ followed by the GTI screen, then it goes blank, then various bongs and errors on the dashboard, then repeat again and again and again!!!  Spoke to VW direct, they weren’t much use - soft boot the system.  Then spoke to a ‘master tech’ at my local vw, not much else he could suggest other than what had already been done, other than why he called a canbus silence - leave the car switched off for 30 minutes. 

Needless to say nothing worked and I had a 50 mile trip home with the system constantly rebooting and the car is booked in to my local dealer on Monday so they can investigate and force the update.
Title: Re: Avon calling!
Post by: Exonian on 09 December 2023, 22:05
Keep us updated Gavin.
Touch wood mine’s been fine since the new tiller was fitted back in the summer. 🤞🏻
Title: Re: Avon calling!
Post by: gavinl1967 on 11 December 2023, 16:09
Keep us updated Gavin.
Touch wood mine’s been fine since the new tiller was fitted back in the summer. 🤞🏻
Car has been in today - diagnosis is it requires a new infotainment module. The part is being delivered to the dealer tomorrow! So car at dealer overnight.  Thankfully my partner also works in Glasgow otherwise travelling the 30 miles home might have been an issue……
Title: Re: Avon calling!
Post by: Exonian on 11 December 2023, 18:10
That would’ve been a bit of a long walk home Gavin!

At least they’re cracking on with it.  :smiley:
Title: Re: Avon calling!
Post by: gavinl1967 on 12 December 2023, 16:05
So……despite being told yesterday the part would be delivered today, it wasn’t  :sad:  The part is on back order, so no idea when it will be delivered/available.  Local dealer now sorting me a hire car through VW UK, although this could take up to 48 hours to organise.

Needless to say I’m not happy.
Title: Re: Avon calling!
Post by: Exonian on 12 December 2023, 17:35

Needless to say I’m not happy.

Understandably so   :angry:
Title: Re: Avon calling!
Post by: fredgroves on 13 December 2023, 09:18
My replacement 5F took two and a half months to arrive with the dealer.... just saying...
Title: Re: Avon calling!
Post by: gavinl1967 on 13 December 2023, 10:22
My replacement 5F took two and a half months to arrive with the dealer.... just saying...
They called this morning and have an ‘estimated’ delivery date of 19/12, so 6 days. Hopefully that is the case.

Out of interest, what does the 5G replace, the whole infotainment unit or just the components within?

They also hope to have my loan car organised for this afternoon, a VW Taigo.
Title: Re: Avon calling!
Post by: SRGTD on 13 December 2023, 12:12
My replacement 5F took two and a half months to arrive with the dealer.... just saying...
They called this morning and have an ‘estimated’ delivery date of 19/12, so 6 days. Hopefully that is the case.

Out of interest, what does the 5G replace, the whole infotainment unit or just the components within?

They also hope to have my loan car organised for this afternoon, a VW Taigo.

Whether it’s the whole unit or just internal components, it’s sounds like it might be an expensive job. Hopefully your car’s still under warranty so it’ll be VW footing the bill.
Title: Re: Avon calling!
Post by: gavinl1967 on 13 December 2023, 12:48
My replacement 5F took two and a half months to arrive with the dealer.... just saying...
They called this morning and have an ‘estimated’ delivery date of 19/12, so 6 days. Hopefully that is the case.

Out of interest, what does the 5G replace, the whole infotainment unit or just the components within?

They also hope to have my loan car organised for this afternoon, a VW Taigo.

Whether it’s the whole unit or just internal components, it’s sounds like it might be an expensive job. Hopefully your car’s still under warranty so it’ll be VW footing the bill.

Thankfully still under warranty  - until next May.  I would imagine it will be a hefty bill VW will be picking up.  Whether once fixed it remains in my ownership until then is s a different story.
Title: Re: Avon calling!
Post by: Exonian on 13 December 2023, 17:33
Whether once fixed it remains in my ownership until then is s a different story.

What would be on the shortlist to replace the mk8?
Title: Re: Avon calling!
Post by: fredgroves on 13 December 2023, 21:18
The bill I saw was 3k for the 5f...parts only.

