Any advice pplease

[Relishy57]

3 month old GTI, 1400 miles, today went in for a creaking rattling on near side front.
Garage has replaced a top mount and bearing.
Not picked car up yet as out of town until after garage closed.
Had one other visit for software upgrade to 1668;after a few issues.
Had a Mk 7 GTI pp for 5.5 years with very few problems.
I love the new car to drive but I am losing confidence in its reliability etc.
I do not have a PCP/ hire purchase etc.
Have others had this problem?
Any advice welcome please.

[fredgroves]

Seen a few top mounts replaced, whether it's actually a fault is questionable.

The software problems are well known, the list of faults is vast and the occurrences of them manifesting themselves is seemingly totally random.

Supposedly at some point in q4 this year a new release will fix them all 

If you believe that then I've got a bridge from London I'd like to sell you...

[Relishy57]

The software update did fix the issues I had for the  most part.  I can live with these and hopefully a fix will happen. But problems with suspension don’t seem right in a new car or am I being naive? These are not cars for just tootling along in.

[fredgroves]

Fairly sure a similar number of mk7s had similar problems from new to be honest. Not much consolation to you I'll agree though. Fairly sure it's a one time fix though.

[Acegadget]

When I searched I found loads of people talking about MK7/7.5 and none on MK8 so I think problem is widespread. I think if mine go again I will replace with VW racing ones.
My software has been fine since update till yesterday when warning devices stopped again

[Relishy57]

Just picked car up. All quiet and driving like it did now the squeaking etc has gone.
The parts hadn’t “failed” but were replaced due to the squeaking. Fingers crossed that I don’t have any more problems.
Service department very obliging, full marks to them.

[buttons]

I lost faith with mine months ago, I cant wait to replace it!
Every time there's an issue, the dealer doesn't know how to fix it and says they will speak to VW and come back to me with what was said - the last I heard from them was a couple of months ago so VW must be very slow at responding! 

[fredgroves]

I think they've gone into full denial mode now.

They refuse to talk to me about the problems and the dealer doesn't have a clue how to fix them, just wastes time with my car there.

Basically VW need to sort their software out but when is the question....

I think I've got to the point where I won't buy another VW - not  because of teething issues but because of their lack of transparency and customer care.

[Toeman]

I’m reading these issues that you are all having with the mark 8 I have a 7,5 pp and would certainly put me off even thinking of changing at this time hope you all get sorted

[king monkey]

I think they've gone into full denial mode now.

They refuse to talk to me about the problems and the dealer doesn't have a clue how to fix them, just wastes time with my car there.

Basically VW need to sort their software out but when is the question....

I think I've got to the point where I won't buy another VW - not  because of teething issues but because of their lack of transparency and customer care.

Comments like this make me wonder if I’m doing the right thing changing. Diehard vw customers considering whether to buy another in the future. Worrying.