It's the computer box only.
Title: Re: Avon calling!
Post by: gavinl1967 on 13 December 2023, 22:49
Whether once fixed it remains in my ownership until then is s a different story.

What would be on the shortlist to replace the mk8?
I was looking at an M135i before I got this, so I could maybe take a look at that again.

I like the Golf though, so very much depends on what happens once the issue is fixed.
Title: Re: Avon calling!
Post by: gavinl1967 on 13 December 2023, 22:57
The bill I saw was 3k for the 5f...parts only.

It's the computer box only.
Yeah, that’s the kind of cost I’ve seen quoted elsewhere. Absolutely ridiculous

I had a chat with the ‘master tech’ when I was in collecting my loan car, he said they had seen this issue before, but not very often.  Once the system goes into the loop mine was in, there is no way for them to reset/recover it.  He did say the cost of the fix wouldn’t even be on VW, they charge it to the company they got the part from.  The loan car also gets charged to them

The new part will come with the updated H58 hardware and version 1941 of the software will also be installed.
Title: Re: Avon calling!
Post by: Exonian on 14 December 2023, 13:20

I was looking at an M135i before I got this, so I could maybe take a look at that again.


Not a bad shout, I ran one before the Clubsport.
Title: Re: Avon calling!
Post by: Ubique on 14 December 2023, 18:21
I just gone a bit left field on my replacement for the bong machine. Lease is up in March so I’ve ordered a Volvo XC40 recharge twin ultimate spec. Looks like a small SUV but it does 0-60 in 4.4ish seconds lol. Drove one the other day, great interior and not a single bong to be heard.
Title: Re: Avon calling!
Post by: SRGTD on 14 December 2023, 18:47
I just gone a bit left field on my replacement for the bong machine. Lease is up in March so I’ve ordered a Volvo XC40 recharge twin ultimate spec. Looks like a small SUV but it does 0-60 in 4.4ish seconds lol. Drove one the other day, great interior and not a single bong to be heard.

I do quite like Volvo’s small XC40 SUV, and that’s from someone who’s not a big fan of SUV’s. Agree on the interior; looks quite contemporary and premium.

I hope the cost to insure it will be reasonable - I’ve read a few articles recently on the current high cost of insuring EV’s, and some insurance companies have stopped covering them. If Volvo offer insurance, then it might be worth checking out how much they’d charge.

https://www.theguardian.com/money/2023/sep/30/the-quotes-were-5000-or-more-electric-vehicle-owners-face-soaring-insurance-costs
Title: Re: Avon calling!
Post by: Ubique on 14 December 2023, 18:51
I’m getting it through my companies new EV salary sacrifice scheme. They cover the insurance, maintenance and charging point. Working out at £620/month. I get £450/month net car allowance so it’s all ok.
Title: Re: Avon calling!
Post by: gavinl1967 on 21 December 2023, 14:31
Car picked up today after nearly 2 weeks without it.  New 5F infotainment module (H58) fitted and software updated to 1941.

Let’s see what happens in the coming days and weeks 🤔
Title: Re: Avon calling!
Post by: Colh on 21 December 2023, 17:00
Had mine in for a service today, and also had the steering wheel replaced to fix the bongs.  None on the way home which is promising.

Also as a bonus, the engine cover was available to fit as well, so that's done too :)

Only downside - battery defect found so in for more warranty work on 4th Jan.
Title: Re: Avon calling!
Post by: Yorkshire gti on 21 December 2023, 17:18
Mine was in for new steering wheel replacement yesterday . No bongs on drive home or today so fingers crossed. New update done as well as that was on the system apparently.
Could it be after 2 years 7.months that I finally have the car I should have been driving from the start. Touch wood, fingers crossed 🤞
Title: Re: Avon calling!
Post by: Lenny on 21 December 2023, 20:30
I had my steering wheel replaced 4 months ago and since then no bongs whatsoever, enjoying the car ever since.
Title: Re: Avon calling!
Post by: BillSan on 21 December 2023, 21:01
Great to hear that the steering wheel replacement seems to be working recently.

My car is booked in on 2nd January so I'll also report back.   Fingers. toes and legs crossed!

Edit:  My car hasn't got the newer 5F infotainment module (H58) fitted nor the 1941 software update as I have H56 and 1899.  But so it'll be interesting to know if this combination works.   

VW's problem is that there are so many combinations.  If it doesn't work I see more dealer visits in the next 6 months, before my warranty expires.
Title: Re: Avon calling!
Post by: gavinl1967 on 21 December 2023, 21:15
That’s both my steering wheel and 5F infotainment module replaced.  Oh, and the engine cover done.

Although the steering wheel was replaced a few weeks ago - which seemed to cure the bongs - on first impressions, the 5F module (H58)  along with a software 1941 update, has definitely make the infotainment a lot snappier.  It boots up so much faster and shows little or no lag.
Title: Re: Avon calling!
Post by: mk5GTIDSG on 22 December 2023, 00:33
Has anybody had a steering wheel replaced outside of warranty? If it's such a well documented fault...

Thank you
Title: Re: Avon calling!
Post by: Lewb on 04 January 2024, 21:29
Has anybody had a steering wheel replaced outside of warranty? If it's such a well documented fault...

Thank you

I bought mine second hand from a garage and after a few weeks got the travel assist issue.

Went back to the garage I bought it from and they said it's still in the 3year manufacturer warranty so go to VW first.
I booked the appointment in warranty but the actual appointment date was out of warranty but I was assured by VW that it would all be fine.

When I took it in VW said that it's out of warranty with them now and it would cost me £1700 odd to get the steering wheel fixed even though I was told everything was fine.

Luckily I was still in warranty with the garage I bought it from as they done a 3 month warranty.
Title: Re: Avon calling!
Post by: Exonian on 05 January 2024, 18:07
That’s shocking Lewb, scandalous even, as there’s no darn way you should be liable for a designed in fault.
I’d get a VW extended warranty ASAP if I were you and prepare for a fight.
Title: Re: Avon calling!
Post by: ajmoir36 on 05 January 2024, 18:21
Has anybody had a steering wheel replaced outside of warranty? If it's such a well documented fault...

Thank you

I bought mine second hand from a garage and after a few weeks got the travel assist issue.

Went back to the garage I bought it from and they said it's still in the 3year manufacturer warranty so go to VW first.
I booked the appointment in warranty but the actual appointment date was out of warranty but I was assured by VW that it would all be fine.

When I took it in VW said that it's out of warranty with them now and it would cost me £1700 odd to get the steering wheel fixed even though I was told everything was fine.

Luckily I was still in warranty with the garage I bought it from as they done a 3 month warranty.

If you informed them about the issue before the warranty ran out your covered.
Title: Re: Avon calling!
Post by: joet on 13 January 2024, 15:11
I recently started getting quite a few random bongs about travel assist, rear traffic alert and a host of other things. It's a 21 plate CS and has been relatively trouble free.

I took it to the dealer fully expecting them to say it needed a new steering wheel but instead they diagnosed a faulty radar sensor, which was replaced under warranty. Since then I've done quite a few journeys and fingers crossed, not a single bong. So another thing to throw into the mix.

I also had an OTA update to 1941 a couple of months ago and that seems to have cured the random reboots of the infotainment system that I was getting quite frequently.

So, with the peace and quiet for the time being I'm enjoying driving the car (and it's a great drive) instead of getting frustrated with it.  Long may it last.
Title: Re: Avon calling!
Post by: Exonian on 13 January 2024, 21:41
Fingers crossed it stays silent now joet.
Mine was perfectly stable on 1941.

The new car is on 1940
Title: Re: Avon calling!
Post by: fredgroves on 13 January 2024, 23:43
Mines heading for the last chance roll of the dice with a new steering wheel.

It's had every other "fix"

Hopefully means it won't bong on the day I trade it in
Title: Re: Avon calling!
Post by: Exonian on 14 January 2024, 06:32
Mines heading for the last chance roll of the dice with a new steering wheel.

It's had every other "fix"

Hopefully means it won't bong on the day I trade it in

Is the car’s departure now imminent fredgroves?
Title: Re: Avon calling!
Post by: fredgroves on 14 January 2024, 10:28
No not before three years are up but I'll be starting the hunt for something new from April.

It's not that I hate the Weasel it's just the niggles cause an unscratchable itch...
Title: Re: Avon calling!
Post by: BillSan on 14 January 2024, 11:59
You're in the same position as me Fred.

The good news is that I had a new steering wheel two weeks ago and not a single bong since. My car is still on 1899.

I've got 6 months left on my 3 year lease and I'll probably extend for another year if the bongs remain absent.
Title: Re: Avon calling!
Post by: Exonian on 14 January 2024, 15:49
No not before three years are up but I'll be starting the hunt for something new from April.

It's not that I hate the Weasel it's just the niggles cause an unscratchable itch...

We’ll await the shortlist in due course then  :smiley:


I've got 6 months left on my 3 year lease and I'll probably extend for another year if the bongs remain absent.

 :cool: Wise move
Title: Re: Avon calling!
Post by: fredgroves on 14 January 2024, 21:13
No not before three years are up but I'll be starting the hunt for something new from April.

It's not that I hate the Weasel it's just the niggles cause an unscratchable itch...

We’ll await the shortlist in due course then  :smiley:

I don't think it's going to be very exciting.

Think I've had my fun with the Weasel. Probably some sort of cheap suv next...
Title: Re: Avon calling!
Post by: Exonian on 15 January 2024, 15:40
You say that now but when it comes to the crunch…  :whistle:
Title: Re: Avon calling!
Post by: jon87 on 15 January 2024, 16:55
No not before three years are up but I'll be starting the hunt for something new from April.

It's not that I hate the Weasel it's just the niggles cause an unscratchable itch...

We’ll await the shortlist in due course then  :smiley:

I don't think it's going to be very exciting.

Think I've had my fun with the Weasel. Probably some sort of cheap suv next...

The new Tiguan looks good! it's not cheap by any means though, can't believe the R-line is near enough £40k for the 1.5 TSI 150bhp. A massive premium over the previous generation. Scares me to think what the price of the 8.5 GTI could be.
Title: Re: Avon calling!
Post by: Dav3smith on 30 January 2024, 13:03
OK here it goes, this won't be a short post. I've held off writing this as I needed to allow myself to calm down after the issues.

So after 18 months of no issues the warnings (travel assist and SOS mainly) sometimes side assist errors started coming up this was in October 2023. These were initially at the start of a journey but then they would go away and occasionally would come during the journey. This was tolerable however fast forward to December and things started to get much worse with the errors coming on 90% of journeys and happening very regularly sometimes up to 30 times on a two mile journey. It got to the point were it was dangerous to drive as the distractions from the constant error pings was driving me nuts.
Anyway I booked the car in and to my astonishment they said that the diagnostics unit couldn't find any faults. Subsequently I sent in evidence of this in the form of recordings made by my partner showing the constant bongs whilst I was driving. Now here is the annoying bit, I was then told that they could do nothing about it as it was a warranty claim and VW won't pay them as the diagnostics unit shows no faults or errors. They then told me my next move was to contact VW customer care. This I had to hold off doing for a few days as I was so angry, I held off until one particularly bad journey and after a pointless call to customer care I was back to square 1. Customer care told me that they would contact the dealer and then they would contact me. So to some up the dealer said to contact customer care who then in turn told me that the dealer would contact me. The dealer did eventually contact me and told me that someone would call me back. That never happened.
There is some good news here, I took it to another dealer who did a diagnosis and replaced the steering wheel and now the car is as it should be.
I really need to report the way the first dealership handled this. Any ideas?
Title: Re: Avon calling!
Post by: Tony Jazz on 30 January 2024, 13:26
That's just awful. Customer service? I would start with the MD of the Dealership. The SMMT website for advice. Then there are the motoring press to consider too. Since the launch of the Mk8 Golf in 2020, the problems associated with the IT system has been well documented but not uniformly resolved.
I do wonder why there are still inconsistencies within the Dealer network as to who will do what. Ridiculous.
My own car is due a dealer visit to resolve the SOS Warning light flashing for the last month.
I told the service reception that I took out the extra 2 year warranty as mine has just passed the 3 year point. "Oh good" they replied. No, not really was my response........ 
Title: Re: Avon calling!
Post by: Dav3smith on 30 January 2024, 14:14
Indeed Tony. The thing that most annoyed me was that I had so much footage of the problems occurring but they couldn't care less about actual evidence they were saying if it's not showing on our diagnostics blah, blah, blah.
Basically they couldn't claim on warranty from VW so ultimately I had to suffer with the ongoing issues.
I'm going to stop now as I'm getting wound up again.
Title: Re: Avon calling!
Post by: fredgroves on 30 January 2024, 16:21
Yes, anything wrong with your car and they plug it in to get guided fault finding from VW's system.

Its a combination of what the dealer types in as the customer's words about the problem and what the diagnostic log says.

VW will only authorise a fix if that comes up with something and then only the remedy it displays.
Title: Re: Avon calling!
Post by: Tony Jazz on 30 January 2024, 19:22
You list 3 VW's that you have bought/owned. That's a tidy sum no doubt. The diagnostic tool seems to rule every decision made regardless of customer satisfaction. Other Posts here are making comments about the forthcoming Mk8.5 GTI. Is this the sort of behavior that rewards loyalty to the brand and results in a new car order? A small increase in BHP and still no gas strut under the bonnet? Don't expect much change from 50k if other manufactures prices are anything to go by.
Title: Re: Avon calling!
Post by: fredgroves on 30 January 2024, 20:35
Yes it's terrible. Totally terrible.

I'm only familiar with vw processes for dealing with warranty issues though for the last ten years.

Whether non VAG oems deal with it the same I don't know. I suspect they might too.

I do know that a vw main dealer is not able to second guess the magic computer. They can if they are savvy though use particular wording to trigger a correct answer...
Title: Re: Avon calling!
Post by: The_Doc on 31 January 2024, 02:51
I’d say other OEMs are (from my sample size of Mercedes) much worse. 3 years to fix a cosmetic issue, where it was entirely radio silence from Mercedes, my dealer had to hound them for any update at all. Multiple other faults that also took way too long to sort, and way too much arguing to get approved. Fortunately the dealer was good at going to bat for me.
Title: Re: Avon calling!
Post by: Exonian on 31 January 2024, 18:53
Crikey Dav3smith, I dread to think what your blood pressure is now like.

Unfortunately all marques and most aftermarket warranties have the same rules as it stops unscrupulous owners and dealers from making false claims. There a set process to go through, but as fredgroves says, there are ways dealers can word issues, particularly common faults well known to the factory techies.
The initial dealer you approached failed you.
Title: Re: Avon calling!
Post by: Ubique on 09 February 2024, 14:29

(https://i.postimg.cc/sXMQ9qKN/IMG-1347.jpg) (https://postimg.cc/XG0Yn2Rf)


Anyone else getting this pop up?
Title: Re: Avon calling!
Post by: davo245 on 10 February 2024, 08:27

(https://i.postimg.cc/sXMQ9qKN/IMG-1347.jpg) (https://postimg.cc/XG0Yn2Rf)


Anyone else getting this pop up?


Was it not on the car standard anyway?
Title: Re: Avon calling!
Post by: Ubique on 10 February 2024, 11:57
That’s what I thought.
Title: Re: Avon calling!
Post by: fredgroves on 10 February 2024, 21:49
Did it do it just once? I've seen something similar... Once
Title: Re: Avon calling!
Post by: Ubique on 12 February 2024, 14:02
Popped up twice now…still cars going back at end of March so Ho hum.
Title: Re: Avon calling!
Post by: gtikel83 on 25 March 2024, 11:06
First off, sorry to hijack someone else's thread but i've a similar problem so thought it made sense to post here.

I have a 71 plate GTI from new. After about one year of ownership i started to get the dreaded pings and bongs for the travel and emergency assist alarms. They are intermittent (and random) but the frequency has increased to the point where it happens on most journeys and often many times. I am losing the will to live with it!

My car was recently in for a service and recall fix at my local VW dealership. I asked them to look at it hoping that it might be covered under warranty with the steering wheel fix but they said when they ran the diagnostics it didn't return the correct fault code for them to make a warranty claim for the steering wheel fix. They said it was due to loss of connection or could even be condensation  :rolleyes: The garage in question were quite dismissive and almost a little rude. I've bought 5 VWs from this garage over 15 years including 4 mks of golf so really expected to be treated a little better.

I've now made a formal complaint to VW but I still don't seem to be any closer to getting a resolution. Just wondering if anyone has any suggestions or advice if they have been in a similar scenario? I'm so close to breaking point with it I've started looking at getting something else but i'm paranoid if they test drove my car at trade in they would reject it!

Thanks.


Title: Re: Avon calling!
Post by: fredgroves on 25 March 2024, 11:26
There are multiple things I've had done to get rid of various bongs...

But this problem you have is the steering wheel- assuming its not in the first 10 mins of driving (when it could be sensors fogging up...that is a real thing that you won't get over ever and is weather dependent - the camera behind the mirror fogs up! It has a heater but it takes some time to clear)

You can prove it by pushing or pulling on the steering wheel while driving.... it will trigger it.

Its bad electrical connections inside the wheel.

Do that and show them if they don't believe you. The mechanic I spoke to at the my dealership last week said he does at least one steering wheel replacement a day on Golf/ID etc.

If that dealer won't accept the problem (and its a range wide problem, they are lying if they say they don't know!) then take it to another
Title: Re: Avon calling!
Post by: BillSan on 25 March 2024, 11:27
As you'll see from this thread gtikel83 this is the most annoying issue with the Mk8 and I lived with bongs for 2 out of the 3 years I've had my car. 

My issues have been fixed with a new steering wheel although it hasn't been the case for everyone.

I can't understand why they won't replace your steering wheel when your car is still under warranty.   It's not acceptable to say "it's not the the right code".   They need to fix the problem!!!!
Title: Re: Avon calling!
Post by: gtikel83 on 25 March 2024, 15:16
Thanks for the reply fredgroves and BillSan.

My issue is random, and not specific to start up / or start of journeys. I've tried to keep a mental note of when they occur to see if i could spot a pattern but there's none. I will certainly try moving the steering wheel, i have noticed i seem to get more when turning but equally i can be cruising straight on the motorway and it will ping!

I was very surprised they weren't willing to acknowledge the fault or even try the replacement steering wheel fix. I tried arguing my case in the dealership but it was a waste of time and i walked out as it was starting to become a bit of a scene and took the matter up with VW UK instead. It's currently being escalated to a customer relations manager but i'm not optimistic they will help me.
Title: Re: Avon calling!
Post by: valentino on 25 March 2024, 15:42
I had a very similar scenario. A WV dealership from which i had bought probably 6 new GTI and GTD s just were not interested in fixing  the multiple bongs i was getting every day for about two years. I asked them initially to do a software update, the reply was your not down for  one. I asked them for a replacement engine cover. The reply was "you dont need one, it will run fine without"
Then i went to another dealer who i had dealt with years ago. Nothing too much trouble. A engine cover was ordered and fitted within a week, along with the latest software update. Two weeks later a new steering wheel fitted. Since then no bongs.
Title: Re: Avon calling!
Post by: fredgroves on 25 March 2024, 16:20
Thanks for the reply fredgroves and BillSan.

My issue is random, and not specific to start up / or start of journeys. I've tried to keep a mental note of when they occur to see if i could spot a pattern but there's none. I will certainly try moving the steering wheel, i have noticed i seem to get more when turning but equally i can be cruising straight on the motorway and it will ping!

Yup me too, try pushing and pulling at about 10 o'clock and 2 o'clock positions.

Mine got worse over time, guessing its some sort of connection wearing out or pulling loose.

It got so bad in the end that it was almost constant bonging as I drove along.

As I said, any and every VW dealer know all about it. Its not rare.

I only hope that the replacement wheel is an updated part and this isn't something that needs to be done every 2 years!!!